http://www.gartner.com Gartner Media Relations en-us PRESS RELEASE The combined printer, copier and multifunctional product (MFP) market in India totalled nearly 0.6 million units in the third quarter of 2009, a 15.7 per cent decline over the third quarter of 2008, according to Gartner, Inc. 19 November 2009 http://www.gartner.com/it/page.jsp?id=1231114 Gartner, Inc. has identified the top 10 consumer mobile applications for 2012. Gartner listed applications based on their impact on consumers and industry players, considering revenue, loyalty, business model, consumer value and estimated market penetration. 18 November 2009 http://www.gartner.com/it/page.jsp?id=1230413 Enterprises can leverage context-aware computing to better target prospects, increase customer intimacy, and enhance associate productivity and collaboration, according to Gartner, Inc. as organisations begin to use context information to increase top- and bottom-line growth and context providers begin to consolidate and monetize their knowledge of their clients. By 2012, Gartner predicts that context information will be a $12 billion market with at least two global context providers with more than 100 million subscribers each. 17 November 2009 http://www.gartner.com/it/page.jsp?id=1229413 The IT industry is exiting its worst year ever, as worldwide IT spending is on pace to decline 5.2 percent, according to Gartner, Inc. However, the IT industry will return to growth in 2010, with IT spending forecast to total US$3.3 trillion, a 3.3 percent increase from 2009. In Asia Pacific, IT spending is expected to grow by 5 percent to reach US$515.6 billion in 2010. 17 November 2009 http://www.gartner.com/it/page.jsp?id=1229313 Worldwide semiconductor revenue is on pace to total $226 billion in 2009, an 11.4 percent decline from 2008 revenue of $255 billion, according to the latest outlook by Gartner, Inc. This forecast is better than the third quarter projections when Gartner forecast semiconductor revenue to decline 17 percent in 2009. 16 November 2009 http://www.gartner.com/it/page.jsp?id=1228116 Gartner, Inc. is accepting nominations for its Business Intelligence (BI) Excellence Awards 2010. Nominations will be accepted online through 20 November 2009 from any end-user organisation that has implemented a BI or performance management (PM) programme or project. 12 November 2009 http://www.gartner.com/it/page.jsp?id=1224647 Worldwide mobile phone sales totalled 308.9 million units in the third quarter of 2009, a 0.1 per cent increase from the third quarter of 2008, according to Gartner, Inc. Smartphone sales surpassed 41 million units, a 12.8 per cent increase from the same period last year. 12 November 2009 http://www.gartner.com/it/page.jsp?id=1224645 PC shipments in Western Europe totalled 16.7 million units in the third quarter of 2009, a slight decrease of 0.3 per cent compared with the same period in 2008, according to Gartner, Inc. (see Table 1). However, the third quarter showed a return to seasonal growth patterns with a sequential increase of 30 per cent. 11 November 2009 http://www.gartner.com/it/page.jsp?id=1224627 2009 is likely to be remembered as a watershed year in the evolution of e-books and e-readers with several milestones and product launches standing out as catalysts for change in the market, according to Gartner, Inc. However, Gartner said that while the number of electronic readers sold is likely to increase in 2009, it expects 2010 to be the year when e-book readers really become popular consumer electronic devices, culminating in e-reader "mania" for the 2010 holiday season. 10 November 2009 http://www.gartner.com/it/page.jsp?id=1223841 While the economic downturn is curtailing budgets for hosted virtual desktop* (HVD) deployments in mature Asia Pacific markets such as Australia, interest in HVD deployments continues to grow in the emerging markets of China and India, according to a recent survey by Gartner Inc. 10 November 2009 http://www.gartner.com/it/page.jsp?id=1223840 Worldwide software as a service (SaaS) revenue is forecast to reach $7.5 billion in 2009, a 17.7 percent increase from 2008 revenue of $6.4 billion, according to Gartner, Inc. The market will show consistent growth through 2013 when worldwide SaaS revenue will total over $14 billion for the enterprise application markets. 9 November 2009 http://www.gartner.com/it/page.jsp?id=1223818 Asia Pacific's enterprise software market revenue is forecast to reach US$ 22.1 billion in 2010, posting 10.2 percent growth, according to Gartner, Inc. This represents an upturn from the expected 6.6 percent growth in 2009, which is a notable slow down compared to 2008 growth of 13.8 percent. Within the region, the volatile economy is impacting the application software segment more than the infrastructure software segment. 9 November 2009 http://www.gartner.com/it/page.jsp?id=1223913 Gartner, Inc has developed the IT Market Clock, a decision framework to assist IT and business leaders evaluate and prioritise their IT investment and divestment activities throughout the entire asset life cycle. 4 November 2009 http://www.gartner.com/it/page.jsp?id=1220613 As organisations begin to prepare for a return to business growth, many are finding themselves at a major crossroads at which they must decide whether to remain on their longstanding current path of performing IT activities or to go in a different direction, according to Gartner, Inc. Organisations that opt for the latter will have an opportunity to challenge all activities as they currently exist, choosing where to stay the course and where a different course of action makes sense. 4 November 2009 http://www.gartner.com/it/page.jsp?id=1220213 Worldwide industry vertical market IT spending is projected to total $2.28 trillion in 2009, a 6.8 percent decline from 2008, according to Gartner, Inc. Analysts predict the market will return to growth in 2010, when it will grow at 2.3 percent to reach $2.34 trillion. 4 November 2009 http://www.gartner.com/it/page.jsp?id=1219723 Performance-driven culture will be one of the four disciplines required to support a Pattern-Based Strategy, according to Gartner, Inc. It predicts that through 2015, organisations that implement it supported by performance management applications will outperform their peers by at least 30 per cent. 3 November 2009 http://www.gartner.com/it/page.jsp?id=1219613 The economic crisis is having a more limited impact on China's IT hardware industry compared to other countries, according to a new survey by Gartner, Inc. 3 November 2009 http://www.gartner.com/it/page.jsp?id=1219415 Six "business killers" still threaten to destroy financial services institutions in the next 24 months, whether an economic upswing occurs or not, according to Gartner, Inc. These issues need to be addressed, or they have the capacity to kill the recovery for most financial-services providers (FSPs). Analysts said that those institutions that face the "business killers" head on will place themselves better to ensure that they not only survive an upturn, but to take advantage of future opportunities. 2 November 2009 http://www.gartner.com/it/page.jsp?id=1217787 The upcoming flu season highlights the need for organizations to have pandemic plans in place, but work-at-home (WAH) strategies may be in jeopardy as residential Internet bandwidth supply may not meet demand, according to Gartner, Inc. 29 October 2009 http://www.gartner.com/it/page.jsp?id=1217613 The majority of traditional automakers are taking a careful but positive approach to the development of electric vehicles (EVs), according to Gartner, Inc. This cautious attitude is aimed at minimizing infrastructure-related risks and maximizing return from previous investments made to optimize combustion engines. 28 October 2009 http://www.gartner.com/it/page.jsp?id=1216630 Personal computer (PC) vendors are eyeing up the booming smartphone market to offset a slump in computer sales, according to Gartner, Inc. Worldwide smartphone sales will grow by 29 per cent year-over-year to reach 180 million units in 2009, overtaking notebooks in total unit terms. 27 October 2009 http://www.gartner.com/it/page.jsp?id=1215932 While retaining secondary support for documents, 80 per cent of enterprise collaboration platforms will primarily be based on browser-based Web 2.0 techniques by 2013, according to Gartner, Inc. As wiki-like collaboration techniques mature and gain more acceptance, Web 2.0 approaches will become increasingly influential. 27 October 2009 http://www.gartner.com/it/page.jsp?id=1215930 As business and IT leaders look for opportunities to gain a competitive advantage, a Pattern-Based Strategy will enable them to drive change, rather than react to it, according to Gartner, Inc. These leaders will need to focus on four disciplines to successfully adopt a Pattern-Based Strategy. 22 October 2009 http://www.gartner.com/it/page.jsp?id=1212913 By 2014, citizen developers will build at least 25 percent of new business applications, according to Gartner, Inc. Gartner said that this advance should both enable end users and free up IT resources. However, analysts warned that IT organizations that fail to capitalize on the opportunities that citizen development presents will find themselves unable to respond to rapidly changing market forces and customer preferences. 22 October 2009 http://www.gartner.com/it/page.jsp?id=1212813 Analysts Discuss How Organisations Can Adopt An Effective UCC Strategy at Gartner Symposium/ITxpo 2009, 2-5 November, in Cannes 22 October 2009 http://www.gartner.com/it/page.jsp?id=1212613 Highly successful IT organizations follow a remarkably similar path to creating and communicating business value, of which risk and return are inseparable elements, according to Gartner Inc. Gartner said that as the IT profession matures, the pattern for success is being increasingly refined and demands communication of both risk and return in business terms. 21 October 2009 http://www.gartner.com/it/page.jsp?id=1212213 In an era of accelerating business processes and exploding volumes of digital event data, companies must master the art of event processing if they are to thrive or even survive, according to Gartner Inc. 21 October 2009 http://www.gartner.com/it/page.jsp?id=1212113 Although server virtualization is not currently as widespread as many presume, the market is growing rapidly, according to Gartner, Inc. Only 16 percent of workloads are running in virtual machines today, but Gartner predicts that this will rise to around 50 percent of x86 architecture server workloads by the end of 2012, representing approximately 58 million deployed machines. 21 October 2009 http://www.gartner.com/it/page.jsp?id=1211813 Gartner, Inc. analysts today highlighted the top 10 technologies and trends that will be strategic for most organizations in 2010. The analysts presented their findings during Gartner Symposium/ITxpo, being held here through October 22. 20 October 2009 http://www.gartner.com/it/page.jsp?id=1210613 As many companies plan to return to growth in 2010, there's increased demand on IT organizations for greater transparency and accountability, which is changing the way trust is established, risk assessed, and reputation is maintained, according to Gartner, Inc. 19 October 2009 http://www.gartner.com/it/page.jsp?id=1210013 The IT industry is exiting its worst year ever, as worldwide IT spending is on pace to decline 5.2 percent, according to Gartner, Inc. Worldwide enterprise IT spending will struggle more with IT spending dropping 6.9 percent. The IT industry will return to growth with 2010 IT spending forecast to total $3.3 trillion, a 3.3 percent increase from 2009. 19 October 2009 http://www.gartner.com/it/page.jsp?id=1209913 Organizations can save as much as 10 to 20 percent of their Enterprise Content Management (ECM) costs by moving to a shared services model, according to Gartner, Inc. 16 October 2009 http://www.gartner.com/it/page.jsp?id=1208513 The move to Microsoft's latest operating system (OS), Windows 7, is all but inevitable for most organizations, and Gartner, Inc. has highlighted five key issues enterprises should examine as this new OS hits the market. 15 October 2009 http://www.gartner.com/it/page.jsp?id=1207813 The PC industry performed better than expected as worldwide PC shipments totalled 80.9 million units in the third quarter of 2009, a 0.5 per cent increase from the third quarter of 2008, according to preliminary results by Gartner, Inc. Gartner had expected PC shipments to decline 5.6 per cent in the quarter. 14 October 2009 http://www.gartner.com/it/page.jsp?id=1207613 Gartner, Inc. announced that Kraft Foods Inc. is the winner of the 2009 Gartner Master Data Management (MDM) Excellence Award. The three finalists for the award were Kraft Foods Inc., BP and Merck & Co. 12 October 2009 http://www.gartner.com/it/page.jsp?id=1204916 The recovery is under way for the electronic equipment industry; however, much uncertainty continues to rest on the macroeconomic recovery and the effectiveness of government stimulus packages, especially when that stimulus runs out, according to Gartner, Inc. As a result, Gartner does not expect a sustainable recovery pattern until 2010, and associated semiconductor sales are not expected to regain 2007 peak levels until 2012. 12 October 2009 http://www.gartner.com/it/page.jsp?id=1204913 The economic environment rapidly emerging from the recession will force business leaders to look at their opportunities for growth, competitive differentiation, and cost controls in a new way. A Pattern-Based Strategy will help leaders harness and drive change, rather than simply react to it, according to Gartner, Inc. 8 October 2009 http://www.gartner.com/it/page.jsp?id=1202916 What: Gartner Symposium/ITxpo 2009 When: October 18-22, 2009 Where: Walt Disney World Dolphin Hotel, Orlando, Florida 7 October 2009 http://www.gartner.com/it/page.jsp?id=1201914 Avatars are creeping into business environments and will have far reaching implications for enterprises, from policy to dress code, behavior and computing platform requirements, according to Gartner, Inc. Gartner predicts that by year-end 2013, 70 percent of enterprises will have behavior guidelines and dress codes established for all employees who have avatars associated with the enterprise inside a virtual environment. 7 October 2009 http://www.gartner.com/it/page.jsp?id=1201413 Future of the Semiconductor Industry to Be Discussed at Gartner Semiconductor Briefing, October 15 in San Jose 5 October 2009 http://www.gartner.com/it/page.jsp?id=1196613 While cloud computing services come in many forms, Gartner, Inc. predicts that through 2012, IT organisations will invest more in private cloud services than in offerings from public cloud providers. 1 October 2009 http://www.gartner.com/it/page.jsp?id=1193913 Gartner Special Report Helps CIOs and Vendor Managers Develop, Implement and Manage Programs to Assess and Mitigate Vendor Risks 30 September 2009 http://www.gartner.com/it/page.jsp?id=1192713 Nominations are now open for the inaugural Gartner Green Data Centre Excellence Award, to be presented at the Gartner Infrastructure Operations and Data Centre Summit in Sydney in March 2010. 30 September 2009 http://www.gartner.com/it/page.jsp?id=1189358 Breaches of identity and access management (IAM) lead to billions of dollars of losses each year. The Gartner Identity & Access Management Summit is designed to help organizations address the growing exposure that IAM inefficiencies and lapses create. 28 September 2009 http://www.gartner.com/it/page.jsp?id=1190913 Despite the global economic downturn, the number of household broadband connections continues to grow robustly, and one in five households worldwide will have a fixed broadband connection in the home by the end of 2009, according to Gartner, Inc. 28 September 2009 http://www.gartner.com/it/page.jsp?id=1189323 Special Report on Context-Aware Computing Examines the Concept of Leveraging Information About the End User to Improve Quality of the Interaction 28 September 2009 http://www.gartner.com/it/page.jsp?id=1190313 Some of the most influential leaders in technology will take to the Gartner Symposium/ITxpo stage to sit down with Gartner, Inc. analysts to talk in-depth about their strategies, products, and thoughts on the future of IT. 24 September 2009 http://www.gartner.com/it/page.jsp?id=1188516 Data centre and IT managers are not paying sufficient attention to the process of measuring, monitoring and modelling energy use in data centres, according to a recent interactive poll conducted by Gartner, Inc. Gartner said that unless users start to create accurate dashboards, they will not be able to reduce energy costs and meet compliance requirements. 24 September 2009 http://www.gartner.com/it/page.jsp?id=1187913 When: December 1-4, 2009 Where: Caesar's Palace, Las Vegas For complete event details, please visit the Gartner Data Center Conference Web site at www.gartner.com/us/datacenter 23 September 2009 http://www.gartner.com/it/page.jsp?id=1184579 The worst may be over for the PC industry, as worldwide PC shipments are on pace to reach 285 million units in 2009, a 2 percent decline from 2008 shipments of 291 million, according to the latest forecast by Gartner, Inc. The new forecast is more optimistic than Gartner's June forecast, which anticipated a 6 percent unit decline in 2009. 23 September 2009 http://www.gartner.com/it/page.jsp?id=1186513 The worldwide security software market will total $14.5 billion in 2009, an 8 per cent increase from 2008, according to Gartner, Inc. In 2008, it grew at 19 per cent, and Gartner anticipates the market to grow 13 per cent in 2010 as revenue will total $16.3 billion. 21 September 2009 http://www.gartner.com/it/page.jsp?id=1184713 By the end of 2012, enterprises that fully document their search processes in e-discovery will save 25 percent on their collection processes, according to Gartner Inc. Enterprises of all sizes, and those facing any number of legal actions annually, should have a simple set of practices to follow anytime they need to embark on an e-discovery process in the near future. 17 September 2009 http://www.gartner.com/it/page.jsp?id=1180688 Enterprise security budgets have always been difficult to justify, and the global economic crisis is making this critical process even more difficult, according to Gartner, Inc. Corporate security professionals face a complex situation as they work with highly constrained financial and staffing resources to manage and mitigate a rapidly changing and expanding risk environment. 17 September 2009 http://www.gartner.com/it/page.jsp?id=1180687 Security services provided 'in the cloud' have the potential to provide cost savings and faster deployment compared with equivalent-capacity, premises-based equipment, but providers are yet to deliver on customer expectations, according to Gartner, Inc. 15 September 2009 http://www.gartner.com/it/page.jsp?id=1179113 Worldwide semiconductor capital equipment spending will grow 47.3 percent in the second half of 2009, but due to the steep declines in the first half of the year, the market is projected to decline 47.9 percent in 2009, according to Gartner, Inc. 11 September 2009 http://www.gartner.com/it/page.jsp?id=1175912 The automotive industry is experiencing substantial change in response to the global recession, and there are four key focus areas that will have a lasting impact on the industry and force companies to establish new long-term value propositions, according to Gartner, Inc. 10 September 2009 http://www.gartner.com/it/page.jsp?id=1173712 Gartner, Inc. and 1to1 Media announced today the three winners of the Gartner & 1to1 Customer Experience Excellence Award. The winners are Cigna Corporation, iRobot, and Oriental Trading Company. 10 September 2009 http://www.gartner.com/it/page.jsp?id=1173612 Ultra-high-speed residential broadband will create a bandwidth divide that will emerge in the next three to five years in which urbanized areas will benefit from increased download speeds while rural and less-populated areas will not, according to Gartner, Inc. 9 September 2009 http://www.gartner.com/it/page.jsp?id=1170012 Security software and services spending will outpace other IT spending areas in 2010, according to a new survey by Gartner, Inc. Security software budgets are expected to grow by approximately 4 per cent in 2010, outpacing all other areas of infrastructure software. Security services budgets are projected to grow almost 3 per cent, significantly outperforming other service areas. 8 September 2009 http://www.gartner.com/it/page.jsp?id=1167612 Although organisations in Asia Pacific expect to continue to be conservative with their total IT budgets in 2010, software budgets are expected to increase, according to a survey by Gartner, Inc. The survey showed that organisations in Asia Pacific plan to increase their software budgets by 4.4 percent on average in 2010, while overall IT budgets were expected to decline by 3.1 percent on average. More organisations in Asia Pacific (38 percent) expect to increase their software budgets in 2010 than their overall IT budget (31 percent). 8 September 2009 http://www.gartner.com/it/page.jsp?id=1167312 In the second quarter of 2009, Asia Pacific continued its downward trend in server shipments with 17.2 percent year on year decline, with shipments totaling 323,388 units. Server vendor revenue for the second quarter reached US$1.71 billion, down 15 percent compared to the same period a year ago, according to Gartner, Inc. 8 September 2009 http://www.gartner.com/it/page.jsp?id=1167212 Gartner, Inc. has evaluated and highlighted the technologies that will have an impact on Indian enterprises as they look at increased technology adoption to support growth and competitive differentiation. The Gartner Hype Cycle for ICT in India 2009 is the companys most comprehensive to date, featuring 31 technologies and topics such as massive array of idle disks (MAID), Fibre Channel over Ethernet (FCoE), video telepresence in India, x86 server virtualization, and software as a service (SaaS) in India 3 September 2009 http://www.gartner.com/it/page.jsp?id=1162112 Worldwide external controller-based (ECB) disk storage revenue totaled nearly $3.8 billion in the second quarter of 2009, a 15.7 percent decline from the same period in 2008, according to Gartner, Inc. 3 September 2009 http://www.gartner.com/it/page.jsp?id=1162312 In the second quarter of 2009, worldwide server shipments dropped 28 per cent year-on-year, while revenue fell 29.4 percentage points year-on-year, according to Gartner, Inc. 2 September 2009 http://www.gartner.com/it/page.jsp?id=1161313 Selecting the wrong person as lead enterprise architect, and not engaging business people are two of the biggest pitfalls organisations face when trying to establish an effective enterprise architecture (EA) programme, according to Gartner, Inc. Gartner analysts have identified the ten biggest EA pitfalls, as well as practical advice on how organisations can avoid them. 2 September 2009 http://www.gartner.com/it/page.jsp?id=1159617 What: Gartner Symposium/ITxpo 2009 When: October 18-22, 2009 Where: Walt Disney World Dolphin Hotel, Orlando, Florida Details: Gartner Symposium/ITxpo is the world's most important gathering of CIOs and senior IT executives. More than 5,000 senior business and IT strategists, along with more than 125 Gartner analysts and more than 100 leading solution providers, will gather to discuss and debate the latest technologies, trends and strategies that will shape the future of IT and the industry overall. 1 September 2009 http://www.gartner.com/it/page.jsp?id=1158013 Semiconductor vendors should increase their efforts to work with Chinese manufacturers to benefit from the rise in domestic demand that is being driven by the Chinese government's subsidy program for home appliances, according to Gartner, Inc. 31 August 2009 http://www.gartner.com/it/page.jsp?id=1156512 Gartner, Inc. announced today the three winners of the inaugural Business Process Management (BPM) Excellence Awards. The winners are Toyota Motor Sales, GSA Federal Acquisition Service and the Nuclear Regulatory Commission (NRC). 31 August 2009 http://www.gartner.com/it/page.jsp?id=1156112 Organisations are cognizant of the benefits of enterprise content management (ECM), but the number of compromises an organisation likely will have to make to implement ECM can be daunting, according to Gartner, Inc. Picking the correct business focus is the most important first step to successful content management and information governance. 27 August 2009 http://www.gartner.com/it/page.jsp?id=1152312 Gartner, Inc. has identified three major pitfalls that organisations can experience when they strive to achieve an efficient and effective multisourcing environment. To overcome these challenges, CIOs and sourcing managers need to develop specific competencies to master multisourcing. 27 August 2009 http://www.gartner.com/it/page.jsp?id=1152212 Worldwide semiconductor revenue is on track to total $212 billion in 2009, a 17.1 percent decline from 2008 revenue of $255 billion, according to the latest outlook by Gartner, Inc. This forecast is better than the second quarter projections when Gartner projected semiconductor revenue to decline 22.4 percent this year. 26 August 2009 http://www.gartner.com/it/page.jsp?id=1149012 The Australian PC market declined by 2.9 percent in the second quarter of 2009 from the same quarter in 2008 but increased 11.1 percent from last quarter, according to quarterly shipment results from Gartner. Gartner said that whilst the total number of PC shipments was down, the decline will remain relatively modest primarily due to the Federal Government's economic stimulus program. 26 August 2009 http://www.gartner.com/it/page.jsp?id=1148912 The worldwide combined printer, copier and multifunctional product (MFP) shipments market totalled 51.3 million units in the first half of 2009, a 20.2 per cent decline over first half of 2008 shipments, according to Gartner, Inc. 25 August 2009 http://www.gartner.com/it/page.jsp?id=1146512 As individuals and organizations progress in their adoption and leverage of the Web, new work streams and needs will arise, resulting in companies utilizing social sciences to fill next-generation technology jobs, according to Gartner, Inc. 24 August 2009 http://www.gartner.com/it/page.jsp?id=1145112 The combined printer, copier and multifunctional product (MFP) market in Europe, Middle East and Africa (EMEA) totalled nearly 18 million units in the first half of 2009, a 24.4 per cent decline over first half of 2008 shipments, according to Gartner, Inc. 20 August 2009 http://www.gartner.com/it/page.jsp?id=1141112 Technology service providers (TSPs) must look beyond their focus on Tier 1 retailers and gear their offerings more to Tier 2 and Tier 3 retailers if they are to survive the current fall in retail spending on IT, according to Gartner, Inc. 17 August 2009 http://www.gartner.com/it/page.jsp?id=1133412 What: Gartner MDM Summit When: October 5 - 7, 2009 Where: Hyatt Regency Century Plaza, Los Angeles, CA. Details: Organizations need to implement Master Data Management (MDM) to manage and reduce costs, reuse information assets, and build a solid innovative platform ready for growth. The Gartner MDM Summit offers guidance on MDM strategies that meet short-term cost optimization goals, the range of tools and technologies that enable MDM to work efficiently, organizational challenges that block MDM success and focus on the relationship between MDM, data warehousing, business intelligence, business applications and performance management. 14 August 2009 http://www.gartner.com/it/page.jsp?id=1131712 In today's volatile economic climate, it is essential that the enterprise architect move to drive cost optimization, steer the enterprise repositioning of strategic IT assets and lead innovation for the inevitable return to growth tomorrow. The Gartner Enterprise Architecture (EA) Summit will focus on key current EA challenges, while also providing the critical forward thinking to fully prepare organizations to use EA to further business performance. 13 August 2009 http://www.gartner.com/it/page.jsp?id=1129712 The Asia Pacific security market grew at a solid rate of 28.3 percent in 2008, down from 36 percent in 2007, according to Gartner, Inc. Despite a slower growth rate, the results show that the security market did not suffer a significant impact from the economic downturn. 13 August 2009 http://www.gartner.com/it/page.jsp?id=1128912 What: Gartner Business Process Management Summit 2009 When: October 5-7, 2009 Where: Hyatt Regency Grand Cypress, Orlando, Florida For complete event details, please visit the Gartner BPM Summit Web site at http://www.gartner.com/it/page.jsp?id=911413. Members of the media can register for the event by contacting Christy Pettey at christy.pettey@gartner.com. 12 August 2009 http://www.gartner.com/it/page.jsp?id=1127712 Worldwide mobile phone sales totalled 286.1 million units in the second quarter of 2009, a 6.1 per cent decrease from the second quarter of 2008, according to Gartner, Inc. Smartphone sales surpassed 40 million units, a 27 per cent increase from the same period last year, representing the fastest-growing segment of the mobile-devices market (see Table 2). 12 August 2009 http://www.gartner.com/it/page.jsp?id=1126812 Too many employment selection and development techniques overemphasize organizational needs today at the expense of future requirements, according to Gartner, Inc. Assessment centers can be a critical tool for enterprises in their quest for talent and particularly for those looking to set up pools of talent that they anticipate will not only perform well today but adapt and grow as business demands change. 12 August 2009 http://www.gartner.com/it/page.jsp?id=1126913 Enterprise architects must adopt a new style of enterprise architecture (EA) to respond to the growing variety and complexity in markets, economies, nations, networks and companies, according to Gartner, Inc. Analysts advised companies to adopt emergent architecture, also known as middle-out EA and light EA, and set out definitions of the new approach. 11 August 2009 http://www.gartner.com/it/page.jsp?id=1124112 Gartner, Inc. has examined the maturity of 1,650 technologies and trends in 79 technology, topic, and industry areas, and these findings have been published in "Gartners Hype Cycle Special Report for 2009." Each Hype Cycle provides a snapshot of key technologies and trends in a specific technology, topic, geographic region, or industry domain. 11 August 2009 http://www.gartner.com/it/page.jsp?id=1124212 The frequency and intensity of leading indicators for widespread regulation of the IT industry are increasing, but many vendors and most enterprise IT organizations are unprepared to meet the requirements that regulated IT will likely impose on their processes and procedures, according to Gartner, Inc. 10 August 2009 http://www.gartner.com/it/page.jsp?id=1120412 2009 challenges enterprises to focus IT priorities, spending, and resources to achieve savings and near-term value. The Gartner PPM & IT Governance Summit bring together several hundred PPM Leaders, and Gartner analysts for timely discussions, workshops, and presentations built around "take-action" themes and ideas. IT organizations must re-focus their initiatives and investments, deliver "real value"; and streamline decision-making, if they are to survive the current economic storm. 7 August 2009 http://www.gartner.com/it/page.jsp?id=1118312 PC shipments in Western Europe totalled 13.3 million units in the second quarter of 2009, a 3.3 per cent decline from the same period in 2008, according to Gartner, Inc. (see Table 1). 6 August 2009 http://www.gartner.com/it/page.jsp?id=1115612 Gartner Announces Customer Relationship Management Summit 2009 When: September 14-16, 2009 Where: Westin Kierland Resort & Spa, Scottsdale, Arizona 5 August 2009 http://www.gartner.com/it/page.jsp?id=1114712 Most business process management (BPM) practitioners expect their organizations to increase their spending on BPM by at least 5 percent over the next 12 months, according to recent surveys by Gartner, Inc. Despite economic turbulence, more than half of those surveyed plan to increase their spending on BPM efforts by more than 5 percent, and over a third of respondents plan to increase BPM spending by more than 10 percent. 3 August 2009 http://www.gartner.com/it/page.jsp?id=1109412 Maintaining or improving performance levels is the top storage strategy for large German organisations in 2009, according to a survey by Gartner, Inc. Gartner's latest end-user survey showed that in Germany, 59 per cent of respondents expect their storage hardware budget to increase or remain the same in 2009 compared with 2008. 3 August 2009 http://www.gartner.com/it/page.jsp?id=1109512 Printer OEMs could lose more than $13 billion in the next 12 months as procurement managers and other supply buyers increasingly turn to remanufactured supplies to help them cut costs during the downturn, according to Gartner, Inc. 29 July 2009 http://www.gartner.com/it/page.jsp?id=1100012 Although organizations are continuing to drive down their total IT budgets in 2009 from 2008, in 2010 worldwide software budgets will increase, according to a survey by Gartner, Inc. The survey showed that organizations plan to increase their software budgets on average 1.53 percent in 2010. 28 July 2009 http://www.gartner.com/it/page.jsp?id=1096812 In today's economy, it is imperative that CIOs understand what resources they have and may need in the short and long term and avoid making deep staff cuts without first considering their effects on the organization's ability to attract and retain talent. However, a recent survey by Gartner, Inc. showed that nearly 66 percent of respondents do not currently have a formal IT workforce planning process that will enable them to leverage the opportunities presented by this downturn. 28 July 2009 http://www.gartner.com/it/page.jsp?id=1096712 Consumers most value online banking features that address communication and personalization, according to recent surveys by Gartner, Inc. However, financial institutions could be failing to capitalize on online banking by not providing the features that consumers really want. 23 July 2009 http://www.gartner.com/it/page.jsp?id=1089312 IT hardware spending growth rates among large organizations in emerging markets will surpass those of mature markets in 2009, according to a survey by Gartner, Inc. Despite the economic downturn, 84 percent of these organizations did not cancel any IT projects since October 2008. Furthermore, IT hardware spending in emerging markets is expected to increase for servers, storage, virtualization, cloud computing and green IT. 22 July 2009 http://www.gartner.com/it/page.jsp?id=1087412 Eighty percent of enterprises will overspend on their wireless service costs by an average of 15 percent through 2014, according to Gartner, Inc. Gartner analysts said that as mobility has grown among enterprises, costs have also grown, and companies need to become better at managing their mobile voice and data costs. 22 July 2009 http://www.gartner.com/it/page.jsp?id=1087312 The software certification and training market in Asia Pacific is expected to experience a 25 percent drop in investment from corporations and individuals in 2009 because of the global recession, according to Gartner. Gartner said that although the market is estimated to grow from US$5.59 billion in 2008 to US$13.58 billion in 2013, it will not escape the global economic slowdown. 22 July 2009 http://www.gartner.com/it/page.jsp?id=1087212 Gartner, Inc. is accepting nominations for its annual Master Data Management (MDM) Excellence Award Program. Nominations will be accepted from any end-user organization that has implemented a successful MDM strategy with resulting business impact. Nominations must be submitted by August 17, 2009. 21 July 2009 http://www.gartner.com/it/page.jsp?id=1085412 Worldwide PC shipments totalled 68.1 million units in the second quarter of 2009, a 5 per cent decline from the second quarter of 2008, according to preliminary results from Gartner, Inc. The market performed better than Gartner had expected. In June, Gartner had forecast second quarter PC shipments to decline 9.8 per cent. 16 July 2009 http://www.gartner.com/it/page.jsp?id=1076912 Worldwide CRM market revenue totalled $9.15 billion in 2008, a 12.5 percent increase from 2007 revenue of $8.13 billion, according to Gartner Inc. Analysts said that market growth was driven by enterprise investments in technologies focused on customer retention, analytics and on-demand solutions. 15 July 2009 http://www.gartner.com/it/page.jsp?id=1074615 Mobile money services have huge potential in markets where mobile penetration vastly outpaces the number of people with bank accounts, according to Gartner, Inc. However, service providers, including banks and mobile operators will need to invest substantial efforts in building an "ecosystem" to make the service work within the local regulatory and business environment. 15 July 2009 http://www.gartner.com/it/page.jsp?id=1074613 Navigation solution providers are facing business challenges as growing competition, device platform diversity and undifferentiated value propositions are accelerating commoditization trends, according to Gartner, Inc. These factors are impacting navigation solution providers' and automakers' revenue opportunities and will lead to further market consolidation and margin decline. 13 July 2009 http://www.gartner.com/it/page.jsp?id=1069912 The use of electronic paper, also known as 'e-paper', is increasing as a result of its ultra low power consumption, a similar user experience to real paper and 'green' benefits, according to Gartner Inc. 13 July 2009 http://www.gartner.com/it/page.jsp?id=1069812 Gartner's Cloud Computing Special Report Examines the Realities and Risks of Cloud 9 July 2009 http://www.gartner.com/it/page.jsp?id=1064712 The University of Oxford's Sażżd Business School and Gartner Executive Programs, a unit of Gartner, Inc., today announced that they are to present their renowned CIO Academy in the Gulf Region. 8 July 2009 http://www.gartner.com/it/page.jsp?id=1063812 A recent survey by Gartner, Inc. has revealed that although software as a service (SaaS) is more mainstream and less controversial than ever before, many customers are underwhelmed by their current experience of it and sense that SaaS is not quite the panacea it often promised to be. 8 July 2009 http://www.gartner.com/it/page.jsp?id=1062512 Worldwide IT spending is on pace to total $3.2 trillion in 2009, a 6 percent decline from 2008 spending of $3.4 trillion, according to Gartner, Inc. Continued weak IT spending because of the economic situation combined with the effect of exchange rate movements has resulted in Gartner lowering its 2009 forecast from its 1Q09 projection. In March of this year, Gartner had forecast 2009 IT spending to decline 3.8 percent. 7 July 2009 http://www.gartner.com/it/page.jsp?id=1059813 Worldwide consumer location-based services (LBS) subscribers and revenue are on pace to double in 2009, according to Gartner, Inc. Despite an expected 4 per cent decrease in mobile device sales, LBS subscribers are forecast to grow from 41.0 million in 2008 to 95.7 million in 2009 while revenue is anticipated to increase from $998.3 million in 2008 to $2.2 billion in 2009. 7 July 2009 http://www.gartner.com/it/page.jsp?id=1059812 The battle for the future of TV is underway in the United States with an overabundance of stakeholders pushing for greater influence as TV and computing converge, according to Gartner, Inc. Although the web of players competing to lead the way for TV 2.0 is starting to have some definition, content providers, device makers, cloud providers and communications firms will need to come together to secure the future of next-generation TV. 1 July 2009 http://www.gartner.com/it/page.jsp?id=1053512 Worldwide PC shipments are on pace to reach 274 million units in 2009, a 6 percent decline from 2008 shipments of 292 million, according to the latest forecast by Gartner, Inc. Gartner now expects the PC market to post positive growth in the fourth quarter of 2009, setting the stage for a healthy market recovery in 2010 with units forecast to grow 10.3 percent. 25 June 2009 http://www.gartner.com/it/page.jsp?id=1040020 Demand for secondary PCs will outstrip supply for years to come, but reuse does not necessarily mean "greener" IT because growing exports for reuse or recycling are leading to increasing e-waste in emerging markets, according to Gartner, Inc. 24 June 2009 http://www.gartner.com/it/page.jsp?id=1037212 As cloud computing begins to move beyond the pure hype stage and into the beginning of mainstream adoption, Gartner, Inc. has identified the five attributes of cloud computing. By using these attributes, it is possible to see how strongly a cloud solution (or service) adheres to the cloud computing model. 23 June 2009 http://www.gartner.com/it/page.jsp?id=1035013 Electronic equipment markets should begin a recovery in the fourth quarter of 2009, enabling the electronics industry to enter into a sustained recovery in the second half of 2010 with a reacceleration in sales in 2011, according to Gartner Inc. 23 June 2009 http://www.gartner.com/it/page.jsp?id=1035014 Providers that compete in mature markets with highly undifferentiated offers and capabilities are especially challenged with articulating a unique value proposition, according to Gartner, Inc. Gartner analysts identified a three-step process to help providers uncover the unique attributes of their value proposition, helping them differentiate with qualities that belong to them. 22 June 2009 http://www.gartner.com/it/page.jsp?id=1034913 Worldwide security software market revenue totalled $13.5 billion in 2008, an increase of 18.6 per cent from 2007 revenue of $11.3 billion, according to Gartner, Inc. Analysts said there was an increasing demand for appliance-based products, particularly within certain segments such as, e-mail security and secure web gateway markets. 22 June 2009 http://www.gartner.com/it/page.jsp?id=1031712 Mumbai, India, June 18th, 2009 Total mobile services revenue in India is projected to grow at a compound annual growth rate (CAGR) of 12.5 percent from 2009-2013 to exceed US$30 billion, according to Gartner, Inc. The India mobile subscriber base is set to exceed 771 million connections by 2013, growing at a CAGR of 14.3 percent in the same period from 452 million in 2009. This growth is poised to continue through the forecast period, and India is expected to remain the worlds second largest wireless market after China in terms of mobile connections. 18 June 2009 http://www.gartner.com/it/page.jsp?id=1026812 The outlook for the semiconductor equipment industry is beginning to improve, as it appears capital equipment spending has bottomed out in the second quarter of 2009, according to Gartner Inc. Analysts predict a gradual improvement on a quarter-by-quarter basis throughout the rest of the year and into 2010. 15 June 2009 http://www.gartner.com/it/page.jsp?id=1020312 Online banking is no longer a niche channel. By understanding who is and who is not using online access, banks can work to increase adoption, better serve their clients and reduce the costs of routine customer service, according to Gartner, Inc. 15 June 2009 http://www.gartner.com/it/page.jsp?id=1020212 In today's economy, IT service providers are faced with declining market revenue and an acute need to protect their margins, so organisations need to understand the changing behaviour of IT service providers and the measures they take to avoid unforeseen business and operation risks, according to Gartner, Inc. In addition, organisations need to ensure that their providers remain the right fit for them. 15 June 2009 http://www.gartner.com/it/page.jsp?id=1020113 The worldwide market for application development (AD) software totalled $7.3 billion in 2008, a 4.2 per cent increase from 2007 revenue of $7 billion, according to Gartner, Inc. 15 June 2009 http://www.gartner.com/it/page.jsp?id=1020112 Worldwide business intelligence (BI) platform, analytic applications and performance management software revenue reached $8.8 billion in 2008, a 21.7 percent increase from 2007 revenue of $7.2 billion, according to Gartner, Inc. 12 June 2009 http://www.gartner.com/it/page.jsp?id=1017812 In the face of organizational budgetary cuts, there are seven effective ways enterprises can reduce costs in the data center during a 12- to 18-month period, according to Gartner, Inc. 11 June 2009 http://www.gartner.com/it/page.jsp?id=1015715 Enterprises are becoming more reliant on external vendors to provide goods and services necessary to run their businesses and maintain competitiveness, but reliance on vendors can be a risky proposition, especially with the current economic challenges, according to Gartner, Inc. 11 June 2009 http://www.gartner.com/it/page.jsp?id=1015714 Utilities companies must do more to encourage beneficial consumer behavior to achieve environmental and societal benefits, according to Gartner Inc. 10 June 2009 http://www.gartner.com/it/page.jsp?id=1013212 Worldwide IT services revenue totaled $806 billion in 2008, an 8.2 percent increase from 2007 revenue of $745 billion, according to Gartner, Inc. 9 June 2009 http://www.gartner.com/it/page.jsp?id=1011512 IT Budget Decline in First Quarter of 2009 Returned IT Budgets Near 2007 Levels 8 June 2009 http://www.gartner.com/it/page.jsp?id=1009412 Worldwide external controller-based (ECB) disk storage revenue totaled $3.8 billion in the first quarter of 2009, an 11.1 percent decline from the same period in 2008, according to Gartner, Inc. 4 June 2009 http://www.gartner.com/it/page.jsp?id=1005512 While the recession is still under way, now is the time for IT leaders to prepare for business growth, and organizations should aim to complete these plans by July 1 of this year, according to Gartner, Inc. This advice especially pertains to the nations that first entered the recession, such as the U.S. and the U.K. 3 June 2009 http://www.gartner.com/it/page.jsp?id=1003312 Software spending in Eastern Europe will total 4.6 billion and grow 4 per cent in 2009, the slowest year-on-year growth of all emerging regions, according to Gartner, Inc. Eastern European economies have been one of the hardest-hit regions of the economic downturn, with economic forecasts dramatically changing from a relatively buoyant outlook anticipated last year to a bleak vision for 2009 and 2010. 3 June 2009 http://www.gartner.com/it/page.jsp?id=1003412 The economic crisis is having a more limited impact on China's IT hardware industry compared to other countries, according to a new survey by Gartner, Inc. More than 50 percent of the large organizations surveyed in China have maintained their hardware budgets at the same level as prior to the downturn, or have even increased their hardware budget. 3 June 2009 http://www.gartner.com/it/page.jsp?id=1003212 PC customer buying preferences will continue to push the PC market from direct to indirect during the next four years, forcing manufacturers to do a better job of customer segmentation and go-to-market strategies, according to Gartner, Inc. The indirect channel accounted for 66.6 percent worldwide PC shipments in 2004, and it grew to account for 74.3 percent of shipments in 2008 due to emerging market expansion. 2 June 2009 http://www.gartner.com/it/page.jsp?id=1001112 Worldwide server revenue declined 24 percent in the first quarter of 2009, and shipments dropped 24.2 percent, compared to the first quarter of 2008, according to Gartner, Inc. These were the most significant declines the server industry has experienced on a year over year basis. 1 June 2009 http://www.gartner.com/it/page.jsp?id=1000326 By 2012, the majority of vehicle manufacturers will concentrate product development efforts for mature markets on enabling wireless data connectivity in more than half of their next-generation cars, according to Gartner, Inc. 28 May 2009 http://www.gartner.com/it/page.jsp?id=996912 In the current economic climate, an effective enterprise architecture (EA) program is a necessity, not a luxury, so Gartner, Inc. has identified five questions that will help CIOs ensure that their EA initiative is on track to deliver business value. 28 May 2009 http://www.gartner.com/it/page.jsp?id=995712 Worldwide semiconductor revenue is forecast to reach $198 billion in 2009, a 22.4 percent decline from 2008 revenue of $255 billion, according to the latest projections by Gartner, Inc. This outlook is slightly better than the first quarter projections, when Gartner forecast semiconductor revenue to decline 24.1 percent in 2009. 28 May 2009 http://www.gartner.com/it/page.jsp?id=996412 The mobile payment industry will experience steady growth, as the number of mobile payment users worldwide will total 73.4 million in 2009, up 70.4 percent from 2008 when there were 43.1 million users, according to Gartner, Inc. 28 May 2009 http://www.gartner.com/it/page.jsp?id=995812 Companies that fail to invest in CRM strategies because of the tough economic climate will delay perceived benefits by at least 12 months once the economy recovers, giving rivals an advantage in the market, according to Gartner Inc. 26 May 2009 http://www.gartner.com/it/page.jsp?id=992012 U.S. national cybersecurity policy needs to take a more operational approach toward stimulating higher levels of security in cyberspace, rather than focusing on strategies to drive higher spending or higher visibility for security, according to Gartner, Inc. 21 May 2009 http://www.gartner.com/it/page.jsp?id=987412 Worldwide mobile phone sales totalled 269.1 million units in the first quarter of 2009, a 8.6 per cent decrease from the first quarter of 2008, according to Gartner, Inc. Smartphone sales surpassed 36.4 million units, a 12.7 per cent increase from the same period last year. 20 May 2009 http://www.gartner.com/it/page.jsp?id=985912 Gartner, Inc. is accepting nominations for its inaugural Business Process Management (BPM) Excellence Awards. Nominations will be accepted through July 15, 2009 via an online entry form from any end-user organization that has implemented a BPM program or project with resulting business impact. 15 May 2009 http://www.gartner.com/it/page.jsp?id=981912 Organisations must set realistic expectations, and identify a few numerical measures of success agreed with the business, to achieve value from service-oriented architecture (SOA), according to Gartner, Inc. A global Gartner survey of 200 companies conducted in the fourth quarter of 2008, found that 40 per cent of SOA users don't measure the time to achieve return on investment, and 50 per cent of non-SOA-users have not adopted it because they cannot articulate and demonstrate the business value of it. 14 May 2009 http://www.gartner.com/it/page.jsp?id=978712 The financial crisis has had a significant impact on the client computing industry in 2009, as witnessed in a survey by Gartner, Inc. that showed far more PC projects are postponed or scaled back this year rather than cancelled outright because of tighter IT budgets. Only 12 percent of those surveyed indicated they have outright cancelled a planned project since October 2008. 14 May 2009 http://www.gartner.com/it/page.jsp?id=978512 What: Gartner IT Infrastructure, Operations & Management Summit 2009 When: June 23-25, 2009 Where: Gaylord Palms Resort & Convention Center, Orlando, Florida Details: Agility - the ability to respond dynamically to changing business requirements - is paramount for IT infrastructure and operations (I&O) organizations. Virtualization, IT modernization, and real-time infrastructure architecture are increasingly essential to this agility. For complete event details, please visit the Gartner IT Infrastructure, Operations & Management Summit Web site at www.gartner.com/us/iom. 12 May 2009 http://www.gartner.com/it/page.jsp?id=975618 IT organizations responsible for responsible for e-commerce are challenged in 2009 to improve online customer experiences to make up for closed locations and lost sales personnel, while cutting IT expenditures by 5-25 percent, according to Gartner, Inc. 11 May 2009 http://www.gartner.com/it/page.jsp?id=973212 The market for software as a service (SaaS) is forecast to reach $8 billion in 2009, a 21.9 percent increase from 2008 revenue of $6.6 billion, according to Gartner, Inc. The market will show consistent growth through 2013 when worldwide SaaS revenue will total $16 billion for the enterprise application markets. 7 May 2009 http://www.gartner.com/it/page.jsp?id=968412 PC shipments in Western Europe totalled 15.3 million units in the first quarter of 2009, a 0.7 per cent increase from the same period in 2008, according to Gartner, Inc. 6 May 2009 http://www.gartner.com/it/page.jsp?id=966713 Almost 60 per cent of organisations in Western Europe will outsource more IT and business process functions in 2009, while renegotiation of existing contracts will rise to more than 60 per cent, according to a recent survey from Gartner, Inc. 6 May 2009 http://www.gartner.com/it/page.jsp?id=967119 Social banking won't change the consumer banking model immediately, although retail banks that understand social media, financial social networks and microfinance have a better chance of adapting their services, according to recent research by Gartner Inc. Those that don't, face the prospect of being sidelined in the emergence of the social-banking services model. 6 May 2009 http://www.gartner.com/it/page.jsp?id=966612 Revenue in the application infrastructure and middleware (AIM) software market* totaled $15.1 billion worldwide in 2008, a 6.9 percent increase from 2007, according to Gartner, Inc. In 2007, worldwide AIM revenue grew 13.3 percent and totaled $14.1 billion. 6 May 2009 http://www.gartner.com/it/page.jsp?id=966512 How companies segment their customers for their products and services is one of their most strategic activities, but most providers are giving it scant attention, according to Gartner, Inc. For many technology providers, segmentation typically stops at demographics. 6 May 2009 http://www.gartner.com/it/page.jsp?id=966412 Mobile portal voice over Internet Protocol (VoIP) offered by third-party application-based providers poses a huge and direct challenge to the $692.6 billion global mobile voice market, according to Gartner, Inc. Gartner predicts that over time traditional network-based mobile carriers face the real prospect of losing a major slice of their voice traffic and revenue to new non-infrastructure players that use VoIP. 5 May 2009 http://www.gartner.com/it/page.jsp?id=963712 As companies try to find cost optimization opportunities during the economic downturn, enterprisewide search projects costing more than $250,000 can, in some cases, be completed for much less by avoiding or reducing the costs of a full search platform installation, according to Gartner, Inc. 5 May 2009 http://www.gartner.com/it/page.jsp?id=963812 Shipments of mini-notebooks in Asia Pacific will reach four million units in 2009, growing by a robust 82 per cent over 2008, according to Gartner, Inc. Growth will stabilise at 20 per cent or more in 2010 and 2011, when mini-notebooks will account for more than 14 per cent of all mobile PCs shipped. 29 April 2009 http://www.gartner.com/it/page.jsp?id=954112 Governments worldwide are preparing for the anticipated spread of AH1N1 influenza (swine flu), but enterprises should not overact to the outbreak; they should take this event as a wake-up call and review and test their pandemic response plans, according to Gartner, Inc. 28 April 2009 http://www.gartner.com/it/page.jsp?id=952723 As companies look for ways to cut expenses and capital costs during the economic downturn, interest in strategic document outsourcing has grown, according to Gartner, Inc. However, organizations must ensure that outsourcing print and electronic document publishing improves customer communications without sacrificing quality, efficiency and confidentiality. 27 April 2009 http://www.gartner.com/it/page.jsp?id=950712 Despite the global recession, IT spending in infrastructure and operations projects is expected to remain strong amongst Australian companies throughout 2009, according to a new Gartner survey. 23 April 2009 http://www.gartner.com/it/page.jsp?id=945712 Organisations that have implemented substantial data integration architectures can save more than $500,000 annually by rationalising tools in the short term and adopting a shared-services model in the longer term, according to Gartner, Inc. Deployment of multiple and functionally overlapping data integration tools creates excessive cost in terms of software licensing, maintenance, and skills of up to $250,000 per tool annually. 22 April 2009 http://www.gartner.com/it/page.jsp?id=944512 Gartner, Inc. and 1to1 Media are accepting nominations for the second annual Gartner & 1to1 Customer Awards. Nominations will be accepted through May 22nd via an online entry form from any end-user organization that is making a big impact through their customer relationship strategy and achieving an unrivaled level of excellence in delivering the customer experience. 21 April 2009 http://www.gartner.com/it/page.jsp?id=943316 Indian business process outsourcing (BPO) providers have proved to be stiff competition to western BPO providers, accounting for 5 percent of market revenue generated among the top 150 providers in 2008, according to Gartner, Inc. Gartner analysts expect this increase in revenue to be maintained, with the BPO market share of Indian vendors expected to nearly double by 2010. 20 April 2009 http://www.gartner.com/it/page.jsp?id=942012 PCs and associated peripherals contribute approximately 31 percent of worldwide information and communication technology (ICT) energy use, and many companies would like to pare this down, but dont know where to start, according to Gartner Inc. 20 April 2009 http://www.gartner.com/it/page.jsp?id=941912 Gartner Announces Portals, Content & Collaboration Summit 2009 When: June 8-10, 2009 Where: JW Marriott Grande Lakes, Orlando, Florida For complete event details, please visit the Gartner PCC Summit Web site at www.gartner.com/us/pcc. Members of the media can register for the event by contacting Christy Pettey at christy.pettey@gartner.com. 16 April 2009 http://www.gartner.com/it/page.jsp?id=940217 The number of reported outsourcing "megadeals" awarded to a single service provider in 2008 was 12, an increase from 10 in 2007, according to Gartner, Inc. Megadeals are characterized as being worth more than $1 billion. In terms of megadeal total contact value (TCV), the total for the 12 megadeals in 2008 was $17.1 billion, compared with $12 billion for 2007. Although 2008 reveals an increase in the TCV of 2007 megadeals, it is still lower than the amounts realized prior to 2007 16 April 2009 http://www.gartner.com/it/page.jsp?id=939712 The recession is resulting in cutbacks across all projects, including green IT programmes, but a survey by Gartner, Inc. indicates that most organisations will maintain the priority of green IT projects. 16 April 2009 http://www.gartner.com/it/page.jsp?id=939512 Worldwide PC shipments totaled 67.2 million units in the first quarter of 2009, a 6.5 percent decline versus first quarter 2008, according to preliminary results from Gartner, Inc. 15 April 2009 http://www.gartner.com/it/page.jsp?id=939015 More than 5 million U.S. consumers lost money to phishing attacks in the 12 months ending in September 2008, a 39.8 percent increase over the number of victims a year earlier, according to Gartner, Inc. 14 April 2009 http://www.gartner.com/it/page.jsp?id=936913 Shifts in customer demand, a changing competitive landscape, a weak economy and new government policies will shape carrier strategies during 2009 and 2010, according to Gartner, Inc. Carriers will struggle to maintain and grow their market position in this shifting landscape, and success will demand investment strategies that are aligned with the pace of recovery in each country and region. 14 April 2009 http://www.gartner.com/it/page.jsp?id=936912 Worldwide semiconductor capital equipment spending totaled $30.7 billion in 2008, a 31.7 percent decline from the previous year, according to final results by Gartner, Inc. In major segments, wafer fab equipment declined 32.8 percent, while back-end equipment (BEE) decreased 27.2 percent, as both areas were hit hard by reductions in capital spending. 13 April 2009 http://www.gartner.com/it/page.jsp?id=935617 Federal government intervention and stimulus spending should have a considerable impact on vertical-market organizations, which face complex business and technology challenges in 2009, according to Gartner. However, Gartner said stimulus targets and timing remain uncertain, leaving vertical-market organizations looking for greater clarity on how best to unlock government support. 13 April 2009 http://www.gartner.com/it/page.jsp?id=935614 Gartner Announces Outsourcing & Vendor Management Summit 2009 When: May 4-6, 2009 Where: Mandalay Bay Resort & Convention Center, Las Vegas For complete event details, please visit the Gartner Outsourcing & Vendor Management Summit Web site at www.gartner.com/us/outsourcing. Members of the media can register for the event by contacting Christy Pettey at christy.pettey@gartner.com. 9 April 2009 http://www.gartner.com/it/page.jsp?id=933918 Virtualisation software revenue in Europe, the Middle East and Africa (EMEA) will increase 55 per cent from 330 million in 2008 to 512 million in 2009, according to Gartner, Inc. 8 April 2009 http://www.gartner.com/it/page.jsp?id=932613 Worldwide semiconductor revenue totaled $255 billion in 2008, down 5.4 percent, or a decrease of $14.5 billion from 2007 revenue, according to the final market share analysis by Gartner, Inc. The steep decline in the market in the final quarter of 2008, combined with the ongoing economic weakness, signals far worse declines in 2009. 8 April 2009 http://www.gartner.com/it/page.jsp?id=932612 The Software as a Service (SaaS) model for e-mail solutions is proving attractive for many customers and will represent 20 percent of the commercial e-mail market by the end of 2012, according to Gartner, Inc. In 2007, the SaaS e-mail market represented 1 percent of the commercial e-mail market. 7 April 2009 http://www.gartner.com/it/page.jsp?id=931215 Gartner Spotlight Report Highlights the Future of the Contact Center 2 April 2009 http://www.gartner.com/it/page.jsp?id=927613 While service-oriented architecture (SOA) has been around for more than a decade, SOA is evolving to be a key enabler for some of the emerging technologies that enterprises use today and in the future, according to Gartner, Inc. 2 April 2009 http://www.gartner.com/it/page.jsp?id=927612 The unprecedented decline of the global economy is impacting the IT industry with worldwide IT spending forecast to total $3.2 trillion in 2009, a 3.8 per cent decline from 2008 revenue of nearly $3.4 trillion, according to Gartner, Inc. 31 March 2009 http://www.gartner.com/it/page.jsp?id=925314 Worldwide enterprise software revenue is forecast to total $222.6 billion in 2009, reflecting a "flat" 0.3 percent growth rate from 2008 revenue of $221.9 billion, according to Gartner, Inc. 30 March 2009 http://www.gartner.com/it/page.jsp?id=923312 Companies in France and the UK are significantly ahead of those in Germany in terms of adoption of software as a service (SaaS) applications, according to a recent survey* by Gartner, Inc. However, Gartner said that the responses from German organisations suggest that the difference in adoption levels will shrink if users follow through on their plans for SaaS adoption in 2009. 30 March 2009 http://www.gartner.com/it/page.jsp?id=923212 The worldwide hosted virtual desktop (HVD) market will accelerate through 2013 to reach 49 million units, up from more than 500,000 units in 2009, according to Gartner Inc. Worldwide HVD revenue will grow from about $1.3 billion to $1.5 billion in 2009, which is less than 1 percent of the worldwide professional PC market, to $65.7 billion in 2013, which will be equal to more than 40 percent of the worldwide professional PC market. 26 March 2009 http://www.gartner.com/it/page.jsp?id=920814 As businesses struggle to consider the uses of microblogging platforms such as Twitter in the workplace, Gartner, Inc. has highlighted the four ways in which organizations are using Twitter. 26 March 2009 http://www.gartner.com/it/page.jsp?id=920813 Worldwide cloud services revenue is on pace to surpass $56.3 billion in 2009, a 21.3 percent increase from 2008 revenue of $46.4 billion, according to Gartner, Inc. The market is expected to reach $150.1 billion in 2013. 26 March 2009 http://www.gartner.com/it/page.jsp?id=920712 As German buyers slow their decision-making processes and IT investments, Gartner, Inc. has identified 11 options for German CIOs to optimise their IT investments in 2009. 26 March 2009 http://www.gartner.com/it/page.jsp?id=920912 Newspapers are not doing enough to take advantage of the social power of their readers, according to a recent survey by Gartner Inc. Analysts said that newspapers are faced with declining circulations, falling offline and online revenue, and competition from digital sources, but are failing to capitalize on their biggest supporters, their readers. 25 March 2009 http://www.gartner.com/it/page.jsp?id=919612 A high proportion of IT professionals responsible for "green IT" programs are unsure whether their enterprises are considering carbon pricing, according to Gartner, Inc. A recent Gartner survey found that 36 per cent of respondents that were responsible for green IT programs in enterprises said it was possible, or they didn't know, if carbon pricing was influencing their organization's planning for the next 24 months. 24 March 2009 http://www.gartner.com/it/page.jsp?id=918512 Prices of IT services in outsourcing are anticipated to shrink by 5 percent to 20 percent during 2009 and 2010, according to Gartner, Inc. Analysts said IT outsourcing prices are likely to decrease during the next two years due to the uncertain economic climate, IT budget constraints and general market consciousness. 23 March 2009 http://www.gartner.com/it/page.jsp?id=917412 With CEOs facing unprecedented challenges ahead as businesses struggle with the realities of dealing with the economic downturn, Gartner, Inc. has identified the seven greatest concerns for CEOs in 2009. 19 March 2009 http://www.gartner.com/it/page.jsp?id=915212 As companies try to find cost optimization opportunities during the economic downturn, business process management (BPM) investments can provide a cost savings of as much as 20 percent within the first year of implementation, according to Gartner, Inc. Analysts have said enterprises can achieve the payback from their BPM implementation within a year. 16 March 2009 http://www.gartner.com/it/page.jsp?id=913412 Gartner, Inc. has revealed its key predictions for identity & access management (IAM) between 2009 and 2011. Speaking ahead of the Gartner Identity & Access Management Summit 2009 in London, analysts have identified forward-looking assumptions around smart-card authentication, identity-aware networks, hosted IAM and out-of-band (OOB) authentication. 12 March 2009 http://www.gartner.com/it/page.jsp?id=911212 In the fourth quarter of 2008, worldwide sales of smartphones to end users reached 38.1 million units, an increase of 3.7 per cent on the fourth quarter of 2007, according to Gartner, Inc. Global sales of smartphones for 2008 reached 139.3 million devices, up 13.9 per cent compared with 2007. 11 March 2009 http://www.gartner.com/it/page.jsp?id=910112 Gartner Business Continuity Management Summit 2009 April 27-29, 2009 Sheraton Chicago Hotel & Towers, Chicago, IL. www.gartner.com/us/bizcon 10 March 2009 http://www.gartner.com/it/page.jsp?id=909329 Gartner 2009 Risk Management & Compliance Summit April 29-May 1, 2009 Sheraton Chicago Hotel & Towers, Chicago, IL. More Information: www.gartner.com/us/risk 10 March 2009 http://www.gartner.com/it/page.jsp?id=909326 Eroding worldwide economic conditions are causing a dramatic downturn in capital equipment spending for the semiconductor industry, according to Gartner, Inc. Analysts said the receding environment will continue throughout most of the year before a slow recovery begins in 2010. 9 March 2009 http://www.gartner.com/it/page.jsp?id=908914 Worldwide external controller-based (ECB) disk storage revenue totaled $18 billion in 2008, an 11.3 percent increase over 2007 revenue of $16.2 billion, according to Gartner, Inc. 6 March 2009 http://www.gartner.com/it/page.jsp?id=907614 In Europe, the Middle East and Africa (EMEA), server shipments totalled just under 705,000 units in the fourth quarter of 2008, a 9.2 per cent decline from the same period in 2007 (see Table 1), according to Gartner, Inc. Server revenue totalled $4.3 billion in the fourth quarter of 2008, a 20.6 per cent decrease over the same quarter of 2007 (see Table 2), the greatest decline since the market shrank by 11 per cent in 2002. 5 March 2009 http://www.gartner.com/it/page.jsp?id=906916 Approximately 7.5 percent of U.S. adults lost money as a result of some sort of financial fraud in 2008, in large part because of data breaches, according to a recent survey by Gartner, Inc. Analysts said this is having an adverse effect on consumer victims who are significantly changing their financial transaction behaviors. 4 March 2009 http://www.gartner.com/it/page.jsp?id=906312 Worldwide server shipments in the fourth quarter of 2008 declined 11.7 percent decline from the fourth quarter of 2007, while server revenue decreased 15.1 percent, according to Gartner, Inc. 3 March 2009 http://www.gartner.com/it/page.jsp?id=905914 The global economic downturn had a significant impact on the mobile phone industry as worldwide mobile phone sales to end users totalled 314.7 million units in the fourth quarter of 2008, a 4.6 per cent decline from the fourth quarter of 2007, according to Gartner, Inc. Manufacturers continued to struggle against low consumer confidence in both emerging and mature markets. 2 March 2009 http://www.gartner.com/it/page.jsp?id=904729 The PC industry will experience its sharpest unit decline in history, with PC shipments totaling 257 million units in 2009, an 11.9 percent decline from 2008, according to Gartner, Inc. Previously, PC units experienced their worst decline in 2001 when unit shipments contracted 3.2 percent. 2 March 2009 http://www.gartner.com/it/page.jsp?id=904412 The winner of the 2009 Gartner Business Intelligence Excellence Award for the Asia Pacific region is food packaging company Tetra Pak. 27 February 2009 http://www.gartner.com/it/page.jsp?id=901712 Organizations seeking to rationalize IT spending should look closely at IT services investments, because they can represent one the largest opportunities for cost savings and optimization, according to Gartner, Inc. 26 February 2009 http://www.gartner.com/it/page.jsp?id=899013 The business goals and challenges of customer relationship management (CRM) programmes will remain the same today as they were 10 years ago, and they will continue to predominate during the next 10 years, according to Gartner, Inc. 26 February 2009 http://www.gartner.com/it/page.jsp?id=899012 Gartner, Inc. today announced the winner of its inaugural Wireless & Mobile Excellence Award. The award was given to Royal Mail. 25 February 2009 http://www.gartner.com/it/page.jsp?id=898412 The impact of the financial crisis will result in the semiconductor industry experiencing near record revenue declines in 2009, according to Gartner, Inc. Worldwide semiconductor revenue is forecast to reach $194.5 billion in 2009, a 24.1 percent decline from 2008 revenue. 25 February 2009 http://www.gartner.com/it/page.jsp?id=897012 Although consumers claim to be concerned about security, they have little tolerance for sacrificing convenience to safeguard that security, according to Gartner Inc. Despite widespread security concerns, consumers continue to rely on service providers to protect their safety and persist in using unsafe password management practices, preferring to maintain the status quo rather than exploring new security methods. 24 February 2009 http://www.gartner.com/it/page.jsp?id=895012 Worldwide vertical market IT spending is projected to total $2.7 trillion in 2009, a 0.5 percent increase from 2008, according to Gartner, Inc. Utilities, Healthcare and Government are expected to be the strongest-growing segments of the market in 2009. 23 February 2009 http://www.gartner.com/it/page.jsp?id=893512 As enterprises around the world face global economic conditions that have not existed for a very long time, IT spending budgets in India, in contrast to many other regions of the world, will still grow at 5.52 percent in 2009, according to results from the 2009 CIO Agenda survey conducted by Gartner, inc. However, this is a sharp fall from the 13 percent IT budget increase reported in 2008. 19 February 2009 http://www.gartner.com/it/page.jsp?id=889813 The rise in popularity of the software-as-a-service (SaaS) delivery model has resulted in a number of assumptions about this emerging model, but it has been difficult for many companies to separate truth from fiction, according to Gartner, Inc. Gartner analysts have examined the top-five assumptions to provide a bit of a reality check on the state of the SaaS industry. 19 February 2009 http://www.gartner.com/it/page.jsp?id=889713 Social computing is becoming a significant customer relationship management (CRM) market trend and represents a disruptive force in this market, according to Gartner, Inc. Gartner predicts that, by 2010, more than 60 per cent of Fortune 1000 companies will have some form of online community that can be used for customer relationship purposes. 19 February 2009 http://www.gartner.com/it/page.jsp?id=889712 The market for Business Intelligence (BI) platform software in Australia is forecast to reach A$174.8 million (US$152 million) in 2009, up 16.8 percent from A$149.6 million (US$130.1 million) in 2008, according technology research and advisory firm Gartner, Inc. 18 February 2009 http://www.gartner.com/it/page.jsp?id=888412 The combined printer, copier and multifunctional product (MFP) shipments market in Europe, Middle East and Africa (EMEA) totalled 48.2 million units, a decline of 8.4 per cent over 2007 (see Table 1), according to Gartner, Inc. 17 February 2009 http://www.gartner.com/it/page.jsp?id=887012 Worldwide virtualisation software revenue will increase 43 per cent from $1.9 billion in 2008 to $2.7 billion in 2009, according to Gartner, Inc. Global virtualisation penetration is on pace to reach 20 per cent in 2009 from 12 per cent in 2008. Its adoption within the IT organisation is driven by the need to reduce the total cost of ownership (TCO), enhance the agility and speed of deployment of IT needs and minimise carbon footprint 12 February 2009 http://www.gartner.com/it/page.jsp?id=883312 There are four discrete levels at which IT organizations can help their enterprises optimize business costs, according to Gartner, Inc. Gartner recommends that IT and business leaders use a cost optimization framework as a template when evaluating cost optimization initiatives. 11 February 2009 http://www.gartner.com/it/page.jsp?id=881512 Gartner, Inc. announced today the three finalists for the Gartner Business Intelligence (BI) Excellence Award. The finalists are GE Rail Services, the Social Security Administration and the US Army Armament Research, Development and Engineering Center (ARDEC). 10 February 2009 http://www.gartner.com/it/page.jsp?id=880612 Organizations that are actively employing power management functionality can expect to save $43,300 per year, compared with an unmanaged 2,500-PC organization, according to Gartner, Inc. In addition, turning off and unplugging machines saves another $6,500, but this may affect employee productivity because updates will need to be carried out during working hours. 9 February 2009 http://www.gartner.com/it/page.jsp?id=878912 The challenge of current world economic conditions is set to drive uptake of video telepresence in the next three years, with the travel industry losing out, according to Gartner Inc. Gartner analysts predict that high-definition based video meeting solutions will replace 2.1 million airline seats annually, costing the travel and hospitality industry US$3.5 billion per year. 6 February 2009 http://www.gartner.com/it/page.jsp?id=876512 The top 10 original equipment manufacturer (OEM) firms accounted for $91.6 billion of the semiconductor market in 2008, representing one-third of all semiconductor consumption, according to preliminary results from Gartner, Inc. This was a 3.8 percent decline from 2007. The leading applications remain PCs and mobile phones. 4 February 2009 http://www.gartner.com/it/page.jsp?id=874413 Future of Wireless Industry to Be Discussed at Gartner Wireless & Mobile Summit, February 23-25, in Chicago 4 February 2009 http://www.gartner.com/it/page.jsp?id=874012 Gartner, Inc. announced today the three finalists for the inaugural Gartner Wireless & Mobile Excellence Award. A team of Gartner analysts evaluated and selected 3 finalists based on how well they demonstrated excellence in their wireless & mobile initiatives. 3 February 2009 http://www.gartner.com/it/page.jsp?id=872814 PC shipments in Western Europe totalled 20.1 million units in the fourth quarter of 2008, an increase of 12.1 per cent from the same period in 2007. In 2008, PC shipments reached 66 million units in Western Europe, representing 17.2 per cent growth from 2007 (see Table 1). 3 February 2009 http://www.gartner.com/it/page.jsp?id=872212 The cloud computing market is in a period of excitement, growth and high potential, but will still require several years and many changes in the market before cloud computing - or service-enabled application platforms (SEAPs) - is a mainstream IT effort, according to Gartner, Inc. 2 February 2009 http://www.gartner.com/it/page.jsp?id=871113 According to a recent survey from Gartner, Inc more than three quarters of respondents in Europe said they are planning to enhance their investments in CRM initiatives in 2009. These projects will focus on improving customer retention and increasing wallet share. 29 January 2009 http://www.gartner.com/it/page.jsp?id=868514 The relentless doubling of processors per microprocessor chip will drive the total processor counts of upcoming server generations to peaks well above the levels for which key software have been engineered, according to Gartner, Inc. Operating systems, middleware, virtualization tools and applications will all be affected, leaving organizations facing difficult decisions, hurried migrations to new versions and performance challenges as a consequence of this evolution. 28 January 2009 http://www.gartner.com/it/page.jsp?id=867112 Gartner, Inc. has identified eight mobile technologies that will evolve significantly through 2010, impacting short-term mobile strategies and policies. 28 January 2009 http://www.gartner.com/it/page.jsp?id=867012 Technology research and advisory firm Gartner has announced the names of the three finalists for the 2009 Gartner Business Intelligence (BI) Excellence Award for Asia Pacific. The award will be presented at the company's Business Intelligence and Information Management Summit next month. 27 January 2009 http://www.gartner.com/it/page.jsp?id=866012 Analysts Discuss the Future of CRM at Gartner Customer Relationship Management Summit, March 3-4, in London 22 January 2009 http://www.gartner.com/it/page.jsp?id=862612 Gartner, Inc. has revealed its five predictions for business intelligence (BI) between 2009-2012. Speaking ahead of the Gartner Business Intelligence Summit 2009 in The Hague, analysts' predictions ranged from the impact of business units exerting greater control over analytic applications to the effect of the economic crisis and how it will force a renewed focus on information trust and transparency to innovations such as collaborative decision making and trusted data providers. 15 January 2009 http://www.gartner.com/it/page.jsp?id=856714 The outsourcing industry is not immune to the ripple effects of the widespread economic volatility, however, in an economic downturn, cost will trump value considerations, according to Gartner, Inc. 15 January 2009 http://www.gartner.com/it/page.jsp?id=856713 In the fourth quarter of 2008, the worldwide PC industry suffered its worst growth rate since 2002 as worldwide shipments totalled 78.1 million units, a 1.1 per cent increase from the fourth quarter of 2007, according to preliminary results by Gartner, Inc. 15 January 2009 http://www.gartner.com/it/page.jsp?id=856712 As enterprises face a challenging economic environment, IT spending budgets will be essentially flat with a planned increase of 0.16 percent in 2009, according to results from the 2009 CIO survey by Gartner Executive Programs (EXP). 14 January 2009 http://www.gartner.com/it/page.jsp?id=855612 Enterprise content management (ECM) can bring business process efficiencies and help the environment at the same time by reducing paper-based processes and the inherent latencies and costs, according to Gartner, Inc. Gartner has examined six areas in which organisations can develop strategies to become more agile and efficient while reducing the environmental impact of the business. 12 January 2009 http://www.gartner.com/it/page.jsp?id=853313 The megavendors are slowing market revenue growth but increasing business intelligence (BI) usage by bundling BI into their product stacks as a low-cost or free value-add, according to Gartner, Inc. 9 January 2009 http://www.gartner.com/it/page.jsp?id=852112 Gartner, Inc today presented its 10 'CIO resolutions for 2009' designed to help CIOs excel and deliver better personal and team outcomes beyond their core IT agenda. 6 January 2009 http://www.gartner.com/it/page.jsp?id=850212