Welcome Address
Opening Remarks
- Peter Sondergaard
- SVP Research
- Gartner
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Mastermind Interview Keynotes are a highlight of Gartner Symposium/ITxpo. Come hear technology’s leading CEOs reveal corporate strategy, product direction and other key insights. The soft economy is driving calls for process improvements, productivity gains and cost cuts. Despite all this, business is demanding that IT deliver on the innovations and competitive advantage that will help the enterprise succeed. Now more than ever, you’ve got to manage the dual priorities of IT and business - and the business of IT. The Gartner Analyst Opening Keynote will delve into the business imperatives that are - or should be - driving key technology strategies and investments. We’ll also look at each of the core areas of IT and the evolution, or the revolution, in the way these strategies and investments are being evaluated, delivered and managed. Consider this a wake-up call not just for your week but also for your year. You won’t want to miss this ensemble performance of some of Gartner’s leading minds.
- Whit Andrews
- VP Distinguished Analyst
- Gartner
- Kathy Harris
- VP Distinguished Analyst
- Gartner
- Dale Vecchio
- Research VP
- Gartner
- Brian Gammage
- VP & Gartner Fellow
- Gartner
- Richard Hunter
- GVP & Gartner Fellow
- Gartner
Mastermind Keynotes
Gartner Symposium/ITxpo is known for its Mastermind Keynotes. These hard-hitting interviews with technology's leading CEOs reveal corporate strategy, product direction and other questions our audience wants answered. The Keynotes sessions will take place live in the Dolphin’s Hemisphere Ballroom.
- Steve Ballmer
- CEO
- Microsoft Corporation
- Thursday, October 16, 2008 11:00 – 11:45 am
- See Webcast
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Read Bio
Steve A. Ballmer. Ballmer joined Microsoft in 1980 and was the first business manager hired by Bill Gates. During the past 20 years, Ballmer has headed several Microsoft divisions, including operations, operating systems development, and sales and support. In July 1998, he was promoted to President, a role that gave him day-to-day responsibility for running Microsoft. He was named CEO in January 2000, assuming full management responsibility for the company, which includes delivering on the company's mission of enabling people and businesses throughout the world to realize their full potential. Together with Gates and the company's other business and technical leaders, Ballmer is focused on continuing Microsoft's innovation and leadership across the company's seven businesses. Microsoft's goal is to provide an integrated platform to enable a seamless experience across a wide range of computing and non-PC devices and services.
- John Chambers
- CEO
- Cisco Systems
- Tuesday, October 14, 2008 11:00 – 11:45 am
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See Webcast
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Read Bio
John Chambers is Chairman and CEO of Cisco. Since January 1995, when he assumed the role of CEO,
Chambers has grown the company from $1.2 billion in annual revenues to approximately $40 billion. In November 2006, he was named Chairman of the Board, in addition to his CEO role.
Chambers has been lauded by government leaders and publications worldwide for his visionary strategy, his ability to drive an entrepreneurial culture, and his warm-hearted, straight-talking approach. He has received numerous awards for his leadership, including the first-ever Clinton Global Citizen Award in 2007, three-time winner of the "Best Investor Relations by a CEO" award by IR Magazine, six-time winner of the Best CEO in America in the "Telecommunications, Data Networking" category by Institutional Investor magazine, and the 2005 International Partner award from the California Israel Chamber of Commerce. He was also named "The Most Influential CEO" in telecommunications by Institutional Investor magazine and "The Most Influential Person in Communications" by Telecom Magazine. San Jose Magazine named Chambers "Man of the Year" in 2005.
- Joseph Eng
- EVP, Systems & Technology
- JetBlue Airlines
- Wednesday, October 15, 2008 11:00 – 11:45 am
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See Webcast
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Read Bio
Joseph "Joe" Eng is JetBlue's Executive Vice President of Systems and Technology, and is responsible for the value airline's IT strategy, development and execution. Mr. Eng joined JetBlue in March 2008 and reports to Russ Chew, JetBlue's President and Chief Operating Officer.
JetBlue's reputation as a savvy user of technology stems from the very first days of the New York-based airline's operation. JetBlue is ticketless – the first airline to be completely ticketless – and the majority of JetBlue travel is sold via the www.jetblue.com website. This self-serve model requires efficient and easy interaction points for customers and JetBlue crewmembers. However, as JetBlue has grown (to now more than 50 destinations), new challenges have emerged, including the scalability of the operational infrastructure (crew scheduling, flight scheduling), providing a broader array of destinations through alliances with other airlines, and new customer-facing opportunities, such as inflight access to texting and internet service. JetBlue is scheduled to open Terminal 5 at JFK, its new home, in the Fall of 2008. This terminal will provide JetBlue's customers with a state-of-the-art environment as part of the customer-focused and friendly JetBlue experience.
Mr. Eng has organized JetBlue's IT goals around four themes: Alignment with the Business; Leading, not just Following; Consistent, Predictable, Improving; and Maximizing IT Investment.
Mr. Eng was previously President and Chief Executive Officer of Spectrum Systems, a provider of IT solutions and services to the public and private sectors. Mr. Eng was recognized by CIO Magazine as one of the top 100 CIOs in 2005 for bold leadership and in 2006 for innovation. This recognition came when he was CIO, leading product development, technology, and global operations, for SWIFT, a world-wide provider of mission critical financial messaging services. Prior to that, he held leadership positions in the telecommunications industry.
