18 December 2007

Business & Technology Priorities for P&C Insurers

Hosted by Dale Kutnick,
SVP, Director of Research

A recent Gartner survey of insurance customers found that policy administration continues to be the top priority among P&C insurers. The Internet, pricing accuracy and rating, and architecture are also top priorities in the coming year. Listen and learn more.

Featured Guest:

"Service is a...key metric for insurance companies and not having self-service capabilities hurts insurers."
Stephen Forte, Principal Research Analyst

Please forward your questions, comments & suggestions to gartnervoice@gartner.com

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