Benefits of Attending

Develop Your Outsourcing Expertise

• Realize the financial benefits of multisourcing and avoid the pitfalls
• Build outsourcing management competencies and processes
• Access critical capabilities you don't have in-house
• Master effective multisourcing strategies and tactics
• Identify the right sourcing options and models
• Find the best partners for every project or process
• Negotiate effective contracts and service level agreements
• Improve agility with flexible sourcing strategies
• Determine whether BPO should be your next move
• Consider your offshore options beyond India and labour considerations
• Learn from your peers in a series of in-depth practical case studies
• Get the latest Gartner research of key sourcing issues
• Share your experiences with your peers from across Europe
• Hear the visionary keynotes from the industry's top thinkers
• Attack your toughest challenges in Analyst One-on-One meetings

Who Should Attend

• Chief Procurement Officers, Heads of Supply Chain, Heads of Strategic Sourcing and their direct reports
• CIOs and their direct reports - Executive IT (CIO, CTO, VP IS)
• Finance Executives - Financial / Purchasing (Controller, Treasurer, CFO)
• HR Executives, Compliance Managers and Corporate Planners
• Directors of Shared Services and Business Services Centers
• Directors of Administrative Services, Operating Services and Corporate Audit
• Sourcing Relationship Managers
• Service Provider CEOs and Heads of Planning, Marketing and Sales, eBusiness and Account Managers
• Industry Analysts and Educators
• Applications Development, E-Business / E-Commerce
• Consultants, Specialists, other IT Management and Support Professionals

What to expect from the Summit

View a Keynote presentation from last year.

Gartner Keynote: IT as a Service Alternative Delivery Models Transform the Market
Claudio Da Rold, VP Distinguished Analyst, Gartner
View now

Alternative acquisition and delivery models for technologies and IT services are coming, moving the focus of IT from technology into "IT as a service." While traditional IT delivery will persist for the foreseeable future, the change will impact every player and every facet of IT including development, infrastructure, finance, operations, procurement, services and support.

Summit Value

Budgets are tight and increasingly IT and business professionals must prove the value of educational conferences before attending. We have pulled together information that will help you demonstrate how attendance at the Gartner Outsourcing & IT Services Summit supports your organizational goals.

The Gartner Outsourcing & IT Services Summit 2009 shows you what you need to do today to ensure your outsourcing initiatives endure for tomorrow. Ensure your ITO, BPO and Global Sourcing initiatives continue to take the best direction in these tumultuous times.

To Understand the True Value of the Summit - Download the (PDF) >

Every Gartner Event is designed to give you practical, relevant, and immediately applicable ways to lower IT costs, deliver more business value with IT, and achieve greater returns from every IT investment - including the one you make with us to attend.

Justification Kit

With these justification tools, we've made it as convenient as possible to justify your investment to attend and present the ROI you've received post-event.


Pre-Conference

• Customizable Letter to Your Manager: A Word template with a cost/benefit analysis.
• Justification Tips
• Top 10 Reasons to Attend a Gartner Event

During the Conference

• ROI Worksheet: A Word template for productive note-taking onsite for your sessions, Analyst One-on-One Briefings and Face-to-Face Sponsor Meetings.

Post-Conference

• Customizable Trip Report: A Word template to help you easily report your ROI from the conference.
• Trip Report: A PDF that highlights what was new and notable, key takeaways, what attendees asked about, exhibition showcase highlights and more.

Gartner Consulting Clinics and Benchmarking Meetings

Gartner Consulting offer Clinics and 1:1 private Benchmark meetings focused on providing customised practical advise around specific conference topics including re-evaluating your sourcing strategy, choosing external service providers to accommodate changing business needs, Contract optimization, multisourcing and how benchmarking can be used in different stages of a Sourcing Relationship to ensure a fair market price and great service.

For further information, download the PDF >