Hot Topics:

• Enterprise content management - controlling uncontrollable content
• Emerging collaboration trends - creating business value through blogs, wikis, tagging, social networking
• User interaction - managing the plethora of user interfaces
• Business process management - where people and collaboration fit into your strategy
• External/consumer portal implementation
• Integrating web 2.0 into enterprise portals
• Enterprise search
• Email archiving and retention

Session Spotlight

Open Innovation: Harnessing the Power of Idea Marketplaces
The quest for innovative ideas that can be monetized continues unabated. Even in a down economy, organizations seek creative solutions to vexing problems. But many are not finding the insight they need inside their organizations, so they engage idea marketplaces to help them find new sources of innovation.

Key Issues:

• What is an idea marketplace?
• What are the best practices for using an idea marketplace as a source of innovation?
• What techniques from idea marketplaces can organizations adapt to make their own innovation programs more effective?

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