Succeed as an IT Leader

Many sourcing and vendor decisions are made ad hoc, as tactical reactions to immediate needs. In the end, costs aren't effectively controlled, service effectiveness is compromised, and customer satisfaction suffers.

Nearly all organizations have room for improvement in their sourcing competencies and vendor relationships. Whether you're procuring products or services, we help educate you with current sourcing techniques and fresh thinking. You learn how your approach to sourcing and strategic vendor relationships contributes to growth, global expansion, increased agility, profitability and business advantage.



 

Learn More in Our Webcast

We Can Help With Your Key Issues:
  • Strategic IT sourcing versus ad hoc IT purchasing
  • Spend and demand management
  • Requirements definition
  • Vendor evaluation and selection
  • Contract life cycle management
  • Software licensing
  • Service delivery models
  • Pricing models
  • Strategic vendor management vs. supplier or service delivery management
  • Service level measurement, monitoring and management
  • Linkage with business Key Performance Indicators (KPIs)


Business Operations

"If you don't constantly manage and refresh your sourcing relationships, they can quickly get out of sync
with your business strategy."


 

Chris Ambrose
Research VP
Role Service Director






 

LISTEN TO PODCASTS:

  • The IT Landscape in India and China
  • 8 January 2007
  •  Listen Now
 
  • The Competency Model for Mastering Multisourcing
  • 5 October 2007
  •  Listen Now
 
  • Considerations when Outsourcing AD to India
  • 19 November 2007
  •  Listen Now
 

ATTEND EVENTS:

 
 
 
 
 
© 2008 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Gartner is a registered trademark of Gartner Inc. or its Affiliates.