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| We all know dozens of technologies where, for the past decade, we have heard "just give it three more years and it will mature." Examples include desktop videoconferencing, speech dictation, intelligent agents and biometrics. For some areas, such as cold fusion, time travel, anti-gravity devices and artificial intelligence, we may continue to hear these stories forever. Nevertheless, here are many other areas where technology advances are real, and substantial, and their deployment will change our work and life significantly — often beyond our imagination. Read more |
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Key Technology Advances From 2003 to 2012 4 December 2002 Jackie Fenn Alexander Linden Disruptive advances in physical and logical (that is, data, knowledge and application-level) connectivity, and in smart, embedded chips, will transform key business functions in the next decade. |
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| Hardware and Platform Technologies From 2003 to 2012 4 December 2002 Jackie Fenn Jim Tully Jim Walker Rafe Ball Wireless technology will drive new platforms. Embedded chips will link everyday objects to the Web, supported by advances in power and sensor technology. Even pen and paper will join the digital world. |
Human-Computer Interfaces From 2003 to 2012 4 December 2002 Alexander Linden Human-computer interfaces will rapidly improve during the next decade. The wide availability of cheaper display technologies will be one of the most transformational events in the IT industry. |
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| The Integrated Enterprise From 2003 to 2012 3 December 2002 Jim Sinur Jackie Fenn Yefim Natis Alexander Linden Enterprise computing trends center around increased architectural agility through application integration and service-oriented architecture; leading to "personal" enterprise computing by 2010. |
Analytics From 2003 to 2012 4 December 2002 Alexander Linden A wide variety of mathematical analytical techniques can be used to solve business problems in all vertical industries. Tools are less important than having highly skilled and experienced teams. |
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| Self-Service From 2003 to 2012 3 December 2002 Jackie Fenn Through 2012, customer self-service will focus on integrating different channels seamlessly. The human role will become invisible to the customer and service intermediaries will be outsourced. |
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