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		<title><![CDATA[ Gartner: Networking and Communications Services ]]></title> 
		<link><![CDATA[ http://www.gartner.com/it/products/research/asset_129503_2395.jsp ]]></link> 
		<description><![CDATA[ Understand how to exploit technology to deliver consistently excellent network service levels while minimizing costs. Learn contract negotiation and cost management for traditional communications services, and how to evaluate emerging alternatives. Gartner research covers the critical sourcing, staffing and management issues. ]]></description> 
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					<category><![CDATA[News Analysis]]></category> 
	 							<title><![CDATA[ Global Crossing/Level 3 Deal Will Heat Up Global Carrier Competition]]></title>
		<description><![CDATA[ The planned Global Crossing acquisition will expand Level 3's international reach, slightly improve its delivery of managed services and address growing concern regarding the two companies' financial viability. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=212718&ref=g_rss]]></link>
  					<pubDate>Mon, 18 Apr 2011</pubDate>
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ Disasters in Japan Raise Significant New Risks to Worldwide Enterprise IT Spending Growth Across the Global 'Goods Value Chain' Through 2011]]></title>
		<description><![CDATA[ Loss of Japan's production and shipping capacity will reduce output in the goods sector of the worldwide economy in 2Q11; depending on the severity and duration of this loss, manufacturing, transportation and retail companies will lower operating expenses, including IT spending, in 2011. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=212302&ref=g_rss]]></link>
  	 <pubDate>Mon, 04 Apr 2011</pubDate>
	 <guid>1618017</guid>
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ Q&A: What You Should Know About Session Border Controllers, but Were Afraid to Ask]]></title>
		<description><![CDATA[ With Session Initiation Protocol trunks becoming foundational to a unified communications environment, enterprise-based session border controllers can complement those from service providers, because they can increase security between networks and devices, and enable more functionality and control. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211719&ref=g_rss]]></link>
  	 <pubDate>Fri, 01 Apr 2011</pubDate>
	 <guid>1615114</guid>
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   			<title><![CDATA[ Key Issues for Enterprise Network Services, 2011]]></title>
		<description><![CDATA[ Enterprise network service concerns span a broad array -- from longstanding legacy services to newer, more-advanced offerings. A key tenet of Gartner ENS research is to provide demand-side and supply-side perspectives. We look at the major themes and trends in ENS this year. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211968&ref=g_rss]]></link>
  	 <pubDate>Thu, 31 Mar 2011</pubDate>
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ Critical Capabilities for Unified Communications as a Service]]></title>
		<description><![CDATA[ This research evaluates leading UCaaS portfolios in the North American market. It focuses on three enterprise use cases: telephony-oriented, collaboration-oriented and users with comprehensive requirements. It also considers three environments: hybrid, SMBs and very large enterprises. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210950&ref=g_rss]]></link>
  	 <pubDate>Wed, 30 Mar 2011</pubDate>
	 <guid>1611821</guid>
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   			<title><![CDATA[ CSP IT Transformation Through 2015]]></title>
		<description><![CDATA[ Communications service providers must decide now how IT-based services will underpin their strategies and respond to new customer needs. Depending on the option selected, very different IT strategies are proposed. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211754&ref=g_rss]]></link>
  	 <pubDate>Tue, 29 Mar 2011</pubDate>
	 <guid>1608614</guid>
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   			<title><![CDATA[ Technology Overview: Mobile M2M Network in Japan]]></title>
		<description><![CDATA[ Moves are starting in Japan to make commercial use of the ubiquitous wireless machine-to-machine network in the country. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211281&ref=g_rss]]></link>
  	 <pubDate>Mon, 28 Mar 2011</pubDate>
	 <guid>1606418</guid>
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ Key Issues for Unified Communications, 2011]]></title>
		<description><![CDATA[ Unified communications as a technology is evolving rapidly. Our 2011 Key Issues will help end users and technology providers focus on critical issues for developing their UC vision, business cases and road maps. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211786&ref=g_rss]]></link>
  	 <pubDate>Mon, 21 Mar 2011</pubDate>
	 <guid>1599053</guid>
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   			<title><![CDATA[ Choosing Trusted Portals for Secure External Collaboration]]></title>
		<description><![CDATA[ A growing variety of trusted products facilitate the sharing of sensitive information with external parties, partners, legal and financial advisors, business partners, and regulatory parties. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211691&ref=g_rss]]></link>
  	 <pubDate>Thu, 17 Mar 2011</pubDate>
	 <guid>1595424</guid>
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   			<title><![CDATA[ Introduction to Board of Directors Communications Systems]]></title>
		<description><![CDATA[ Board communication systems are high-assurance, Web-accessible portals that enable the corporate secretary to share and discuss highly sensitive document-based information with external board members. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211442&ref=g_rss]]></link>
  	 <pubDate>Thu, 17 Mar 2011</pubDate>
	 <guid>1595420</guid>
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  <category><![CDATA[Featured Research]]></category> 
   			<title><![CDATA[ Analyze Video Usage to Support Business Goals and Document Success]]></title>
		<description><![CDATA[ Interviews with leaders of video content management and delivery projects in organizations show that analyzing video is in its earliest stages. Flexibility and creativity is the key to featuring and execution -- not canned "reports." ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210709&ref=g_rss]]></link>
  	 <pubDate>Fri, 18 Mar 2011</pubDate>
	 <guid>1596814</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Key Issues for Communications Enterprise Strategies, 2011]]></title>
		<description><![CDATA[ Communications infrastructure modernization is a top priority, as networking underpins most major IT initiatives. This research describes the key enterprise networking trends and critical areas of focus for network architects, planners and operational managers for 2011. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210855&ref=g_rss]]></link>
  	 <pubDate>Thu, 03 Mar 2011</pubDate>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Key Issues for Communications Service Provider Operational and Business Infrastructure]]></title>
		<description><![CDATA[ CSPs are undergoing a fundamental transformation that requires them to adapt their telecom operations management system software infrastructure. In 2011, Gartner will advise CSPs, technology vendors and investors on best practices, technologies, applications, markets and competitors. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210168&ref=g_rss]]></link>
  	 <pubDate>Fri, 28 Jan 2011</pubDate>
	 <guid>1531115</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Key Issues for Communications Service Provider Infrastructure Solutions, 2011]]></title>
		<description><![CDATA[ Our communications service provider infrastructure solutions agenda offers advice to CSPs, CSP suppliers and investors in CSP infrastructure and associated services. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210115&ref=g_rss]]></link>
  	 <pubDate>Tue, 25 Jan 2011</pubDate>
	 <guid>1528515</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Key Issues for Communications Service Provider Strategy and Business Performance]]></title>
		<description><![CDATA[ Gartner's Key Issues for CSP strategy and business performance deal with the difficult business environment that lies ahead for CSPs as the competitive arena expands and customer expectations evolve. How CSPs strategically plan to address these business challenges will determine their fate. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210049&ref=g_rss]]></link>
  	 <pubDate>Fri, 28 Jan 2011</pubDate>
	 <guid>1531114</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Key Issues for IT Providers Targeting the SMB Market in 2011]]></title>
		<description><![CDATA[ IT providers will face a challenging environment through 2011 as small and midsize businesses carefully scrutinize every IT investment. Here we discuss the Key Issues that IT providers must address to succeed. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=209794&ref=g_rss]]></link>
  	 <pubDate>Thu, 06 Jan 2011</pubDate>
	 <guid>1514315</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Top 10 Tips to Prepare Your Network for Unified Communications and Collaboration]]></title>
		<description><![CDATA[ Unified communications and collaboration deployments place significant new demands on network infrastructure and staff. Network upgrades will be required before deployment, and additional upgrades may be required as UCC systems become business-critical. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=201607&ref=g_rss]]></link>
  	 <pubDate>Tue, 06 Jul 2010</pubDate>
	 <guid>1395114</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Critical Capabilities for Corporate Telephony]]></title>
		<description><![CDATA[ This research will help managers who are responsible for planning and deploying voice communications. It outlines and evaluates 13 enterprise telephony systems by focusing on the functions managers should assess when applying these systems in major use cases. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170389&ref=g_rss]]></link>
  	 <pubDate>Fri, 11 Sep 2009</pubDate>
	 <guid>1177712</guid>
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   			<title><![CDATA[ The Big Picture for Enterprise Telepresence]]></title>
		<description><![CDATA[ Enterprises need to define the role of telepresence in the context of existing investments in group video systems. This research presents four possible approaches to combining telepresence with the current video network. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=161950&ref=g_rss]]></link>
  	 <pubDate>Fri, 24 Oct 2008</pubDate>
	 <guid>785714</guid>
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   			<title><![CDATA[ Key Trends in Enterprise Communications Applications, 2008-2009]]></title>
		<description><![CDATA[ The four trends with the biggest impact on the enterprise communications applications market are unified communications, vendor strategies, software and sourcing. Here, we examine the implications for enterprise network planners. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=158356&ref=g_rss]]></link>
  	 <pubDate>Wed, 18 Jun 2008</pubDate>
	 <guid>698611</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Key Communications Trends Will Impact on Enterprise Strategies]]></title>
		<description><![CDATA[ Gartner has identified 18 networking and communications trends, which will have major implications for user organizations between now and the end of 2009. This collection of reports examines these trends and analyzes the strategic-planning impact for enterprises. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=158737&ref=g_rss]]></link>
  	 <pubDate>Wed, 18 Jun 2008</pubDate>
	 <guid>699409</guid>
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   			<title><![CDATA[ Cost Cutting by Telecom Expense Management Services]]></title>
		<description><![CDATA[ Organizations need to gain a comprehensive, centralized understanding of the usage and costs of their communication devices and services. One way to gain such understanding is for organizations to immediately start investigating the use of telecom expense management services. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=156381&ref=g_rss]]></link>
  	 <pubDate>Wed, 09 Apr 2008</pubDate>
	 <guid>642808</guid>
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   			<title><![CDATA[ Cost Cutting Options for IP Videoconferencing]]></title>
		<description><![CDATA[ Enterprises can realize a faster return on investment and lower total cost of ownership by migrating IP videoconferencing to customer-owned multipoint control units. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=155507&ref=g_rss]]></link>
  	 <pubDate>Thu, 03 Apr 2008</pubDate>
	 <guid>638636</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Top 10 Planning Considerations for VoIP Trunking]]></title>
		<description><![CDATA[ Multiprotocol Label Switching providers offer voice over IP trunking alternatives that enable a managed migration to VoIP services for time division multiplexing and IP endpoints. Maximizing your return from these platforms requires careful attention to 10 key planning considerations. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=153608&ref=g_rss]]></link>
  	 <pubDate>Fri, 11 Jan 2008</pubDate>
	 <guid>582009</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ Structuring Network Contracts for an Uncertain Economy]]></title>
		<description><![CDATA[ Enterprises can dictate flexible terms in network service contracts by limiting spending commitments and managing business downturn risks and technology changes. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=155487&ref=g_rss]]></link>
  	 <pubDate>Tue, 25 Mar 2008</pubDate>
	 <guid>631311</guid>
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   			<title><![CDATA[ Cost Cutting for Midsize Businesses Through Reduced Network Spending]]></title>
		<description><![CDATA[ Midsize businesses are always looking for ways to cut costs. Many are finding cost-saving opportunities in their networks through the adoption of new technologies and by using industry best practices for contract negotiation and management. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=155899&ref=g_rss]]></link>
  	 <pubDate>Fri, 07 Mar 2008</pubDate>
	 <guid>618419</guid>
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  <category><![CDATA[The Basics]]></category> 
   			<title><![CDATA[ How to Navigate the World of Open-Source Communications Software]]></title>
		<description><![CDATA[ Open-source software for communications may enable companies to create custom business applications and reduce costs. Enterprises should ensure that solutions can be supported properly, the license agreement is acceptable and they will not be forced into proprietary overlays. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=155287&ref=g_rss]]></link>
  	 <pubDate>Thu, 06 Mar 2008</pubDate>
	 <guid>618013</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ MarketScope for Video Telepresence Systems]]></title>
		<description><![CDATA[ The market for immersive video telepresence systems continues to gain traction, which, in turn, attracts organizations seeking to gain business value from video. Here, we assess the leading video telepresence system vendors. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=205628&ref=g_rss]]></link>
  	 <pubDate>Fri, 13 Aug 2010</pubDate>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Networking and Communications, 2010]]></title>
		<description><![CDATA[ Enterprise network planners must focus on building capabilities for intelligent networking, mobility, unified communications, cloud computing and video. These are the essential new technologies to watch. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=205477&ref=g_rss]]></link>
  	 <pubDate>Wed, 04 Aug 2010</pubDate>
	 <guid>1416830</guid> 
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Enterprise Communication Applications, 2010]]></title>
		<description><![CDATA[ The nature of communications is changing. Workers will focus on amenability for communication at a particular time, location or context, and use multiple communications technologies and applications such as telephony, mobile, e-mail, calendaring, instant messaging, voice, video or Web conferencing. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=201602&ref=g_rss]]></link>
  	 <pubDate>Tue, 03 Aug 2010</pubDate>
	 <guid>1415819</guid> 
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for ICT in India, 2010]]></title>
		<description><![CDATA[ This report analyzes evolving trends in information and communication technology in India and the degree of current and projected adoption of various technologies by Indian enterprises. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=205574&ref=g_rss]]></link>
  	 <pubDate>Thu, 29 Jul 2010</pubDate>
	 <guid>1413221</guid> 
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Communications Service Provider Infrastructure, 2010]]></title>
		<description><![CDATA[ This report covers key technologies for communications service provider networks in the light of the austere economic conditions under which continued innovation toward higher bandwidth, more mobility and increased use of video must be realized. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=205256&ref=g_rss]]></link>
  	 <pubDate>Fri, 30 Jul 2010</pubDate>
	 <guid>1413713</guid> 
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Communications Service Provider Operations, 2010]]></title>
		<description><![CDATA[ CSPs must save costs and raise revenue by streamlining back offices, improving the customer experience, supporting new business models and offering new solutions. This report will help CIOs and CTOs assess available technologies. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=201633&ref=g_rss]]></link>
  	 <pubDate>Thu, 29 Jul 2010</pubDate>
	 <guid>1412413</guid> 
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Pan-European Network Service Providers]]></title>
		<description><![CDATA[ The Pan-European network service provider market remains highly competitive. The growing trend to interconnect networks means reach is gradually diminishing as a differentiator, and service portfolio and quality are increasing in importance. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210276&ref=g_rss]]></link>
  	 <pubDate>Thu, 31 Mar 2011</pubDate>
	 <guid>1614120</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for WAN Optimization Controllers]]></title>
		<description><![CDATA[ The wide-area network optimization controller market is maturing rapidly, but remains dynamic, with a high level of innovation from vendors. Organizations looking to acquire WOC capabilities should identify their specific needs and conduct real-life trials before committing to any purchase. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=208714&ref=g_rss]]></link>
  	 <pubDate>Thu, 23 Dec 2010</pubDate>
	 <guid>1506814</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Telecom Expense Management]]></title>
		<description><![CDATA[ The worldwide market for third-party services to manage telecom expenses is growing as demand increases from businesses of all sizes. This market is undergoing a profound maturation process as both large and small communications service providers and outsourcers introduce TEM offerings. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=209107&ref=g_rss]]></link>
  	 <pubDate>Mon, 20 Dec 2010</pubDate>
	 <guid>1500614</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Unified Communications as a Service, North America]]></title>
		<description><![CDATA[ UCaaS is a cloud-based delivery of integrated communications capabilities spanning voice, messaging, conferencing and presence. Businesses should view UCaaS as an emerging alternative to premises-based UC platforms for improving productivity, processes and workflow. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=208568&ref=g_rss]]></link>
  	 <pubDate>Mon, 20 Dec 2010</pubDate>
	 <guid>1500814</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for U.S. Telecommunications Service Providers]]></title>
		<description><![CDATA[ Mobile/wireless technology is driving growth and profitability, and it is becoming integral in sourcing decisions. Wireline price erosion continues to slow for all but high-capacity circuits. Carriers that combine wireless and wireline provide better pricing and services than pure-play carriers. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=206563&ref=g_rss]]></link>
  	 <pubDate>Wed, 03 Nov 2010</pubDate>
	 <guid>1462336</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Corporate Telephony]]></title>
		<description><![CDATA[ Pressure on budgets and growing interest in the market for unified communications are influencing buyer decisions for telephony. Organizations with broad collaboration strategies are likely to select telephony as part of a UC and collaboration bundle; others will focus on telephony as a discrete solution. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=205326&ref=g_rss]]></link>
  	 <pubDate>Tue, 03 Aug 2010</pubDate>
	 <guid>1415824</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Unified Communications]]></title>
		<description><![CDATA[ Unified communications offers the ability to improve how individuals, groups and companies interact and perform tasks. Enterprise planners and managers should review how this emerging generation of communications software and systems can improve their business operations and processes. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=201349&ref=g_rss]]></link>
  	 <pubDate>Wed, 28 Jul 2010</pubDate>
	 <guid>1412122</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ MarketScope for Unified Communications for the SMB Market, Western Europe]]></title>
		<description><![CDATA[ Unified communications can improve the way that small and midsize businesses interact and perform tasks. With more technology providers offering solutions for this market segment, SMBs should review how this emerging generation of communications can improve their business operations and processes. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=175486&ref=g_rss]]></link>
  	 <pubDate>Fri, 02 Jul 2010</pubDate>
	 <guid>1394315</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Asia/Pacific Network Service Providers]]></title>
		<description><![CDATA[ For multinational corporations with networks spanning the Asia/Pacific region, there are many network service providers to choose from. This report will help enterprises identify the right provider in a field crowded with increasingly competent players. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=200671&ref=g_rss]]></link>
  	 <pubDate>Mon, 28 Jun 2010</pubDate>
	 <guid>1391413</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ MarketScope for Unified Communications for the SMB Market, North America]]></title>
		<description><![CDATA[ Unified communications can improve the way that small and midsize businesses interact and perform tasks. With more technology providers offering solutions for this market segment, SMBs should review how this emerging generation of communications can improve their business operations and processes. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=174964&ref=g_rss]]></link>
  	 <pubDate>Fri, 09 Apr 2010</pubDate>
	 <guid>1338428</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ MarketScope for Network Configuration and Change Management]]></title>
		<description><![CDATA[ Network configuration and change management products are being investigated by network managers to improve staff efficiency and address network compliance audit requirements. Use this MarketScope to understand the range of vendors and technology alternatives available in this category. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=175140&ref=g_rss]]></link>
  	 <pubDate>Wed, 31 Mar 2010</pubDate>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Global Network Service Providers]]></title>
		<description><![CDATA[ The market for global network service providers remains fiercely competitive. Network coverage and price remain key differentiators, but service portfolio and service delivery are increasing in importance as global providers face competition from regional network alternatives. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=174070&ref=g_rss]]></link>
  	 <pubDate>Mon, 08 Mar 2010</pubDate>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Communications Outsourcing and Professional Services, Worldwide]]></title>
		<description><![CDATA[ This Magic Quadrant examines 17 vendors of IT services for business communications systems worldwide. Use it to find the right providers for your needs related to communications-centric managed service and outsourcing relationships or project-based professional services engagements. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172698&ref=g_rss]]></link>
  	 <pubDate>Wed, 03 Mar 2010</pubDate>
	 <guid>1312315</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Cool Vendors in Communications Service Provider Operational and Business Infrastructure, 2011]]></title>
		<description><![CDATA[ This report traces two major themes: customer centricity and "as a service," or "cloud based," delivery models. The vendors featured provide solutions for revenue assurance, product catalogs, billing and mobile marketing. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211483&ref=g_rss]]></link>
  	 <pubDate>Thu, 21 Apr 2011</pubDate>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Cool Vendors in Communications Service Provider Infrastructure, 2011]]></title>
		<description><![CDATA[ Communications service providers are looking for solutions that offer new services to end users with carrier-grade quality, especially with competition from novel over-the-top applications such as Skype, Hulu, and others. These cool vendors offer solutions to address the over-the-top threat. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211338&ref=g_rss]]></link>
  	 <pubDate>Wed, 20 Apr 2011</pubDate>
	 <guid>1643114</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Cool Vendors in Enterprise Communications and Network Services, 2011]]></title>
		<description><![CDATA[ Enterprise communications and networking vendors continue to develop innovative solutions that cut infrastructure and deployment costs, improve efficiency, and increase accessibility of unified communications and collaboration. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211319&ref=g_rss]]></link>
  	 <pubDate>Tue, 05 Apr 2011</pubDate>
	 <guid>1620215</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Vendor Focus for Cisco: Unified Communications and Collaboration]]></title>
		<description><![CDATA[ The Cisco Collaboration Summit 2010 provided updates about initiatives launched in 2009, including new endpoint devices and social tools. Cisco elaborated on its video direction, and offered details about its overall unified communications and collaboration strategy. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210282&ref=g_rss]]></link>
  	 <pubDate>Thu, 03 Feb 2011</pubDate>
	 <guid>1537914</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Vendor Focus: Cisco's VXI Solution and Endpoint Device Strategy]]></title>
		<description><![CDATA[ At its 2010 Collaboration Summit, Cisco spotlighted its Virtualization Experience Infrastructure solution, which integrates several Cisco technologies. VXI will be part of Cisco's virtualization and collaboration solutions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=210281&ref=g_rss]]></link>
  	 <pubDate>Thu, 03 Feb 2011</pubDate>
	 <guid>1538015</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Vendor Rating: Ericsson]]></title>
		<description><![CDATA[ Ericsson is a solid vendor of infrastructure, software and services. Its installed base in the all-important wireless segment remains a competitive advantage, but challenges to its leadership remain. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=208860&ref=g_rss]]></link>
  	 <pubDate>Mon, 20 Dec 2010</pubDate>
	 <guid>1501014</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Vendor Rating: BT Group]]></title>
		<description><![CDATA[ BT Group has made significant progress toward improving its business, while a renewed focus on key industries and products boosts the company's more positive outlook. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=208888&ref=g_rss]]></link>
  	 <pubDate>Mon, 29 Nov 2010</pubDate>
	 <guid>1479623</guid>
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   			<title><![CDATA[ Vendor Rating: Alcatel-Lucent]]></title>
		<description><![CDATA[ Alcatel-Lucent's rating is "promising" despite its financial position, sub-scale premises-based enterprise business and global mobile market challenges. It has solid products and services, good strategy and organization and delivers well, with a clear, holistic vision, unlike some of its key rivals. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=207163&ref=g_rss]]></link>
  	 <pubDate>Mon, 29 Nov 2010</pubDate>
	 <guid>1479915</guid>
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  <category><![CDATA[Vendor Ratings]]></category> 
   			<title><![CDATA[ Vendor Rating: France Telecom Group]]></title>
		<description><![CDATA[ France Telecom's fixed and mobile services include international business offerings -- among the world's best -- covering 166 countries with domestic operations in 30 countries. FT shows financial discipline, success in cloud services and ongoing innovation. FT's future revenue growth may be limited. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=207242&ref=g_rss]]></link>
  	 <pubDate>Fri, 05 Nov 2010</pubDate>
	 <guid>1463720</guid>
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   			<title><![CDATA[ Vendor Rating: ZTE]]></title>
		<description><![CDATA[ In this update, we maintain ZTE's "Promising" rating. ZTE has continued to grow despite the financial crisis and a harsh environment, largely due to its strong position in emerging markets. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=206903&ref=g_rss]]></link>
  	 <pubDate>Fri, 22 Oct 2010</pubDate>
	 <guid>1456013</guid>
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   			<title><![CDATA[ Who's Who in Content Delivery Networks, 2010]]></title>
		<description><![CDATA[ Many vendors offer content delivery network services. We provide an overview of leading vendors, as well as vendors in the surrounding ecosystem. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=205804&ref=g_rss]]></link>
  	 <pubDate>Fri, 24 Sep 2010</pubDate>
	 <guid>1440029</guid>
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   			<title><![CDATA[ Vendor Rating: Deutsche Telekom]]></title>
		<description><![CDATA[ DT has changed since we last assessed it: its fixed and mobile businesses in Germany have merged, its corporate-customer arm has performed better, and its U.K. mobile business has merged with Orange's U.K. mobile unit. The company has also refreshed its overall strategy, though challenges remain. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=200999&ref=g_rss]]></link>
  	 <pubDate>Tue, 31 Aug 2010</pubDate>
	 <guid>1429418</guid>
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   			<title><![CDATA[ Vendor Rating: AT&T]]></title>
		<description><![CDATA[ AT&T's broad portfolio of services positions it as one of the few choices for global communications services, but enterprise customers are still demanding simpler contracts, more responsiveness on billing problems and improved ownership of post-install issues. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=205062&ref=g_rss]]></link>
  	 <pubDate>Wed, 28 Jul 2010</pubDate>
	 <guid>1411819</guid>
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   			<title><![CDATA[ Vendor Rating: Verizon]]></title>
		<description><![CDATA[ Verizon is a leading supplier of global telecom solutions, with a robust infrastructure throughout Europe, Asia/Pacific and now Latin America. It has strong wireline and, in the U.S., wireless assets, but offers a more limited range of integrated wireline/wireless services than AT&T and Sprint. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=200863&ref=g_rss]]></link>
  	 <pubDate>Thu, 24 Jun 2010</pubDate>
	 <guid>1390122</guid>
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   			<title><![CDATA[ Vendor Rating: Siemens Enterprise Communications]]></title>
		<description><![CDATA[ Siemens Enterprise Communications is a joint venture between The Gores Group and Siemens AG. SEN has undergone restructuring to make its attractive portfolio of products and services more competitive, yet it still faces challenges in unified communications, in positioning itself for growth. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=201024&ref=g_rss]]></link>
  	 <pubDate>Thu, 17 Jun 2010</pubDate>
	 <guid>1387620</guid>
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  <category>Spotlights</category>
   			<title><![CDATA[ Cool Vendors in Communications Service Provider Operational and Business Infrastructure, 2011]]></title>
		<description><![CDATA[ This report traces two major themes: customer centricity and "as a service," or "cloud based," delivery models. The vendors featured provide solutions for revenue assurance, product catalogs, billing and mobile marketing. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=211483&ref=g_rss]]></link>
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<category>Events</category>
 			<title><![CDATA[ Symposium/ITxpo Worlwide]]></title> 
  	
										<link><![CDATA[http://www.gartner.com/2_events/symposium/worldwide.html]]></link>
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