12 April 2006

Success Factors for Reengineering IT Processes

Hosted by Dale Kutnick,
SVP, Director of Research

Organizational design of IT processes must focus on establishing process-oriented work structures and aligning roles and responsibilities with those structures. Learn why your enterprise should incorporate adherence mechanisms - like training, performance targets and governance - into IT operational process refinements.

Featured Guest:

"Successful organizations...are able to link the IT process reengineering initiatives with very specific value propositions and benefits to their business services."
Shafqat Azim, MVP

Please forward your questions, comments & suggestions to gartnervoice@gartner.com

Related Links

  • Listen as Gartner analysts share their perspectives on the challenges facing your organization. Learn more.

  • About podcasts

Contact Gartner