15 October 2008

Insurance Online Customer Self-Service

Hosted by Dale Kutnick,
SVP, Executive Programs

Insurers have been investing in online customer self-service for years. As customers demand convenience and insurers look to drive down servicing costs and improve customer experiences, self-service sites will become an even bigger priority among life and property and casualty insurers. Listen and learn more.

Featured Guest:

"These sites not only have to be real-time in information delivery. They also have to be transactional and personalized."
Kimberly Harris-Ferrante, VP, Distinguished Analyst

Please forward your questions, comments & suggestions to gartnervoice@gartner.com

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