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The Gartner Customer Relationship Management Summit delivers the leading-edge insights on how technology enables the marketing, sales, and customer service functions, adding value to the customer experience and delivering higher levels of customer satisfaction while increasing sales & saving money.
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Listen to A Special Podcast with Don Peppers
- Listen to a special podcast on the increasing role of innovation in customer relationship management today.
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- The 12 Difficult Questions You Must Pose to CRM SaaS Vendors to Reduce Cost and Risk
- Get the Best Performance Out of Your CRM Metrics
- Ten Best Practices to Make CRM Project Change Management More Effective
- Applying Gartner's Eight Building Blocks of CRM
- Define Customer Relationship Management Your Way
Save the Date!
- Download an Outlook reminder for the event.
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- Join our online community and get the latest Summit updates.
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CRM Summit 2009 Trip Report
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