Press Release

Sydney, Australia, February 18, 2011 View All Press Releases

Gartner Forecasts Global Business Intelligence Market to Grow 9.7 Percent in 2011

Three Major Trends Driving Continued Investment in Business Intelligence Platforms

The worldwide market for business intelligence (BI) software is forecast to grow 9.7 percent to reach US$10.8 billion in 2011, according to Gartner’s latest enterprise software forecast. Growth is expected to slow slightly over the forecast period to 2014, but remain in the high single digits.

Gartner's view is that the market for BI platforms will remain one of the fastest growing software markets despite sluggish economic growth in most regions. Organizations continue to turn to BI as a vital tool for smarter, more agile and efficient business.

BI ranked number five on the list of the top 10 technology priorities for chief information officers (CIOs) in 2011, according to Gartner's annual global CIO survey published last month.

“It's a sign of the strategic importance of BI that investment remains strong,” said Ian Bertram, managing vice president at Gartner. “This market segment has remained strong because the dominant vendors continued to put BI, analytics and performance management at the centre of their messaging, while end-user organizations largely continued their BI projects, hoping that resulting transparency and insight will enable them to cut costs and improve productivity and agility down the line.”

According to Gartner, the year 2010 continued to be frustrating for many customers acquired as part of the consolidation frenzy of 2007 and 2008, as they upgraded and expanded BI purchases in line with their enterprise application and information management stacks.

Mr. Bertram said the demand side of the BI platform market in 2010 was defined by an intensified struggle between business users' need for ease of use and flexibility on the one hand, and IT's need for standards and control on the other.

“With ‘ease of use’ now surpassing ‘functionality’ for the first time as the dominant BI platform buying criterion, vocal, demanding and influential business users are increasingly driving BI purchasing decisions, most often choosing easier to use data discovery tools over traditional BI platforms — with or without IT's consent,” said Mr. Bertram.

Gartner has identified three major demand-side factors that continue to expand use and drive BI platform revenue growth:

1) Consumerization of BI

BI tools must be simple, mobile and "fun" in order to expand use and value. Business users are demanding the same experience from their BI tools that they have come to enjoy with their personal tools. The need for more intuitive and interactive BI tools and applications extends to users on the go, but the vast majority of organizations have yet to embrace mobile BI. This is set to change very quickly with the proliferation of Apple's iPhone and iPad products.

2) Support for Extreme Data Performance; Emerging Data Sources

Capabilities that enable the analysis of large, volatile and diverse data will open up possibilities for a broad range of new, high-value BI applications and will be another driver of BI growth. This includes in-memory technology and social and content analytics. Combining these capabilities with support for extreme data volumes and consumer-oriented tools opens up possibilities for a broad range of new, high-value BI applications and will be another driver of growth.

3) BI as a Decision Platform

Gartner's user surveys show that "improved decision making" is the top driver of BI purchases. Capabilities that will evolve BI from an information delivery system to a decision platform will increase the value of BI and drive its growth.

Additional information about market trends and the leading vendors in the business intelligence market is available in Gartner’s new Magic Quadrant for Business Intelligence Platforms and the Gartner report Forecast Analysis: Enterprise Infrastructure Software, Worldwide, 2009-2014, 4Q10 Update.

About Gartner Business Intelligence Summits

The Gartner Business Intelligence Summits provide the insights, frameworks and best practices to implement BI, analytics and performance management initiatives for better decision-making and business performance across the organization. Through a unique mix of analyst and peer interaction, it helps make the case, drive adoption, create and sustain successful BI strategies.

The Gartner Business Intelligence & Information Management Summit in Sydney takes place February 22-23 at the Sydney Convention & Exhibition Centre. Additional information is available at Members of the media can register for the event by contacting Susan Moore at

The Gartner Business Intelligence Summit in Los Angeles is being held May 2-4 at the Hyatt Regency Century Plaza. Additional information is available at Members of the media can register for the event by contacting Christy Pettey at

Additional information from the events will be shared on Twitter at using #GartnerBI.

About Gartner

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. The company delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the valuable partner to clients in approximately 10,000 distinct enterprises worldwide. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 8,300 associates, including more than 1,800 research analysts and consultants, and clients in more than 90 countries. For more information, visit

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