Gartner http://www.gartner.com/it/products/podcasting/asset_137461_2616.jsp Gartner Voice is a series of podcasts in which Gartner analysts share insights and expertise on current issues in business and technology. Podcasts are open forums between participants and do not constitute published Gartner research. The views expressed are those of the participating analysts only. Gartner Voice is a series of podcasts in which Gartner analysts share insights and expertise on current issues in business and technology. Podcasts are open forums between participants and do not constitute published Gartner research. The views expressed are those of the participating analysts only. en-us 2005 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Dan Milikow gartnervoice@gartner.com http://www.gartner.com/it/products/podcasting/images/gartner_voice.jpg http://www.gartner.com/it/products/podcasting/asset_137461_2616.jsp 300 300 Gartner Voice Gartner Voice is a series of podcasts in which Gartner analysts share insights and expertise on current issues in business and technology. Podcasts are open forums between participants and do not constitute published Gartner research. The views expressed are those of the participating analysts only. Technology An emerging market called "online care" can facilitate real-time communication and care delivery between physicians and consumers. Although the potential benefits are significant for health plans, consumers and providers, many barriers must be overcome for online care to gain widespread adoption. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_206702_2575.jsp Fri, 29 Aug 2008 12:00:00 EST Prescribing Online Care, prescribe, healthcare, insurance, insurers, doctors, physicians http://www.gartner.com/it/products/podcasting/asset_206702_2575.jsp An emerging market called "online care" can facilitate real-time communication and care delivery between physicians and consumers. Although the potential benefits are significant for health plans, consumers and providers, many barriers must be overcome for online care to gain widespread adoption. Listen and learn more. Technology Enterprise communications continues to evolve at a rapid pace and remains a critical source of competitive differentiation. However, these changes pose significant challenges as planners seek to optimize existing network and telecommunications investments. Listen as Gartner analyst Eric Paulak talks to Erik Brynjolfsson - Professor at the MIT Sloan School of Management - about some of the trends and technologies that will be the focus of his keynote address at the Gartner Enterprise Networking and Communications Summit in Orlando, FL from November 17th-19th, 2008. http://www.gartner.com/it/products/podcasting/asset_205849_2575.jsp Thu, 14 Aug 2008 12:00:00 EST Managing Information Overload, Erik Brynjolfsson, MIT http://www.gartner.com/it/products/podcasting/asset_205849_2575.jsp Enterprise communications continues to evolve at a rapid pace and remains a critical source of competitive differentiation. However, these changes pose significant challenges as planners seek to optimize existing network and telecommunications investments. Listen as Gartner analyst Eric Paulak talks to Erik Brynjolfsson - Professor at the MIT Sloan School of Management - about some of the trends and technologies that will be the focus of his keynote address at the Gartner Enterprise Networking and Communications Summit in Orlando, FL from November 17th-19th, 2008. Technology A review of life insurers' Web sites in the U.S. and Europe shows a clear lack of Web 2.0 elements. Most Web sites don't create an exciting or engaging experience that stimulates consumers to become educated about insurance products or return to the site. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_204487_2575.jsp Wed, 6 Aug 2008 12:00:00 EST Impact, Web 2.0, Life Insurers, insurance, policy http://www.gartner.com/it/products/podcasting/asset_204487_2575.jsp A review of life insurers' Web sites in the U.S. and Europe shows a clear lack of Web 2.0 elements. Most Web sites don't create an exciting or engaging experience that stimulates consumers to become educated about insurance products or return to the site. Listen and learn more. Technology Many European insurers have not taken enough notice of the Single Euro Payments Area (SEPA) initiative partly because of uncertainty about open issues and SEPA's future impact. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_202899_2575.jsp Wed, 9 Jul 2008 12:00:00 EST Implications, Single Euro Payments, payment, Life Insurers, insurance http://www.gartner.com/it/products/podcasting/asset_202899_2575.jsp Many European insurers have not taken enough notice of the Single Euro Payments Area (SEPA) initiative partly because of uncertainty about open issues and SEPA's future impact. Listen and learn more. Technology Many insurers are replacing their legacy systems with packaged applications, and modernization is needed in parallel to improve functions from systems still in place. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_201940_2575.jsp Tue, 24 Jun 2008 12:00:00 EST Legacy Modernization Among Insurers, insurance, life insurance, property and casualty, policy http://www.gartner.com/it/products/podcasting/asset_201940_2575.jsp Many insurers are replacing their legacy systems with packaged applications, and modernization is needed in parallel to improve functions from systems still in place. Listen and learn more. Technology Life insurance agents frequently receive new software to help them increase sales or improve efficiency and customer service. Listen and learn how to help realize those benefits and enhance agent adoption of new technologies. http://www.gartner.com/it/products/podcasting/asset_200733_2575.jsp Wed, 4 Jun 2008 12:00:00 EST New Technologies, technology, Life Insurance Agents, insured, insurer, policy http://www.gartner.com/it/products/podcasting/asset_200733_2575.jsp Life insurance agents frequently receive new software to help them increase sales or improve efficiency and customer service. Listen and learn how to help realize those benefits and enhance agent adoption of new technologies. Technology Organizations entrust a large portion of their budget to the people who lead and manage IT infrastructure and operations. Reliable infrastructures that provide both operational excellence and the flexibility to respond to an enterprise's strategic changes can mean the difference between success and failure. Listen as Gartner analyst Mike Chuba talks to author and professor Peter Keen. http://www.gartner.com/it/products/podcasting/asset_199209_2575.jsp Mon, 5 May 2008 12:00:00 EST Business Blueprint, IT Platform, peter keen, author, professor http://www.gartner.com/it/products/podcasting/asset_199209_2575.jsp Organizations entrust a large portion of their budget to the people who lead and manage IT infrastructure and operations. Reliable infrastructures that provide both operational excellence and the flexibility to respond to an enterprise's strategic changes can mean the difference between success and failure. Listen as Gartner analyst Mike Chuba talks to author and professor Peter Keen. Technology Many life insurers entering new product markets are finding that their existing policy administration systems do not support Medicare supplement, disability, long-term care and critical illness products. Listen and learn what business and technical priorities are key for insurers to successfully make this transition. http://www.gartner.com/it/products/podcasting/asset_196675_2575.jsp Wed, 26 Mar 2008 12:00:00 EST Business, Technical Priorities, Life Insurers, insurance http://www.gartner.com/it/products/podcasting/asset_196675_2575.jsp Many life insurers entering new product markets are finding that their existing policy administration systems do not support Medicare supplement, disability, long-term care and critical illness products. Listen and learn what business and technical priorities are key for insurers to successfully make this transition. Technology In a data-rich world, businesses are inundated with information. Yet used strategically, it can guide decision making and boost performance. That's why Business Intelligence (BI) is on every CIO's must-have list for 2008. Listen as Gartner VP and Distinguished Analyst Bill Hostmann talks to Ian Ayres - Yale Law School Professor - about his recent book, Super Crunchers. http://www.gartner.com/it/products/podcasting/asset_194897_2575.jsp Mon, 25 Feb 2008 12:00:00 EST supercrunchers, super crunchers, ian ayres, yale law school professor, keynote speaker http://www.gartner.com/it/products/podcasting/asset_194897_2575.jsp In a data-rich world, businesses are inundated with information. Yet used strategically, it can guide decision making and boost performance. That's why Business Intelligence (BI) is on every CIO's must-have list for 2008. Listen as Gartner VP and Distinguished Analyst Bill Hostmann talks to Ian Ayres - Yale Law School Professor - about his recent book, Super Crunchers. Technology Managing large-scale mobility systems when business models keep shifting is a challenge, and understanding how encryption within these systems impacts your organization is key. Listen as Phil Zimmermann - Creator of Zfone and Pretty Good Privacy (PGP) - shares some of his career challenges and successes. http://www.gartner.com/it/products/podcasting/asset_193897_2575.jsp Fri, 1 Feb 2008 12:00:00 EST internet wiretap, security, pgp, zimmermann, pretty good privacy, voip, encryption, phone, wireless, mobile http://www.gartner.com/it/products/podcasting/asset_193897_2575.jsp Managing large-scale mobility systems when business models keep shifting is a challenge, and understanding how encryption within these systems impacts your organization is key. Listen as Phil Zimmermann - Creator of Zfone and Pretty Good Privacy (PGP) - shares some of his career challenges and successes. Technology IT organizations have a crucial stake in ensuring the continuity and resiliency of business operations in the face of business interruptions, changing market conditions and an array of manmade and natural disasters. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_193821_2575.jsp Wed, 30 Jan 2008 12:00:00 EST BC, Business Continuity management, update, security, risk http://www.gartner.com/it/products/podcasting/asset_193821_2575.jsp IT organizations have a crucial stake in ensuring the continuity and resiliency of business operations in the face of business interruptions, changing market conditions and an array of manmade and natural disasters. Listen and learn more. Technology Leading-edge organizations are constantly looking for ways to improve their employees' abilities to innovate and create, and information architecture plays a critical role. Listen as Gartner analyst Whit Andrews speaks with Alex Wright - information architect for the New York Times - about his recent book, Glut. http://www.gartner.com/it/products/podcasting/asset_193438_2575.jsp Wed, 23 Jan 2008 12:00:00 EST History of Information Architecture, alex wright, author, glut http://www.gartner.com/it/products/podcasting/asset_193438_2575.jsp Leading-edge organizations are constantly looking for ways to improve their employees' abilities to innovate and create, and information architecture plays a critical role. Listen as Gartner analyst Whit Andrews speaks with Alex Wright - information architect for the New York Times - about his recent book, Glut. Technology BEA Systems has agreed to be purchased by Oracle. If the deal gets the right shareholder and government approvals, Oracle will emerge as a peer to IBM and Microsoft, the current middleware market leaders. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_193355_2575.jsp Mon, 21 Jan 2008 12:00:00 EST Oracle, acquire, acquisition, Acquires BEA systems http://www.gartner.com/it/products/podcasting/asset_193355_2575.jsp BEA Systems has agreed to be purchased by Oracle. If the deal gets the right shareholder and government approvals, Oracle will emerge as a peer to IBM and Microsoft, the current middleware market leaders. Listen and learn more. Technology A recent Gartner survey of insurance customers found that policy administration continues to be the top priority among P&C insurers. The Internet, pricing accuracy and rating, and architecture are also top priorities in the coming year. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_188470_2575.jsp Tue, 18 Dec 2007 12:00:00 EST Business and Technology Priorities, Insurers, property and casualty, insurance http://www.gartner.com/it/products/podcasting/asset_188470_2575.jsp A recent Gartner survey of insurance customers found that policy administration continues to be the top priority among P&C insurers. The Internet, pricing accuracy and rating, and architecture are also top priorities in the coming year. Listen and learn more. Technology Healthcare payers must grasp the impact of pervasive consumerism on their operations, and champion essential changes necessary to anticipate and address increased consumer involvement in every key healthcare decision. Listen and learn why. http://www.gartner.com/it/products/podcasting/asset_187471_2575.jsp Mon, 3 Dec 2007 12:00:00 EST Healthcare Payers, insurance, insurers, Road Map, Service Excellence http://www.gartner.com/it/products/podcasting/asset_187471_2575.jsp Healthcare payers must grasp the impact of pervasive consumerism on their operations, and champion essential changes necessary to anticipate and address increased consumer involvement in every key healthcare decision. Listen and learn why. Technology Life insurance sales organizations seek greater efficiency and effectiveness through the use of sales force automation systems, but success depends on life insurers carefully matching fragmented market supplier capabilities with their business requirements. Learn why. http://www.gartner.com/it/products/podcasting/asset_186443_2575.jsp Fri, 16 Nov 2007 12:00:00 EST Life Insurance Sales Force Automation Requirements http://www.gartner.com/it/products/podcasting/asset_186443_2575.jsp Life insurance sales organizations seek greater efficiency and effectiveness through the use of sales force automation systems, but success depends on life insurers carefully matching fragmented market supplier capabilities with their business requirements. Learn why. Technology Enterprise architecture (EA) is a constantly-evolving discipline that is intended to broadly influence and support investment decisions and organizational change. But your EA program must be properly resourced and well-run to achieve its promised benefits. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_185753_2575.jsp Mon, 5 Nov 2007 12:00:00 EST Changing Face, Enterprise Architecture, EA http://www.gartner.com/it/products/podcasting/asset_185753_2575.jsp Enterprise architecture (EA) is a constantly-evolving discipline that is intended to broadly influence and support investment decisions and organizational change. But your EA program must be properly resourced and well-run to achieve its promised benefits. Listen and learn more. Technology As organizations strive to build loosely coupled systems based on service-oriented architecture (SOA) principles, data redundancy, quality and consistency issues are exacerbated and become significant barriers to successful integration efforts. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_184925_2575.jsp Tue, 23 Oct 2007 12:00:00 EST Application Integration, Key SOA Enabler, service-oriented architecture, service oriented http://www.gartner.com/it/products/podcasting/asset_184925_2575.jsp As organizations strive to build loosely coupled systems based on service-oriented architecture (SOA) principles, data redundancy, quality and consistency issues are exacerbated and become significant barriers to successful integration efforts. Listen and learn more. Technology Simply being aware of some common tips and traps may help your IT organization avoid several mistakes in developing a successful service-oriented architecture (SOA) program. Listen and learn why. http://www.gartner.com/it/products/podcasting/asset_184904_2575.jsp Tue, 23 Oct 2007 12:00:00 EST soa, service-oriented architecture, service oriented, tips, traps http://www.gartner.com/it/products/podcasting/asset_184904_2575.jsp Simply being aware of some common tips and traps may help your IT organization avoid several mistakes in developing a successful service-oriented architecture (SOA) program. Listen and learn why. Technology Property and casualty, as well as life, insurers will face multiple risks if they don't integrate channels. To avoid these risks, insurers must invest in processes and technologies to support cross-channel sales and service transactions, and establish integrated, intelligent channel architectures. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_184757_2575.jsp Fri, 19 Oct 2007 12:00:00 EST Multichannel Integration, insure, insured, Insurance, multi-channel http://www.gartner.com/it/products/podcasting/asset_184757_2575.jsp Property and casualty, as well as life, insurers will face multiple risks if they don't integrate channels. To avoid these risks, insurers must invest in processes and technologies to support cross-channel sales and service transactions, and establish integrated, intelligent channel architectures. Listen and learn more. Technology Web 2.0 practices and technologies can deliver transformational benefits to the enterprise but success depends on effective community cultivation. The PLANT SEEDS framework identifies critical design considerations for enhancing Enterprise Web 2.0 adoption. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_184699_2575.jsp Thu, 18 Oct 2007 12:00:00 EST PLANT SEEDS, Web 2.0 Framework http://www.gartner.com/it/products/podcasting/asset_184699_2575.jsp Web 2.0 practices and technologies can deliver transformational benefits to the enterprise but success depends on effective community cultivation. The PLANT SEEDS framework identifies critical design considerations for enhancing Enterprise Web 2.0 adoption. Listen and learn more. Technology Mashups - Web technology-based lightweight composite applications created by sourcing capabilities from established content and systems functionality - are moving into the enterprise and are poised to enable end-user-assembled applications. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_184657_2575.jsp Thu, 18 Oct 2007 12:00:00 EST Enterprise Mash-Ups, mash-up, mashup, mashups http://www.gartner.com/it/products/podcasting/asset_184657_2575.jsp Mashups - Web technology-based lightweight composite applications created by sourcing capabilities from established content and systems functionality - are moving into the enterprise and are poised to enable end-user-assembled applications. Listen and learn more. Technology Oracle's offer to buy BEA Systems will create short-term uncertainty. If the deal proceeds, Oracle will strengthen its position and emerge as the most powerful competitor to IBM, the current middleware market leader. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_184690_2575.jsp Thu, 18 Oct 2007 12:00:00 EST Implications, Oracle, Acquisition, acquire, acquires,BEA http://www.gartner.com/it/products/podcasting/asset_184690_2575.jsp Oracle's offer to buy BEA Systems will create short-term uncertainty. If the deal proceeds, Oracle will strengthen its position and emerge as the most powerful competitor to IBM, the current middleware market leader. Listen and learn more. Technology Uncoordinated business intelligence (BI) tools and poor data quality continue to hamstring healthcare insurers by limiting decision-making agility. This often leads to significant business and customer risk. Listen and learn why. http://www.gartner.com/it/products/podcasting/asset_184376_2575.jsp Wed, 10 Oct 2007 12:00:00 EST Future, business intelligence, BI, Health Insurers, healthcare, insurance http://www.gartner.com/it/products/podcasting/asset_184376_2575.jsp Uncoordinated business intelligence (BI) tools and poor data quality continue to hamstring healthcare insurers by limiting decision-making agility. This often leads to significant business and customer risk. Listen and learn why. Technology Media fragmentation is frequently cited as a top concern for advertisers. This has made Millennials - consumers coming of age in and around the first decade of the 21st century - a highly prized target for advertisers. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_183534_2575.jsp Thu, 27 Sep 2007 12:00:00 EST Rise, Millennials, media http://www.gartner.com/it/products/podcasting/asset_183534_2575.jsp Media fragmentation is frequently cited as a top concern for advertisers. This has made Millennials - consumers coming of age in and around the first decade of the 21st century - a highly prized target for advertisers. Listen and learn more. Technology Consumers increasingly require personal lines property and casualty insurers to think and act small, treating them as if they're individuals and not just part of the mass market. Consumers want a claims process that's much faster, more intuitive and more convenient. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_183154_2575.jsp Fri, 21 Sep 2007 12:00:00 EST Retain Customers, Claims Management, claim, insurer, insurance, insured, policy, adjudication http://www.gartner.com/it/products/podcasting/asset_183154_2575.jsp Consumers increasingly require personal lines property and casualty insurers to think and act small, treating them as if they're individuals and not just part of the mass market. Consumers want a claims process that's much faster, more intuitive and more convenient. Listen and learn more. Technology As the insurance industry evolves, insurers are trying to make technology decisions that will better position them in the future market. Although there is no magic solution, simplifying business processes and being easy to do business with will be key to achieving insurance success. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_182864_2575.jsp Mon, 17 Sep 2007 12:00:00 EST Simplifying, simplify, Insurance, insured, insurer, insure, claim, claims http://www.gartner.com/it/products/podcasting/asset_182864_2575.jsp As the insurance industry evolves, insurers are trying to make technology decisions that will better position them in the future market. Although there is no magic solution, simplifying business processes and being easy to do business with will be key to achieving insurance success. Listen and learn more. Technology Knowing how you're performing in disaster recovery (DR) management will help you determine which investments to make to improve your organization and move on to the next level of disaster recovery management maturity. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_182578_2575.jsp Wed, 12 Sep 2007 12:00:00 EST Effective Disaster Recovery, Strategies, strategy, business continuity, DR http://www.gartner.com/it/products/podcasting/asset_182578_2575.jsp Knowing how you're performing in disaster recovery (DR) management will help you determine which investments to make to improve your organization and move on to the next level of disaster recovery management maturity. Listen and learn more. Technology IT is no longer a separate and distinct business activity. New areas of focus are evolving that are centered on business processes and information, as well as relationships with peers, partners and customers. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_182497_2575.jsp Tue, 11 Sep 2007 12:00:00 EST new demands, demand, IT, cio, chief information officer http://www.gartner.com/it/products/podcasting/asset_182497_2575.jsp IT is no longer a separate and distinct business activity. New areas of focus are evolving that are centered on business processes and information, as well as relationships with peers, partners and customers. Listen and learn more. Technology Many enterprises are moving toward virtualized environments and, under the right circumstances, virtualization can offer alternatives that can improve the flexibility, efficiency and accuracy of application delivery. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_182379_2575.jsp Mon, 10 Sep 2007 12:00:00 EST Growing Trend, trends, Virtualization, virtual, virtualize http://www.gartner.com/it/products/podcasting/asset_182379_2575.jsp Many enterprises are moving toward virtualized environments and, under the right circumstances, virtualization can offer alternatives that can improve the flexibility, efficiency and accuracy of application delivery. Listen and learn more. Technology iPhone's arrival on store shelves culminates months of hype and speculation. To capitalize on the buzz, Apple and AT&T must evolve products and services rapidly and create unique value for consumers and media companies. Listen as Gartner analysts Allen Weiner and Michael McGuire take an in-depth look at the iPhone and its impact on the media industry. http://www.gartner.com/it/products/podcasting/asset_182223_2575.jsp Thu, 6 Sep 2007 12:00:00 EST Evaluating, evaluate, Apple, iPhone, ipod, itunes, appletv, apple tv, mac, imac http://www.gartner.com/it/products/podcasting/asset_182223_2575.jsp iPhone's arrival on store shelves culminates months of hype and speculation. To capitalize on the buzz, Apple and AT&T must evolve products and services rapidly and create unique value for consumers and media companies. Listen as Gartner analysts Allen Weiner and Michael McGuire take an in-depth look at the iPhone and its impact on the media industry. Technology Digital distribution and an ever-powerful set of technologies, enabling great consumer control over media access and manipulation, will continue to set the stage for a new order of media titans. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_181720_2575.jsp Mon, 27 Aug 2007 12:00:00 EST media titans, change, changing world, advertising, ad, ads http://www.gartner.com/it/products/podcasting/asset_181720_2575.jsp Digital distribution and an ever-powerful set of technologies, enabling great consumer control over media access and manipulation, will continue to set the stage for a new order of media titans. Listen and learn more. Technology Property and casualty (P&C) insurers are facing critical technology investment decisions that may affect their ability to compete, differentiate themselves and enhance customer service in the future. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_180564_2575.jsp Tue, 7 Aug 2007 12:00:00 EST Future, Property, Casualty, p and c, property and casualty, underwrite, Underwriting, insurance, insure http://www.gartner.com/it/products/podcasting/asset_180564_2575.jsp Property and casualty (P&C) insurers are facing critical technology investment decisions that may affect their ability to compete, differentiate themselves and enhance customer service in the future. Listen and learn more. Technology The Sarbanes-Oxley Act of 2002 - commonly known as SOX - has forever changed the face of regulatory compliance. Listen as Michael Oxley - former U.S. Congressman, co-author of the Sarbanes-Oxley Act and Vice Chairman of the NASDAQ - elaborates on his career. http://www.gartner.com/it/products/podcasting/asset_180178_2575.jsp Wed, 1 Aug 2007 12:00:00 EST Michael Oxley, sarbanes-oxley, sarbanes oxley, healthcare http://www.gartner.com/it/products/podcasting/asset_180178_2575.jsp The Sarbanes-Oxley Act of 2002 - commonly known as SOX - has forever changed the face of regulatory compliance. Listen as Michael Oxley - former U.S. Congressman, co-author of the Sarbanes-Oxley Act and Vice Chairman of the NASDAQ - elaborates on his career. Technology Despite ongoing consolidation among major customer relationship management (CRM) vendors, product-centric strategies are taking a back seat to customer-centric strategies. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_179593_2575.jsp Wed, 25 Jul 2007 12:00:00 EST Customer-Centric, customercentric, CRM, customer relationship management http://www.gartner.com/it/products/podcasting/asset_179593_2575.jsp Despite ongoing consolidation among major customer relationship management (CRM) vendors, product-centric strategies are taking a back seat to customer-centric strategies. Listen and learn more. Technology IT plays a critical role in effectively managing the complexities of manufacturing. Listen as Gartner analysts Bruce Bond and Dale Hagemeyer discuss why innovation may be the key to success. http://www.gartner.com/it/products/podcasting/asset_177531_2575.jsp Mon, 9 Jul 2007 12:00:00 EST Manufacturing Innovation, Customer Connection, manufacture, innovate http://www.gartner.com/it/products/podcasting/asset_177531_2575.jsp IT plays a critical role in effectively managing the complexities of manufacturing. Listen as Gartner analysts Bruce Bond and Dale Hagemeyer discuss why innovation may be the key to success. A recent survey of more than 1,000 business executives reveals "bullish" attitudes and changing expectations toward the use of IT in business. Listen as Gartner analysts Bruce Bond, David Furlonger and Vincent Oliva discuss why banks may be banking too much on digital immigrants. http://www.gartner.com/it/products/podcasting/asset_176246_2575.jsp Fri, 15 Jun 2007 12:00:00 EST banks, banking, digital immigrants, financial services http://www.gartner.com/it/products/podcasting/asset_176246_2575.jsp A recent survey of more than 1,000 business executives reveals "bullish" attitudes and changing expectations toward the use of IT in business. Listen as Gartner analysts Bruce Bond, David Furlonger and Vincent Oliva discuss why banks may be banking too much on digital immigrants. Technology The consumerization of IT can be both threatening and challenging for traditional IT departments, but banning employees' personal devices from the enterprise may do more harm than good. Listen and learn how your organization can manage new technologies that originate and develop in the consumer space. http://www.gartner.com/it/products/podcasting/asset_175790_2575.jsp Fri, 8 Jun 2007 12:00:00 EST consumerization-IT, consumerization, IT, civil war, application management, AM http://www.gartner.com/it/products/podcasting/asset_175790_2575.jsp The consumerization of IT can be both threatening and challenging for traditional IT departments, but banning employees' personal devices from the enterprise may do more harm than good. Listen and learn how your organization can manage new technologies that originate and develop in the consumer space. Technology There's a lot of discussion surrounding Web 2.0 and consumerization but how do you distinguish true innovation from hype? Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_175752_2575.jsp Fri, 8 Jun 2007 12:00:00 EST trends, trend, web innovation, web 2.0, web 3.0 http://www.gartner.com/it/products/podcasting/asset_175752_2575.jsp There's a lot of discussion surrounding Web 2.0 and consumerization but how do you distinguish true innovation from hype? Listen and learn more. Technology Sales of mobile devices to end users reached 257.4 million units in 1Q07, a 14% increase on the same period last year. Listen as Gartner research analysts Nick Ingelbrecht and Carolina Milanesi analyze the performances of the top manufacturers and discuss the buildup of inventory in distribution channels. http://www.gartner.com/it/products/podcasting/asset_175702_2575.jsp Thu, 7 Jun 2007 12:00:00 EST worldwide mobile phone sales, boom, booming, 2007, cellular, wireless http://www.gartner.com/it/products/podcasting/asset_175702_2575.jsp Sales of mobile devices to end users reached 257.4 million units in 1Q07, a 14% increase on the same period last year. Listen as Gartner research analysts Nick Ingelbrecht and Carolina Milanesi analyze the performances of the top manufacturers and discuss the buildup of inventory in distribution channels. Technology The maturity of an enterprise architecture (EA) program has a profound influence on its effectiveness, and understanding the numbers can help you set achievable goals and remove barriers to success. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_174726_2575.jsp Thu, 24 May 2007 12:00:00 EST EA, enterprise architecture, numbers, telling us, EA summit http://www.gartner.com/it/products/podcasting/asset_174726_2575.jsp The maturity of an enterprise architecture (EA) program has a profound influence on its effectiveness, and understanding the numbers can help you set achievable goals and remove barriers to success. Listen and learn more. Technology Predictive analytics shows great potential in assisting healthcare payers with cost management, predicting consumer behaviors, improving care management and setting accurate premiums. However, the vendor market is fragmented with product offerings at varying levels of maturity, market penetration and growth potential. Learn more. http://www.gartner.com/it/products/podcasting/asset_174039_2575.jsp Mon, 14 May 2007 12:00:00 EST predictive analytics, healthcare, insurer, insurance, imperative http://www.gartner.com/it/products/podcasting/asset_174039_2575.jsp Predictive analytics shows great potential in assisting healthcare payers with cost management, predicting consumer behaviors, improving care management and setting accurate premiums. However, the vendor market is fragmented with product offerings at varying levels of maturity, market penetration and growth potential. Learn more. Technology Clinical data requires a common language, consistent processes and transfer mechanisms to provide true business value. Learn why clinical data standards are instrumental to the success of your enterprise in the future. http://www.gartner.com/it/products/podcasting/asset_172806_2575.jsp Thu, 3 May 2007 12:00:00 EST harmonizing, harmonize, clinical data, manufacturing http://www.gartner.com/it/products/podcasting/asset_172806_2575.jsp Clinical data requires a common language, consistent processes and transfer mechanisms to provide true business value. Learn why clinical data standards are instrumental to the success of your enterprise in the future. Technology How much of your proprietary information is susceptible to new threats? Are your security policies, practices and technologies keeping pace with new developments? Listen as Gartner analyst Rich Mogull talks to Matasano Security Co-Founder Thomas Ptacek and learn how you can better mitigate risk within your enterprise. http://www.gartner.com/it/products/podcasting/asset_171611_2575.jsp Mon, 23 Apr 2007 12:00:00 EST cost, vulnerability, vulnerable, security, risk management http://www.gartner.com/it/products/podcasting/asset_171611_2575.jsp How much of your proprietary information is susceptible to new threats? Are your security policies, practices and technologies keeping pace with new developments? Listen as Gartner analyst Rich Mogull talks to Matasano Security Co-Founder Thomas Ptacek and learn how you can better mitigate risk within your enterprise. Technology Why is real business advantage more difficult to achieve? Because technology alone is no longer enough. Gartner Symposium/ITxpo 2007, taking place in San Francisco from April 22nd to April 26th, is about developing business advantage within the context of your working reality. Listen to the fourth installment of this four-part podcast and learn more. http://www.gartner.com/it/products/podcasting/asset_166598_2575.jsp Wed, 25 Apr 2007 12:00:00 EST symposium, ITxpo 2007, IT expo, emerging trends http://www.gartner.com/it/products/podcasting/asset_166598_2575.jsp Why is real business advantage more difficult to achieve? Because technology alone is no longer enough. Gartner Symposium/ITxpo 2007, taking place in San Francisco from April 22nd to April 26th, is about developing business advantage within the context of your working reality. Listen to the fourth installment of this four-part podcast and learn more. Technology Why is real business advantage more difficult to achieve? Because technology alone is no longer enough. Gartner Symposium/ITxpo 2007, taking place in San Francisco from April 22nd to April 26th, is about developing business advantage within the context of your working reality. Listen to the third installment of this four-part podcast and learn more. http://www.gartner.com/it/products/podcasting/asset_166597_2575.jsp Wed, 23 May 2007 12:00:00 EST symposium, ITxpo 2007, IT expo, emerging trends http://www.gartner.com/it/products/podcasting/asset_166597_2575.jsp Why is real business advantage more difficult to achieve? Because technology alone is no longer enough. Gartner Symposium/ITxpo 2007, taking place in San Francisco from April 22nd to April 26th, is about developing business advantage within the context of your working reality. Listen to the third installment of this four-part podcast and learn more. Technology Many Australian companies need to do business in regional areas but availability and reliability of reasonably-priced wireless broadband services continues to be a critical requirement. Learn why the Australian government may be developing a new national broadband infrastructure to help facilitate business growth. http://www.gartner.com/it/products/podcasting/asset_170712_2575.jsp Thu, 5 Apr 2007 12:00:00 EST broadband services, australia, government, wireless, wifi, wi-fi, digital divide, internet, mobile, telecom http://www.gartner.com/it/products/podcasting/asset_170712_2575.jsp Many Australian companies need to do business in regional areas but availability and reliability of reasonably-priced wireless broadband services continues to be a critical requirement. Learn why the Australian government may be developing a new national broadband infrastructure to help facilitate business growth. Technology Measuring the effectiveness of application development (AD) is not simple. It's also not so complex that it shouldn't be undertaken, nor so burdensome that it should not be used. Learn why AD measures should target effectiveness, efficiency and in-progress areas to be fully successful. http://www.gartner.com/it/products/podcasting/asset_170241_2575.jsp Thu, 29 Mar 2007 12:00:00 EST measuring, measure, application development, effectiveness, application management http://www.gartner.com/it/products/podcasting/asset_170241_2575.jsp Measuring the effectiveness of application development (AD) is not simple. It's also not so complex that it shouldn't be undertaken, nor so burdensome that it should not be used. Learn why AD measures should target effectiveness, efficiency and in-progress areas to be fully successful. Technology The drive toward digital music download services is creating excitement in the mobile industry. Various emerging models will help shape the role mobile ultimately plays in music distribution. Learn why. http://www.gartner.com/it/products/podcasting/asset_169514_2575.jsp Wed, 21 Mar 2007 12:00:00 EST evolution, mobile, mobility, music, MP3, ipod, phone, cellular http://www.gartner.com/it/products/podcasting/asset_169514_2575.jsp The drive toward digital music download services is creating excitement in the mobile industry. Various emerging models will help shape the role mobile ultimately plays in music distribution. Learn why. Technology Why is real business advantage more difficult to achieve? Because technology alone is no longer enough. Gartner Symposium/ITxpo 2007, taking place in San Francisco from April 22nd to April 26th, is about developing business advantage within the context of your working reality. Listen to the second installment of this four-part podcast and learn more. http://www.gartner.com/it/products/podcasting/asset_166596_2575.jsp Mon, 21 May 2007 12:00:00 EST symposium, ITxpo 2007, IT expo, emerging trends http://www.gartner.com/it/products/podcasting/asset_166596_2575.jsp Why is real business advantage more difficult to achieve? Because technology alone is no longer enough. Gartner Symposium/ITxpo 2007, taking place in San Francisco from April 22nd to April 26th, is about developing business advantage within the context of your working reality. Listen to the second installment of this four-part podcast and learn more. Technology Tactical CRM, data warehousing, Web sites and systems improvement projects of the past did not create consumer-centricity. Enterprisewide business, technical and cultural transformation is mission-critical during the next five years. Learn why. http://www.gartner.com/it/products/podcasting/asset_169031_2575.jsp Tue, 13 Mar 2007 12:00:00 EST property, casualty, insurer, insurance, consumer, consumer-centric, policy, automotive, auto http://www.gartner.com/it/products/podcasting/asset_169031_2575.jsp Tactical CRM, data warehousing, Web sites and systems improvement projects of the past did not create consumer-centricity. Enterprisewide business, technical and cultural transformation is mission-critical during the next five years. Learn why. Technology Why is real business advantage more difficult to achieve? Because technology alone is no longer enough. Gartner Symposium/ITxpo 2007, taking place in San Francisco from April 22nd to April 26th, is about developing business advantage within the context of your working reality. Listen to the first installment of this four-part podcast and learn more. http://www.gartner.com/it/products/podcasting/asset_166572_2575.jsp Tue, 6 Mar 2007 12:00:00 EST symposium, ITxpo 2007, IT expo, emerging trends http://www.gartner.com/it/products/podcasting/asset_166572_2575.jsp Why is real business advantage more difficult to achieve? Because technology alone is no longer enough. Gartner Symposium/ITxpo 2007, taking place in San Francisco from April 22nd to April 26th, is about developing business advantage within the context of your working reality. Listen to the first installment of this four-part podcast and learn more. Technology In 2007, the U.S. will move daylight-saving time to March 11th, the second Sunday of the month. While not on the scale of Y2K, this change could generate problems that modestly disrupt business operations, irritate customers and tarnish professional reputations. Learn why. http://www.gartner.com/it/products/podcasting/asset_167848_2575.jsp Tue, 27 Feb 2007 12:00:00 EST impact, daylight savings, time changes, calendar http://www.gartner.com/it/products/podcasting/asset_167848_2575.jsp In 2007, the U.S. will move daylight-saving time to March 11th, the second Sunday of the month. While not on the scale of Y2K, this change could generate problems that modestly disrupt business operations, irritate customers and tarnish professional reputations. Learn why. Technology New technologies flourish in insurance claims processing. Learn why new strategies are needed to support end-to-end claims handling and settlement, as well as investment for improving the claims infrastructure by adopting new technologies and modernizing their systems and processes. http://www.gartner.com/it/products/podcasting/asset_166229_2575.jsp Tue, 27 Feb 2007 12:00:00 EST emerging, insurance, product development process, processes http://www.gartner.com/it/products/podcasting/asset_166229_2575.jsp New technologies flourish in insurance claims processing. Learn why new strategies are needed to support end-to-end claims handling and settlement, as well as investment for improving the claims infrastructure by adopting new technologies and modernizing their systems and processes. Technology Gartner predicts that by 2010, time-based advantages in delivering manufacturing will be among the top three priorities of the manufacturing CIO. Learn how the manufacturing industry impact matrix can help you determine which technologies will have the greatest impact on your organization in the future. http://www.gartner.com/it/products/podcasting/asset_166189_2575.jsp Tue, 20 Feb 2007 12:00:00 EST manufacturing, manufacture, manufacturer, industry impact matrix http://www.gartner.com/it/products/podcasting/asset_166189_2575.jsp Gartner predicts that by 2010, time-based advantages in delivering manufacturing will be among the top three priorities of the manufacturing CIO. Learn how the manufacturing industry impact matrix can help you determine which technologies will have the greatest impact on your organization in the future. Technology Gartner predicts that by 2010, fewer than 10 vendors will garner nearly all spending on information security because of market consolidation. Listen to the third installment of this three-part podcast as Gartner security analysts Rich Mogull and Vic Wheatman report live from the 2007 RSA Conference in San Francisco. http://www.gartner.com/it/products/podcasting/asset_166795_2575.jsp Mon, 12 Feb 2007 12:00:00 EST rsa, security, conference, 2007, live http://www.gartner.com/it/products/podcasting/asset_166795_2575.jsp Gartner predicts that by 2010, fewer than 10 vendors will garner nearly all spending on information security because of market consolidation. Listen to the third installment of this three-part podcast as Gartner security analysts Rich Mogull and Vic Wheatman report live from the 2007 RSA Conference in San Francisco. Technology Gartner predicts that by 2010, fewer than 10 vendors will garner nearly all spending on information security because of market consolidation. Listen to the second installment of this three-part podcast as Gartner security analysts Rich Mogull and Neil MacDonald report live from the 2007 RSA Conference in San Francisco. http://www.gartner.com/it/products/podcasting/asset_166775_2575.jsp Fri, 9 Feb 2007 12:00:00 EST rsa, security, conference, 2007, live http://www.gartner.com/it/products/podcasting/asset_166775_2575.jsp Gartner predicts that by 2010, fewer than 10 vendors will garner nearly all spending on information security because of market consolidation. Listen to the second installment of this three-part podcast as Gartner security analysts Rich Mogull and Neil MacDonald report live from the 2007 RSA Conference in San Francisco. Technology Gartner predicts that by 2010, fewer than 10 vendors will garner nearly all spending on information security because of market consolidation. Listen to the first installment of this three-part podcast as Gartner security analysts Rich Mogull and Ray Wagner report live from the 2007 RSA Conference in San Francisco. http://www.gartner.com/it/products/podcasting/asset_166678_2575.jsp Thu, 8 Feb 2007 12:00:00 EST rsa, security, conference, 2007, live http://www.gartner.com/it/products/podcasting/asset_166678_2575.jsp Gartner predicts that by 2010, fewer than 10 vendors will garner nearly all spending on information security because of market consolidation. Listen to the first installment of this three-part podcast as Gartner security analysts Rich Mogull and Ray Wagner report live from the 2007 RSA Conference in San Francisco. Technology Sooner or later, most organizations will deploy Windows Vista. Learn how Gartner can help you understand what the effects will be, what the benefits are and how much it will cost, so you can decide how fast to move. http://www.gartner.com/it/products/podcasting/asset_166184_2575.jsp Mon, 4 Jun 2007 12:00:00 EST vista, microsoft, imperative, operating system, AM, application management http://www.gartner.com/it/products/podcasting/asset_166184_2575.jsp Sooner or later, most organizations will deploy Windows Vista. Learn how Gartner can help you understand what the effects will be, what the benefits are and how much it will cost, so you can decide how fast to move. Technology The customer relationship management (CRM) landscape is shifting toward fewer, larger enterprise suite vendors balanced by specialized solution providers, and a rapidly expanding contingent of vendors offering on-demand deployment models. Learn what else you can expect to see transpire in the CRM market in 2007. http://www.gartner.com/it/products/podcasting/asset_165288_2575.jsp Mon, 22 Jan 2007 12:00:00 EST crm, customer relationship management, outlook 2007 http://www.gartner.com/it/products/podcasting/asset_165288_2575.jsp The customer relationship management (CRM) landscape is shifting toward fewer, larger enterprise suite vendors balanced by specialized solution providers, and a rapidly expanding contingent of vendors offering on-demand deployment models. Learn what else you can expect to see transpire in the CRM market in 2007. Technology The compliance and risk management environment has become so fraught with complexity that technology is now essential to an effective response. Listen and learn more. http://www.gartner.com/it/products/podcasting/asset_165406_2575.jsp Tue, 16 Jan 2007 12:00:00 EST architect, architecting, enterprise, risk management, compliance http://www.gartner.com/it/products/podcasting/asset_165406_2575.jsp The compliance and risk management environment has become so fraught with complexity that technology is now essential to an effective response. Listen and learn more. Technology Clinical Data Interchange Standards Consortium (CDISC) standards save time and money. But they also impact clinical study effectiveness by enabling the aggregation of information into a repository so that it can be reused for trial simulation, knowledge-based trial design, improved safety surveillance and efficacy analyses. Learn why. http://www.gartner.com/it/products/podcasting/asset_164974_2575.jsp Mon, 15 Jan 2007 12:00:00 EST clinical, data standards, enable, reuse, medical, medicine, healthcare, hmo http://www.gartner.com/it/products/podcasting/asset_164974_2575.jsp Clinical Data Interchange Standards Consortium (CDISC) standards save time and money. But they also impact clinical study effectiveness by enabling the aggregation of information into a repository so that it can be reused for trial simulation, knowledge-based trial design, improved safety surveillance and efficacy analyses. Learn why. Technology Successful enterprise mobility strategies require a balance among people, processes and technology. Many businesses are attempting to manage their mobile computing and communications operations by placing these functions under the control of the IT department. However, learn why supporting a mobile and wireless workforce is becoming an increasingly daunting task. http://www.gartner.com/it/products/podcasting/asset_165028_2575.jsp Tue, 9 Jan 2007 12:00:00 EST mobility, mobile, imperative, wireless, communications, cellular, phone, telecom, telecommunications http://www.gartner.com/it/products/podcasting/asset_165028_2575.jsp Successful enterprise mobility strategies require a balance among people, processes and technology. Many businesses are attempting to manage their mobile computing and communications operations by placing these functions under the control of the IT department. However, learn why supporting a mobile and wireless workforce is becoming an increasingly daunting task. Technology While the application development service market is growing rapidly in both India and China, the evolving IT landscape poses challenges for both countries. Learn why. http://www.gartner.com/it/products/podcasting/asset_163180_2575.jsp Mon, 8 Jan 2007 12:00:00 EST IT, landscape, india, china, part one, part I, part 1, BI, business intelligence http://www.gartner.com/it/products/podcasting/asset_163180_2575.jsp While the application development service market is growing rapidly in both India and China, the evolving IT landscape poses challenges for both countries. Learn why. Technology In an effort to meet physician needs and consumer demands, the healthcare industry is starting to consolidate insurance benefit cards. Learn why this practice can decrease administrative complexity and increase operational efficiency for payers, providers and consumers. http://www.gartner.com/it/products/podcasting/asset_163428_2575.jsp Wed, 3 Jan 2007 12:00:00 EST managing, single, healthcare, card, medical, insurance, insured, manage, hmo, health http://www.gartner.com/it/products/podcasting/asset_163428_2575.jsp In an effort to meet physician needs and consumer demands, the healthcare industry is starting to consolidate insurance benefit cards. Learn why this practice can decrease administrative complexity and increase operational efficiency for payers, providers and consumers. Technology Web sites that are increasing in strategic importance often lack sophisticated analytics, thus limiting the business value of the organization's investment. Learn how your enterprise may benefit by deploying more advanced Web analytics tools. http://www.gartner.com/it/products/podcasting/asset_159250_2575.jsp Wed, 27 Dec 2006 12:00:00 EST web, internet, analytics, web metrics, trends, stats, statistics, report, reporting, website, web site http://www.gartner.com/it/products/podcasting/asset_159250_2575.jsp Web sites that are increasing in strategic importance often lack sophisticated analytics, thus limiting the business value of the organization's investment. Learn how your enterprise may benefit by deploying more advanced Web analytics tools. Technology Blogging as a phenomenon has entered the public consciousness in a big way. However, there are limits to the growth of Web communities as the initial excitement about them has begun to be replaced with a more rational view of how user-generated content will evolve. Learn why Gartner predicts that blogging and community contributors will peak in the first half of 2007. http://www.gartner.com/it/products/podcasting/asset_164411_2575.jsp Thu, 21 Dec 2006 12:00:00 EST gartner predicts, prediction, community, contributions, peak, blog, blogger, blogging, internet, web http://www.gartner.com/it/products/podcasting/asset_164411_2575.jsp Blogging as a phenomenon has entered the public consciousness in a big way. However, there are limits to the growth of Web communities as the initial excitement about them has begun to be replaced with a more rational view of how user-generated content will evolve. Learn why Gartner predicts that blogging and community contributors will peak in the first half of 2007. Technology Gartner predicts that between 2006 and 2010, a variety of factors will combine to drive a 50% fall in the total cost of ownership (TCO) of new PCs deployed by businesses and other organizations. Learn why. http://www.gartner.com/it/products/podcasting/asset_164360_2575.jsp Thu, 21 Dec 2006 12:00:00 EST gartner predicts, prediction, tco, pc, total cost of ownership, personal computer, decrease, 2007 http://www.gartner.com/it/products/podcasting/asset_164360_2575.jsp Gartner predicts that between 2006 and 2010, a variety of factors will combine to drive a 50% fall in the total cost of ownership (TCO) of new PCs deployed by businesses and other organizations. Learn why. Technology Gartner predicts that by 2009, corporate social responsibility (CSR) will be a higher board- and executive-level priority than regulatory compliance. This clearly predicts a stronger emphasis on companies doing the "right thing" rather than simply following rules. Learn why. http://www.gartner.com/it/products/podcasting/asset_164306_2575.jsp Wed, 20 Dec 2006 12:00:00 EST gartner predicts, prediction, social responsibility, corporate, csr, compliance http://www.gartner.com/it/products/podcasting/asset_164306_2575.jsp Gartner predicts that by 2009, corporate social responsibility (CSR) will be a higher board- and executive-level priority than regulatory compliance. This clearly predicts a stronger emphasis on companies doing the "right thing" rather than simply following rules. Learn why. Technology Gartner predicts that by 2010, 60% of the worldwide cellular population will be trackable via an emerging "follow-me Internet." Learn how applications will ultimately deliver context-specific information to mobile workers and/or customers. http://www.gartner.com/it/products/podcasting/asset_164282_2575.jsp Wed, 20 Dec 2006 12:00:00 EST gartner predicts, predictions, follow-me, follow me, internet, 2007 http://www.gartner.com/it/products/podcasting/asset_164282_2575.jsp Gartner predicts that by 2010, 60% of the worldwide cellular population will be trackable via an emerging "follow-me Internet." Learn how applications will ultimately deliver context-specific information to mobile workers and/or customers. Technology Faced with demand uncertainty and model proliferation, automotive companies need to reevaluate their business and determine whether or not vehicle manufacturing is among their core competencies. Learn how this could lead to a new era of fabless automakers. http://www.gartner.com/it/products/podcasting/asset_163184_2575.jsp Mon, 18 Dec 2006 12:00:00 EST fabless, auto, automaker, automotive, automobile, car, manufacturing http://www.gartner.com/it/products/podcasting/asset_163184_2575.jsp Faced with demand uncertainty and model proliferation, automotive companies need to reevaluate their business and determine whether or not vehicle manufacturing is among their core competencies. Learn how this could lead to a new era of fabless automakers. Technology Fraud costs the health insurance industry from $35 billion to $180 billion per year. With more medical transactions and claims submissions moving online, more perpetrators and new schemes to commit fraud will arise. Learn what your organization can do to prevent medical fraud in the coming years. http://www.gartner.com/it/products/podcasting/asset_163121_2575.jsp Mon, 11 Dec 2006 12:00:00 EST medical, medicine, healthcare, identity theft http://www.gartner.com/it/products/podcasting/asset_163121_2575.jsp Fraud costs the health insurance industry from $35 billion to $180 billion per year. With more medical transactions and claims submissions moving online, more perpetrators and new schemes to commit fraud will arise. Learn what your organization can do to prevent medical fraud in the coming years. Technology With 2006 drawing to a close, IT managers are naturally turning their attention to 2007. Listen as Gartner analysts Dale Kutnick and Daryl Plummer discuss some of Gartner's top predictions for the coming year. http://www.gartner.com/it/products/podcasting/asset_163312_2575.jsp Thu, 7 Dec 2006 12:00:00 EST gartner predicts, top predicts, predictions, 2007 http://www.gartner.com/it/products/podcasting/asset_163312_2575.jsp With 2006 drawing to a close, IT managers are naturally turning their attention to 2007. Listen as Gartner analysts Dale Kutnick and Daryl Plummer discuss some of Gartner's top predictions for the coming year. Technology Insurance companies are constantly adopting new technologies to support new business, underwriting, customer service and operational procedures. Learn how the annuity landscape is changing and why insurers will focus more on products and services that can enable top-line growth. http://www.gartner.com/it/products/podcasting/asset_162773_2575.jsp Mon, 4 Dec 2006 12:00:00 EST upheaval, annuity, landscape, annuities, insurance, policy http://www.gartner.com/it/products/podcasting/asset_162773_2575.jsp Insurance companies are constantly adopting new technologies to support new business, underwriting, customer service and operational procedures. Learn how the annuity landscape is changing and why insurers will focus more on products and services that can enable top-line growth. Technology While many organizations integrate customers into their processes, many fail in managing and applying the customer data they collect. Learn why understanding customer needs requires a set of feedback mechanisms to keep customers satisfied and ensure your company's long-term profitability. http://www.gartner.com/it/products/podcasting/asset_155488_2575.jsp Mon, 27 Nov 2006 12:00:00 EST holistic, view, customer, application management, crm, customer relationship management http://www.gartner.com/it/products/podcasting/asset_155488_2575.jsp While many organizations integrate customers into their processes, many fail in managing and applying the customer data they collect. Learn why understanding customer needs requires a set of feedback mechanisms to keep customers satisfied and ensure your company's long-term profitability. Technology The availability of enterprisewide geographic information systems (GIS) can improve decision making, enhance the delivery of services and reduce costs. Learn how your organization may benefit through the deployment of GIS. http://www.gartner.com/it/products/podcasting/asset_161178_2575.jsp Mon, 20 Nov 2006 12:00:00 EST risk management, GIS, geographic information system http://www.gartner.com/it/products/podcasting/asset_161178_2575.jsp The availability of enterprisewide geographic information systems (GIS) can improve decision making, enhance the delivery of services and reduce costs. Learn how your organization may benefit through the deployment of GIS. Technology Options for owning or operating a Web site for your business-to-business or business-to-consumer enterprise can be as unique as your business needs. Learn why you should consider several deployment models to ensure that the solution you select is right for your organization. http://www.gartner.com/it/products/podcasting/asset_153855_2575.jsp Mon, 13 Nov 2006 12:00:00 EST ecommerce, e-commerce, exploring, retail, website, web site, application management http://www.gartner.com/it/products/podcasting/asset_153855_2575.jsp Options for owning or operating a Web site for your business-to-business or business-to-consumer enterprise can be as unique as your business needs. Learn why you should consider several deployment models to ensure that the solution you select is right for your organization. Technology European insurers are building new strategies to manage customer relations, comply with emerging regulations and improve their operations. Learn why investments in new approaches and technologies to support CRM, business process management and legacy enhancements are required. http://www.gartner.com/it/products/podcasting/asset_161179_2575.jsp Mon, 6 Nov 2006 12:00:00 EST new priorities, priority, european, insurer, insurance, europe http://www.gartner.com/it/products/podcasting/asset_161179_2575.jsp European insurers are building new strategies to manage customer relations, comply with emerging regulations and improve their operations. Learn why investments in new approaches and technologies to support CRM, business process management and legacy enhancements are required. Technology Major online players like Google and Amazon have forever changed the e-commerce landscape. In the Web 2.0 world, these companies will continue to grow in both consumer influence and market share, effectively creating a new kind of shopping experience: Goog-azon. Learn how this forward-looking concept may become a retail reality in the future. http://www.gartner.com/it/products/podcasting/asset_160936_2575.jsp Mon, 30 Oct 2006 12:00:00 EST googazon, goo-azon, google, amazon, retail, rule, web 2.0 http://www.gartner.com/it/products/podcasting/asset_160936_2575.jsp Major online players like Google and Amazon have forever changed the e-commerce landscape. In the Web 2.0 world, these companies will continue to grow in both consumer influence and market share, effectively creating a new kind of shopping experience: Goog-azon. Learn how this forward-looking concept may become a retail reality in the future. Technology An increase in unauthorized access to sensitive consumer data, as well as lost consumer data files, is taking a toll on consumer confidence in electronic transactions. Learn why companies are going to lose the ability to leverage low-cost electronic communications channels unless steps are taken quickly to enhance security. http://www.gartner.com/it/products/podcasting/asset_158305_2575.jsp Thu, 26 Oct 2006 12:00:00 EST fight, fraud, build, consumer confidence, web, internet, online, secure, security, vulnerable, vulnerability http://www.gartner.com/it/products/podcasting/asset_158305_2575.jsp An increase in unauthorized access to sensitive consumer data, as well as lost consumer data files, is taking a toll on consumer confidence in electronic transactions. Learn why companies are going to lose the ability to leverage low-cost electronic communications channels unless steps are taken quickly to enhance security. Technology Electronically stored documents are becoming the predominant form of evidence presented in courts of law. Learn why legal professionals must understand the technology and IT professionals must understand the law to effectively prepare for litigation against their companies. http://www.gartner.com/it/products/podcasting/asset_157606_2575.jsp Wed, 25 Oct 2006 12:00:00 EST rules, discovery, e-discovery, ediscovery, security, legal, law, evidence http://www.gartner.com/it/products/podcasting/asset_157606_2575.jsp Electronically stored documents are becoming the predominant form of evidence presented in courts of law. Learn why legal professionals must understand the technology and IT professionals must understand the law to effectively prepare for litigation against their companies. Technology Moving toward a real-time infrastructure (RTI) promises significant cost savings, as well as improvements in agility and quality of service. Learn why a RTI is a critical prerequisite to achieving business goals within the enterprise, and what steps your organization needs to take. http://www.gartner.com/it/products/podcasting/asset_160469_2575.jsp Mon, 23 Oct 2006 12:00:00 EST real-time, real time, moving, move, infrastructure http://www.gartner.com/it/products/podcasting/asset_160469_2575.jsp Moving toward a real-time infrastructure (RTI) promises significant cost savings, as well as improvements in agility and quality of service. Learn why a RTI is a critical prerequisite to achieving business goals within the enterprise, and what steps your organization needs to take. Technology Many insurers are evolving their use of outsourcing for more strategic projects, and a heightened awareness of opportunities and risks. Learn why it is critical that insurers mitigate risks as they look to use outsourcing for more value-added activities. http://www.gartner.com/it/products/podcasting/asset_158758_2575.jsp Mon, 16 Oct 2006 12:00:00 EST insurance industry, insure, insured, outsourcing, sourcing, imperative, claim, policy http://www.gartner.com/it/products/podcasting/asset_158758_2575.jsp Many insurers are evolving their use of outsourcing for more strategic projects, and a heightened awareness of opportunities and risks. Learn why it is critical that insurers mitigate risks as they look to use outsourcing for more value-added activities. Technology As the connection between IT and the business intensifies, the demand for CIOs to innovative new products, services and capabilities within the enterprise has increased dramatically. Learn why. http://www.gartner.com/it/products/podcasting/asset_159842_2575.jsp Tue, 10 Oct 2006 12:00:00 EST future, leadership, IT, business of IT http://www.gartner.com/it/products/podcasting/asset_159842_2575.jsp As the connection between IT and the business intensifies, the demand for CIOs to innovative new products, services and capabilities within the enterprise has increased dramatically. Learn why. Technology Fraud is a moving target, and the control and management of abuse are highly dynamic. Learn how healthcare payer organizations can fight back by using technology and involving consumers in fraud prevention and reporting. http://www.gartner.com/it/products/podcasting/asset_157499_2575.jsp Mon, 9 Oct 2006 12:00:00 EST insurance, healthcare, fraud, abuse, pevention, doctor, patient, medical, insure http://www.gartner.com/it/products/podcasting/asset_157499_2575.jsp Fraud is a moving target, and the control and management of abuse are highly dynamic. Learn how healthcare payer organizations can fight back by using technology and involving consumers in fraud prevention and reporting. Technology Banks are beginning to use Web 2.0 technologies internally to facilitate collaboration across organizational and technology "silos," and externally to deliver consumer information via new channels. Learn why banks should consider Web 2.0 applications an instrumental part of supporting business strategy. http://www.gartner.com/it/products/podcasting/asset_158206_2575.jsp Mon, 2 Oct 2006 12:00:00 EST impact, web 2.0, bank, banking, banker http://www.gartner.com/it/products/podcasting/asset_158206_2575.jsp Banks are beginning to use Web 2.0 technologies internally to facilitate collaboration across organizational and technology "silos," and externally to deliver consumer information via new channels. Learn why banks should consider Web 2.0 applications an instrumental part of supporting business strategy. Technology As the presence and impact of IT have increased dramatically, so have the potential consequences for technology failure. Learn why this will contribute to increasing liability aimed at specific classes of applications and services, especially those targeting consumers. http://www.gartner.com/it/products/podcasting/asset_159156_2575.jsp Tue, 26 Sep 2006 12:00:00 EST software, services, liability, legal, law http://www.gartner.com/it/products/podcasting/asset_159156_2575.jsp As the presence and impact of IT have increased dramatically, so have the potential consequences for technology failure. Learn why this will contribute to increasing liability aimed at specific classes of applications and services, especially those targeting consumers. Technology Electronic prescribing is showing successes in quality of care, cost reductions and operational improvements. Learn why physician adoption and vendor options pose challenges, but strategies must be crafted to manage these issues. http://www.gartner.com/it/products/podcasting/asset_157334_2575.jsp Mon, 18 Sep 2006 12:00:00 EST e-prescribing, electronic prescribing, healthcare, insurance, prescription, medical, medicine http://www.gartner.com/it/products/podcasting/asset_157334_2575.jsp Electronic prescribing is showing successes in quality of care, cost reductions and operational improvements. Learn why physician adoption and vendor options pose challenges, but strategies must be crafted to manage these issues. Technology Enterprises have shifted from buying individual products to buying smart enterprise suites that combine portals, content management and collaboration solutions. Learn why effective business performance depends on the integration of people, processes and technology. http://www.gartner.com/it/products/podcasting/asset_158250_2575.jsp Wed, 13 Sep 2006 12:00:00 EST emerging trends, content management, CM, collaboration, portals, summit, PCC conference http://www.gartner.com/it/products/podcasting/asset_158250_2575.jsp Enterprises have shifted from buying individual products to buying smart enterprise suites that combine portals, content management and collaboration solutions. Learn why effective business performance depends on the integration of people, processes and technology. Technology For many consumer goods firms, this decade is characterized by belt-tightening and greater operational efficiencies. Learn why Gartner predicts shifts in strategy to fund significant investments in innovation solutions, real-time responsiveness, and improved focus on retail customers and end consumers via enhanced collaboration. http://www.gartner.com/it/products/podcasting/asset_156542_2575.jsp Mon, 4 Sep 2006 12:00:00 EST IT, information technology, competitive advantage, consumer goods, manufacturing http://www.gartner.com/it/products/podcasting/asset_156542_2575.jsp For many consumer goods firms, this decade is characterized by belt-tightening and greater operational efficiencies. Learn why Gartner predicts shifts in strategy to fund significant investments in innovation solutions, real-time responsiveness, and improved focus on retail customers and end consumers via enhanced collaboration. Technology New technologies flourish to support property and casualty claims processing. Insurers must use new technical options and improve their business processes to reduce claims leakage, improve customer service, and reduce the time and cost of claims handling. Learn how. http://www.gartner.com/it/products/podcasting/asset_155175_2575.jsp Mon, 14 Aug 2006 12:00:00 EST re-engineering, claim, claims, processing, insurance, insurer http://www.gartner.com/it/products/podcasting/asset_155175_2575.jsp New technologies flourish to support property and casualty claims processing. Insurers must use new technical options and improve their business processes to reduce claims leakage, improve customer service, and reduce the time and cost of claims handling. Learn how. Technology The success of any outsourcing deal depends on using relevant metrics to drive the behavior of the external service provider. Learn how gathering and analyzing outsourcing metrics can help determine accountability as a group of Gartner analysts field a question asked by a client at the 2006 Symposium/ITxpo. http://www.gartner.com/it/products/podcasting/asset_156398_2575.jsp Wed, 9 Aug 2006 12:00:00 EST metrics, accountability, sourcing, outsourcing http://www.gartner.com/it/products/podcasting/asset_156398_2575.jsp The success of any outsourcing deal depends on using relevant metrics to drive the behavior of the external service provider. Learn how gathering and analyzing outsourcing metrics can help determine accountability as a group of Gartner analysts field a question asked by a client at the 2006 Symposium/ITxpo. Technology There has been a significant increase during the last 10-15 years in equipping sales forces with mobile tools. Learn the variables that should be considered in judging whether your sales force needs mobile devices and what kind they might need. http://www.gartner.com/it/products/podcasting/asset_149868_2575.jsp Mon, 31 Jul 2006 12:00:00 EST mobility, mobile tools, mobile workforce, workforce, mobile devices, technology-enabled workforce, sales force http://www.gartner.com/it/products/podcasting/asset_149868_2575.jsp There has been a significant increase during the last 10-15 years in equipping sales forces with mobile tools. Learn the variables that should be considered in judging whether your sales force needs mobile devices and what kind they might need. Technology Enterprises that are overwhelmed by sourcing complexity can find relief by developing processes and techniques that optimize the economics of outsourcing. Listen to the second installment of this two-part podcast and learn why your organization should familiarize itself with the myths commonly associated with outsourcing endeavors. http://www.gartner.com/it/products/podcasting/asset_154618_2575.jsp Mon, 17 Jul 2006 12:00:00 EST eight myths, misperceptions, sourcing, outsourcing, part 2 http://www.gartner.com/it/products/podcasting/asset_154618_2575.jsp Enterprises that are overwhelmed by sourcing complexity can find relief by developing processes and techniques that optimize the economics of outsourcing. Listen to the second installment of this two-part podcast and learn why your organization should familiarize itself with the myths commonly associated with outsourcing endeavors. Technology Vulnerability management activities must expand to include networking devices, commercial enterprise and database applications, as well as internally developed Web applications. Learn how your organization can augment its security by addressing the changing IT environment. http://www.gartner.com/it/products/podcasting/asset_153339_2575.jsp Wed, 5 Jul 2006 12:00:00 EST changing, vulnerability, management, environment, secure, security, threat, vulnerable http://www.gartner.com/it/products/podcasting/asset_153339_2575.jsp Vulnerability management activities must expand to include networking devices, commercial enterprise and database applications, as well as internally developed Web applications. Learn how your organization can augment its security by addressing the changing IT environment. Technology There is currently a great deal of hype surrounding existing and emerging wireless broadband technologies. Learn how to plan strategically for the implementation of mobile technologies within your enterprise. http://www.gartner.com/it/products/podcasting/asset_149191_2575.jsp Mon, 26 Jun 2006 12:00:00 EST wireless technologies, WiMAX, WiBro, WiFi, mobile technologies, wireless broadband services http://www.gartner.com/it/products/podcasting/asset_149191_2575.jsp There is currently a great deal of hype surrounding existing and emerging wireless broadband technologies. Learn how to plan strategically for the implementation of mobile technologies within your enterprise. Technology Manufacturers want to have more influence in what goes on the store shelves but most don't have the analytical tools to do that. Retailers feel manufacturers are not fulfilling their responsibility and may take over the category management role. Learn what each side can do about this potential conflict. http://www.gartner.com/it/products/podcasting/asset_153214_2575.jsp Mon, 19 Jun 2006 12:00:00 EST category management, category captains, supply chain, retail http://www.gartner.com/it/products/podcasting/asset_153214_2575.jsp Manufacturers want to have more influence in what goes on the store shelves but most don't have the analytical tools to do that. Retailers feel manufacturers are not fulfilling their responsibility and may take over the category management role. Learn what each side can do about this potential conflict. Technology Under constant pressure to cut software licensing costs, many IT managers are trying to get a handle on software license inventories, installations, usage, maintenance and their associated costs. Learn how the elimination or replacement of unused software can help your enterprise save money. http://www.gartner.com/it/products/podcasting/asset_152272_2575.jsp Mon, 12 Jun 2006 12:00:00 EST Gartner, research, IT, podcast, Kathy Harris, Dale Kutnick, software, technology, Meta group, software license inventories, installations, usage, maintenance, magic quadrants, marketscopes, hype cycles, vendor ratings http://www.gartner.com/it/products/podcasting/asset_152272_2575.jsp Under constant pressure to cut software licensing costs, many IT managers are trying to get a handle on software license inventories, installations, usage, maintenance and their associated costs. Learn how the elimination or replacement of unused software can help your enterprise save money. Technology As the mobile workforce grows it's important to develop policies for hardware choice, training, use and support. Learn how to determine the hardware usage profiles of your enterprise's mobile workers. http://www.gartner.com/it/products/podcasting/asset_151950_2575.jsp Wed, 7 Jun 2006 12:00:00 EST mobile workforce, mobility, mobile communication, worker, manage, management http://www.gartner.com/it/products/podcasting/asset_151950_2575.jsp As the mobile workforce grows it's important to develop policies for hardware choice, training, use and support. Learn how to determine the hardware usage profiles of your enterprise's mobile workers. Technology Although choosing a software-as-a-service (SaaS) solution involves many criteria that are similar to choosing licensed software, other criteria are substantially different. Learn what kinds of issues you need to look out for prior to making an SaaS solution purchase decision. http://www.gartner.com/it/products/podcasting/asset_152268_2575.jsp Mon, 5 Jun 2006 12:00:00 EST software as a service, saas, evolution, revolution http://www.gartner.com/it/products/podcasting/asset_152268_2575.jsp