'); writeln(''); writeln(' '); close(); } var img = new Image(); img.onload = function() { sizeImgWin(imgWin, img) }; img.src = imageURL; } function sizeImgWin(win, img) { var new_w = img.width; var new_h = img.height; var old_w = win.innerWidth || win.document.body.offsetWidth; var old_h = win.innerHeight || win.document.body.offsetHeight; if (!new_w) { new_w = old_w; } if (!new_h) { new_h = old_h; } new_w -= old_w; new_h -= old_h; win.resizeBy(new_w,new_h); win.document.title = img.src.substring(img.src.lastIndexOf("/")+1); var pic = win.document.getElementById('pic'); pic.src = img.src; pic.style.display = 'block'; }

Business processes are key to realizing the organization's vision and keeping its strategy on track when conditions change. Since all enterprises execute their vision and strategy through daily operations, focusing on continual process improvement is critical to achieving sustained business advantage.

Gartner helps business process leaders stay on top of the knowledge and technology-related insight needed to ensure your business processes can meet the challenges of today's global competitive climate.

You receive a set of tools and resources delivered in a highly interactive, easy-to-navigate portal

Research Just For You

We organize our insight around your key processes to ensure you get the right information when you need it

Analyst Picks

Top 3 "Must Read" research keeps you current on what's hot

Most Viewed

See what research your peers are reading, plus rate those documents yourself

View larger screenshot
  • Process Centered Organization
  • "BPI delivers real rates of return, shortened time to market, and increases of quality while incrementally moving toward a process centered organization. We see a day when organizations compete with their processes like they compete with their product and services."
  • — Jim Sinur, VP Distinguished Analyst
  • Business Processes
  • "Business processes are key to delivering the organization's vision and keeping its strategy on track when conditions change, especially in today?s global and connected economy."
  • IT Leadership
  • "The focus on business process provides IT leadership a unique opportunity to shed their techy persona and deliver broader business value to the organization."
  • Business Process Management
  • "Business Process Management changes everything. If you think you can succeed with BPM and Business Process Improvement without changing your culture, organization and mindset, then you have a world of hurt ahead of you."