Business processes are key to realizing the organization's vision and keeping its strategy on track when conditions change. Since all enterprises execute their vision and strategy through daily operations, focusing on continual process improvement is critical to achieving sustained business advantage.
Gartner helps business process leaders stay on top of the knowledge and technology-related insight needed to ensure your business processes can meet the challenges of today's global competitive climate.
Learn More in Our Webcast
- Building a business case – quantifying Return on Investment (ROI)
- Cost justification: Do the benefits exceed the costs?
- Benefits realization – achieving the ROI
- Metrics – measuring the right things
- Measurement – measuring them the right way
- Monitoring – using Key Performance Indicators (KPIs) to drive continual improvement
- Driving change in areas not under your control
- Organizational resistance to change
Business Operations
"Business processes are key to delivering the organization's vision and keeping its strategy on track when conditions change, especially in today's global and connected economy."
Janelle Hill
VP Distinguished Analyst
Role Service Director
LISTEN TO PODCASTS:
- SOA: The Good, the Bad & the Ugly Part I
- 17 July 2007
- Listen Now
- Meet Your Business Process Improvement (BPI) Analyst: Eric Deitert
- 7 August 2007
- Listen Now
- SOA: The Good, the Bad & the Ugly Part II
- 19 July 2007
- Listen Now
ATTEND EVENTS:
- Portals, Content & Collaboration Summit
- 8-10 June 2009
- Orlando, FL
- WW Symposium
- Orlando | Cannes | Sydney | Tokyo
- Portals Content & Collaboration Summit
- 16 - 17 September 2009
- London, UK
- Business Process Management Summit
- 5 - 7 October 2009
- Orlando, FL
- Elise Olding
- Paolo Malinverno
- Janelle Hill
- Janelle Hill
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