Analysts Discuss Key Issues Facing the IT Industry During Gartner Symposium/ITxpo 2011, November 21- 23, in Mumbai
IT spending in India is projected to total $79.8 billion in 2012, a 9.1 percent increase from 2011 spending of $73.1 billion, according to Gartner, Inc. Despite global economic challenges, enterprises will continue to invest in IT.
India is the ninth-largest economy in the world, and the pace of economic growth in India — with a mild (by global standards) dip during the worldwide recession in late 2008 and 2009 — has brought the role of IT into sharp focus within many enterprises.
India like other emerging markets continues exercising strong momentum despite inflationary pressures and appreciation of local currencies, which are expected in rising economies. Gartner's forecast shows that worldwide IT spending will reach nearly $3.7 trillion in 2011. From this amount, emerging economies will account for $1.013 trillion.
Peter Sondergaard, senior vice president at Gartner and global head of Research, provided the latest outlook for the IT industry today to an audience of more than 700 CIOs and IT leaders at Gartner Symposium/ITxpo, which is taking place here through November 23.
“Businesses are increasingly looking to IT to help support the challenges of enhancing customer support, supply chain management, optimizing business processes or helping drive innovation in the business,” Mr. Sondergaard said. “These demands are being placed on IT in an environment in which the infrastructure (hardware and software) foundation of IT within many enterprises may not be entirely in place. IT is also in transition from being viewed as a back-office support function to a frontline business-focused function.”
The telecommunications market is the largest IT segment in India with IT spending forecast to reach $54.7 billion in 2012, followed by the IT services market with spending of $11.1 billion. The computing hardware market in India is projected to reach $10.7 billion in 2012, and software spending will total $3.2 billion.
“The days when IT was the passive observer of the world are over. Global politics and the global economy are being shaped by IT,” Mr. Sondergaard said. “IT is a primary driver of business growth. For example, this year 350 companies will each invest more than $1 billion in IT. They are doing this because IT impacts their business performance.”
Mr. Sondergaard said two-thirds of CEOs believe IT will make a greater contribution to their industry in the next 10 years than any prior decades.
“For the IT leader to thrive in this environment, IT leaders must lead from the front and re-imagine IT,” said Partha Iyengar, vice president and distinguished analyst at Gartner and head of research in India. “IT leaders must embrace the post-modern business, a business driven by customer relationships, fueled by the explosion in information, collaboration, and mobility.”
This new era brings with it urgent and compelling forces. They include: the cloud, social, mobility, and an explosion in information.
“These forces are innovative and disruptive just taken on their own, but brought together, they are revolutionizing business and society,” Mr. Sondergaard said. “This nexus defines the next age of computing. To understand this change, you must appreciate each of the forces.”
The Cloud. The cloud combines the industrialization of IT capabilities and the disruptive impact of new IT-led business models. However, the shift away from traditional IT acquisition models to public cloud services is still in the very early stages. For example, Gartner estimates that while $74 billion was spent on public cloud services in 2010, that only represented 3 percent of enterprise spending. But, public cloud services will grow five times faster than overall IT enterprise spending (19 percent annually through 2015).
“What supply chain models did to manufacturing is what cloud computing is doing to in-house data centers. It is allowing people to optimize around where they have differentiated capabilities,” Mr. Sondergaard said.
Social. The next stage of social computing is about mass-customer, mass-citizen, and mass-employee involvement with enterprise systems.
“With 1.2 billion people on social networks, 20 percent of the world’s population, social computing is in its next phase,” Mr. Sondergaard said. “IT leaders must immediately incorporate social software capabilities throughout their enterprise systems.”
Information. The concept of one enterprise data warehouse containing all information needed for decisions is dead. Multiple systems, including content management, data warehouses, data marts and specialized file systems tied together with data services and metadata, will become the “logical” enterprise data warehouse.
“Information is the oil of the 21st century, and analytics is the combustion engine,” Mr. Sondergaard said. “Pursuing this strategically will create an unprecedented amount of information of enormous variety and complexity. This is leading to a change in data management strategies known as big data. This creates what we call a Pattern-Based Strategy architecture. An architecture that seeks signals, models them for their impact, and then adapt to the business process of the organization.
Mobile. The shift to mobile is almost overtaking many IT organizations who can’t move fast enough to catch up. Mobile is not a coming trend. It has already happened. In 2010, the installed base of mobile PCs and smartphones exceeded that of desktop PCs.
Less than 20 million media tablets, such as the iPad, were sold in 2010, but by 2016, 900 million media tablets will be purchased – one for every eight people on earth. By 2014, the installed base of devices based on lightweight mobile operating systems, such as Apple’s iOS, Google’s Android, and Microsoft’s Windows 8 will exceed the total installed base of all PC-based systems.
“That’s incredible change, not only for individuals. It requires IT to re-imagine the way it provides applications,” Mr. Sondergaard said. “By 2014, private app stores will be deployed by 60 percent of IT organizations. The applications themselves will be redesigned – they will become context-enabled, understanding the user’s intent automatically. Mobile computing is not just the desktop on a handheld device. The future of mobile computing is context-aware computing.”
Cloud, social, information and mobile, combined the new nexus. Where data centers will give way to data clouds, mobile devices become windows into personal clouds. Personal computing will become massive collaborative computing, and information technologies will be overshadowed by information ecologies.
“The impact of these forces will make architectures of the last 20 years obsolete,” Mr. Sondergaard said. “Together, they force the issue – they drive us to create the post-modern business, drive simplicity and force creative destruction.”
About Gartner Symposium/ITxpo
Gartner Symposium/ITxpo is the world's most important gathering of CIOs and senior IT executives. This event delivers independent and objective content with the authority and weight of the world's leading IT research and advisory organization, and provides access to the latest solutions from key technology providers. Gartner's annual Symposium/ITxpo events are key components of attendees' annual planning efforts. IT executives rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use IT to address business challenges and improve operational efficiency.
More exclusive content, expanding multi-media coverage, including Twitter feeds and comments from the Gartner Blog Network are available Gartner’s SymLive at www.gartner.com/in/symposium.
Follow Gartner Symposium/ITxpo
Follow news, photos and video coming from Gartner Symposium/ITxpo on Facebook at http://www.facebook.com/#!/GartnerSym, on Twitter at http://twitter.com/Gartner_incand using #GartnerSym, on flickr at http://www.flickr.com/photos/27772229@N07/.
Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. The company delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the valuable partner to clients in approximately 10,000 distinct enterprises worldwide. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 7,900 associates, including more than 1,700 research analysts and consultants, and clients in more than 90 countries. For more information, visit www.gartner.com.
Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.