21 September 2007

Retain Customers through Better Claims Management

Hosted by Dale Kutnick,
SVP, Director of Research


Consumers increasingly require personal lines property and casualty insurers to think and act small, treating them as if they're individuals and not just part of the mass market. Consumers want a claims process that's much faster, more intuitive and more convenient. Listen and learn more.


Featured Guest:

"IT has been helping out the business users on...getting...better access to information in real time."
Stephen Forte, Principal Research Analyst

Please forward your questions, comments & suggestions to gartnervoice@gartner.com





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