2008 CIO Agenda
Making the Difference: The 2008 CIO Agenda
In 2008, executive expectations for IT will accelerate toward greater support for solutions that attract, engage and retain customers. Delivering on these expectations requires IT to create distinctive solutions that make the enterprise stand out. IT can’t accomplish this goal by relying on existing generic technologies, which, though they work, do not contribute to a unique customer experience. Enterprise expectations will change the role of CIOs and their IT organizations from technology provider to solution partner.
A Survey Like No Other
Making the Difference: The 2008 CIO Agenda represents the most complete study of CIO views and insights available. Survey respondents are CIOs from leading companies who work with Gartner to deliver the business value of IT. It's the largest survey of its kind, and it examines the balance among business, strategic, technical and management priorities. This year’s survey encompasses 1,500 organizations located in 33 countries and across 26 industries. The median enterprise IT budget is $89 million.
Planning to Create the Difference in 2008
Enterprise expectations for IT have been evolving since 2006, placing greater emphasis on customers, growth and other strategic issues. The IT organization has been evolving to meet these expectations. Because CIOs see significant change coming in the next three years, they need to act now to build the skills, capabilities, processes and resources to deliver the distinctive solutions required to achieve strategic value.
