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		<title><![CDATA[ Gartner: Business Process Management ]]></title> 
		<link><![CDATA[ http://www.gartner.com/it/products/research/asset_129488_2395.jsp ]]></link> 
		<description><![CDATA[ Business process management provides governance of a business's process environment to improve agility and operational performance. Gartner research focuses on a structured BPM approach employing methods, policies, metrics, and software tools to continuously optimize an organization's activities and processes. ]]></description> 
		<language>en-us</language> 
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					<category><![CDATA[News Analysis]]></category> 
	 							<title><![CDATA[ SharePoint 2010 Is Poised for Broader Enterprise Adoption]]></title>
		<description><![CDATA[ Microsoft has released details on SharePoint 2010. As an evolution built on the foundation of the first three versions, Microsoft SharePoint Server 2010 will likely see greater use in broad enterprise deployments. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171921&ref=g_rss]]></link>
  					<pubDate>Mon, 19 Oct 2009</pubDate>
					<guid>1209350</guid>
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					<category><![CDATA[News Analysis]]></category> 
	 							<title><![CDATA[ Adobe's New Collaboration Services Can Enhance Applications]]></title>
		<description><![CDATA[ Adobe's LiveCycle Collaboration Service will allow application developers to make enterprise applications more valuable by embedding real-time collaboration functions that are Flash-based and hosted by Adobe cloud services. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171891&ref=g_rss]]></link>
  					<pubDate>Fri, 09 Oct 2009</pubDate>
					<guid>1201467</guid>
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					<category><![CDATA[News Analysis]]></category> 
	 							<title><![CDATA[ Xerox Will Acquire BPO Service Muscle With ACS Purchase]]></title>
		<description><![CDATA[ Xerox's planned purchase of Affiliated Computer Services should significantly enhance its business process outsourcing capabilities, provided Xerox can leverage its software and hardware advantages. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171654&ref=g_rss]]></link>
  					<pubDate>Thu, 01 Oct 2009</pubDate>
					<guid>1194314</guid>
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  <category><![CDATA[Research Meeting Findings]]></category> 
   			<title><![CDATA[ Findings: Operational Technologies Increasingly Need to Be Integrated With IT]]></title>
		<description><![CDATA[ The traditional divisions between IT and operational technologies are narrowing as operational technologies become more widespread and interconnected. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171797&ref=g_rss]]></link>
  	 <pubDate>Tue, 20 Oct 2009</pubDate>
	 <guid>1210523</guid>
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  <category><![CDATA[Research Meeting Findings]]></category> 
   			<title><![CDATA[ Findings From the Gartner 2009 Business Pulse Survey: Business Unit Executives Lay Out Their Growth Strategies]]></title>
		<description><![CDATA[ The Gartner 2009 Business Pulse Survey reveals strategic objectives and priorities of business unit heads and gives CIOs some clues about how to help businesses prepare for a return to growth. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171591&ref=g_rss]]></link>
  	 <pubDate>Fri, 09 Oct 2009</pubDate>
	 <guid>1204318</guid>
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ Corporate Performance Management Must Move Beyond Finance]]></title>
		<description><![CDATA[ The scope of CPM should encompass the entire enterprise, not just the finance department. Extending CPM implementations beyond the needs of finance will deliver greater benefits. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171616&ref=g_rss]]></link>
  	 <pubDate>Wed, 11 Nov 2009</pubDate>
	 <guid>1225714</guid>  
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   			<title><![CDATA[ Highlights From the Business Process Improvement Track at U.S. Symposium/ITxpo]]></title>
		<description><![CDATA[ This year's Gartner Symposium/ITxpo, held from 18 through 22 October in Orlando, Florida, was organized around the theme of balancing cost, risk and growth. This report offers an overview of what was on attendees' minds and what they learned from Gartner analysts and from one another. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172460&ref=g_rss]]></link>
  	 <pubDate>Tue, 10 Nov 2009</pubDate>
	 <guid>1224515</guid>  
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ IT Strategy Review 'Lite': For Turbulent Times or When Business Strategy Is Unclear]]></title>
		<description><![CDATA[ Coping with recession, turbulence and recovery (or with unclear business strategy) typically demands rapid strategy review. Enterprises need a powerful yet simple way to review and confirm top-level IT strategy that's clear to communicate and adaptable to changing circumstances. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169537&ref=g_rss]]></link>
  	 <pubDate>Mon, 09 Nov 2009</pubDate>
	 <guid>1223828</guid>  
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ Gartner's Evaluation of IBM's BPM Strategy and BPMS Product]]></title>
		<description><![CDATA[ We evaluate IBM's BPM strategy and its BPMS product using three evaluation frameworks: the Gartner Four Corners Framework for BPM, BPMS Usage Scenarios and the Five BPMS Technology Evolutionary Paths. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168555&ref=g_rss]]></link>
  	 <pubDate>Tue, 03 Nov 2009</pubDate>
	 <guid>1219717</guid>  
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ What IT Organizations Are Doing to Reduce Enterprise Greenhouse Gas Emissions, 3Q09]]></title>
		<description><![CDATA[ IT organizations in non-high-GHG-emission industries are focusing on what's familiar, easy and comfortable and the low-hanging fruit. This is a reasonable start, but in 2010, they need to focus on material issues. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171834&ref=g_rss]]></link>
  	 <pubDate>Tue, 27 Oct 2009</pubDate>
	 <guid>1216628</guid>  
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ A First Look at SharePoint 2010]]></title>
		<description><![CDATA[ Microsoft SharePoint Server 2010 brings significant improvements that will drive strong future growth for the popular platform, but constrained IT budgets through 2010 may temper rapid adoption. Users can realize many benefits but must understand that their dependence on Microsoft is likely to grow. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171981&ref=g_rss]]></link>
  	 <pubDate>Mon, 19 Oct 2009</pubDate>
	 <guid>1209338</guid>  
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   			<title><![CDATA[ Microsoft Addresses Biggest Social Software Holes in SharePoint 2010]]></title>
		<description><![CDATA[ Many enterprises have used SharePoint 2007 to implement their early social software projects, despite its lack of functionality and weak implementation in many areas. SharePoint 2010 addresses most of these holes. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171833&ref=g_rss]]></link>
  	 <pubDate>Mon, 19 Oct 2009</pubDate>
	 <guid>1209332</guid>  
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   			<title><![CDATA[ Roles and Responsibilities for Managing Teleworkers]]></title>
		<description><![CDATA[ Successfully managing teleworkers requires clearly defined roles and responsibilities for all the major stakeholders, including senior management, line managers and the teleworkers themselves. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171423&ref=g_rss]]></link>
  	 <pubDate>Mon, 19 Oct 2009</pubDate>
	 <guid>1209348</guid>  
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ First Catch Your Business Assets: Map Their IT Dependencies to Strategize for Business Value]]></title>
		<description><![CDATA[ We identify eight core business asset types and analyze how much they depend on IT to identify IT organization priorities for contributing to strategic business transformation and supporting ongoing activities. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169622&ref=g_rss]]></link>
  	 <pubDate>Tue, 06 Oct 2009</pubDate>
	 <guid>1200613</guid>  
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ SAP Business ByDesign Has Improved, but It's Not Recommended for Most Enterprises Until 2011]]></title>
		<description><![CDATA[ SAP has offered to use SAP Business ByDesign FP 2.0 in a trial scenario, but has given no clear insight into its future availability. The offering is improved from prior releases, but reducing SAP internal total cost of ownership, enabling flexibility and extensibility, and improving the user experience are yet to be accomplished. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169711&ref=g_rss]]></link>
  	 <pubDate>Mon, 05 Oct 2009</pubDate>
	 <guid>1198013</guid>  
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  <category><![CDATA[Spotlights]]></category> 
   			<title><![CDATA[ Research Index: A Guide to Principles of Business Process Management]]></title>
		<description><![CDATA[ This index references foundation research that illuminates Gartner's perspective on business process management (BPM). Use this report as a syllabus to direct you to research that examines some of the principles supporting a BPM approach. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169579&ref=g_rss]]></link>
  	  <pubDate>Tue, 08 Sep 2009</pubDate>
	 <guid>1169212</guid>   
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   			<title><![CDATA[ United Airlines Improves Reconciliation Management by Leveraging Technologies]]></title>
		<description><![CDATA[ This case study discusses how United Airlines achieved value from leveraging technologies to support reconciliations managed by the finance organization. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168742&ref=g_rss]]></link>
  	  <pubDate>Wed, 08 Jul 2009</pubDate>
	 <guid>1062914</guid>   
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ The Gartner BI, PM and IM Services Vendor Guide]]></title>
		<description><![CDATA[ Gartner frequently receives inquiries from clients on available business intelligence, performance management or information management service providers, ranging from regional to offshore to global providers. Use this guide to find external service providers within these competencies. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170597&ref=g_rss]]></link>
  	 <pubDate>Thu, 10 Sep 2009</pubDate>
	 <guid>1175812</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Research Index: A Guide to Principles of Business Process Management]]></title>
		<description><![CDATA[ This index references foundation research that illuminates Gartner's perspective on business process management (BPM). Use this report as a syllabus to direct you to research that examines some of the principles supporting a BPM approach. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169579&ref=g_rss]]></link>
  	 <pubDate>Tue, 08 Sep 2009</pubDate>
	 <guid>1169212</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ The Art and Science of Rules vs. Process Flows]]></title>
		<description><![CDATA[ Finding the right balance of explicit rules in your business processes is a big challenge. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166408&ref=g_rss]]></link>
  	 <pubDate>Thu, 19 Mar 2009</pubDate>
	 <guid>915317</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ It's a Matter of Survival: Use BPM to Drive Out Costs]]></title>
		<description><![CDATA[ For struggling companies, business process management is a lifeline that helps them survive by reducing and avoiding costs in this volatile and turbulent economy. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165528&ref=g_rss]]></link>
  	 <pubDate>Thu, 12 Mar 2009</pubDate>
	 <guid>911912</guid>
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   			<title><![CDATA[ Key Issues for Business Process Management, 2009]]></title>
		<description><![CDATA[ In today's troubled economy, companies must adjust their business processes to reduce costs, conserve cash and out-innovate the competition, while using fewer resources. Our 2009 BPM research agenda explores the management practices and technologies that drive process excellence and agility. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165352&ref=g_rss]]></link>
  	 <pubDate>Wed, 11 Mar 2009</pubDate>
	 <guid>910814</guid>
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   			<title><![CDATA[ Rule Engines and Event Processing]]></title>
		<description><![CDATA[ Complex-event processing software is a type of rule engine, but its technology differs from the rule engines found in a typical business rule management system. Architects should understand the benefits and limitations of both types of rule engines to implement good decision management strategies. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165691&ref=g_rss]]></link>
  	 <pubDate>Mon, 09 Mar 2009</pubDate>
	 <guid>908918</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Selection Criteria Details for Business Process Management Suites, 2009]]></title>
		<description><![CDATA[ Successful BPMS selection requires following a proven set of common practices, such as a weighted criteria spreadsheet, for establishing the importance of each of the 10 areas of BPMS functionality described. This research lists a universe of features to consider when selecting a BPMS. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=163654&ref=g_rss]]></link>
  	 <pubDate>Fri, 02 Jan 2009</pubDate>
	 <guid>849218</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Automated Business Process Discovery Improves BPM Outcomes]]></title>
		<description><![CDATA[ Automated business process discovery can complement traditional business process discovery, help process analysts better understand the dynamics of business processes and improve the quality of process models. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=164422&ref=g_rss]]></link>
  	 <pubDate>Tue, 23 Dec 2008</pubDate>
	 <guid>845612</guid>
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   			<title><![CDATA[ Making BPM Strategic: BPM Program Management]]></title>
		<description><![CDATA[ Business process management projects add value, but in order to promote BPM as a strategic management discipline and deliver significant results, the shift must be made from disparate BPM projects to comprehensive BPM programs.  ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=162952&ref=g_rss]]></link>
  	 <pubDate>Wed, 17 Dec 2008</pubDate>
	 <guid>841918</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Navigating a Fast-Changing and Paradoxical Business Rule Landscape]]></title>
		<description><![CDATA[ The long-suffering business rule market is dissipating into eight distinct use sectors: four are well-established, and four are emerging as major fronts for business rule activity. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=163651&ref=g_rss]]></link>
  	 <pubDate>Wed, 10 Dec 2008</pubDate>
	 <guid>834317</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Five Things IT Investment Planning Experts Should Know About BPM]]></title>
		<description><![CDATA[ The BPM perspective can improve IT investment choices by identifying processes of high relative value, focusing on the right metrics for direct performance improvements, and building accountability for successful execution. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=163759&ref=g_rss]]></link>
  	 <pubDate>Wed, 10 Dec 2008</pubDate>
	 <guid>835014</guid>
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   			<title><![CDATA[ Five Things Every PPM Expert Should Know About BPM]]></title>
		<description><![CDATA[ As program and portfolio management has grown and succeeded, there is an emerging opportunity to work more closely with the business process management discipline to add new energy and better IT investment payoff to the PPM achievements. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=163445&ref=g_rss]]></link>
  	 <pubDate>Wed, 03 Dec 2008</pubDate>
	 <guid>826012</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Predicts 2009: Use BPM to Confront Business Challenges and Complex Business Relationships]]></title>
		<description><![CDATA[ This report looks at the future of business process management as a discipline, and the evolution of BPM technologies in the context of end-user organizations' business process improvement efforts. We present four new predictions and take a look back at two previous predictions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=162252&ref=g_rss]]></link>
  	 <pubDate>Wed, 26 Nov 2008</pubDate>
	 <guid>818513</guid>
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   			<title><![CDATA[ Process Performance Metrics: Guidelines for BPM Success]]></title>
		<description><![CDATA[ Achieve superior enterprise performance by applying a well-designed process performance measurement strategy and by selecting the right metrics. Follow these sound guidelines to bolster your BPM effectiveness and gain credibility in this often overlooked area. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=162308&ref=g_rss]]></link>
  	 <pubDate>Wed, 19 Nov 2008</pubDate>
	 <guid>806513</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Value Chain Analysis: Accelerator for BPM]]></title>
		<description><![CDATA[ The value chain analysis approach can identify the highest payback opportunities for business process management, which, when applied, will accelerate BPM's acceptance and enterprise success. Not enough enterprises do this today. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=162130&ref=g_rss]]></link>
  	 <pubDate>Fri, 14 Nov 2008</pubDate>
	 <guid>801021</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Getting Started With BPM, Part 1: Assessing Readiness]]></title>
		<description><![CDATA[ Launching a program in business process management requires understanding the steps in the BPM journey, evaluating the organization's culture, and ensuring the needed roles are identified and properly filled by the right people with the right skills. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=151761&ref=g_rss]]></link>
  	 <pubDate>Thu, 04 Oct 2007</pubDate>
	 <guid>528510</guid>
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   			<title><![CDATA[ Getting Started With BPM, Part 2: Laying the Groundwork to Launch a BPM Initiative]]></title>
		<description><![CDATA[ For an endeavor as multifaceted as business process management, laying the groundwork is particularly important and consequential. This note guides novices in how to take the first steps and provides the added help of a practical checklist. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=151760&ref=g_rss]]></link>
  	 <pubDate>Thu, 04 Oct 2007</pubDate>
	 <guid>528516</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Getting Started With BPM, Part 3: Understanding Critical Success Factors]]></title>
		<description><![CDATA[ Critical BPM program success factors involve aligning work to the business strategy, selecting the right first project and staffing it with the right resources, establishing just enough governance, and knowing where the organization is starting from by conducting an analysis of the current state. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=151762&ref=g_rss]]></link>
  	 <pubDate>Thu, 04 Oct 2007</pubDate>
	 <guid>528512</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Starting Up the Business Process Competency Center]]></title>
		<description><![CDATA[ The creation of a business process competency center can be a vital step in facilitating an enterprise's business process management efforts. Here, we discuss the value, implementation models and services of a BPCC. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=151257&ref=g_rss]]></link>
  	 <pubDate>Wed, 12 Sep 2007</pubDate>
	 <guid>521521</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Maturity Assessment for Business Process Improvement Leaders: Six Phases for Successful BPM Adoption]]></title>
		<description><![CDATA[ The Gartner business process management maturity and adoption model provides guidance for how your organization can more easily navigate the challenges of becoming process-managed. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=160844&ref=g_rss]]></link>
  	 <pubDate>Wed, 03 Sep 2008</pubDate>
	 <guid>750716</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Flow Management in SOA: One Size Doesn't Fit All]]></title>
		<description><![CDATA[ Flow management technology has been around for years in many forms, but service-oriented architecture is putting it back into the limelight. Users will have to select multiple flow-management-enabling products: different styles of flow management in SOA have radically different technical requirements. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=150251&ref=g_rss]]></link>
  	 <pubDate>Thu, 23 Aug 2007</pubDate>
	 <guid>514314</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Getting the Right External Resources for Classic Business Process Management Means Looking Beyond the Usual Suspects]]></title>
		<description><![CDATA[ A Gartner study of consulting and system integrators that offer BPM services shows that the capabilities of midtier and smaller consulting and system integrators are more frequently engaged to address the unique collaboration and application development requirements of classic BPM usage. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=159550&ref=g_rss]]></link>
  	 <pubDate>Wed, 13 Aug 2008</pubDate>
	 <guid>741418</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Eleven Steps to Take Before Staffing Business Process Management Projects With Internal or External Resources]]></title>
		<description><![CDATA[ Most organizations lack all the skills needed to implement and optimize their business processes. Many will need to turn to external service providers for help. This report outlines the steps organizations should take before staffing BPM projects with internal resources or from ESPs. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=159679&ref=g_rss]]></link>
  	 <pubDate>Wed, 13 Aug 2008</pubDate>
	 <guid>741513</guid>
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   			<title><![CDATA[ Three Types of Model-Driven Composition: What's Lost in Translation?]]></title>
		<description><![CDATA[ New model-driven tools are helping business and IT users understand, change and optimize the performance of their business processes. The best practices for creating and maintaining these applications are shifting from development to composition. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=160054&ref=g_rss]]></link>
  	 <pubDate>Mon, 04 Aug 2008</pubDate>
	 <guid>736520</guid>
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   			<title><![CDATA[ A Business Process Platform Strategy Requires an Integrated Composition Environment]]></title>
		<description><![CDATA[ The business process platform is a model describing how software services can be used to support business processes. The key to the new approach is using service composition as an alternative to application development. This requires an integrated composition environment. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=149771&ref=g_rss]]></link>
  	 <pubDate>Wed, 01 Aug 2007</pubDate>
	 <guid>510937</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Role Definition and Organizational Structure: Business Process Improvement]]></title>
		<description><![CDATA[ This document defines the BPI roles and depicts three possible reporting structures. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=159547&ref=g_rss]]></link>
  	 <pubDate>Mon, 28 Jul 2008</pubDate>
	 <guid>733320</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Business Process Improvement Role Overview]]></title>
		<description><![CDATA[ Organizations are turning to process management disciplines and enabling technologies to achieve operational excellence. BPI roles are evolving from traditional IT liaison and business relationship management roles; they are paced by the organization's maturity with process thinking. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=141614&ref=g_rss]]></link>
  	 <pubDate>Fri, 14 Jul 2006</pubDate>
	 <guid>493962</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Four Paths Characterize BPMS Market Evolution]]></title>
		<description><![CDATA[ The business process management suite market is new, yet it has already surpassed the $1 billion mark and is the highest-growth segment of the application infrastructure and middleware market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=158118&ref=g_rss]]></link>
  	 <pubDate>Fri, 20 Jun 2008</pubDate>
	 <guid>702807</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Which Evolutionary Path Is Your BPMS Vendor Taking?]]></title>
		<description><![CDATA[ End-user clients involved in business process management initiatives must understand the four paths for BPMS evolution. Some BPMS products today may be rapidly evolving in other directions and may not meet users' long-term needs. Here, we examine signs that a vendor is pursuing one or more paths. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=158128&ref=g_rss]]></link>
  	 <pubDate>Fri, 20 Jun 2008</pubDate>
	 <guid>703007</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Laying the Groundwork for Your BPM Initiative]]></title>
		<description><![CDATA[ To effectively implement a business process management initiative, business planners should follow an iterative discovery process and create a BPM strategic plan. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=158302&ref=g_rss]]></link>
  	 <pubDate>Fri, 23 May 2008</pubDate>
	 <guid>678109</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Two Factors That Help Identify the BPMS 'Sweet Spot']]></title>
		<description><![CDATA[ Confusion reigns about what a business process management suite is or isn't and where a BPMS should be used. This report looks at frequency of process change and ownership of process change as indicators of where use of a BPMS is likely to be most appropriate. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=157424&ref=g_rss]]></link>
  	 <pubDate>Tue, 13 May 2008</pubDate>
	 <guid>668710</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Findings: Confusion Remains Regarding BPM Terminology]]></title>
		<description><![CDATA[ The terms "business process management" and "workflow" can be confusing. The first is a management discipline, whereas the second refers to a technology. Workflow is a flow management technology embedded in business process management suites. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=155817&ref=g_rss]]></link>
  	 <pubDate>Mon, 10 Mar 2008</pubDate>
	 <guid>619126</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for the High-Performance Workplace, 2009]]></title>
		<description><![CDATA[ The tight economy is fueling demand for process efficiency and business productivity. Portal, content and collaboration technologies are improving how people work together. Social software is evolving quickly and rapidly, challenging traditional work constructs. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168335&ref=g_rss]]></link>
  	 <pubDate>Fri, 24 Jul 2009</pubDate>
	 <guid>1092912</guid> 
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Social Software, 2009]]></title>
		<description><![CDATA[ The Social Software Hype Cycle highlights the most important technologies that support rich social interactions. User expectations and market hype around social software is high, so use our assessment of their business relevance and maturity to guide investment decisions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168875&ref=g_rss]]></link>
  	 <pubDate>Fri, 24 Jul 2009</pubDate>
	 <guid>1092512</guid> 
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Business Continuity Management, 2009]]></title>
		<description><![CDATA[ For business and technology executives, the increasing costs and risks of business disruptions continue to drive the operations importance of effective business continuity management. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169503&ref=g_rss]]></link>
  	 <pubDate>Thu, 23 Jul 2009</pubDate>
	 <guid>1090713</guid> 
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Cloud Computing, 2009]]></title>
		<description><![CDATA[ Cloud computing is the most hyped subject in IT today. We look at the different aspects of the topic and their status on Gartner's Hype Cycle. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168780&ref=g_rss]]></link>
  	 <pubDate>Thu, 16 Jul 2009</pubDate>
	 <guid>1078112</guid> 
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Understanding Gartner's Hype Cycles, 2009]]></title>
		<description><![CDATA[ Hype Cycles and Priority Matrices offer a snapshot of the relative maturity of technologies, IT methodologies and management disciplines. They highlight overhyped areas against those that are high impact, estimate how long technologies and trends will take to reach maturity, and help organizations decide when to adopt. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169518&ref=g_rss]]></link>
  	 <pubDate>Fri, 10 Jul 2009</pubDate>
	 <guid>1069314</guid> 
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ MarketScope for Business Operations Improvement Consulting Services, Worldwide]]></title>
		<description><![CDATA[ This MarketScope evaluates 12 global service providers, and we found their ability to measure and improve (optimize) business operations varied. Provider evaluation criteria included the consulting services offered, customer experience, geographic strategy, market understanding and track record. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171032&ref=g_rss]]></link>
  	 <pubDate>Wed, 28 Oct 2009</pubDate>
	 <guid>1216652</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Business Process Management Suites]]></title>
		<description><![CDATA[ Gartner has revised its BPMS Magic Quadrant to focus the analysis on product support for the use cases, rather than product features and functions. This change has altered our assessment of the relative strengths of the vendors since our 2007 Magic Quadrant. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=164485&ref=g_rss]]></link>
  	 <pubDate>Wed, 18 Feb 2009</pubDate>
	 <guid>889312</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Vendor Focus for Microsoft: Cloud Computing Is the Next Big Thing]]></title>
		<description><![CDATA[ The IT industry is moving toward cloud-based technology services, and Microsoft is embracing this computing paradigm shift. However, its ambitious cloud strategy will take years to be realized. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166707&ref=g_rss]]></link>
  	 <pubDate>Fri, 24 Jul 2009</pubDate>
	 <guid>1091812</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Cool Vendors in the High-Performance Workplace, 2009]]></title>
		<description><![CDATA[ Cool vendors in the high-performance workplace are moving away from traditional, IT-supported on-premises enterprise software, toward SaaS-based, independently-bought tools that span business and consumer technology. Vendors are focusing on Web-based delivery of content to individuals and teams. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165674&ref=g_rss]]></link>
  	 <pubDate>Fri, 13 Mar 2009</pubDate>
	 <guid>912712</guid>
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    <item>       
  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Cool Vendors in Business Process Management, 2009]]></title>
		<description><![CDATA[ Several innovative vendors are exploring compelling new BPM directions, such as integration "in the cloud" and deeper support for collaborative, knowledge-intensive processes. We highlight six such vendors here. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165554&ref=g_rss]]></link>
  	 <pubDate>Thu, 12 Mar 2009</pubDate>
	 <guid>911812</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Vendor Focus for Hitachi Consulting: BPM Consulting and System Integration Profile]]></title>
		<description><![CDATA[ Many companies lack the expertise to successfully implement business process management disciplines and technologies. This report discusses the BPM consulting and system integration capabilities of Hitachi Consulting in North America. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=160518&ref=g_rss]]></link>
  	 <pubDate>Wed, 27 Aug 2008</pubDate>
	 <guid>748214</guid>
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      <item>
  <category>Spotlights</category>
   			<title><![CDATA[ Corporate Performance Management Must Move Beyond Finance]]></title>
		<description><![CDATA[ The scope of CPM should encompass the entire enterprise, not just the finance department. Extending CPM implementations beyond the needs of finance will deliver greater benefits. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171616&ref=g_rss]]></link>
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<category>Events</category>
 			<title><![CDATA[ Symposium/ITxpo Worlwide]]></title> 
  	
										<link><![CDATA[http://www.gartner.com/2_events/symposium/worldwide.html]]></link>
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<category>Events</category>
 			<title><![CDATA[ Business Process Management Summit]]></title> 
  	
										<link><![CDATA[http://www.gartner.com/it/page.jsp?id=928017]]></link>
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