WORLDWIDE IT BENCHMARK REPORT 2007
The Worldwide IT Benchmark Report is divided into five main volumes of information. Please click on the link below to visit a particular section of the report.
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- Introduction
- Volume 1: IT Spending & Staffing Analysis
- Volume 2: IT Spending & Staffing Analysis: Multi Year Trends
- Volume 3: Key Infrastructure & Technology Service Metrics
- Volume 4: Key Applications Measures
- Volume 5: Key Applications Measures: Multi Year Trends
- Glossary of Terms
- Definition of Industries
- Site Index
Volume 1: IT Spending & Staffing Analysis
- Key Spending Measures
- Key Staffing Measures
- Spending Behaviors
- Cross Industry
- Banking & Financial Services Analysis
- Chemicals Analysis
- Construction & Engineering Analysis
- Consumer Products Analysis
- Education Analysis
- Electronics Analysis
- Energy Analysis
- Food & Beverage Processing Analysis
- Government Analysis
- Health Care Analysis
- Hospitality & Travel Analysis
- Information Technology Analysis
- Insurance Analysis
- Manufacturing Analysis
- Media Analysis
- Metals & Natural Resources Analysis
- Pharmaceuticals & Medical Products Analysis
- Professional Services Analysis
- Retail Analysis
- Telecommunications Analysis
- Transportation Analysis
- Utilities Analysis
Key Spending Measures
- IT Spend Change by Industry: 2005 - 2006
- IT Spend Change by Region: 2005 - 2006
- Average of IT Spend as % of Revenue - 2006, by Industry
- Average of IT Spend as % of Revenue - 2006, By Region
- Average of IT Spend per Employee - $US 2006, by Industry
- Average of IT Spend per Employee - $US 2006, By Region
- IT Spend as % of Operating Expense - 2006, By Industry
- IT Spend as % of Operating Expense - 2006, By Region
- Agility: Revenue vs. IT Spending Change 2005-2006
- Agility: Operating Expense vs. IT Spending Change 2005-2006
- IT Spending as % of Revenue vs. Operating Profit, 2006
- IT Spend Change by Industry: 2006 - 2007
- IT Spend Change by Region: 2006 - 2007
- Spending Behaviors: Regional Distribution of Spend Change by Type
- Spending Behaviors: Regional Average Spend Change by Type
- Average of IT Spend as % of Revenue - 2007, by Industry
- Average of IT Spend as % of Revenue - 2007, by Region
- Average of IT Spend per Employee - $US 2007, by Industry
- Average of IT Spend per Employee - $US 2007, by Region
- IT Spend as % of Operating Expense - 2007, by Industry
- IT Spend as % of Operating Expense - 2007, by Region
- Agility: Revenue vs. IT Spending Change 2006-2007
- Agility: Operating Expense vs. IT Spending Change 2006-2007
- IT Capital Vs IT Operational Historical Spending
- IT Capital Vs IT Operational by Region (2006)
- Historical IT Spending on Running, Growing, and Transforming the Business
- Regional IT Spending on Running, Growing, and Transforming the Business (2006)
- Historical IT Spending on Hardware, Software, Personnel, and Outsourcing
- Regional IT Spending on Hardware, Software, Personnel, and Outsourcing (2006)
- Historical IT Spending by Technology Tower
- Regional IT Spending by Technology Tower (2006)
Key Staffing Measures
- IT Employees as % of Total Employees by Industry
- IT Employees as % of Total Employees by Region (2006)
- Contractors vs. Internal IT Staff by Industry
- Contractors vs. Internal IT Staff by Region (2006)
- Historical Distribution of IT Staff by Technology Tower (2006)
- Regional Distribution of IT Staff by Technology Tower (2006)
- Voluntary and Involuntary Turnover by Region
Spending Behaviors
- Spending Behaviors: 2005-2006 Change in Spend by Technology Area
- Spending Behaviors: Planned Spending Change by Technology Area, Asia (% of Participants)
- Spending Behaviors: Planned Spending Change by Technology Area, EMEA (% of Participants)
- Spending Behaviors: Planned Spending Change by Technology Area, EMEA (% of Participants)
- Spending Behaviors: Increase in Spending by Technology Area, by Industry (2005-2006)
- Spending Behaviors: Decrease in Spending by Technology Area, by Industry (2005-2006)
Cross Industry
- Cross Industry: IT Spend as % of Revenue
- Cross Industry: IT Spend as % of Operational Expenses
- Cross Industry: IT Spend per Employee
- Cross Industry: IT Employees as % of Total Employees
- Cross Industry: Revenue per Employee
- Cross Industry: Income per Employee
- Cross Industry: Profitability
- Cross Industry: Capital vs. Operational Expenses
- Cross Industry: In-House vs. Contract Employees
- Cross Industry: IT Spend to Run, Grow, and Transform the Business
- Cross Industry: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Cross Industry: Distribution of Spending & Staffing by IT Domain
Banking & Financial Services Analysis
- Banking & Financial Services: IT Spend as % of Revenue
- Banking & Financial Services: IT Spend as % of Operational Expenses
- Banking & Financial Services: IT Spend per Employee
- Banking & Financial Services: IT Employees as % of Total Employees
- Banking & Financial Services: Revenue per Employee
- Banking & Financial Services: Income per Employee
- Banking & Financial Services: Profitability
- Banking & Financial Services: Capital vs. Operational Expenses
- Banking & Financial Services: In-House vs. Contract Employees
- Banking & Financial Services: IT Spend to Run, Grow, and Transform the Business
- Banking & Financial Services: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Banking & Financial Services: Distribution of Spending & Staffing by IT Domain
Chemicals Analysis
- Chemicals: IT Spend as % of Revenue
- Chemicals: IT Spend as % of Operational Expenses
- Chemicals: IT Spend per Employee
- Chemicals: IT Employees as % of Total Employees
- Chemicals: Revenue per Employee
- Chemicals: Income per Employee
- Chemicals: Profitability
- Chemicals: Capital vs. Operational Expenses
- Chemicals: In-House vs. Contract Employees
- Chemicals: IT Spend to Run, Grow, and Transform the Business
- Chemicals: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Chemicals: Distribution of Spending & Staffing by IT Domain
Construction & Engineering Analysis
- Construction & Engineering: IT Spend as % of Revenue
- Construction & Engineering: IT Spend as % of Operational Expenses
- Construction & Engineering: IT Spend per Employee
- Construction & Engineering: IT Employees as % of Total Employees
- Construction & Engineering: Revenue per Employee
- Construction & Engineering: Income per Employee
- Construction & Engineering: Profitability
- Construction & Engineering: Capital vs. Operational Expenses
- Construction & Engineering: In-House vs. Contract Employees
- Construction & Engineering: IT Spend to Run, Grow, and Transform the Business
- Construction & Engineering: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Construction & Engineering: Distribution of Spending & Staffing by IT Domain
Consumer Products Analysis
- Consumer Products: IT Spend as % of Revenue
- Consumer Products: IT Spend as % of Operational Expenses
- Consumer Products: IT Spend per Employee
- Consumer Products: IT Employees as % of Total Employees
- Consumer Products: Revenue per Employee
- Consumer Products: Income per Employee
- Consumer Products: Profitability
- Consumer Products: Capital vs. Operational Expenses
- Consumer Products: In-House vs. Contract Employees
- Consumer Products: IT Spend to Run, Grow, and Transform the Business
- Consumer Products: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Consumer Products: Distribution of Spending & Staffing by IT Domain
Education Analysis
- Education: IT Spend as % of Revenue
- Education: IT Spend as % of Operational Expenses
- Education: IT Spend per Employee
- Education: IT Employees as % of Total Employees
- Education: Revenue per Employee
- Education: Income per Employee
- Education: Profitability
- Education: Capital vs. Operational Expenses
- Education: In-House vs. Contract Employees
- Education: IT Spend to Run, Grow, and Transform the Business
- Education: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Education: Distribution of Spending & Staffing by IT Domain
Electronics Analysis
- Electronics: IT Spend as % of Revenue
- Electronics: IT Spend as % of Operational Expenses
- Electronics: IT Spend per Employee
- Electronics: IT Employees as % of Total Employees
- Electronics: Revenue per Employee
- Electronics: Income per Employee
- Electronics: Profitability
- Electronics: Capital vs. Operational Expenses
- Electronics: In-House vs. Contract Employees
- Electronics: IT Spend to Run, Grow, and Transform the Business
- Electronics: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Electronics: Distribution of Spending & Staffing by IT Domain
Energy Analysis
- Energy: IT Spend as % of Revenue
- Energy: IT Spend as % of Operational Expenses
- Energy: IT Spend per Employee
- Energy: IT Employees as % of Total Employees
- Energy: Revenue per Employee
- Energy: Income per Employee
- Energy: Profitability
- Energy: Capital vs. Operational Expenses
- Energy: In-House vs. Contract Employees
- Energy: IT Spend to Run, Grow, and Transform the Business
- Energy: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Energy: Distribution of Spending & Staffing by IT Domain
Food & Beverage Processing Analysis
- Food & Beverage Processing: IT Spend as % of Revenue
- Food & Beverage Processing: IT Spend as % of Operational Expenses
- Food & Beverage Processing: IT Spend per Employee
- Food & Beverage Processing: IT Employees as % of Total Employees
- Food & Beverage Processing: Revenue per Employee
- Food & Beverage Processing: Income per Employee
- Food & Beverage Processing: Profitability
- Food & Beverage Processing: Capital vs. Operational Expenses
- Food & Beverage Processing: In-House vs. Contract Employees
- Food & Beverage Processing: IT Spend to Run, Grow, and Transform the Business
- Food & Beverage Processing: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Food & Beverage Processing: Distribution of Spending & Staffing by IT Domain
Government Analysis
- Government: IT Spend as % of Operational Expenses
- Government: IT Spend per Employee
- Government: IT Employees as % of Total Employees
- Government: Operating Costs per Employee
- Government: Capital vs. Operational Expenses
- Government: In-House vs. Contract Employees
- Government: IT Spend to Run, Grow, and Transform the Business
- Government: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Government: Distribution of Spending & Staffing by IT Domain
- Government: Distribution of Spending & Staffing by IT Domain
Health Care Analysis
- Health Care: IT Spend as % of Revenue
- Health Care: IT Spend as % of Operational Expenses
- Health Care: IT Spend per Employee
- Health Care: IT Employees as % of Total Employees
- Health Care: Revenue per Employee
- Health Care: Income per Employee
- Health Care: Profitability
- Health Care: Capital vs. Operational Expenses
- Health Care: In-House vs. Contract Employees
- Health Care: IT Spend to Run, Grow, and Transform the Business
- Health Care: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Health Care: Distribution of Spending & Staffing by IT Domain
Hospitality & Travel Analysis
- Hospitality & Travel: IT Spend as % of Revenue
- Hospitality & Travel: IT Spend as % of Operational Expenses
- Hospitality & Travel: IT Spend per Employee
- Hospitality & Travel: IT Employees as % of Total Employees
- Hospitality & Travel: Revenue per Employee
- Hospitality & Travel: Income per Employee
- Hospitality & Travel: Profitability
- Hospitality & Travel: Capital vs. Operational Expenses
- Hospitality & Travel: In-House vs. Contract Employees
- Hospitality & Travel: IT Spend to Run, Grow, and Transform the Business
- Hospitality & Travel: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Hospitality & Travel: Distribution of Spending & Staffing by IT Domain
Information Technology Analysis
- Information Technology: IT Spend as % of Revenue
- Information Technology: IT Spend as % of Operational Expenses
- Information Technology: IT Spend per Employee
- Information Technology: IT Employees as % of Total Employees
- Information Technology: Revenue per Employee
- Information Technology: Income per Employee
- Information Technology: Profitability
- Information Technology: Capital vs. Operational Expenses
- Information Technology: In-House vs. Contract Employees
- Information Technology: IT Spend to Run, Grow, and Transform the Business
- Information Technology: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Information Technology: Distribution of Spending & Staffing by IT Domain
Insurance Analysis
- Insurance: IT Spend as % of Revenue
- Insurance: IT Spend as % of Operational Expenses
- Insurance: IT Spend per Employee
- Insurance: IT Employees as % of Total Employees
- Insurance: Revenue per Employee
- Insurance: Income per Employee
- Insurance: Profitability
- Insurance: Capital vs. Operational Expenses
- Insurance: In-House vs. Contract Employees
- Insurance: IT Spend to Run, Grow, and Transform the Business
- Insurance: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Insurance: Distribution of Spending & Staffing by IT Domain
Manufacturing Analysis
- Manufacturing: IT Spend as % of Revenue
- Manufacturing: IT Spend as % of Operational Expenses
- Manufacturing: IT Spend per Employee
- Manufacturing: IT Employees as % of Total Employees
- Manufacturing: Revenue per Employee
- Manufacturing: Income per Employee
- Manufacturing: Profitability
- Manufacturing: Capital vs. Operational Expenses
- Manufacturing: In-House vs. Contract Employees
- Manufacturing: IT Spend to Run, Grow, and Transform the Business
- Manufacturing: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Manufacturing: Distribution of Spending & Staffing by IT Domain
Media Analysis
- Media: IT Spend as % of Revenue
- Media: IT Spend as % of Operational Expenses
- Media: IT Spend per Employee
- Media: IT Employees as % of Total Employees
- Media: Revenue per Employee
- Media: Income per Employee
- Media: Profitability
- Media: Capital vs. Operational Expenses
- Media: In-House vs. Contract Employees
- Media: IT Spend to Run, Grow, and Transform the Business
- Media: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Media: Distribution of Spending & Staffing by IT Domain
Metals & Natural Resources Analysis
- Metals & Natural Resources: IT Spend as % of Revenue
- Metals & Natural Resources: IT Spend as % of Operational Expenses
- Metals & Natural Resources: IT Spend per Employee
- Metals & Natural Resources: IT Employees as % of Total Employees
- Metals & Natural Resources: Revenue per Employee
- Metals & Natural Resources: Income per Employee
- Metals & Natural Resources: Profitability
- Metals & Natural Resources: Capital vs. Operational Expenses
- Metals & Natural Resources: In-House vs. Contract Employees
- Metals & Natural Resources: IT Spend to Run, Grow, and Transform the Business
- Metals & Natural Resources: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Metals & Natural Resources: Distribution of Spending & Staffing by IT Domain
Pharmaceuticals & Medical Products Analysis
- Pharmaceuticals & Medical Products: IT Spend as % of Revenue
- Pharmaceuticals & Medical Products: IT Spend as % of Operational Expenses
- Pharmaceuticals & Medical Products: IT Spend per Employee
- Pharmaceuticals & Medical Products: IT Employees as % of Total Employees
- Pharmaceuticals & Medical Products: Revenue per Employee
- Pharmaceuticals & Medical Products: Income per Employee
- Pharmaceuticals & Medical Products: Profitability
- Pharmaceuticals & Medical Products: Capital vs. Operational Expenses
- Pharmaceuticals & Medical Products: In-House vs. Contract Employees
- Pharmaceuticals & Medical Products: IT Spend to Run, Grow, and Transform the Business
- Pharmaceuticals & Medical Products: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Pharmaceuticals & Medical Products: Distribution of Spending & Staffing by IT Domain
Professional Services Analysis
- Professional Services: IT Spend as % of Revenue
- Professional Services: IT Spend as % of Operational Expenses
- Professional Services: IT Spend per Employee
- Professional Services: IT Employees as % of Total Employees
- Professional Services: Revenue per Employee
- Professional Services: Income per Employee
- Professional Services: Profitability
- Professional Services: Capital vs. Operational Expenses
- Professional Services: In-House vs. Contract Employees
- Professional Services: IT Spend to Run, Grow, and Transform the Business
- Professional Services: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Professional Services: Distribution of Spending & Staffing by IT Domain
Retail Analysis
- Retail: IT Spend as % of Revenue
- Retail: IT Spend as % of Operational Expenses
- Retail: IT Spend per Employee
- Retail: IT Employees as % of Total Employees
- Retail: Revenue per Employee
- Retail: Income per Employee
- Retail: Profitability
- Retail: Capital vs. Operational Expenses
- Retail: In-House vs. Contract Employees
- Retail: IT Spend to Run, Grow, and Transform the Business
- Retail: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Retail: Distribution of Spending & Staffing by IT Domain
Telecommunications Analysis
- Telecommunications: IT Spend as % of Revenue
- Telecommunications: IT Spend as % of Operational Expenses
- Telecommunications: IT Spend per Employee
- Telecommunications: IT Employees as % of Total Employees
- Telecommunications: Revenue per Employee
- Telecommunications: Income per Employee
- Telecommunications: Profitability
- Telecommunications: Capital vs. Operational Expenses
- Telecommunications: In-House vs. Contract Employees
- Telecommunications: IT Spend to Run, Grow, and Transform the Business
- Telecommunications: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Telecommunications: Distribution of Spending & Staffing by IT Domain
Transportation Analysis
- Transportation: IT Spend as % of Revenue
- Transportation: IT Spend as % of Operational Expenses
- Transportation: IT Spend per Employee
- Transportation: IT Employees as % of Total Employees
- Transportation: Revenue per Employee
- Transportation: Income per Employee
- Transportation: Profitability
- Transportation: Capital vs. Operational Expenses
- Transportation: In-House vs. Contract Employees
- Transportation: IT Spend to Run, Grow, and Transform the Business
- Transportation: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Transportation: Distribution of Spending & Staffing by IT Domain
Utilities Analysis
- Utilities: IT Spend as % of Revenue
- Utilities: IT Spend as % of Operational Expenses
- Utilities: IT Spend per Employee
- Utilities: IT Employees as % of Total Employees
- Utilities: Revenue per Employee
- Utilities: Income per Employee
- Utilities: Profitability
- Utilities: Capital vs. Operational Expenses
- Utilities: In-House vs. Contract Employees
- Utilities: IT Spend to Run, Grow, and Transform the Business
- Utilities: Distribution of Spending on HW, SW, Personnel, Outsourcing, Other
- Utilities: Distribution of Spending & Staffing by IT Domain
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