Winners to be Announced at Gartner Customer Relationship Management Summit 2010, 16-17 March in London
Nominations are being accepted for the Gartner, Inc. and 1to1 Media Customer Relationship Management (CRM) Excellence Awards 2010. Nominations can be received online through 29 January 2010 from any end-user organisation that is truly customer focused and committed to providing personalised, consistent and appropriate experiences for each and every customer interaction.
"Gartner and 1to1 Media CRM Excellence Award recognise outstanding CRM initiatives based on criteria defined in Gartner's Eight Building Blocks of CRM (CRM vision, CRM strategy, valued customer experience, organisational collaboration, CRM processes, CRM information, CRM technology and CRM metrics),” said Johan Jacobs, research director at Gartner. “Applicants will be selected based on how comprehensively their CRM solutions embraced each of Gartner’s Eight Building Blocks.”
The entries will be rated by a panel of Gartner analysts and 1to1 Media judges. Awards will be announced for five categories of CRM initiatives:
The winner in each of the above five categories will receive an award and the best three will each present their cases at the Gartner Customer Relationship Management Summit 2010 on Wednesday 17 March in London. Gartner CRM analysts and 1to1 Media judges will evaluate, recognise and shortlist the finalists, while the overall winner will be chosen by the audience at the event.
More information about the awards can be found at www.gartner.com/CRMAwards. Entries for the Gartner and 1to1 Media CRM Excellence Awards 2010 can be submitted to firstname.lastname@example.org by Friday 29 January 2010.
About Gartner Customer Relationship Management Summit 2010
Gartner analysts will further provide both actionable advice and fresh ideas to initiate, reinforce and optimise organisation’s CRM strategy at the annual Gartner Customer Relationship Management Summit 2010 in London on 16-17 March. To register for the Summit, please contact Laurence Goasduff, Gartner PR, on +44 (0)1784 267 195 or at email@example.com. For further information on the Summit, please visit www.europe.gartner.com/crm. You can also follow the event on Twitter at http://twitter.com/Gartner_inc using #GartnerCRM.
Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. The company delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the valuable partner to clients in approximately 10,000 distinct enterprises worldwide. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 8,100 associates, including more than 1,700 research analysts and consultants, and clients in more than 90 countries. For more information, visit www.gartner.com.
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