Human resources (HR) directors, chief information officers (CIOs) and real-estate executives are at the core of a revolution in how, where and with whom people work. The changing workforce — fueled by distributed work, electronic collaboration, team-based projects and global business — casts those executives in the roles of change agents and champions of workforce agility. Successful executives will accept those roles and lead the charge to collaborative decision making, high organizational performance and technology-enabled services that anticipate and meet the work-related needs of employees, partners and customers across time and place.  Read more		Diane Morello VP, Research

			Rebuilding the Competitive Foundation 6 December 2002 Kathy Harris  Diane Morello  Michael Bell  James Holincheck  Colleen Young  After two years of economic chaos, enterprises have exhausted most avenues for incremental cost savings. Now comes the hard work: investing in people, optimizing the workplace and managing organizational change.

	Workforce Management: Your Best Investment Is in People 5 December 2002 Diane Morello  Kathy Harris  In 2003, after two years of cost-cutting, CIOs and HR directors must refocus on making the most of the people they have. Skill and resource management, collaboration and work/life balance will be chief areas of attention.		Offshore Outsourcing Rattles IT Profession in U.S., Europe 5 December 2002 Diane Morello  In 2003, the investigation and pursuit of IT offshore outsourcing will have a strong impact on IT employment and IT professionals in North America and Western Europe.
	Workplace Transformation: Change Management Tactics 6 August 2002 Colleen Young  Workplace transformation has significant cultural effects. The experience of early adopters yields insights into these effects, their impact and appropriate response tactics.		Integrated Workplace Management Takes Hold in 2003 27 November 2002 Michael Bell  In 2003, cost pressures and an increasingly distributed workforce will accelerate the trend toward a more comprehensive (and more integrated) approach to workplace services.
	Leveraging HCM Technologies to Control Labor Costs 3 December 2002 James Holincheck  Large human capital management application suite purchases will be few and far between in 2003. Niche HCM application purchases will help enterprises better manage and control labor costs.