Agenda Tracks

Sessions, case studies, and practitioner workshops are organized into three tracks:
1. BPM Best Practices
2. Organizational Readiness for BPM
3. BPM Technologies

Sessions are geared towards multiple levels: essentials, intermediate, and advanced and to business and IT audiences. There is a strong emphasis on the practical side of BPM but this is supplemented with strategic and provocative thinking to provide the full picture on how to take your BPM efforts and programs to the next level.

Track 1: Best Practices for BPM Success
Sessions, case studies, workshops, and panels in this track illuminate best practices in applying BPM disciplines and technologies to successful BPM efforts. You will learn how to get started with BPM, justify BPM efforts, use BPM methodologies, and incorporate those methodologies into your organization's own BPI methods and SDLC. This session also includes "how to's" for staffing and sourcing the skills necessary for BPM competencies and how to use BPM to improve collaborative knowledge based processes as well as structured processes.

Track 2: Organizational Engagement
BPM adoption inevitably forces cultural change and triggers resistance to improving processes coming from inertia, the politics of power, and fear - all of which must be subdued to achieve real BPM success. The key to acceptance of change is organizational engagement - getting all parties to see the positive net benefits and even originate changes that will be seen as desirable. This track is about how to do that - from sound change management and communications methods through to the creation of the BPM business case. Methods of stimulating business user interest include visible metrics, user friendly process modeling, and simulation of the expected results.

Track 3: Consuming BPM Technologies
While BPM is a management discipline that is enabled by technology, not all BPM technologies support BPM management disciplines equally. Moving your BPM effort to a higher level of maturity requires the use of the right BPM technologies. Understanding which technology to choose to begin or expand a BPM effort can be daunting. Sessions, case studies, panels, and workshops delve into the following technologies: BPA, BAM, flow management, B2B networks, BI, BRE, BRMS, BPMS, CEP, and packaged applications and identify which technologies are appropriate for BPM usage scenarios and maturity levels.

End-User Case Studies

The Summit will feature several end-user case study presentations from senior IT and business executives from leading organizations from various industries and countries. The case studies bring the practitioners' own valuable experiences to the audience and highlight the technologies and solutions adopted and lessons learned in their own environments, as well as a description of strategy and approach, choice of technologies, mistakes to avoid and how to measure success.

Hot Topics

People and Change Management
People and organizational change management are of critical importance for BPM projects. How do you gain these skills? How do you motivate individuals at the executive, middle management, and practitioner level to embrace change?

Patterns and Pattern-Based Strategy
The success of your organization relies on your ability to recognize and act on patterns. Find out how you can use social network analysis to support your organization's objectives by looking at social computing, social trends, and the behavior of large groups of people to discern business patterns that you can capitalize on.

BPM and Cloud Computing
At first glance, it might seem that BPM and the cloud are not directly related. However, that would not be true. BPM is a discipline that helps manage and improve end-to-end processes supported by on-premise as well as cloud-based solutions. Process management platforms in the cloud are a growing part of vendor strategies and are making it possible to achieve process agility through cloud and other alternative service delivery models.

BPM and Applications Strategy
Your application processes are no longer stuck in the black box of a packaged application suite. Neither are they locked in the mind of a programmer who is unfamiliar with your business objectives - or who could leave your organization at any time. Today, BPM opens the door to a broad strategy for opening up applications and making their capabilities part explicit processes that can be composed and managed as re-usable assets. How does BPM enable this next generation of application migration and strategy?

Complex Event Processing
Complex event processing is one of the principal technologies for detecting patterns. A complex event processing engine will analyze the stream of data, the stream of events, and discern patterns that coupled with BI, business analytics and BAM helps you discern the pattern.

Optimization and Simulation
The need to rapidly respond to changing business patterns is driving the use of optimization and simulation methods. If you are involved in a business process improvement effort you will figure out which of the many options are the most appropriate by running simulations on different scenarios.

Going Enterprise-Wide with BPM
Find out how change management, the selection of modeling tools and aligning your applications strategy with your BPM goals are critical when tackling the challenges of taking BPM enterprise-wide.

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