When a large government healthcare organization needed to comply with a federal initiative for a new identity solution, management called on Gartner for help. Gartner supported both the business case and deployment plan.

Business Challenges

• Create a comprehensive identity solution to support several operational divisions
• Comply with the HSPD-12 initiative for Federal Employee Identification

Approach / Differentiation

• Created full financial analysis and business case for an HSPD-12 compliant solution
• Crafted a sourcing model for a $25Million procurement
• Developed and deployed independent verification and validation (IVV) and a program management office (PMO)

Results

• Generated significant savings with a more efficient blend of insourcing and outsourcing
• Developed a phased deployment approach to reduce long-term costs
• Helped operational divisions minimize service disruption through a federated solution environment