WORLDWIDE IT BENCHMARK REPORT 2007
The Worldwide IT Benchmark Report is divided into five main volumes of information. Please click on the link below to visit a particular section of the report.
Have a question about the Worldwide IT Benchmark Service? View our FAQ page.
- Introduction
- Volume 1: IT Spending & Staffing Analysis
- Volume 2: IT Spending & Staffing Analysis: Multi Year Trends
- Volume 3: Key Infrastructure & Technology Service Metrics
- Volume 4: Key Applications Measures
- Volume 5: Key Applications Measures: Multi Year Trends
- Glossary of Terms
- Definition of Industries
- Site Index
Introduction
Executive Summary
- Overview
- Key Findings
- Demographics: The Richest Data Set Available
- Spending: Investing, or catching up?
- IT Portfolio Trends: Staffing
- Conclusions
- Worldwide IT Benchmark Report 2007: Table of Contents
- Introduction:
- Volume 1: IT Spending & Staffing Analysis:
- Volume 2: IT Spending & Staffing Analysis: Multi Year Trends:
- Volume 3: Key Technology Spend, Support & Performance Metrics:
- Volume 4: Key Applications Measures:
- Volume 5: Key Applications Measures: Multi Year Trends:
- Demographics: Distribution by Industry
- Demographics: Distribution by Region
- IT Spend Change by Industry: 2005 - 2006
- IT Spend Change by Region: 2005 - 2006
- Average of IT Spend as % of Revenue - 2006, by Industry
- Average of IT Spend as % of Revenue - 2006, By Region
- Average of IT Spend per Employee - $US 2006, by Industry
- Average of IT Spend per Employee - $US 2006, By Region
- IT Spend as % of Operating Expense - 2006, By Industry
- IT Spend as % of Operating Expense - 2006, By Region
- Agility: Revenue vs. IT Spending Change 2005-2006
- Agility: Operating Expense vs. IT Spending Change 2005-2006
- IT Spending as % of Revenue vs. Operating Profit, 2006
- IT Spend Change by Industry: 2006 - 2007
- IT Spend Change by Region: 2006 - 2007
- Spending Behaviors: Regional Distribution of Spend Change by Type
- Spending Behaviors: Regional Average Spend Change by Type
- Average of IT Spend as % of Revenue - 2007, by Industry
- Average of IT Spend as % of Revenue - 2007, by Region
- Average of IT Spend per Employee - $US 2007, by Industry
- Average of IT Spend per Employee - $US 2007, by Region
- IT Spend as % of Operating Expense - 2007, by Industry
- IT Spend as % of Operating Expense - 2007, by Region
- Agility: Revenue vs. IT Spending Change 2006-2007
- Agility: Operating Expense vs. IT Spending Change 2006-2007
- IT Capital Vs IT Operational Historical Spending
- IT Capital Vs IT Operational by Region (2006)
- Historical IT Spending on Running, Growing, and Transforming the Business
- Regional IT Spending on Running, Growing, and Transforming the Business (2006)
- Historical IT Spending on Hardware, Software, Personnel, and Outsourcing
- Regional IT Spending on Hardware, Software, Personnel, and Outsourcing (2006)
- Historical IT Spending by Technology Tower
- Regional IT Spending by Technology Tower (2006)
- Spending Behaviors: 2005-2006 Change in Spend by Technology Area
- Spending Behaviors: Increase in Spending by Technology Area, by Industry (2005-2006)
- Spending Behaviors: Decrease in Spending by Technology Area, by Industry (2005-2006)
- IT Employees as % of Total Employees by Industry
- IT Employees as % of Total Employees by Region (2006)
- Contractors vs. Internal IT Staff by Industry
- Contractors vs. Internal IT Staff by Region (2006)
- Historical Distribution of IT Staff by Technology Tower (2006)
- Regional Distribution of IT Staff by Technology Tower (2006)
Demographics
- Demographics - Distribution of Participants - 2006 By Industry - Full Database
- Demographics - Distribution of Participants - 2006 By Region - Full Database
- Demographics - Distribution of Participants - 1994-2006 By Industry - Full Database
- Demographics - Distribution of Participants - 1994-2006 By Region - Full Database
- Demographics - Distribution of Participants - 2006 By Industry - Enterprise Spending & Staffing Research
- Demographics - Distribution of Participants - 2006 By Region - Enterprise Spending & Staffing Research
- Demographics - Distribution of Participants - 1994-2006 By Industry - Enterprise Spending & Staffing Research
- Demographics - Distribution of Participants - 1994-2006 By Region - Enterprise Spending & Staffing Research
- Demographics - Distribution of Participants - 2006 By Industry - Infrastructure Research
- Demographics - Distribution of Participants - 2006 By Region - Infrastructure Research
- Demographics - Distribution of Participants - 2002-2006 By Industry - Infrastructure Research
- Demographics - Distribution of Participants - 2002-2006 By Region - Infrastructure Research
- Demographics - Distribution of Participants - 2006 By Industry - Applications Research
- Demographics - Distribution of Participants - 2006 By Region - Applications Research
- Demographics - Distribution of Participants - 1994-2006 By Industry - Applications Research
- Demographics - Distribution of Participants - 1994-2006 By Region - Applications Research
Frequently Asked Questions
- What is the Worldwide IT Benchmark Service?
- In what format are the metrics provided?
- How is the Worldwide IT Benchmark data collected?
- What measures are collected?
- How are the measures defined?
- What kinds of companies participate?
- What measures are taken to ensure data quality?
- What time period does the data represent?
- What is included in IT spending?
- "Box Plot Analysis"
Glossary of Terms
- Applications Development & Support terms
- Contact Center terms
- Data Network terms
- Wide-Area Data Network (WAN)
- Metropolitan-Area Network (MAN)
- Local-Area Data Network (LAN)
- Internet Access Services (IAS)
- Remote Access Services (RAS)
- Desktop and Peripherals terms
- Enterprise Spending & Staffing terms
- Help Desk terms
- Intel Server terms
- IT Customer Satisfaction terms
- Mainframe terms
- Unix Server terms
- Voice Network terms
- Wide-Area Voice Network (WAV)
- Voice Premise Technology (VPT)
Definition of Industries
- Banking & Financial Services
- Chemicals
- Construction & Engineering
- Consumer Products
- Education
- Electronics
- Energy
- Food & Beverage Processing
- Government
- Health Care
- Hospitality & Travel
- Information Technology
- Insurance
- Manufacturing
- Media
- Metal & Natural Resources
- Pharmaceuticals & Medical Products
- Professional Services
- Retail
- Telecommunications
- Transportation
- Utilities
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