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		<title><![CDATA[ Gartner: Outsourcing ]]></title> 
		<link><![CDATA[ http://www.gartner.com/it/products/research/asset_129169_2395.jsp ]]></link> 
		<description><![CDATA[ Insight for IT services companies and prospective outsourcers assesses growth strategies in the IT, applications and business process outsourcing segments. Includes outsourcing market forecasts, competitive analysis, user demand research and analysis of contracts and trends. ]]></description> 
		<language>en-us</language> 
		<category><![CDATA[ Focus Area RSS Feed ]]></category> 
	
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					<category><![CDATA[Relevant Dataquest Products]]></category> 
	 							<title><![CDATA[ Dataquest Research Catalog: Business Process Outsourcing Worldwide]]></title>
		<description><![CDATA[ This Dataquest Research Catalog contains information on Gartner research for clients of the Business Process Outsourcing Worldwide product. Recently published research documents are listed as well as plans for upcoming research deliverables. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=132178&ref=g_rss]]></link>
  					<pubDate>Tue, 03 May 2011</pubDate>
					<guid>486028</guid>
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					<category><![CDATA[Relevant Dataquest Products]]></category> 
	 							<title><![CDATA[ Dataquest Research Catalog: IT Outsourcing Worldwide]]></title>
		<description><![CDATA[ This Dataquest Research Catalog contains information on Gartner research for clients of the IT Outsourcing Worldwide product. Recently published research documents are listed as well as plans for upcoming research deliverables. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=104070&ref=g_rss]]></link>
  					<pubDate>Tue, 03 May 2011</pubDate>
					<guid>352118</guid>
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					<category><![CDATA[Relevant Dataquest Products]]></category> 
	 							<title><![CDATA[ Dataquest Research Catalog: Services Market Metrics Worldwide]]></title>
		<description><![CDATA[ This Dataquest Research Catalog contains information on Gartner research for clients of the Services Market Metrics Worldwide product. Recently published research documents are listed as well as plans for upcoming research deliverables. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=104334&ref=g_rss]]></link>
  					<pubDate>Tue, 03 May 2011</pubDate>
					<guid>352575</guid>
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  <category><![CDATA[Trends]]></category> 
   			<title><![CDATA[ Gartner Market Databook, 1Q11 Update]]></title>
		<description><![CDATA[ Dollar-valued global IT spending is estimated to increase 5.6% in 2011 and grow 4.5% in 2012. Global IT spending will average 4.8% annual growth from 2010 through 2015. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211946&ref=g_rss]]></link>
  	 <pubDate>Tue, 29 Mar 2011</pubDate>
	 <guid>1610015</guid>
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  <category><![CDATA[Trends]]></category> 
   			<title><![CDATA[ The Gartner Scenario for IT Services Providers: The Future of IT Services]]></title>
		<description><![CDATA[ This report describes the IT services scenario, focused on the future of IT services and the latest trends and directions in infrastructure services, application services and business process services. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210166&ref=g_rss]]></link>
  	 <pubDate>Fri, 04 Feb 2011</pubDate>
	 <guid>1539814</guid>
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  <category><![CDATA[Trends]]></category> 
   			<title><![CDATA[ Market Insight: Outsourcing Contract Signings Remain Anemic in 3Q10]]></title>
		<description><![CDATA[ This 3Q10 review of IT outsourcing and business process outsourcing deal signings relies on Gartner's outsourcing contract database. In 3Q10, there were fewer publicly reported deal signings than in any quarter in the past three years. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=209787&ref=g_rss]]></link>
  	 <pubDate>Wed, 05 Jan 2011</pubDate>
	 <guid>1513018</guid>
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  <category><![CDATA[Trends]]></category> 
   			<title><![CDATA[ Market Trends: Emerging Opportunity in the SMB ERP Services Market, India, 2010]]></title>
		<description><![CDATA[ Service providers should recognize the emerging but shifting opportunity in the ERP services in the small and midsize space in India. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=208611&ref=g_rss]]></link>
  	 <pubDate>Wed, 01 Dec 2010</pubDate>
	 <guid>1482333</guid>
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  <category><![CDATA[Trends]]></category> 
   			<title><![CDATA[ Market Insight: Outsourcing Contract Signings Indicate Ambivalence in Return to Growth Scenario, 2Q10]]></title>
		<description><![CDATA[ This 2Q10 review of IT outsourcing and business process outsourcing deal signings relies on Gartner's outsourcing contract database. In 2Q10, we saw a marked improvement in terms of quarter-over-quarter signings, but total contract value of reported deals was still down compared with one year ago. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=207334&ref=g_rss]]></link>
  	 <pubDate>Tue, 12 Oct 2010</pubDate>
	 <guid>1450913</guid>
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  <category><![CDATA[Trends]]></category> 
   			<title><![CDATA[ Competitive Landscape: IT Infrastructure Outsourcing in Asia/Pacific at a Difficult Stage]]></title>
		<description><![CDATA[ IT infrastructure outsourcing in Asia/Pacific is entering a transition stage, in which the competitive dynamics are changing in unprecedented ways. We analyze the competitive landscape, including the competitive strategies of leading providers in the region and the forces shaping the future. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=201331&ref=g_rss]]></link>
  	 <pubDate>Mon, 21 Jun 2010</pubDate>
	 <guid>1389044</guid>
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  <category><![CDATA[Trends]]></category> 
   			<title><![CDATA[ Market Insight: Outsourcing Contract Signings; 1Q10 Review Shows Slow Uptake at the Beginning of the Year]]></title>
		<description><![CDATA[ This 1Q10 review of IT outsourcing and business process outsourcing deal signings relies on Gartner's outsourcing contract database. Compared with 1Q09, we see a slower start to the year in terms of reported contract signings. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=201040&ref=g_rss]]></link>
  	 <pubDate>Tue, 01 Jun 2010</pubDate>
	 <guid>1378115</guid>
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  <category><![CDATA[Trends]]></category> 
   			<title><![CDATA[ Market Insight: Seven Ways Vendors Could Inadvertently (or Intentionally) Destroy the BPU Market]]></title>
		<description><![CDATA[ Business process utility services are rapidly emerging in the business process outsourcing market and are accelerating due to the proliferation of cloud-based services We delineate seven ways BPO providers can tactically or strategically kill the model before it reaches maturity. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=200896&ref=g_rss]]></link>
  	 <pubDate>Fri, 28 May 2010</pubDate>
	 <guid>1377615</guid>
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  <category><![CDATA[Trends]]></category> 
   			<title><![CDATA[ Market Insight: Deal Qualification Is the Name of the Game for Data Center Outsourcing in Europe]]></title>
		<description><![CDATA[ Gartner evaluates the aggregated data provided in 1Q10 by leading Tier 1 and Tier 2 data center service providers around areas such as bid qualification and length/size of data center contracts. We describe these areas and advise providers on the relevant key indicators they should be aware of. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=176036&ref=g_rss]]></link>
  	 <pubDate>Tue, 11 May 2010</pubDate>
	 <guid>1368398</guid>
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast Analysis: IT Outsourcing, Worldwide, 2009-2014, 1Q11 Update]]></title>
		<description><![CDATA[ Gartner's 1Q11 forecast shows that global spending for IT outsourcing services will be $298.8 billion in 2011, a growth of 4.6% over 2010, and 3.4% in constant currency. Entering 2011, a more-optimistic economic scenario bodes well for the positive, albeit modest, uptake in our ITO forecast. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211677&ref=g_rss]]></link>
  	 <pubDate>Thu, 31 Mar 2011</pubDate>
	 <guid>1614114</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast: IT Services for Outsourcing and Discrete Projects, 2007-2014, 1Q11 Update]]></title>
		<description><![CDATA[ This file provides end-user spending for five forecast years and three years of history for all IT services segments by three methods of purchase: IT outsourcing, business process outsourcing and discrete projects. Data is segmented by service line, by region and country, and by platform. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211535&ref=g_rss]]></link>
  	 <pubDate>Wed, 16 Mar 2011</pubDate>
	 <guid>1592416</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast: IT Outsourcing, 2007-2014, 1Q11 Update]]></title>
		<description><![CDATA[ This file provides end-user spending for five forecast years and three years of history for IT outsourcing for all IT services segments. Data is segmented by service line, by region and country, and by platform. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211538&ref=g_rss]]></link>
  	 <pubDate>Wed, 16 Mar 2011</pubDate>
	 <guid>1592414</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast: Business Process Outsourcing Services, 2007-2014, 1Q11 Update]]></title>
		<description><![CDATA[ This file provides end-user spending for five forecast years and three years of history for business process outsourcing for all IT services segments. Data is segmented by service line, by region and country, and by platform. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211536&ref=g_rss]]></link>
  	 <pubDate>Wed, 16 Mar 2011</pubDate>
	 <guid>1592115</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast: IT Services, 2007-2014, 1Q11 Update]]></title>
		<description><![CDATA[ This file provides the entire dataset for end-user spending for all segments in the IT services market for 41 countries by region, by computing and communications platforms, for five forecast years and three years of history. Also included is a high-level forecast for 92 countries. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211533&ref=g_rss]]></link>
  	 <pubDate>Mon, 14 Mar 2011</pubDate>
	 <guid>1587524</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast: IT Management Services, 2007-2014, 1Q11 Update]]></title>
		<description><![CDATA[ This file provides end-user spending for IT management services, for 41 countries by region, by computing and communications platforms, for five forecast years and three years of history. Data in this file is a subset of data available in "Forecast: IT Services." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211534&ref=g_rss]]></link>
  	 <pubDate>Mon, 14 Mar 2011</pubDate>
	 <guid>1587529</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast: Process Management Services, 2007-2014, 1Q11 Update]]></title>
		<description><![CDATA[ This file provides end-user spending for process management services, for 41 countries by region, for five forecast years and three years of history. Data in this file is a subset of data available in "Forecast: IT Services." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211529&ref=g_rss]]></link>
  	 <pubDate>Mon, 14 Mar 2011</pubDate>
	 <guid>1587530</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast Overview: IT Services, 2007-2014, 4Q10 Update]]></title>
		<description><![CDATA[ In the 4Q10 forecast update, the IT services market is expected to grow 4.6% in 2011 in U.S. dollars, which is 3.8% growth in constant currency. Growth will rise incrementally in later years, reaching 4.9% in 2014. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210712&ref=g_rss]]></link>
  	 <pubDate>Thu, 10 Feb 2011</pubDate>
	 <guid>1545818</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast Analysis: IT Outsourcing, Worldwide, 2009-2014, 3Q10 Update]]></title>
		<description><![CDATA[ Gartner's updated 3Q10 forecast shows that global spending for IT outsourcing services will rebound in 2010 to 0.9% annual growth. Near-term growth will be driven by companies' need to optimize cost and focus on core business while externalizing the management of commodity infrastructure services. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=206842&ref=g_rss]]></link>
  	 <pubDate>Mon, 04 Oct 2010</pubDate>
	 <guid>1444918</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Forecast: Strategic Document Outsourcing, North America, 2009-2014]]></title>
		<description><![CDATA[ By delivering immediate savings, strategic document outsourcing providers enjoy a growing market. Revenue in North America will grow to $20.1 billion by 2014, validating the market for providers and prospects. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=206449&ref=g_rss]]></link>
  	 <pubDate>Thu, 30 Sep 2010</pubDate>
	 <guid>1442625</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Business Process Outsourcing Worldwide: Forecast Database]]></title>
		<description><![CDATA[ This has been replaced by Forecast: Business Process Outsourcing Services, 2007-2014, 4Q10 Update. This file contains a subset of data available in "Outsourcing Worldwide: Forecast Database." "Business Process Outsourcing Worldwide: Forecast Database" provides five-year forecast with history from 2000, for business process outsourcing (BPO), by service line, by region and country. BPO segments include demand management, enterprise services, operations and supply management. Demand management includes customer selection, customer acquisition, customer retention and customer extension. Enterprise services include human resources, finance and accounting, and payment processing. Operations services segments include manufacturing, retail, wholesale and transportation; communications and utilities; government and education; financial; healthcare; and services. Supply management segments include buying, moving, and storing goods and services. Excluded segments are IT outsourcing and discrete project spending. Publication frequency is four times per year. For more information, see "Dataquest Guide: IT Services Market Research Methodology and Definitions." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=132027&ref=g_rss]]></link>
  	 <pubDate>Mon, 13 Sep 2010</pubDate>
	 <guid>486176</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ IT Management Services Worldwide: Forecast Database]]></title>
		<description><![CDATA[ This has been replaced with "Forecast: IT Management, 2007-2014, 4Q10 Update". This file contains a subset of data available in "IT Services Market Metrics Worldwide: Forecast Database." IT Management Services Worldwide Forecast Database provides history and five-year forecast for IT management services by region and country, and by platform. IT management segments include: operations services, applications management and help desk management. IT management is segmented by computing and communications platforms and by region. Excluded segments are consulting, development and integration, process management and product support. Publication frequency is four times per year. The 2Q publication onward reflect actual IT spending for the previous year. For more information, see "Dataquest Guide: IT Services Market Research Methodology and Definitions." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=112104&ref=g_rss]]></link>
  	 <pubDate>Thu, 09 Sep 2010</pubDate>
	 <guid>383683</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ IT Outsourcing Worldwide: Forecast Database]]></title>
		<description><![CDATA[ This has been replaced by Forecast: IT Outsourcing, 2007-2014, 4Q10 Update. This file contains a subset of data available in "Outsourcing Worldwide: Forecast Database." "IT Outsourcing Worldwide: Forecast Database" provides five-year forecast with history from 2000, for IT outsourcing, by service line, by platform, and by region and country. IT outsourcing segments include data center outsourcing, desktop outsourcing, enterprise application outsourcing and network outsourcing. Excluded segments are BPO and discrete project spending. Publication frequency is four times per year. The 2Q publication onward reflects actual IT spending for the previous year. For more information, see "Dataquest Guide: IT Services Market Research Methodology and Definitions." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=116002&ref=g_rss]]></link>
  	 <pubDate>Mon, 13 Sep 2010</pubDate>
	 <guid>400690</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ IT Services Market Metrics Worldwide: Forecast Database]]></title>
		<description><![CDATA[ This has been replaced with "Forecast: IT Services, 2007-2014, 4Q10 Update". IT Services Market Metrics Worldwide forecast provides the entire data set for IT Services five-year forecast and history from year 2000, for all IT services segments by region, for 41 countries, by computing and communications platforms. Also included is a high-level forecast for 92 countries. Publication frequency is four times per year. The 2Q publication onward reflect actual IT spending for the previous year. For more information, see "Dataquest Guide: IT Services Market Research Methodology and Definitions." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=112109&ref=g_rss]]></link>
  	 <pubDate>Thu, 09 Sep 2010</pubDate>
	 <guid>383798</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Outsourcing Worldwide: Forecast Database]]></title>
		<description><![CDATA[ This has been replaced by Forecast: IT Services for Outsourcing and Discrete Projects, 2007-2014, 4Q10 Update. "Outsourcing Worldwide: Forecast Database" provides the entire IT services market history and five-year forecast for three methods of purchase: IT outsourcing, business process outsourcing (BPO) and discrete projects. Data is segmented by service line, by region and country, and by platform. IT outsourcing segments include data center outsourcing, desktop outsourcing, enterprise application outsourcing and network outsourcing. BPO segments include demand management, enterprise services, operations and supply management. Publication frequency is four times per year. The 2Q publication onward reflects actual IT spending for the previous year. For more information, see "Dataquest Guide: IT Services Market Research Methodology and Definitions." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=132020&ref=g_rss]]></link>
  	 <pubDate>Mon, 13 Sep 2010</pubDate>
	 <guid>486175</guid>  
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  <category><![CDATA[Forecast]]></category> 
   			<title><![CDATA[ Process Management Services Worldwide: Forecast Database]]></title>
		<description><![CDATA[ This has been replaced with "Forecast: Process Management, 2007-2014, 4Q10 Update". This file contains a subset of data available in "IT Services Market Metrics Worldwide: Forecast Database." Process Management Services Worldwide Forecast Database provides history and five-year forecast for process management services by region and country. Excluded segments are consulting, development and integration, IT management and product support. Publication frequency is four times per year. The 2Q publication onward reflect actual IT spending for the previous year. For more information, see "Dataquest Guide: IT Services Market Research Methodology and Definitions." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=132031&ref=g_rss]]></link>
  	 <pubDate>Thu, 09 Sep 2010</pubDate>
	 <guid>486177</guid>  
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   			<title><![CDATA[ Market Share Analysis: Process Management, Worldwide, 2010]]></title>
		<description><![CDATA[ Gartner's annual survey of the global process management outsourcing market reveals that the top 10 market leaders held 33% of the total market in 2010. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211892&ref=g_rss]]></link>
  	  <pubDate>Wed, 13 Apr 2011</pubDate>
	 <guid>1632329</guid>   
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   			<title><![CDATA[ Market Share Analysis: India-Based IT Services Providers, Worldwide, 2010]]></title>
		<description><![CDATA[ Gartner's annual IT services market share research reveals that the top 10 India-based IT services providers grew 19.9% to $28.7 billion in 2010 from $24 billion in 2009. The top 10 India-based providers, according to Gartner estimates of 2010 revenue, represent 3.6% of global IT services market, a 50-basis-point increase from the prior year. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=212426&ref=g_rss]]></link>
  	  <pubDate>Fri, 08 Apr 2011</pubDate>
	 <guid>1626219</guid>   
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  <category><![CDATA[Shares]]></category> 
   			<title><![CDATA[ Market Share Analysis: IT Management Services, Worldwide, 2010]]></title>
		<description><![CDATA[ This report is intended to help service providers conducting a market scan of the top worldwide and regional IT management service providers. Because IT management services are the core offering of IT outsourcing, the top IT management service leaders are a proxy for the "leading outsourcers." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=212411&ref=g_rss]]></link>
  	  <pubDate>Mon, 11 Apr 2011</pubDate>
	 <guid>1628316</guid>   
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  <category><![CDATA[Shares]]></category> 
   			<title><![CDATA[ Market Share: IT Management Services, 2010]]></title>
		<description><![CDATA[ This file contains a subset of data available in "Market Share: IT Services, 2010." It provides revenue by vendor, market share and market size for end-user spending for IT management services for three calendar years by region, country, platform and vertical market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=212309&ref=g_rss]]></link>
  	  <pubDate>Thu, 31 Mar 2011</pubDate>
	 <guid>1614314</guid>   
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  <category><![CDATA[Shares]]></category> 
   			<title><![CDATA[ Market Share: IT Services, 2010]]></title>
		<description><![CDATA[ This file provides the entire dataset for IT services revenue by vendor, market share, and end-user market size, by region and country, for three calendar years. Segments include IT services by service line, by computing and communications platforms and by vertical market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=212307&ref=g_rss]]></link>
  	  <pubDate>Thu, 31 Mar 2011</pubDate>
	 <guid>1614319</guid>   
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   			<title><![CDATA[ Market Share: Process Management Services, 2008-2010]]></title>
		<description><![CDATA[ This file contains a subset of data available in "Market Share: IT Services, 2008-2010." It provides vendor revenue, market share and end-user market size for process management services by region and country and by vertical market for three calendar years. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=212310&ref=g_rss]]></link>
  	  <pubDate>Thu, 31 Mar 2011</pubDate>
	 <guid>1614316</guid>   
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   			<title><![CDATA[ Market Insight: ERP/CRM/SCM Applications Outsourcing, Worldwide and Regions, 2009-2014]]></title>
		<description><![CDATA[ This report contains market size and forecast analysis of the worldwide and major regional markets for IT outsourcing services related to the use of packaged ERP/CRM/SCM management application software. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=200294&ref=g_rss]]></link>
  	  <pubDate>Wed, 07 Jul 2010</pubDate>
	 <guid>1396315</guid>   
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  <category><![CDATA[Shares]]></category> 
   			<title><![CDATA[ IT Management Services Worldwide Market Share: Database]]></title>
		<description><![CDATA[ This file contains a subset of data available in "IT Services Market Metrics Market Share: Database." IT Management Services Worldwide Market Share provides vendor revenue, market share, and end-user market size for IT Management Services by region and country for three calendar years. IT management is segmented by computing and communications platforms and by vertical market. Excluded segments are consulting, development and integration, process management and product support. For more information see "Dataquest Guide: IT Services Market Research Methodology and Definitions." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=111637&ref=g_rss]]></link>
  	  <pubDate>Thu, 22 Jul 2010</pubDate>
	 <guid>379847</guid>   
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   			<title><![CDATA[ IT Services Market Metrics Worldwide Market Share: Database]]></title>
		<description><![CDATA[ This database will no longer be updated and will be replaced in 2011 with a new document, "Market Share: IT Services," which will contain all available IT Services market share data, including all data in this file. IT Services Market Metrics Worldwide Market Share provides the entire data set for IT Services vendor revenue, market share, and end-user market size, by region and country, for three calendar years.  Segments include: IT services by service line, by computing and communications platforms and by vertical market. For more information see "Dataquest Guide: IT Services Market Research Methodology and Definitions." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=111826&ref=g_rss]]></link>
  	  <pubDate>Mon, 26 Jul 2010</pubDate>
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   			<title><![CDATA[ Process Management Services Worldwide Market Share: Database]]></title>
		<description><![CDATA[ This file contains a subset of data available in "IT Services Market Metrics Market Share: Database." Process Management Services Worldwide Market Share provides vendor revenue, market share, and end-user market size for Process Management Services by region and country and by vertical market for three calendar years. Excluded segments are consulting, development and integration, IT management and product support. For more information see "Dataquest Guide: IT Services Market Research Methodology and Definitions." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=132847&ref=g_rss]]></link>
  	  <pubDate>Thu, 22 Jul 2010</pubDate>
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   			<title><![CDATA[ Cities as Innovation Labs for Technology Providers]]></title>
		<description><![CDATA[ The information and communications technology opportunity in urban infrastructure is significant; however, vendors need to understand the constituents and buying centers as well as the architectural technology and solutions approach to be successful. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211847&ref=g_rss]]></link>
  	 <pubDate>Thu, 28 Apr 2011</pubDate>
	 <guid>1659914</guid>
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   			<title><![CDATA[ Q&A: What You Need to Know About the Chinese Government's Cloud Computing Initiatives]]></title>
		<description><![CDATA[ Cloud computing has become a strategic focus of China's government and has been receiving massive investment. It's critical for vendors to understand the characteristics of these projects to grasp this opportunity. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211621&ref=g_rss]]></link>
  	 <pubDate>Thu, 24 Mar 2011</pubDate>
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   			<title><![CDATA[ Survey Analysis: Look Beyond Cost Reduction to Sell IT Outsourcing in Germany]]></title>
		<description><![CDATA[ In this report, we analyze the results of a worldwide sourcing strategy survey as they relate to the German market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210678&ref=g_rss]]></link>
  	 <pubDate>Mon, 14 Feb 2011</pubDate>
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   			<title><![CDATA[ Market Insight: Top Success Factors for Communications Service Providers Offering IT Services for Enterprises Through 2015]]></title>
		<description><![CDATA[ The convergence of IT and networking is increasing with cloud computing. Many communications service providers want to diversify through IT services. The success criteria allow no mistakes. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=209790&ref=g_rss]]></link>
  	 <pubDate>Thu, 27 Jan 2011</pubDate>
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   			<title><![CDATA[ Forecast Alert: IT Spending, Worldwide, 2008-2014, 4Q10 Update]]></title>
		<description><![CDATA[ Gartner's global IT spending growth forecast has been revised up, from 3.2% to 5.4% for 2010 and from 3.5% to 5.1% in 2011. Currency effects and a slightly more optimistic outlook in some key segments have combined to raise the outlook for U.S. dollar-denominated growth. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=209967&ref=g_rss]]></link>
  	 <pubDate>Tue, 04 Jan 2011</pubDate>
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   			<title><![CDATA[ Over 1,000 Large Enterprises Worldwide Weigh In on Their Data Center IT Issues and Priorities]]></title>
		<description><![CDATA[ Gartner completed a multinational primary research study on data center IT issues and priorities in large enterprises in August 2010. This report highlights the high-level findings and summarizes the research published from the study to date.  ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=208771&ref=g_rss]]></link>
  	 <pubDate>Tue, 23 Nov 2010</pubDate>
	 <guid>1476220</guid>
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   			<title><![CDATA[ Market Insight: Is Southeast Asia Ready for Cloud Computing?]]></title>
		<description><![CDATA[ This document examines cloud-computing adoption trends in the emerging Southeast Asia region. It highlights private- and public-sector initiatives and comments on opportunities for service and technology providers, as well as on challenges faced by enterprises evaluating cloud-related services. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=206885&ref=g_rss]]></link>
  	 <pubDate>Tue, 26 Oct 2010</pubDate>
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   			<title><![CDATA[ Survey Analysis: U.S. IT Services Buyers' Focus on 'Run the Business' May Thwart Providers' Efforts to Introduce Higher Value Services]]></title>
		<description><![CDATA[ While the U.S. is among the most-mature IT services markets globally, U.S. buyers are not necessarily predictable. Cost takeout and ensuring IT availability remain the top priorities for their external service provider initiatives. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=200956&ref=g_rss]]></link>
  	 <pubDate>Wed, 09 Jun 2010</pubDate>
	 <guid>1383125</guid>
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  <category><![CDATA[Competitive Information]]></category> 
   			<title><![CDATA[ User Survey Analysis: Infrastructure Utility Services, 1Q11]]></title>
		<description><![CDATA[ Our global survey data allows us to describe users' attitudes, levels of investment, perceptions of opportunities and challenges related to infrastructure utility services. The growth of these industrialized offerings will outpace that of traditional outsourcing propositions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=212645&ref=g_rss]]></link>
  	 <pubDate>Thu, 05 May 2011</pubDate>
	 <guid>1669715</guid> 
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   			<title><![CDATA[ Vendor Survey Analysis: A Closer Look at BPO Providers in the Insurance Sector, 2010]]></title>
		<description><![CDATA[ Business process outsourcing providers targeting the insurance sector globally are achieving more success with insurance-specific offerings than with horizontal ones. Providers can successfully target demand for scalable efficient processes with platform-based plays. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210946&ref=g_rss]]></link>
  	 <pubDate>Mon, 07 Mar 2011</pubDate>
	 <guid>1576617</guid> 
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   			<title><![CDATA[ Market Overview: BPO Service Providers in Country Marketplaces in Asia/Pacific and Japan, 2010-2011]]></title>
		<description><![CDATA[ This document categorizes business process outsourcing service providers by market share to help speed up market scans to identify prospective BPO service providers in Asia/Pacific and Japan. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210463&ref=g_rss]]></link>
  	 <pubDate>Fri, 18 Feb 2011</pubDate>
	 <guid>1553914</guid> 
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   			<title><![CDATA[ Market Overview: IT Services Providers' Presence Across Latin American Markets]]></title>
		<description><![CDATA[ This document categorizes IT services providers by revenue size in seven of the largest IT services markets in Latin America: Brazil, Mexico, Argentina, Chile, Colombia, Venezuela and Peru. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210446&ref=g_rss]]></link>
  	 <pubDate>Tue, 08 Feb 2011</pubDate>
	 <guid>1541831</guid> 
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   			<title><![CDATA[ User Survey Analysis: Address IT Services Sourcing Differences in Brazil and Mexico for Success in Latin America]]></title>
		<description><![CDATA[ Latin America is a key growth market for IT services. This research focuses on organizations in the region's two major IT services buying countries, Brazil and Mexico, to advise IT services providers on how to set strategies and respond to buyer preferences and plans in these two distinct markets. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210311&ref=g_rss]]></link>
  	 <pubDate>Fri, 04 Feb 2011</pubDate>
	 <guid>1539126</guid> 
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   			<title><![CDATA[ User Survey Analysis: Focus on Cloud Solutions to Drive ITO Growth in France]]></title>
		<description><![CDATA[ In this report, Gartner analyzes the results relative to the French market and obtained toward the end of 2010 from a worldwide survey focused on sourcing strategy. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210386&ref=g_rss]]></link>
  	 <pubDate>Wed, 02 Feb 2011</pubDate>
	 <guid>1536519</guid> 
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   			<title><![CDATA[ User Survey Analysis: Attitudes Toward IT Assets and Services Among Japanese Users]]></title>
		<description><![CDATA[ This report analyzes user attitudes toward IT assets and major services in Japan, based on the results of a Gartner survey of user companies. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210102&ref=g_rss]]></link>
  	 <pubDate>Fri, 28 Jan 2011</pubDate>
	 <guid>1532514</guid> 
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   			<title><![CDATA[ HCL Positions Itself as 'CIO's Best Friend' at Its 2010 North American and European Analyst Events]]></title>
		<description><![CDATA[ HCL Technologies, India-headquartered IT services provider, hosted its annual Analyst Days in London and Boston on 30 November and 2 December 2010, respectively. This document updates HCL's strategy and what it means for customers and competitors. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=209906&ref=g_rss]]></link>
  	 <pubDate>Wed, 19 Jan 2011</pubDate>
	 <guid>1524715</guid> 
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   			<title><![CDATA[ SWOT: IBM, Communications Outsourcing and Professional Services, Worldwide]]></title>
		<description><![CDATA[ This document examines the strengths, weaknesses, opportunities and threats that Gartner expects to have the greatest impact on IBM's efforts to support user requirements to fulfill COPS opportunities for large regional and multinational companies. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=209240&ref=g_rss]]></link>
  	 <pubDate>Wed, 22 Dec 2010</pubDate>
	 <guid>1504914</guid> 
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   			<title><![CDATA[ Competitive Landscape: Data Center Outsourcing and Infrastructure Utility Services, Europe]]></title>
		<description><![CDATA[ Changes in the European data center outsourcing market, driven by industrialized approaches like utility services and the cloud, will affect how service providers and recipients interact. We describe how providers are crafting new strategies, delivery models and offerings to remain competitive.  ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=208841&ref=g_rss]]></link>
  	 <pubDate>Thu, 09 Dec 2010</pubDate>
	 <guid>1488719</guid> 
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  <category><![CDATA[Dataquest Methodology Guides]]></category> 
   			<title><![CDATA[ Dataquest Guide: IT Services Market Research Methodology and Definitions]]></title>
		<description><![CDATA[ The research methodologies, segmentation, definitions and research metrics used for regularly published IT services regional and country-level market share and forecast statistics are detailed and updated in this report. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172270&ref=g_rss]]></link>
  	 <pubDate>Mon, 30 Nov 2009</pubDate>
	 <guid>1238926</guid>
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<category>Events</category>
 			<title><![CDATA[ Symposium/ITxpo Worlwide]]></title> 
  	
										<link><![CDATA[http://www.gartner.com/2_events/symposium/worldwide.html]]></link>
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