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		<title><![CDATA[ Gartner: High-Performance Workplace ]]></title> 
		<link><![CDATA[ http://www.gartner.com/it/products/research/asset_129496_2395.jsp ]]></link> 
		<description><![CDATA[ A high-performance workplace combines technologies, processes and management so workers can create more value. This area integrates multiple technology perspectives, including collaboration, information access, content and knowledge management, messaging,  portals, e-learning and productivity tools. ]]></description> 
		<language>en-us</language> 
		<category><![CDATA[ Focus Area RSS Feed ]]></category> 
	
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					<category><![CDATA[News Analysis]]></category> 
	 							<title><![CDATA[ Exchange 2010 Faces a Crowded E-Mail Market]]></title>
		<description><![CDATA[ After three years in development, Microsoft released a new version of its Exchange e-mail platform which seeks to lower costs and improve uptime and compliance. The release coincides with tumultuous times in the e-mail market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172570&ref=g_rss]]></link>
  					<pubDate>Wed, 11 Nov 2009</pubDate>
					<guid>1225915</guid>
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					<category><![CDATA[News Analysis]]></category> 
	 							<title><![CDATA[ Cisco Confronts Microsoft With Cloud E-Mail Service]]></title>
		<description><![CDATA[ The battle for the collaboration market moves to a new stage with the release of Cisco's cloud-based WebEx Mail Service. Cisco enters the field at a time of great flux, characterized by rapid price erosion. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172534&ref=g_rss]]></link>
  					<pubDate>Wed, 11 Nov 2009</pubDate>
					<guid>1225916</guid>
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					<category><![CDATA[News Analysis]]></category> 
	 							<title><![CDATA[ Cisco Collaboration Offerings Show Promise, Challenges Remain]]></title>
		<description><![CDATA[ Cisco has issued a slew of announcements about its collaboration products and road map. The announcements show Cisco is serious about the market, but it must address five major challenges. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172729&ref=g_rss]]></link>
  					<pubDate>Wed, 11 Nov 2009</pubDate>
					<guid>1224644</guid>
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					<category><![CDATA[News Analysis]]></category> 
	 							<title><![CDATA[ SharePoint 2010 Is Poised for Broader Enterprise Adoption]]></title>
		<description><![CDATA[ Microsoft has released details on SharePoint 2010. As an evolution built on the foundation of the first three versions, Microsoft SharePoint Server 2010 will likely see greater use in broad enterprise deployments. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171921&ref=g_rss]]></link>
  					<pubDate>Mon, 19 Oct 2009</pubDate>
					<guid>1209350</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Roundup of E-Mail Research Through 3Q09]]></title>
		<description><![CDATA[ In 2009, Gartner has published extensive research on all aspects of e-mail, including markets and vendors, events, products and technologies, and tools and best practices. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172038&ref=g_rss]]></link>
  	 <pubDate>Wed, 21 Oct 2009</pubDate>
	 <guid>1210536</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Critical Capabilities for Enterprise Content Management Platforms]]></title>
		<description><![CDATA[ The ongoing consolidation of the content management market has led to six key ECM platform vendors emerging. In this research, we evaluate their suites against critical criteria and typical use cases. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170702&ref=g_rss]]></link>
  	 <pubDate>Thu, 08 Oct 2009</pubDate>
	 <guid>1201424</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Gartner's Information Management Grand Challenges: Opportunities for Resolution]]></title>
		<description><![CDATA[ Enterprises continue to face four key unresolved information management challenges. But thanks to IT and new processes, progress has been made. We have identified four major innovation forces that will have a significant impact on transforming how organizations can leverage information as an asset. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171274&ref=g_rss]]></link>
  	 <pubDate>Mon, 05 Oct 2009</pubDate>
	 <guid>1197013</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Innovation Forces That Will Change the Nature of Information Infrastructure]]></title>
		<description><![CDATA[ Amid economic challenges and cost-optimization mandates, IT leaders must focus on innovation to spur recovery and long-term growth. Gartner's information infrastructure research agenda cites four major innovation forces that will impact on organizations' ability to leverage information as an asset. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169780&ref=g_rss]]></link>
  	 <pubDate>Mon, 05 Oct 2009</pubDate>
	 <guid>1198213</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Product Review of Microsoft Bing Maps for the Enterprise]]></title>
		<description><![CDATA[ Microsoft Bing Maps for the Enterprise (formerly Virtual Earth) is an off-the-shelf product offering location-based mapping services. This research examines Bing Maps' functionality and support services for government organizations. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170549&ref=g_rss]]></link>
  	 <pubDate>Tue, 29 Sep 2009</pubDate>
	 <guid>1192514</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Answering Questions on Search Engine Optimization]]></title>
		<description><![CDATA[ As a result of market shifts and technological evolution, SEO is becoming increasingly challenging. This is occurring at the same time as users are growing ever more reliant on search engines. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165128&ref=g_rss]]></link>
  	 <pubDate>Mon, 28 Sep 2009</pubDate>
	 <guid>1191313</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Top 10 Mistakes in Web and User Experience Design Projects]]></title>
		<description><![CDATA[ Web technology is mature, but the process for creating websites and applications is much less so. Until this changes, mistakes will continue to be made. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171161&ref=g_rss]]></link>
  	 <pubDate>Thu, 24 Sep 2009</pubDate>
	 <guid>1184601</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Who's Who in Application Platforms for Cloud Computing: The Cloud Specialists]]></title>
		<description><![CDATA[ Enterprise IT projects and packaged application vendors face a bazaar of platform offerings for the new cloud-style business applications as a service. Making a choice that lasts requires preparation and insight while the new cloud vendors aim to redefine the platform market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170954&ref=g_rss]]></link>
  	 <pubDate>Wed, 16 Sep 2009</pubDate>
	 <guid>1180217</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Exchange 2010: A Release in Transition]]></title>
		<description><![CDATA[ Exchange 2010 highlights a market in transition from a largely premises-based deployment model to cloud-based services. Microsoft's core challenge is to extend its dominance from the premises-based model to the cloud model.  ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170544&ref=g_rss]]></link>
  	 <pubDate>Fri, 28 Aug 2009</pubDate>
	 <guid>1154012</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Context-Aware Computing: The Rich Presence Perspective]]></title>
		<description><![CDATA[ Rich presence offers the ability to extend the useful concept of presence broadly to enterprise applications, devices and processes. However, significant governance, control and vendor competitive positions are likely to slow progress. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170190&ref=g_rss]]></link>
  	 <pubDate>Fri, 21 Aug 2009</pubDate>
	 <guid>1144512</guid>
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  <category><![CDATA[Portals & Infrastructure ]]></category> 
   			<title><![CDATA[ Use Shared Services to Control Enterprise Content Management Costs]]></title>
		<description><![CDATA[ A tight economy has led many enterprises to examine the shared-services approach to enterprise content management. ECM shared services speed implementations, reduce the number of vendors required and lower costs in several areas. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170176&ref=g_rss]]></link>
  	 <pubDate>Thu, 20 Aug 2009</pubDate>
	 <guid>1141212</guid>
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ Critical Capabilities for Basic Content Services]]></title>
		<description><![CDATA[ Basic content services tools have reinvigorated the content management market with lighter-weight functionality and low initial cost. Using the right tool for your use cases will maximize benefits. Gartner examines Microsoft SharePoint, Lotus Quickr, Xerox DocuShare and BlackBoard Xythos. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170701&ref=g_rss]]></link>
  	 <pubDate>Wed, 28 Oct 2009</pubDate>
	 <guid>1217115</guid>  
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ Microsoft Introduces Simple E-Mail Archiving With Exchange Server 2010]]></title>
		<description><![CDATA[ Microsoft enters the e-mail archiving market with Exchange Server 2010. Exchange 2010 offers some innovative archival and retention features, but lags behind third-party solutions in support for tiered storage, e-discovery and compliance policy management. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171340&ref=g_rss]]></link>
  	 <pubDate>Mon, 19 Oct 2009</pubDate>
	 <guid>1209344</guid>  
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ UC Vision Scenarios: Messaging]]></title>
		<description><![CDATA[ This research provides scenarios for how messaging could be leveraged across the enterprise as part of a broader unified communications strategy. These scenarios can form the basis for an enterprise UC vision, and assist in developing a business case. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171080&ref=g_rss]]></link>
  	 <pubDate>Tue, 22 Sep 2009</pubDate>
	 <guid>1185820</guid>  
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ Alfresco Leads the Charge in Emerging Open-Source ECM Market]]></title>
		<description><![CDATA[ Alfresco is leading the drive for open-source enterprise content management to become more broadly accepted. IT architects and planners can use this report to gain insight into whether they should consider Alfresco for content management and why. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169960&ref=g_rss]]></link>
  	 <pubDate>Fri, 18 Sep 2009</pubDate>
	 <guid>1182913</guid>  
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ Using an EIM Discipline to Achieve a Pattern-Based Strategy]]></title>
		<description><![CDATA[ Every enterprise needs a 'Pattern-Based Strategy.' This report describes how enterprise information management enables the four key elements of a Pattern-Based Strategy. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170319&ref=g_rss]]></link>
  	 <pubDate>Wed, 16 Sep 2009</pubDate>
	 <guid>1180648</guid>  
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ Pattern-Based Strategy: The Value of Information]]></title>
		<description><![CDATA[ It will be impossible to carry out a pattern-based strategy without first determining a strategy for information value. Most enterprises suffer from information overload, which obfuscates the detail that will reveal important indicators for patterns. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170373&ref=g_rss]]></link>
  	 <pubDate>Wed, 02 Sep 2009</pubDate>
	 <guid>1161512</guid>  
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ Simple Ways to Identify and Manage Valuable Information]]></title>
		<description><![CDATA[ Enterprise information can be an enterprise asset or a liability. This is how to begin evaluating information for its asset value. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168235&ref=g_rss]]></link>
  	 <pubDate>Fri, 17 Jul 2009</pubDate>
	 <guid>1080421</guid>  
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ DITA Publishing Can Reduce Costs and Accelerate Delivery]]></title>
		<description><![CDATA[ Enterprises may or may not benefit from using Darwin Information Typing Architecture publishing systems. This report identifies the benefits some companies have realized, and highlights investments and benefits that can help build a business case for implementing such systems. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169111&ref=g_rss]]></link>
  	 <pubDate>Fri, 10 Jul 2009</pubDate>
	 <guid>1067512</guid>  
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ Five Steps for E-Discovery to Improve Search and Other Processes]]></title>
		<description><![CDATA[ The initial steps during litigation are critical to establishing an e-discovery process that proceeds as inexpensively and productively as possible. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168682&ref=g_rss]]></link>
  	 <pubDate>Tue, 07 Jul 2009</pubDate>
	 <guid>1060612</guid>  
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  <category><![CDATA[Content Management]]></category> 
   			<title><![CDATA[ Information Access Project Overview]]></title>
		<description><![CDATA[ Effective and "good-enough" information access technology is increasingly available from the largest software vendors. Enterprises are selecting and deploying enterprise search products in a fashion that reflects their maturation, wide availability and current economic conditions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169183&ref=g_rss]]></link>
  	 <pubDate>Thu, 02 Jul 2009</pubDate>
	 <guid>1056612</guid>  
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  <category><![CDATA[Collaboration]]></category> 
   			<title><![CDATA[ Microsoft Addresses Biggest Social Software Holes in SharePoint 2010]]></title>
		<description><![CDATA[ Many enterprises have used SharePoint 2007 to implement their early social software projects, despite its lack of functionality and weak implementation in many areas. SharePoint 2010 addresses most of these holes. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171833&ref=g_rss]]></link>
  	  <pubDate>Mon, 19 Oct 2009</pubDate>
	 <guid>1209332</guid>   
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  <category><![CDATA[Collaboration]]></category> 
   			<title><![CDATA[ A First Look at SharePoint 2010]]></title>
		<description><![CDATA[ Microsoft SharePoint Server 2010 brings significant improvements that will drive strong future growth for the popular platform, but constrained IT budgets through 2010 may temper rapid adoption. Users can realize many benefits but must understand that their dependence on Microsoft is likely to grow. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171981&ref=g_rss]]></link>
  	  <pubDate>Mon, 19 Oct 2009</pubDate>
	 <guid>1209338</guid>   
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  <category><![CDATA[Collaboration]]></category> 
   			<title><![CDATA[ The Collective Imperative: Thriving in Chaotic, Out of Control and 'Normal' Markets]]></title>
		<description><![CDATA[ Collectives (aggregations of people bound by a common action or opinion and outside the control of the enterprise) affect the success of every enterprise. This research explores what we mean by the collective and how business executives should incorporate it in their planning. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170823&ref=g_rss]]></link>
  	  <pubDate>Fri, 09 Oct 2009</pubDate>
	 <guid>1203819</guid>   
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  <category><![CDATA[Collaboration]]></category> 
   			<title><![CDATA[ Q&A: What Is Oracle's Commitment to Applications Unlimited?]]></title>
		<description><![CDATA[ Oracle is delivering on its Applications Unlimited commitment by continuing to enhance the product lines, but there may be added cost for some new functionality and integration capability. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=167705&ref=g_rss]]></link>
  	  <pubDate>Fri, 02 Oct 2009</pubDate>
	 <guid>1189404</guid>   
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  <category><![CDATA[Collaboration]]></category> 
   			<title><![CDATA[ Instant Messaging: From Dedicated Hosting to Software as a Service]]></title>
		<description><![CDATA[ While enterprise instant messaging products are typically deployed on-premises, emerging cloud-based offerings from established vendors, which include IM, will have an impact down market, especially in small and midsize businesses. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170292&ref=g_rss]]></link>
  	  <pubDate>Fri, 25 Sep 2009</pubDate>
	 <guid>1189114</guid>   
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  <category><![CDATA[Collaboration]]></category> 
   			<title><![CDATA[ Help Users Overcome Seven Challenges to Interaction (Update)]]></title>
		<description><![CDATA[ IT professionals who look for the "right" technologies to meet users' communication and collaboration needs often overlook seven basic challenges that make interaction harder. Overcoming them often requires non-technological solutions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170714&ref=g_rss]]></link>
  	  <pubDate>Fri, 25 Sep 2009</pubDate>
	 <guid>1184605</guid>   
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   			<title><![CDATA[ Context-Aware Computing: The Collaboration Perspective]]></title>
		<description><![CDATA[ Collaboration is emerging as an important application area for many organizations that support associates working in many locations. Context will be an important component to reduce the workload for users who must navigate through constantly changing environments. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170355&ref=g_rss]]></link>
  	  <pubDate>Fri, 25 Sep 2009</pubDate>
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   			<title><![CDATA[ Case Study: Technosite Proves the Potential of Teleworking]]></title>
		<description><![CDATA[ Spanish technology consultancy Technosite equipped its employees with real-time remote collaboration solutions. It has already improved staff retention and productivity, while saving money and providing a model for how enterprises can attract talent, regardless of disability. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170820&ref=g_rss]]></link>
  	  <pubDate>Wed, 23 Sep 2009</pubDate>
	 <guid>1186915</guid>   
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  <category><![CDATA[Collaboration]]></category> 
   			<title><![CDATA[ How to Pick the Right Social Software Tools to Tap the Collective]]></title>
		<description><![CDATA[ There are many social software tools available that organizations can use to externalize their processes to include the collective. This decision matrix will help IT professionals advise users on which tools to use for specific tasks. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170816&ref=g_rss]]></link>
  	  <pubDate>Thu, 10 Sep 2009</pubDate>
	 <guid>1175612</guid>   
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  <category><![CDATA[Collaboration]]></category> 
   			<title><![CDATA[ Pioneers and Settlers: Social Software Maturity Changes IT Support Requirements]]></title>
		<description><![CDATA[ As social software implementations become more mature, user requirements in terms of support and guidance are changing. The minimal needs of the early "pioneers" are giving way to the more substantial requirements of the "settlers." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170601&ref=g_rss]]></link>
  	  <pubDate>Fri, 28 Aug 2009</pubDate>
	 <guid>1154214</guid>   
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  <category><![CDATA[Collaboration]]></category> 
   			<title><![CDATA[ Wikis and Documents Represent Different Ways of Working]]></title>
		<description><![CDATA[ Collaboration users and their preferred platforms tend to gravitate either toward a document and file-oriented working style or wiki and Web 2.0 ways of interacting. These preferences have a strong influence on how people work and the products they choose. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170353&ref=g_rss]]></link>
  	  <pubDate>Fri, 28 Aug 2009</pubDate>
	 <guid>1154212</guid>   
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   			<title><![CDATA[ The First 100 Days for Learning and Development Leaders]]></title>
		<description><![CDATA[ A new learning and development leader must quickly design a comprehensive learning strategy tailored for the enterprise. Gartner provides a step-by-step guide to the leader's first critical months on the job. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169836&ref=g_rss]]></link>
  	  <pubDate>Fri, 07 Aug 2009</pubDate>
	 <guid>1118513</guid>   
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  <category><![CDATA[High-Performance Workplace]]></category> 
   			<title><![CDATA[ What CIOs Should Do to Prepare for ERP and Business Application Staff Planning]]></title>
		<description><![CDATA[ This research highlights three strategic decisions CIOs need to make before commencing detailed planning for ERP/business application support: the scope of support services, where the support group will be housed organizationally, and where services will be managed versus delivered. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170857&ref=g_rss]]></link>
  	 <pubDate>Wed, 16 Sep 2009</pubDate>
	 <guid>1181013</guid>
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  <category><![CDATA[High-Performance Workplace]]></category> 
   			<title><![CDATA[ Context-Aware Computing: A Looming Disruption]]></title>
		<description><![CDATA[ We introduce a special report on context-aware computing. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170550&ref=g_rss]]></link>
  	 <pubDate>Mon, 24 Aug 2009</pubDate>
	 <guid>1145812</guid>
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  <category><![CDATA[High-Performance Workplace]]></category> 
   			<title><![CDATA[ Danger Lurks When Enterprise 2.0 and Organizational Cultures Do Not Match]]></title>
		<description><![CDATA[ Implementing an Enterprise 2.0 strategy independent of key attributes of the enterprise's culture is not a brilliant idea. We present a cultural assessment model and Enterprise 2.0 alternatives based on the organization's culture. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170330&ref=g_rss]]></link>
  	 <pubDate>Tue, 18 Aug 2009</pubDate>
	 <guid>1135912</guid>
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  <category><![CDATA[High-Performance Workplace]]></category> 
   			<title><![CDATA[ Collective Competency: A New Business Pattern]]></title>
		<description><![CDATA[ Organizations across a growing number of industries are banding together to create collectively owned intellectual property assets to tackle problems with common suppliers and competitors. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170370&ref=g_rss]]></link>
  	 <pubDate>Tue, 18 Aug 2009</pubDate>
	 <guid>1136012</guid>
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  <category><![CDATA[High-Performance Workplace]]></category> 
   			<title><![CDATA[ Social Software Vendors Jostle for Enterprise Attention]]></title>
		<description><![CDATA[ A series of recent announcements indicates that large software vendors and social software vendors are moving toward one another. Social vendors want to speed up enterprise adoption and large vendors want to offer customers viable options for social functions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169582&ref=g_rss]]></link>
  	 <pubDate>Fri, 14 Aug 2009</pubDate>
	 <guid>1131412</guid>
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  <category><![CDATA[High-Performance Workplace]]></category> 
   			<title><![CDATA[ How Social Software Vendors Are Resisting the Push Toward Market Consolidation]]></title>
		<description><![CDATA[ Low barriers to entry, diverse sources of revenue, room for innovation and non-IT buyers make consolidation in the social software market unlikely anytime soon. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170273&ref=g_rss]]></link>
  	 <pubDate>Fri, 14 Aug 2009</pubDate>
	 <guid>1131213</guid>
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  <category><![CDATA[High-Performance Workplace]]></category> 
   			<title><![CDATA[ Visual Heat Maps Highlight Similarities, Differences, Strengths and Weaknesses in the Social Software Market]]></title>
		<description><![CDATA[ To better understand the social software market, we use cluster analysis to group products according to their similarities and differences. The resulting colorful "heat maps" reveal two distinct product groups as well as the areas where there is still room to build more complete solutions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170102&ref=g_rss]]></link>
  	 <pubDate>Fri, 14 Aug 2009</pubDate>
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  <category><![CDATA[High-Performance Workplace]]></category> 
   			<title><![CDATA[ Avatars in the Enterprise: Six Guidelines to Enable Success]]></title>
		<description><![CDATA[ Avatars are visual representations of people in virtual environments and games. There are numerous usage, behavioral and cultural factors involved with avatars and enterprises will need to pay more attention to this new modality, which will be a critical part of the 3-D Internet. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=167780&ref=g_rss]]></link>
  	 <pubDate>Thu, 06 Aug 2009</pubDate>
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  <category><![CDATA[High-Performance Workplace]]></category> 
   			<title><![CDATA[ UC Vision Scenarios: Rich Presence]]></title>
		<description><![CDATA[ These scenarios provide planners and executives with a vision for how rich presence can be leveraged into a broader enterprise unified communications solution. The scenarios also form the basis for developing an enterprise-specific UC vision and business case. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169885&ref=g_rss]]></link>
  	 <pubDate>Fri, 31 Jul 2009</pubDate>
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   			<title><![CDATA[ Metadata Business Threats and Opportunities]]></title>
		<description><![CDATA[ Metadata describes an organization's information assets. It is pervasive in the enterprise and, therefore, raises opportunities and threats that require metadata management. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169444&ref=g_rss]]></link>
  	 <pubDate>Tue, 28 Jul 2009</pubDate>
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  <category><![CDATA[Key Issues]]></category> 
   			<title><![CDATA[ Key Issues for the High-Performance Workplace, 2009]]></title>
		<description><![CDATA[ The high-performance workplace focuses on how to increase the performance of people, whether they are employees, partners, suppliers, distributors, agents or customers. High-performance workplace strategies go beyond productivity to encompass effectiveness, innovation and business transformation. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166663&ref=g_rss]]></link>
  	 <pubDate>Wed, 01 Apr 2009</pubDate>
	 <guid>926212</guid> 
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  <category><![CDATA[Key Issues]]></category> 
   			<title><![CDATA[ Key Issues for Measuring Workplace Performance, 2009]]></title>
		<description><![CDATA[ We plan to help clients evaluate their workplace performance on an absolute and relative basis, to assess the business implications, advantages and disadvantages of leading and lagging in the market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166661&ref=g_rss]]></link>
  	 <pubDate>Wed, 01 Apr 2009</pubDate>
	 <guid>926112</guid> 
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   			<title><![CDATA[ Key Issues for High-Performance Workplace Scope and Point of View, 2009]]></title>
		<description><![CDATA[ High-performance workplaces exploit a broad range of technologies as well as process and management disciplines to maximize the value people create. This note characterizes the scope of coverage to expect in Gartner's HPW research. It also depicts Gartner's unique point of view on HPW strategies. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166662&ref=g_rss]]></link>
  	 <pubDate>Wed, 01 Apr 2009</pubDate>
	 <guid>926114</guid> 
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  <category><![CDATA[Key Issues]]></category> 
   			<title><![CDATA[ Key Issues for Enterprise Mashups, 2009]]></title>
		<description><![CDATA[ Mashups are a Web phenomenon that quickly garnered attention; however, confusion abounds on exactly what constitutes enterprise mashups, and how they can deliver business value. Gartner's 2009 enterprise mashup research will examine mashup technologies and best practices. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166227&ref=g_rss]]></link>
  	 <pubDate>Wed, 18 Mar 2009</pubDate>
	 <guid>914627</guid> 
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  <category><![CDATA[Key Issues]]></category> 
   			<title><![CDATA[ Key Issues for Web 2.0 and Beyond, 2009]]></title>
		<description><![CDATA[ Although Web 2.0 is not as new as it was, and many enterprises are looking beyond the concept at "cloud computing" and various attempts at "Web 3.0.," there is still a lot of interest in this topic. We outline our research agenda and update it to reflect recent, published research. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165114&ref=g_rss]]></link>
  	 <pubDate>Tue, 03 Feb 2009</pubDate>
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  <category><![CDATA[Key Issues]]></category> 
   			<title><![CDATA[ Key Issues in Enterprise Portals, 2009]]></title>
		<description><![CDATA[ The enterprise portal topic covers a range of portal trends and technologies, but it also relates to broader trends impacting the Web. Because portals remain relevant to many areas of enterprise and consumer IT, a variety of IT roles and business users will find valuable insights in this research. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=164910&ref=g_rss]]></link>
  	 <pubDate>Tue, 27 Jan 2009</pubDate>
	 <guid>866314</guid> 
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   			<title><![CDATA[ Key Issues for Enterprise Instant Messaging and Presence, 2009]]></title>
		<description><![CDATA[ Following success in the consumer market, instant messaging services and technologies that detect users' network presence have also become important tools for businesses. We outline key issues for the corporate sector. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=164478&ref=g_rss]]></link>
  	 <pubDate>Fri, 02 Jan 2009</pubDate>
	 <guid>849213</guid> 
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  <category><![CDATA[Key Issues]]></category> 
   			<title><![CDATA[ Key Issues for Corporate Learning Systems, 2009]]></title>
		<description><![CDATA[ Corporate learning systems are morphing as companies search for technology that will support structured social and informal learning, in addition to traditional formal learning activities. This Key Issues report outlines the corporate learning systems research agenda for 2009. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=164386&ref=g_rss]]></link>
  	 <pubDate>Tue, 06 Jan 2009</pubDate>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Social Software in the Workplace]]></title>
		<description><![CDATA[ A tighter focus on the social software products used primarily by internal employees brings into sharp contrast the strategies and choices pursued by established large vendors and smaller specialist ones. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171792&ref=g_rss]]></link>
  	 <pubDate>Thu, 22 Oct 2009</pubDate>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Enterprise Content Management]]></title>
		<description><![CDATA[ Enterprises consider ECM as both a strategy to deal with all types of content and a set of software products with capabilities for managing the entire content life cycle. They want ECM solutions to help them run, grow and transform their businesses. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170685&ref=g_rss]]></link>
  	 <pubDate>Thu, 15 Oct 2009</pubDate>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Horizontal Portals]]></title>
		<description><![CDATA[ Buying activity in the horizontal portals market is increasingly focused on a core group of large-enterprise software vendors and open-source alternatives. Vendors differentiate themselves based on social computing and mashup functionality, as well as on moving toward WOA-based architectures. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170709&ref=g_rss]]></link>
  	 <pubDate>Thu, 17 Sep 2009</pubDate>
	 <guid>1181615</guid>  
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ MarketScope for Records Management]]></title>
		<description><![CDATA[ Organizations have long known that implementing their records management initiatives is challenging. People and processes are both important elements, but choosing the right records management solution can be the difference between success and failure. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169707&ref=g_rss]]></link>
  	 <pubDate>Thu, 10 Sep 2009</pubDate>
	 <guid>1173812</guid>  
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Corporate Learning Systems]]></title>
		<description><![CDATA[ Demand for corporate learning systems remains steady, but what differentiates vendors has shifted. Social software tools, reporting and analytics, support for metrics relevant to the business, engaging content and integration are key. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170409&ref=g_rss]]></link>
  	 <pubDate>Thu, 10 Sep 2009</pubDate>
	 <guid>1175113</guid>  
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Information Access Technology]]></title>
		<description><![CDATA[ Comparatively inexpensive and major vendor offerings are increasingly the products to which enterprises' interest defaults, but enterprises still have good reason to consider the spectrum of available offerings from many other vendors. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169927&ref=g_rss]]></link>
  	 <pubDate>Wed, 02 Sep 2009</pubDate>
	 <guid>1160012</guid>  
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Web Content Management]]></title>
		<description><![CDATA[ Organizations see Web content management as a pivotal solution component in driving new business value. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168694&ref=g_rss]]></link>
  	 <pubDate>Wed, 05 Aug 2009</pubDate>
	 <guid>1114412</guid>  
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   			<title><![CDATA[ MarketScope for Enterprise Instant Messaging and Presence]]></title>
		<description><![CDATA[ Enterprise instant messaging products are maturing and have become a leverage point for vendors to position themselves in the unified communications and collaboration space. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168492&ref=g_rss]]></link>
  	 <pubDate>Fri, 26 Jun 2009</pubDate>
	 <guid>1042812</guid>  
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for E-Mail Active Archiving]]></title>
		<description><![CDATA[ The e-mail active archiving market has evolved, with vendors offering solutions to meet the broad range of functionality and price requirements. Emerging e-mail archiving vendors will often win on price as their products mature and gain the interest of larger organizations. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=167443&ref=g_rss]]></link>
  	 <pubDate>Tue, 19 May 2009</pubDate>
	 <guid>985114</guid>  
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ MarketScope for E-Mail Systems]]></title>
		<description><![CDATA[ During the past year we saw substantial progress in the long march toward the e-mail software as a service model. But the bulk of the activity still centered on premises-based e-mail. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=167560&ref=g_rss]]></link>
  	 <pubDate>Fri, 15 May 2009</pubDate>
	 <guid>980913</guid>  
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ The New Hype Cycle Y-Axis Measure: Expectations]]></title>
		<description><![CDATA[ For more than a decade, the Hype Cycle y-axis variable has been "visibility," estimated by the judgment of expert analysts. Here, we refine both the variable and the indicators. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169391&ref=g_rss]]></link>
  	 <pubDate>Wed, 29 Jul 2009</pubDate>
	 <guid>1102512</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Enterprise Information Management, 2009]]></title>
		<description><![CDATA[ The Hype Cycle for Enterprise Information Management, 2009, is a new entrant. It covers the broad range of technologies and capabilities used to effectively manage information as an asset and deliver information as a part of a business service inside or outside the enterprise. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=167472&ref=g_rss]]></link>
  	 <pubDate>Mon, 27 Jul 2009</pubDate>
	 <guid>1095312</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for the High-Performance Workplace, 2009]]></title>
		<description><![CDATA[ The tight economy is fueling demand for process efficiency and business productivity. Portal, content and collaboration technologies are improving how people work together. Social software is evolving quickly and rapidly, challenging traditional work constructs. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168335&ref=g_rss]]></link>
  	 <pubDate>Fri, 24 Jul 2009</pubDate>
	 <guid>1092912</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Social Software, 2009]]></title>
		<description><![CDATA[ The Social Software Hype Cycle highlights the most important technologies that support rich social interactions. User expectations and market hype around social software is high, so use our assessment of their business relevance and maturity to guide investment decisions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168875&ref=g_rss]]></link>
  	 <pubDate>Fri, 24 Jul 2009</pubDate>
	 <guid>1092512</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Content Management, 2009]]></title>
		<description><![CDATA[ Economic uncertainty has led to a heightened sense of risk as well as increased opportunity to gain competitive advantage in tough markets. Use this Hype Cycle to understand whether a technology has the required maturity for your content management strategy and how to assess any related risks. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169486&ref=g_rss]]></link>
  	 <pubDate>Fri, 24 Jul 2009</pubDate>
	 <guid>1091512</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Web and User Interaction Technologies, 2009]]></title>
		<description><![CDATA[ The Web is pervasive inside and outside the enterprise. Web 2.0 has hit the mainstream, and the Web continues its rapid evolution. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168736&ref=g_rss]]></link>
  	 <pubDate>Fri, 17 Jul 2009</pubDate>
	 <guid>1080412</guid>
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  <category><![CDATA[Vendor Ratings & Research]]></category> 
   			<title><![CDATA[ Vendor Rating: Microsoft]]></title>
		<description><![CDATA[ Microsoft is the world's largest software provider with offerings and support spanning endpoint, server, and back-end processing, as well as development tools. Gartner's 2009 vendor rating for Microsoft evaluates its overall strategy and all its enterprise offerings. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166708&ref=g_rss]]></link>
  	 <pubDate>Mon, 03 Aug 2009</pubDate>
	 <guid>1110612</guid>
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  <category><![CDATA[Vendor Ratings & Research]]></category> 
   			<title><![CDATA[ The Gartner Enterprise Content Management and Related Technologies Vendor Guide]]></title>
		<description><![CDATA[ ECM represents a vision and framework for implementing a broad range of content management technologies and for extracting higher value from a variety of content formats. This guide lists competitors in ECM and core sub-segments and the related markets of e-discovery and information access/search. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=167124&ref=g_rss]]></link>
  	 <pubDate>Fri, 24 Apr 2009</pubDate>
	 <guid>948312</guid>
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  <category><![CDATA[Vendor Ratings & Research]]></category> 
   			<title><![CDATA[ Vendor Rating: Google]]></title>
		<description><![CDATA[ Google's tremendous success in online advertising, search and mass-market infrastructure designed to provide access to "all the world's information" does not guarantee success in the enterprise market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165639&ref=g_rss]]></link>
  	 <pubDate>Wed, 01 Apr 2009</pubDate>
	 <guid>926616</guid>
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  <category><![CDATA[Vendor Ratings & Research]]></category> 
   			<title><![CDATA[ Cool Vendors in Web Technologies, 2009]]></title>
		<description><![CDATA[ The Web continues to be a breeding ground for new, innovative technologies. We review a collection of cool Web technology vendors. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165634&ref=g_rss]]></link>
  	 <pubDate>Mon, 09 Mar 2009</pubDate>
	 <guid>909113</guid>
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  <category>Spotlights</category>
   			<title><![CDATA[ Critical Capabilities for Basic Content Services]]></title>
		<description><![CDATA[ Basic content services tools have reinvigorated the content management market with lighter-weight functionality and low initial cost. Using the right tool for your use cases will maximize benefits. Gartner examines Microsoft SharePoint, Lotus Quickr, Xerox DocuShare and BlackBoard Xythos. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170701&ref=g_rss]]></link>
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<category>Teleconferences</category>
 			<title><![CDATA[ Innovation and Emerging Technology Benchmark: How Do I Shape Up?</BR></BR>18 August 2009]]></title> 
  	
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<category>Events</category>
 			<title><![CDATA[ Symposium/ITxpo Worlwide]]></title> 
  	
										<link><![CDATA[http://www.gartner.com/2_events/symposium/worldwide.html]]></link>
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