A Fortune 50 Financial Services Company asked Gartner to help achieve significant cost efficiencies expected by the market while the company was transforming its IT organization to a new operating model. After developing a plan to reduce costs by $100 million plus in less than two years, the team also found ways to help improve IT process maturity, business credibility and program management.
- Executing a global IT productivity, efficiency and transformation strategy
- Achieving significant cost optimization and efficiencies expected by the market while transforming the IT organization to a new operating model
- Recommended performance targets for IT transformation strategy while identifying key areas for efficiency gains
- Cost Benchmarking to drive optimization efforts
- Reviewed and validated key consolidation strategies
- Conducted IT Process assessments
- Created Global IT Service Catalog through Price Benchmarking exercise
- Reduce costs by $100 million+ in less than two years
- Consolidated several IT support functions resulting in improved service, increased efficiencies, and redeployment of personnel
- Improved IT process maturity in selected IT process areas
- Improved business credibility as competitive pricing of services to internal customers demonstrated market calibration
