Winners to be Announced at Gartner Customer Relationship Management Summit 2010, 16-17 March in London
Nominations are being accepted for the Gartner, Inc. and 1to1 Media Customer Relationship Management (CRM) Excellence Awards 2010. Nominations can be received online through 29 January 2010 from any end-user organisation that is truly customer focused and committed to providing personalised, consistent and appropriate experiences for each and every customer interaction.
"Gartner and 1to1 Media CRM Excellence Award recognise outstanding CRM initiatives based on criteria defined in Gartner's Eight Building Blocks of CRM (CRM vision, CRM strategy, valued customer experience, organisational collaboration, CRM processes, CRM information, CRM technology and CRM metrics),” said Johan Jacobs, research director at Gartner. “Applicants will be selected based on how comprehensively their CRM solutions embraced each of Gartner’s Eight Building Blocks.”
The entries will be rated by a panel of Gartner analysts and 1to1 Media judges. Awards will be announced for five categories of CRM initiatives:
The winner in each of the above five categories will receive an award and the best three will each present their cases at the Gartner Customer Relationship Management Summit 2010 on Wednesday 17 March in London. Gartner CRM analysts and 1to1 Media judges will evaluate, recognise and shortlist the finalists, while the overall winner will be chosen by the audience at the event.
More information about the awards can be found at www.gartner.com/CRMAwards. Entries for the Gartner and 1to1 Media CRM Excellence Awards 2010 can be submitted to email@example.com by Friday 29 January 2010.
About Gartner Customer Relationship Management Summit 2010
Gartner analysts will further provide both actionable advice and fresh ideas to initiate, reinforce and optimise organisation’s CRM strategy at the annual Gartner Customer Relationship Management Summit 2010 in London on 16-17 March. To register for the Summit, please contact Laurence Goasduff, Gartner PR, on +44 (0)1784 267 195 or at firstname.lastname@example.org. For further information on the Summit, please visit www.europe.gartner.com/crm. You can also follow the event on Twitter at http://twitter.com/Gartner_inc using #GartnerCRM.
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