Gartner Customer Relationship Management Summit

Overview

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The new age of CRM has arrived. Are you ready?

Gartner and Peppers & Rogers Group join forces to unfold The New Age of CRM.
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Today, business growth often depends on enhancing customer relationships and improving marketing, sales, and customer service processes. More and more companies are realizing that putting the customer at the center of everything they do is the key to future success. If you want to learn how technology can help your enterprise become customer-centric, don’t miss the Gartner Customer Relationship Management Summit. For 15 years, IT professionals and business executives have depended on the summit to help them maximize their customer relationships…and their profits.

Keynoters and session speakers will discuss the latest customer strategies and technologies, how those technologies affect your customer relationship initiatives, and what organizational and cultural changes must occur to meet your company’s goals. The summit also reviews vendors and customer relationship management solutions and presents best practices for software selection and implementation, change management, and business processes.

Sessions will cover all the hottest topics: field service, marketing resource management, sales asset management, customer data integration, customer interaction hubs, sales force automation, customer value analysis, customer data mining, and more. And, like all Gartner events, the Customer Relationship Management Summit gives you access to Gartner analysts and the opportunity to network with experts and colleagues.

Now co-located with the NEW Master Data Management Summit.
Register for both events now and save $895!

Who Should Attend

IT professionals and their business colleagues involved in transforming their business into a custom-centric organization, including

Chief customer officers, CRM project managers
CEOs, line business executives and managers
Customer service and support executives and their direct reports
Sales and marketing executives and their direct reports
CIOs, technology strategists, IT managers
Business analysts
Enterprise and solution architects
Strategic planners, operations officers
Consultants

Standard Conference Price

— US $1895

Fee includes conference attendance, documentation and planned functions.

Special Pricing

Special Combination Pricing

Attend Gartner Customer Relationship Summit September 17-19 AND
Gartner Master Data Management Summit September 19-21 -
Both at the Westin Diplomat in Hollywood and save!

$2,395 Early Bird
$2,695 Standard