Many sourcing and vendor decisions are made ad hoc, as tactical reactions to immediate needs. In the end, costs aren't effectively controlled, service effectiveness is compromised, and customer satisfaction suffers.

Nearly all organizations have room for improvement in their sourcing competencies and vendor relationships. Whether you're procuring products or services, we help educate you with current sourcing techniques and fresh thinking. You learn how your approach to sourcing and strategic vendor relationships contributes to growth, global expansion, increased agility, profitability and business advantage.

You receive a set of tools and resources delivered in a highly interactive, easy-to-navigate portal

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  • Sourcing Relationships
  • "If you don't constantly manage and refresh your sourcing relationships, they can quickly get out of sync with your business strategy."
  • — Christopher Ambrose, Research VP
  • Spending
  • "Most CIOs are spending more than 50% of their budget with suppliers - and dedicating about 5% of their management resources to sourcing and vendor relations. Surely something is wrong here."
  • Investing
  • "A recurring lesson learned is that organizations under-invested in sourcing strategy, governance and management, and had problems because of it, yet organizations continue to under-invest."
  • Multisourcing
  • "Multisourcing will be the dominant service delivery model of the future. Organizations that learn to master it now will lead their industries; those that do not will operate at a disadvantage, compromising agility and growth."