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Trends
A closer look at the near-term forces moving the market
Forecast
Taking a long view of market futures
Shares
Who owns the biggest pieces of the market
Hot Topics
Emerging technologies opportunities for users and providers
Competitive Analysis
Leaders, followers and why customers buy
- Dataquest Insight: Indian Players Have Not Yet Penetrated the Chinese Domestic IT Services Market
10 July 2009
- User Survey Analysis: Quantifying the Benefits of OSS; Timely for the Down Economy, 2009
30 June 2009
- SWOT: Microsoft, Product Support Services, Worldwide
6 April 2009
- User Survey Analysis: Customers Using More Software Support Tools but Are Discontented With Vendor Performance, 2009
3 April 2009
- User Survey Analysis: The Organization of Hardware Support, North America, 2008
24 December 2008
- User Survey Analysis: The Cost of Hardware Support, North America, 2008
24 December 2008
- User Survey Analysis: Remote Worker Communications Applications and Services, Worldwide, 2008
24 November 2008
- User Survey Analysis: Infrastructure Support Services, North America, 2008
17 October 2008
- User Survey Analysis: Storage Service Opportunities, North America, 2008
16 October 2008
Company Profiles&Portfolio Reviews
- Dataquest Insight: Software Support Portfolio Series, SAP, 2009-2010 Update
28 October 2009
- Dataquest Insight: Software Support Portfolio Series, Sybase, 2009-2010 Update
23 October 2009
- Dataquest Insight: Software Support Portfolio Series, IBM, 2009-2010 Update
1 September 2009
- Dataquest Insight: Software Support Portfolios, Cisco, North America, 2008
28 August 2008
- Dataquest Insight: Software Support Portfolios, Adobe, North America, 2008
27 June 2008
- Dataquest Insight: Software Support Portfolios, Microsoft, North America, 2008
12 May 2008
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