Total Cost of Ownership (TCO®) Modeling Tools Gartner TCO Modeling Tools facilitate the collection and measurement of direct and indirect IT costs and service levels, allowing you to analyze and manage a wide range of cost, risk, and other issues within business computing environments. Plays a crucial role in measuring the impact of IT decisions. Accurately communicates the real value of IT investments. Enables organizations to analyze and manage a wide range of costs, risks and other issues within a variety of computing environments. Access to documentation, application bulletins, and application updates. TCO Manager for Contact Center and Help Desk TCO Manager for Data Network TCO Manager for Distributed Computing TCO Manager for Enterprise Operations Center TCO Manager for Voice Telecom TCO Analyst for Distributed Computing    Exchange Rate Table Instructions: After downloading the Exchange Rate Table change the file name from tco_research.bin to dscrates.xls. Size - 1594kb    Date published: 02/21/2001