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• Nick Jones
• VP Distinguished Analyst
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  As a Vice President and Distinguished Analyst in Gartner Research, Nick Jones' research focuses mainly on mobile and wireless business and technology. This includes business-to-employee (B2E) and business-to-consumer (B2C) applications of mobility as well as mobile application development and delivery technologies including J2ME, and compact .NET. He also covers mobile payments; and emerging trends and technologies in the industry. His secondary research interests include the social impact of technology, and European IT issues. Before joining Gartner, Mr. Jones built an impressive track record in IT, from both the user and vendor perspectives. He has worked for consulting organizations and software tools vendors in a variety of roles including technical consulting, product management, product selection and evaluation, globalization and product architecture.
  
  

• Bob Hafner
• Managing VP
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  Bob Hafner is the Managing Vice President of Gartner Research's Enterprise Communications Application Team. Mr. Hafner sets the worldwide research direction and framework for this team, which focuses on voice, contact centers, Unified Communications and mobile applications migrating to IP applications. Prior to joining Gartner, Mr. Hafner was employed by the Bank of Nova Scotia, where his responsibilities included network design, network and system performance, capacity planning, product evaluation, acquisition management and implementation.
  
  

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