Documentation


Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.



CONFIRMED FOR 2003

Michael D. Capellas
Chairman, President and CEO
WorldCom

Hasso Plattner
CEO, Co-chairman and Co-founder
SAP AG

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Sunday , 23 March 2003

12:30 pm - 1:30 pm

Tutorial: Middleware 101: The Cheat Sheet
Lheureux, Ben    
Track:   TUT   AIM         
Tutorial: Getting IT Right: Gaining Business Ownership
Rosser, Bill    
Track:   TUT   BMIT         
Tutorial: The Business Application Life Cycle: Changing Approaches to Drive Value
Zrimsek, Brian    
Track:   TUT   ESCM         
Tutorial: Web Services and XML in the Financial Industry: Drinking From a Cup Half Full?
Knox, Mary   Landry, Susan   
Track:   TUT   FIN         
Tutorial: Wireless LAN Security Best Practices
Pescatore, John    
Track:   TUT   WM   SEC      
Symposium/ITxpo 2003 Orientation
Whitlock, Michelle   Popkin, Jamie   
Track:   TUT            


2:00 pm - 3:00 pm

Tutorial: Service-Oriented Development of Applications: The New Application Delivery Framework
Driver, Mark   Hotle, Matt   
Track:   TUT   AD         
Tutorial: Negotiating a Software License Agreement
Disbrow, Jane    
Track:   TUT   CRM   HC      
Tutorial: Network Management: Keeping the Network Working for Business
Curtis, Deb    
Track:   TUT   ESM         
Tutorial: Making Rich Media Work for the Enterprise
Latham, Lou    
Track:   TUT   IPWS         
Tutorial: The Fast-Start Guide to Knowledge Management
Caldwell, French    
Track:   TUT   KM         
Tutorial: Internet Security 101
Stiennon, Richard    
Track:   TUT   SEC         


3:30 pm - 4:30 pm

Tutorial: Selecting the Right Business Intelligence and DBMS Products for Your Data Warehouse Requirements
Strange, Kevin   Hostmann, Bill   
Track:   TUT   BIDW         
Tutorial: Cost Justifying IT Architecture Investments
Jones, Nick    
Track:   TUT   EA         
Tutorial: Reducing Management Costs Through Improved Server Provisioning
Scott, Donna    
Track:   TUT   ESS         
Tutorial: Measuring the Effectiveness of Healthcare IT: Lessons Learned, Progress Made
Gabler, Jim    
Track:   TUT   HC         
Tutorial: Business Process Outsourcing: What Small and Midsize Businesses Need to Know
Brown, Robert    
Track:   TUT   SMB   SORC      
Tutorial: XML-Defined Web Services Standards
Knox, Rita   Thompson, Jess   
Track:   TUT   XML         


5:00 pm - 6:00 pm

Tutorial: The Total Value of Opportunity Approach
Smith, Michael    
Track:   TUT   BVIT         
Tutorial: Video Streaming: The Other Voice Over IP
Fabbi, Mark    
Track:   TUT   ENT         
Tutorial: Strategic Technology Planning: Tracking, Prioritization and Transfer
Linden, Alex    
Track:   TUT   ETT         
Tutorial: IT Asset Management Stages: Stairway to Heaven
Adams, Patricia    
Track:   TUT   ITAM         
Tutorial: Evaluating External Service Providers: Turning Chaos Into Order
Stone, Lisa    
Track:   TUT   SORC         
Tutorial: The Project Office: Teams, Processes, Tools
Light, Matt    
Track:   TUT   PPM         


Monday , 24 March 2003

8:00 am - 8:15 am

Gartner Theater Presentation: Getting the Most From gartner.com
Stoehs, Brian    
Track:   GTP            


8:15 am - 8:30 am

Gartner Theater Presentation: Aligning IT with the Business
Bergstrom, Len    
Track:   GTP            


8:30 am - 8:45 am

Gartner Theater Presentation: Real Time Enterprise-Assessment
Solon, Bob    
Track:   GTP            


9:00 am - 9:15 am

Welcome Address: Michael Fleisher, Chairman and CEO of Gartner
Track:   KEY            


9:15 am - 10:00 am

Gartner Mastermind Keynote: Essential Strategies for the Real-Time Enterprise
Track:   KEY            


10:00 am - 11:00 am

Mastermind CIO Panel: Doing More with Less
Erik Brynjolfsson, Director, Center for eBusiness, MIT   Stephen Norman, First VP & Chief Technology Officer     Michael Crowley, Vice President and Chief Information Officer , Avaya   
Track:   KEY            


11:00 am - 11:15 am

Gartner Theater Presentation: Enterprise Architecture-The Multi-Enterprise Grid and Enterprise Nervous System
Karlsson, Magnus    
Track:   GTP            


11:30 am - 12:30 pm

Lead Presentation: Gartner Predicts: The Future of IT
Claunch, Carl    
Track:   PRED   INV         
Lead Presentation: 2003 CIO Agenda - Delivering Productivity and Enabling Growth
Cavallo, Stefanie    
Track:   CIO   FIN         
Lead Presentation: Getting IT Right: Building the Customer-Centric Internal IS Service Company.
Young, Colleen    
Track:   BMIT            
Lead Presentation: Time-Based Transformation Can Create Real Business Value
Raskino, Mark    
Track:   RTE            
Lead Presentation: Healthcare Scenario
Gabler, Jim    
Track:   HC            
Lead Presentation: Outsourcing Strategies and Challenges
Cohen, Linda    
Track:   SORC            
Lead Presentation: Future of the Server
Weiss, George   Enck, John   
Track:   ESS   BIDW         
Lead Presentation: GartnerG2 Scenario: Aligning Business and Technology to Drive Business Growth
MacDonald, Neil    
Track:   G2            
Lead Presentation: Web Services Scenario: Web Services Get Real
Smith, David    
Track:   IPWS   TR   AIM   AD   SES


12:45 pm - 1:45 pm

Vendor Solution Presentation: Hummingbird Ltd.: Hummingbird Enterprise
Track:   VSP   ESM         
Vendor Solution Presentation: Reksoft: Reksoft Case Study: Managed Offshore Services On Demand
Track:   VSP   SORC         
Vendor Solution Presentation: Think Dynamics: Doing More with Less with Policy Based Computing
Track:   VSP   ESM         
Vendor Solution Presentation: Hewlett-Packard Company: Enabling Business Agility with the HP Adaptive Infrastructure
Track:   VSP            
Vendor Solution Presentation: Sun Microsystems: Sun Microsystems
Track:   VSP            
Vendor Solution Presentation: Citrix Systems, Inc.: Access Your Enterprise On Demand
Track:   VSP            
Vendor Solution Presentation: Marimba: Change and Configuration Management for the Real-Time Enterprise
Behnia, Kia    
Track:   VSP            
Vendor Solution Presentation: TIBCO Software Inc.: Delivering Business Optimization through Integration Investments
Track:   VSP            


1:15 pm - 1:30 pm

Gartner Theater Presentation: How to Understand Your Customers Beliefs
Carr, Judy    
Track:   GTP            


1:30 pm - 1:45 pm

Gartner Theater Presentation: Enterprise Networking - Network and Telecom Membership Program
Pultz, Jay    
Track:   GTP            


2:00 pm - 3:00 pm

Lead Presentation: The Great Debate: Application Development or Assembly for the Real-Time Enterprise?
Hotle, Matt   Driver, Mark     Vecchio, Dale    Lanowitz, Theresa   
Track:   AD   FIN   RTE      
Designing Effective IT Governance
Broadbent, Marianne    
Track:   CIO   PPM         
Lead Presentation: The Essential Enterprise Architecture Framework to Meet the Future
Schulman, Jeff    
Track:   EA            
Lead Presentation: Data Warehouse and Business Intelligence: Manage Costs and Enhance Value
Strange, Kevin    
Track:   BIDW   HC         
Lead Presentation: Investment Scenario: Looking for Growth
Roussel, Anne-Marie    
Track:   INV            
Lead Presentation: IT Asset Management -- Now a Mainstream Management Discipline
Heine, Jack    
Track:   ITAM            
Lead Presentation: The Move From Windows Migration to PC Deployment and Management
Silver, Michael   Margevicius,Mark   
Track:   DC            
Lead Presentation: Fewer Toys, More Glue
Kost, John   Kreizman, Gregg   
Track:   GOV            
Lead Presentation: A New Suite -- What Every Smart Enterprise Wants
Hayward, Simon   Gilbert, Mark   
Track:   SES   TR   WFWP   KM   
Best Practices Workshop - Managing Offshore Outsourcing and Geopolitical Risk
Miklovic, Daniel    
Track:   BPW            


3:00 pm - 3:15 pm

Gartner Theater Presentation: Technologies of the Real Time
Raskino, Mark    
Track:   GTP            


3:30 pm - 4:30 pm

Lead Presentation: Application Integration Scenario: Making It All Work Together
Schulte, Roy    
Track:   AIM   HC         
IT Architecture Matters
Nunno, Tina    
Track:   CIO   EA         
Lead Presentation: The Business Value of IT
Apfel, Audrey    
Track:   BVIT   INV         
Lead Presentation: Converged Networking: More Than Voice
Hafner, Bob    
Track:   ENT   TR         
SRM: Pushing Profitability With Suppliers
Hope-Ross, David    
Track:   ESCM            
Lead Presentation: The Business Case for Knowledge Management
Harris, Kathy    
Track:   KM   WFWP         
Lead Presentation: Mobile Technology and Business Scenario
Redman, Phil    
Track:   WM   ETT   RTE      
Lead Presentation: XML -- My, How You've Grown
Knox, Rita    
Track:   XML   HE         
IBM: Will "On-Demand" Lead to Growth?
Bittman, Tom   Cohen, Linda   
Track:   VEN            
Best Practices Workshop: Disaster Recovery and Business Continuity
Scott, Donna    
Track:   BPW            


4:30 pm - 4:45 pm

Gartner Theater Presentation: Measuring Business Value-The Key to IT Initiative Success
Fulton, Roger    
Track:   GTP            


5:00 pm - 6:00 pm

Lead Presentation: Higher-Education Scenario
Zastrocky, Michael    
Track:   HE            
Lead Presentation: Workforce and Workplace Scenario: Leveraging Technology to Deliver Value Through People
Holincheck, Jim    
Track:   WFWP   KM         
Lead Presentation: Project Portfolio Management
Light, Matt    
Track:   PPM            
Lead Presentation: Choosing the Right IT Investments to Win
Krammer, Mika    
Track:   SMB            
Lead Presentation: Financial Services Lead Scenario: Buckle Up -- Volatile Markets Require Experienced Drivers
Landry, Susan   Furlonger, David   
Track:   FIN            
Lead Presentation: 2003 Technology Radar Screen: Emerging Trends and Technologies Scenario
Fenn, Jackie    
Track:   ETT   INV         
Lead Presentation: Enterprise Management Scenario: Managing the IT Infrastructure as a Business Service
Nicolett, Mark   Curtis, Deb   
Track:   ESM            
Lead Presentation: Information Security Scenario
Wheatman, Victor    
Track:   SEC   HC         
Lead Presentation: Gartner’s CRM Vision: Moving From Customer-Phobic to Customer-Centric
Marcus, Claudio    
Track:   CRM            


5:15 pm - 5:30 pm

SORC Marketplace Presentation: Evaluation and Selection -- Techniques for Success
Andersen, Michael    
Track:   MTP   SORC         
AD/IPWS Marketplace Presentation: AD in the RTE: How Do You Know You're There?
Solon, Bob    
Track:   MTP   AD   IPWS      


5:40 pm - 5:55 pm

ESCM Marketplace Presentation: A Pragmatic Approach to the ERP II and SCM Hype
Krivda, Tom    
Track:   MTP   ESCM         
BIDW Marketplace Presentation: BI and Data Warehouse Vendor Evaluations: Some Method to the Madness
Dunne, Michael    
Track:   MTP   BIDW         


6:05 pm - 6:20 pm

AIM Marketplace Presentation: The World-Wide Market for Application Integration, Middleware and Portals
Correia, Joanne    
Track:   MTP   AIM         
WM Marketplace Presentation: Mobile/Wireless Marketplace Realities
King, Michael    
Track:   MTP   WM         


6:30 pm - 6:45 pm

SORC Marketplace Presentation: Business Case -- Art or Science?
Campbell, Chris    
Track:   MTP   SORC         
SES Marketplace Presentation: The Worldwide Market for Collaboration Software and KM Tools
Oppenheimer, Burke    
Track:   MTP   SES         


7:00 pm - 8:00 pm

Town Hall Meeting: How Global Unrest Affects Your Business & IT
Caldwell, French   Miklovic, Daniel     Mogull, Rich   
Track:   TM            


7:00 pm - 8:00 pm

Town Hall Meeting: How Global Unrest Affects Your Business & IT
Caldwell, French    
Track:   TM   0   0   0   0


Tuesday , 25 March 2003

7:45 am - 8:00 am

Gartner Theater Presentation: Decision Making in The Real-Time Enterprise
Kelly, Jerry   Chin, Ken   
Track:   GTP            


8:30 am - 9:30 am

Mastermind Interview: Hasso Plattner, CEO, Co-Chairman of the Executive Board and Co-Founder, SAP AG
Track:   KEY            


9:30 am - 9:45 am

Gartner Theater Presentation: Introduction to Membership Programs
Demareski, Kristine    
Track:   GTP            


10:00 am - 11:00 am

Lead Presentation: Top 10 Strategic Technologies
Claunch, Carl    
Track:   TR            
Setting Priorities for IT Investments
Tucker, Chuck    
Track:   CIO   PPM         
Gartner 360°: Delivering Application Services Today and in the Future
Duggan, Jim   Lanowitz, Theresa     Correia, Joanne    Solon, Bob   
Track:   AD            
Getting IT Right: Developing the Customer-Centric IS Product Line
Kirwin, Bill    
Track:   BMIT            
Business Intelligence – Inspiring Enterprise Value
Dresner, Howard    
Track:   BIDW   SES         
PC Procurement: A Flawed Process
O'Brien, Frances    
Track:   DC            
Making the Gartner Enterprise Architecture Framework Your Own
Dubiel, John    
Track:   EA            
Network Service Providers: Is AT&T The Only "Safe" Choice?
Pultz, Jay    
Track:   ENT   VEN   SORC      
The Evolution Toward the Real-Time Infrastructure
Scott, Donna   Bittman, Tom   
Track:   ESS   ESM         
Preparing for the Real-time Retailing Revolution
Smith, Stephen    
Track:   RTE            


11:00 am - 11:15 am

Gartner Theater Presentation: IT Strategy for RTE-Roadmap for business transformation
Belmonte, Rick    
Track:   GTP            


11:10 am - 11:25 am

SEC Marketplace Presentation: A Complete Information Security Program
Karlsson, Magnus    
Track:   MTP   SEC         
CRM Marketplace Presentation: Evaluating CRM Vendors in a Consolidating Market
Dunne, Michael    
Track:   MTP   CRM         


11:30 am - 12:30 pm

Sustaining Intelligent Enterprise Business Relationships
Hunter, Richard    
Track:   CIO   BMIT         
Gartner 360°: Application Integration and Middleware
McCoy, David   Long, Gary     Correia, Joanne    Schulte, Roy   
Track:   AIM            
Value on Investment: A Strategic View of the TVO of IT
Harris, Kathy    
Track:   BVIT   KM         
A Five-Year Vision for Enterprise Application Architectures and Technologies
Comport, Jeff    
Track:   CRM   TR   ESCM      
Configuration Management: Desktops, Mobile Devices and Servers
Paquet, Raymond    
Track:   ESM   WM         
The Technology and Sociology of the Connected Society
Jones, Nick    
Track:   ETT            
Real-Time Enterprise: Does STP Oil the Enterprise's Engine?
Furlonger, David    
Track:   FIN            
The New Priorities for Higher-Education Administration
Yanosky, Ron   Zastrocky, Michael   
Track:   HE            
Enterprises Face Outward With Portals and Web Services
Valdes, Ray    
Track:   IPWS   GOV         
Best Practice Workshop: Delivering Application Services Today and in the Future
Duggan, Jim   Lanowitz, Theresa     Correia, Joanne    Solon, Bob   
Track:   BPW   AD         
Best Practice Workshop: Delivering Application Services Today and in the Future
Duggan, Jim   Lanowitz, Theresa     Correia, Joanne    Solon, Bob   
Track:   BPW   AD         


11:35 am - 11:50 am

Marketplace Theater Presentation: Unisys Corporation on "Managing a Complex IT Environment While Delivering an Environment That Is Not Complex to Manage"
Track:   MTP            
Marketplace Theater Presentation: Citrix Systems, Inc. on "Mobilizing a Workforce With Citrix Solutions"
Track:   MTP            


12:00 pm - 12:15 pm

SES Marketplace Presentation: Smart Enterprise and Application Platform Suite Evaluation Strategies
Gootzit, David    
Track:   MTP   SES         
BIDW Marketplace Presentation: Data Warehouse Staged Implementation Best Practices
McKinnon, Alistair    
Track:   MTP   BIDW         


12:25 pm - 12:40 pm

Marketplace Theater Presentation
Track:   MTP            
Marketplace Theater Presentation
Track:   MTP            


12:30 pm - 12:45 pm

Gartner Theater Presentation: Getting the Most From gartner.com
Stoehs, Brian    
Track:   GTP            


12:45 pm - 1:00 pm

Gartner Theater Presentation: Building the Business Value of IT People
Poppell, Rick    
Track:   GTP            


12:45 pm - 1:45 pm

Vendor Solution Presentation: Citrix Systems, Inc.: Curing the Information Access Headache with Citrix
Track:   VSP   AIM         
Vendor Solution Presentation: Crystal Decisions: Building Business Intelligence Infrastructur
Track:   VSP   KM         
Vendor Solution Presentation: Ricoh Corporation: Web-Centric Imaging
Track:   VSP   KM         
Vendor Solution Presentation: WRQ: Speeding Up Host Integration: The Time-Saving Features You Need
Track:   VSP   AIM         
Vendor Solution Presentation: Business Agility: Microsoft’s Vision for Business Computing
Track:   VSP            
Vendor Solution Presentation: Actuate Corporation: Meeting User Demands for Enterprise Information Access
Track:   VSP   BIDW         
Vendor Solution Presentation: Adobe Systems, Inc.: Increasing Document Process Efficiencies Across The Enterprise
Track:   VSP   ESM         
Vendor Solution Presentation: SAP: SAP NetWeaver: The Comprehensive Integration & Application Platform for Lower Total Cost of Ownership
Track:   VSP   AIM   AD   ESM   CRM


12:50 pm - 1:05 pm

ESM Marketplace Presentation: Network and Systems Management Market
Schroeder, Norma    
Track:   MTP   ESM         
SORC Marketplace Presentation: Measurement Trends in Outsourcing
Ackerman, David    
Track:   MTP   SORC         


1:15 pm - 1:30 pm

Gartner Theater Presentation: Digital Pearl Harbor: What’s the Real Threat?
Hunter, Richard    
Track:   GTP            
Marketplace Theater Presentation: Sun Microsystems on "Sun Microsystems and Its Partners"
Track:   MTP            
Marketplace Theater Presentation: SAP on "CRM for a Customer-Centric Business"
Track:   MTP            


1:30 pm - 1:45 pm

Gartner Theater Presentation: Measuring the Business Value of IT
Sechrest, Lynn    
Track:   GTP            


1:40 pm - 1:55 pm

AD/IPWS Marketplace Presentation: Application Development: A Global Issue
Duggan, James   Lanowitz, Theresa   
Track:   MTP   AD   IPWS      
ESCM Marketplace Presentation: The Worldwide Market for ERP and SCM
Eschinger, Chad    
Track:   MTP   ESCM         


2:00 pm - 3:00 pm

Economics of Application Delivery: Balancing Cost, Risk and Time
Feiman, Joseph    
Track:   AD            
Getting IT Right: Financial Management in the Customer-Centric IS Organization
Gomolski, Barbara    
Track:   BMIT            
Lead Presentation: ERP II Vision
Zrimsek, Brian    
Track:   ESCM   PPM         
Enterprise Risk Management: Manage Risk Before It Manages You
Oliva, Vincent    
Track:   G2   FIN   SEC      
Microsoft Licensing: Evaluating the Options
Park, Alvin    
Track:   ITAM   VEN   SMB      
Gartner 360°: Government Requests for Proposals -- Improvements to an Imperfect Tool
Kost, John   Kumagai, William     Tettelbach, Bob   
Track:   GOV            
Ten Really Good Knowledge-Management Case Studies
Caldwell, French    
Track:   KM            
Mobile Device Choices for the Enterprise
Dulaney, Ken    
Track:   WM   XML   TR      
Storage Trends and Directions Scenario
Allen, Nick    
Track:   ESS            
Best Practice Workshop: Application Integration and Middleware
McCoy, David   Long, Gary     Corriera, Joanne    Schulte   
Track:   BPW   AIM         


2:05 pm - 2:20 pm

Marketplace Theater Presentation: Hewlett-Packard Company on "Manage Change, Improve ROI With the New HP Adaptive Management Software Platform"
Track:   MTP            
Marketplace Theater Presentation: Microsoft on "Obtaining the Storage Metrics You Need to Plan Your WPNAS Consolidation Project"
Track:   MTP            


2:30 pm - 2:45 pm

CRM Marketplace Presentation: Evaluating CRM Vendors in a Consolidating Market
Dunne, Michael    
Track:   MTP   CRM         
ESM Marketplace Presentation: Effectively Selecting and Provisioning Enterprise System Management Systems and Solutions
Dubiel, John    
Track:   MTP   ESM         


2:55 pm - 3:10 pm

Marketplace Theater Presentation: Microsoft "OneNote"
Track:   MTP            
Marketplace Theater Presentation: Citrix Systems, Inc. on "Mobilizing a Workforce With Citrix Solutions"
Track:   MTP            


3:00 pm - 3:15 pm

Gartner Theater Presentation: Enterprise Architecture?Assessment
Stanley, Craig    
Track:   GTP            


3:20 pm - 3:35 pm

SEC Marketplace Presentation: The Information Security Hype Cycle
Wheatman, Victor    
Track:   MTP   SEC         
SORC Marketplace Presentation: Business Case -- Art or Science?
Campbell, Chris    
Track:   MTP   SORC         


3:30 pm - 4:30 pm

Vendor Solution Presentation: Open Text Corporation: Knowledge Management ? Facing the Challenges of Enterprise Adoption
Track:   VSP   SES         
Vendor Solution Presentation: SAP: Improving Enterprise Visibility and Collaboration: New Strategies for Success
Mekjian, CPIM, Gregory P.    
Track:   VSP   ESCM         
Vendor Solution Presentation: VeriSign: Without Security, Web Services Will Be Dead on Arrival
Track:   VSP   SEC         
Vendor Solution Presentation: VERITAS Software Inc.: Maximizing Enterprise Application Performance and Availability
Track:   VSP   ESM         
Vendor Solution Presentation: Verity, Inc.: Verity K2 Enterprise: Better Knowledge Management. Better Return on Assets. Better Business Decisions.
Track:   VSP   KM         
Vendor Solution Presentation: FileNet: Enterprise Content Management: Beyond Content Management
Harris, Michael W.    
Track:   VSP            
Vendor Solution Presentation: Sun Microsystems
Track:   VSP            
Vendor Solution Presentation: Unisys Corporation: Unisys Sentinel Program: Self-Managing Technologies For Today's Data Center
Track:   VSP            


3:45 pm - 4:00 pm

Marketplace Theater Presentation: Hewlett-Packard Company on "IT Consolidation: Journey to an Adaptive Infrastructure"
Track:   MTP            
Marketplace Theater Presentation: Unisys Corporation on "MSA in the Data Center"
Track:   MTP            


4:10 pm - 4:25 pm

AD/IPWS Marketplace Presentation: 2003 Predictions: The Worldwide Market for Application Development Tools and Internet Platforms
Latimer, Nicole    
Track:   MTP   AD   IPWS      
WM Marketplace Presentation: Designing Against Business Demand
Milligan, Victor    
Track:   MTP   WM         


4:30 pm - 4:45 pm

Gartner Theater Presentation: Total Value of Opportunity?Measuring the Real Value of IT
Murphy, Dan    
Track:   GTP            


4:35 pm - 4:50 pm

Marketplace Theater Presentation: Sun Microsystems on "Sun Microsystems and Its Partners"
Track:   MTP            
Marketplace Theater Presentation
Track:   MTP            


5:00 pm - 5:15 pm

AIM Marketplace Presentation: Best Practices for the First Integration Project
Long, Gary    
Track:   MTP   AIM         
CRM Marketplace Presentation: The Worldwide Market for CRM Software Applications
Topolinski, Tom    
Track:   MTP   CRM         


5:00 pm - 6:00 pm

Data Warehouse -- Staying Flexible Amid Constant Change
Friedman, Ted    
Track:   BIDW            
Re-engineering the Face of Government
Kost, John    
Track:   GOV            
Life Sciences Scenario: The Evolving Value Network
Rozwell, Carol    
Track:   HC            
Outsourcing Contracts That Create Gain, Not Pain
Ambrose, Chris    
Track:   SORC            
Building and Managing the Flexible Real-Time Enterprise
Lopez, Jorge    
Track:   RTE            
Panel: Web Computing: When XML Is Everywhere and in Everything
Pescatore, John   Thompson, Jess     Smith, David    Wheatman, Victor   
Track:   XML            
Elevating Performance During Turbulent Times
Morello, Diane    
Track:   WFWP            
Strategic Planning and Project Prioritization
Rosser, Bill    
Track:   PPM            
Demystifying the Wireless WAN Voice and Data Services: Saving You Costs
Redman, Phil    
Track:   WM            
Best Practice Workshop: Government Requests for Proposals -- Improvements to an Imperfect Tool
Kost, John   Kumagai, William     Kondratovich, Pat   
Track:   BPW   GOV         


5:25 pm - 5:40 pm

Marketplace Theater Presentation: SAP on "Building and Adaptive Supply Chain"
Track:   MTP            
Marketplace Theater Presentation
Track:   MTP            


5:45 pm - 6:00 pm

SES Marketplace Presentation: The Worldwide Market for Collaboration Software and KM Tools
Oppenheimer, Burke    
Track:   MTP   SES         
AD/IPWS Marketplace Presentation: AD in the RTE: How Do You Know You're There?
Solon, Bob    
Track:   MTP   AD   IPWS      


Wednesday , 26 March 2003

7:45 am - 8:00 am

Gartner Theater Presentation: Enterprise Architecture Framework for Architects & Planners
Rosser, Bill    
Track:   GTP            


8:00 am - 9:00 am

Mastermind Interview: Michael D. Capellas, Chairman and CEO, WorldCom
Track:   KEY            


9:00 am - 9:15 am

Gartner Theater Presentation: An Enterprise Architecture Model
Schulman, Jeff    
Track:   GTP            


9:30 am - 10:30 am

Gartner 360°: Business Intelligence and Data Warehousing
Strange, Kevin   McKinnon, Alistair     Dunne, Michael   
Track:   BIDW            
Enterprise Security Strategies for Windows
Pescatore, John    
Track:   SEC            
From Enterprise Content Management to SES and Beyond
Gilbert, Mark    
Track:   SES   HE         
Building and Supporting the Agile Workplace
Bell, Michael    
Track:   WFWP            
Identifying Killer Enterprise Mobile Applications and Users
Clark, Bill    
Track:   WM            
Optimizing Web-Enabled Applications
Fabbi, Mark    
Track:   ENT   XML   IPWS      
PC Hardware: Meaningless Commodity or Critical Infrastructure?
Margevicius,Mark    
Track:   DC            
The IT Process War: It's Not My Problem
Brittain, Kris   Curtis, Deb   
Track:   ESM            
Extended-Enterprise CRM: Partner Relationship Management
Marcus, Claudio    
Track:   CRM            
Competing and Governing in the Emerging Storm
Caldwell, French    
Track:   ES            


10:30 am - 10:45 am

Gartner Theater Presentation: Business Value of IT (BVIT)?Putting Concepts into Practice
MacDorman, John    
Track:   GTP            


11:00 am - 12:00 pm

Gartner 360°: Security and Privacy -- How to Pass a Security Audit
Karlsson, Magnus   Buckley, Colin     Wagner, Ray   
Track:   SEC            
Gartner Predicts: The Future of Software Infrastructure
Plummer, Daryl    
Track:   PRED   IPWS         
Business Process Management Goes Mainstream
Sinur, Jim    
Track:   AIM   AD   SES      
Microsoft: Can't Live With It, Can't Live Without It.
Smith, David    
Track:   VEN            
Real-Time Enterprise Architecture
Schulte, Roy    
Track:   EA            
Transforming the Organization: Leadership and Change Tactics for Uncertain Times
Young, Colleen    
Track:   WFWP            
Wireless LANs and Personal-Area Networks: Broadband Between the Wires
Dulaney, Ken    
Track:   WM   ENT         
Legal Issues and Business Models in a Post-Napster World
McGuire, Michael    
Track:   G2            
Saving Money in Difficult Economic Times
Paquet, Raymond    
Track:   BVIT   SMB   ESM      
Best Practice Workshop: Business Intelligence and Data Warehousing
Strange, Kevin   McKinnon, Alistair     Dunne, Michael   
Track:   BPW   BIDW         


11:10 am - 11:25 am

SORC Marketplace Presentation: Evaluation and Selection -- Techniques for Success
Andersen, Michael    
Track:   MTP   SORC         
AIM Marketplace Presentation: Best Practices for the First Integration Project
Long, Gary    
Track:   MTP   AIM         


11:35 am - 11:50 am

Marketplace Theater Presentation: Unisys Corporation on "Managing a Complex IT Environment While Delivering an Environment That Is Not Complex to Manage"
Track:   MTP            
Marketplace Theater Presentation: Citrix Systems, Inc. on "Mobilizing a Workforce With Citrix Solutions"
Track:   MTP            


12:00 pm - 12:15 pm

AD/IPWS Marketplace Presentation: 2003 Predictions: The Worldwide Market for Application Development Tools and Internet Platforms
Latimer, Nicole    
Track:   MTP   AD   IPWS      
WM Marketplace Presentation: Mobile/Wireless Marketplace Realities
King, Michael    
Track:   MTP   WM         


12:15 pm - 1:15 pm

Vendor Solution Presentation: Cognos, Inc.: Performance Management: Manage the Parameters That Impact Performance
Track:   VSP            
Vendor Solution Presentation: Hewlett-Packard Company: Maximizing Your Return on Information Technology: A Methodology for Decreasing Your IT Costs
Track:   VSP            
Vendor Solution Presentation: Intelligroup: Offshore Outsourcing of ERP Applications
Track:   VSP            
Vendor Solution Presentation: Mercury Interactive: Business Technology Optimization for ERP and CRM
Track:   VSP   ESCM         
Vendor Solution Presentation: Compuware
Track:   VSP            


12:25 pm - 12:40 pm

Marketplace Theater Presentation: Hewlett Packard Company on "Resource Virtualization: Dynamically Reallocate Resources in Response to Changing Business Needs"
Track:   MTP            
Marketplace Theater Presentation
Track:   MTP            


12:45 pm - 1:00 pm

Gartner Theater Presentation: Achieving Business Value from Technology
Murphy, Tony    
Track:   GTP            


12:50 pm - 1:05 pm

ESM Marketplace Presentation: Network and Systems Management Market
Schroeder, Norma    
Track:   MTP   ESM         
WM Marketplace Presentation: Designing Against Business Demand
Milligan, Victor    
Track:   MTP   WM         


1:00 pm - 1:15 pm

Gartner Theater Presentation: Dynamic Duo: Wireless Content and Advertisement
McGuire, Mike    
Track:   GTP            


1:15 pm - 1:30 pm

Marketplace Theater Presentation: Sun Microsystems on "Sun Microsystems and Its Partners"
Track:   MTP            
Marketplace Theater Presentation: SAP on "Introduction to the SAP Employee Productivity Suite"
Track:   MTP            


1:30 pm - 2:30 pm

Gartner 360°: Business Value of IT
Bergstrom, Len   Paquet, Raymond     Murphy, Tony   
Track:   BVIT            
Sourcing Application Services: What, When and Why?
Terdiman, Rita    
Track:   SORC   ESCM         
Business Activity Monitoring: The Flame Is Growing
McCoy, David   Dresner, Howard   
Track:   AIM   BIDW   RTE      
Security on the Run: Implementing Wireless and Mobile Security
Girard, John   Pescatore, John   
Track:   SEC   WM   HE   ENT   
The Portal Is Dead, Long Live the Portal
Phifer, Gene    
Track:   SES            
Maximizing Your Most Important IT Investment: Your People
Pittenger, Linda    
Track:   WFWP            
Sun, Hewlett-Packard and Dell Collide
McGuckin, Paul   Smulders, Charles   
Track:   VEN   ESS         
Toward Real-Time Project Visibility: Project Portfolio and Service Process Applications
Kempf, Ted   Light, Matt   
Track:   PPM            
Storage: An Essential IT Asset for Small and Midsize Businesses
Cox, Roger    
Track:   SMB            
Best Practice Workshop: Security and Privacy -- How to Pass a Security Audit
Karlsson, Magnus   Buckley, Colin     Wagner, Ray   
Track:   BPW   SEC         


1:40 pm - 1:55 pm

AD/IPWS Marketplace Presentation: Application Development: A Global Issue
Duggan, James   Lanowitz, Theresa   
Track:   MTP   AD   IPWS      
ESM Marketplace Presentation: Effectively Selecting and Provisioning Enterprise System Management Systems and Solutions
Dubiel, John    
Track:   MTP   ESM         


2:05 pm - 2:20 pm

Marketplace Theater Presentation: Microsoft on "How to use NAS for Business Continuity"
Track:   MTP            
Marketplace Theater Presentation: SAP on "Introducing Visibility and Efficiency to the Delivery of Project-Based Services"
Track:   MTP            


2:30 pm - 2:45 pm

Gartner Theater Presentation: Building the Business Value of IT People
Poppell, Rick    
Track:   GTP            
BIDW Marketplace Presentation: BI and Data Warehouse Vendor Evaluations: Some Method to the Madness
Dunne, Michael    
Track:   MTP   BIDW         
ESCM Marketplace Presentation: A Pragmatic Approach to the ERP II and SCM Hype
Krivda, Tom    
Track:   MTP   ESCM         


2:45 pm - 3:45 pm

Vendor Solution Presentation: Radware Inc.: Intelligent Intrusion Prevention
Track:   VSP   SEC         
Vendor Solution Presentation: Adobe Systems, Inc.: Increasing Document Process Efficiencies Across The Enterprise
Track:   VSP   ESM         
Vendor Solution Presentation: BEA Systems, Inc.: Business Integration - Convergence of Application Development & Integration
Track:   VSP   AIM         
Vendor Solution Presentation: Unisys Corporation: MSA in the Data Center
Track:   VSP            


2:55 pm - 3:10 pm

Marketplace Theater Presentation: Microsoft on "SharePoint"
Lewison, Melinda    
Track:   MTP            
Marketplace Theater Presentation: Citrix Systems, Inc. on "Mobilizing a Workforce With Citrix Solutions"
Track:   MTP            


3:00 pm - 3:15 pm

Gartner Theater Presentation: Enterprise Networking - Network and Telecom Membership Program
Pultz, Jay    
Track:   GTP            


3:20 pm - 3:35 pm

SEC Marketplace Presentation: The Information Security Hype Cycle
Wheatman, Victor    
Track:   MTP   SEC         
AIM Marketplace Presentation: The Worldwide Market for Application Integration, Middleware and Portals
Correia, Joanne    
Track:   MTP   AIM         


3:45 pm - 4:00 pm

Gartner Theater Presentation: Technologies of the Real Time
Raskino, Mark    
Track:   GTP            
Marketplace Theater Presentation: Hewlett Packard Company on "Maximizing Your Return on Information Technology: A Methodology for Decreasing Your IT Costs"
Track:   MTP            
Marketplace Theater Presentation: Unisys Corporation on "MSA in the Data Center"
Track:   MTP            


4:00 pm - 5:00 pm

Gartner 360°: Enterprise Architecture
Long, Gary   Rosser, Bill     Stanley, Craig   
Track:   EA   GOV         
Intrusion Detection Is Dead, Long Live Intrusion Prevention
Stiennon, Richard    
Track:   SEC            
Unified Communications, IP Telephony and the RTE
Elliot, Bern    
Track:   ENT            
Getting IT Right: Managing Customer-Centric Service Delivery
Mack, Bob    
Track:   BMIT   SORC         
The Future of Windows in the Data Center
Bittman, Tom    
Track:   ESS            
Gartner Predicts: The Future of Business Applications
Harris, Kathy    
Track:   PRED   CRM   ESCM   PPM   
E-Learning Scenario: Walk Before You Run
Lundy, James    
Track:   KM            
Academic IT Beyond Course Management
Zastrocky, Michael   Harris, Marti   
Track:   HE            
SODA Is Application Integration for Developers
Plummer, Daryl    
Track:   IPWS   AIM   AD      
Best Practice Workshop: Business Value of IT
Bergstrom, Len   Paquet, Raymond     Murphy, Tony   
Track:   BPW   BVIT         


4:10 pm - 4:25 pm

BIDW Marketplace Presentation: Data Warehouse Staged Implementation Best Practices
McKinnon, Alistair    
Track:   MTP   BIDW         
SES Marketplace Presentation: Smart Enterprise and Application Platform Suite Evaluation Strategies
Gootzit, David    
Track:   MTP   SES         


4:35 pm - 4:50 pm

Marketplace Theater Presentation: Sun Microsystems on "Sun Microsystems and Its Partners"
Track:   MTP            
Marketplace Theater Presentation
Track:   MTP            


5:00 pm - 5:15 pm

Gartner Theater Presentation: Building the Business Value of IT People
Poppell, Rick    
Track:   GTP            
SEC Marketplace Presentation: A Complete Information Security Program
Karlsson, Magnus    
Track:   MTP   SEC         
SORC Marketplace Presentation: Measurement Trends in Outsourcing
Ackerman, David    
Track:   MTP   SORC         


5:25 pm - 5:40 pm

Marketplace Theater Presentation
Track:   MTP            
Marketplace Theater Presentation
Track:   MTP            


5:30 pm - 6:30 pm

Going Offshore to Globally Source IT Services: What Does the Future Hold?
Terdiman, Rita    
Track:   SORC   WFWP         
Portals: Too Big for SMBs?
Phifer, Gene   Valdes, Ray   
Track:   SMB            
Supply Chain Management Vision
White, Andrew    
Track:   ESCM            
Delivering Application Services -- .NET vs. Java
Driver, Mark    
Track:   AD   IPWS         
The Future of Selling and Technology
Kolsky, Esteban    
Track:   CRM            
Seamless Content and the Content Service Providers That Provision IT
Knox, Rita    
Track:   XML            
Get in Sync with the “Real Time” Consumer Psychology
Carr, Judith    
Track:   RTE   CIO         
The Impact of Computer-Based Patient Records on Medical Error Reduction
Hieb, Barry    
Track:   HC            
Getting IT Right: Customer-Centric Governance and Organization Design
Dallas, Susan    
Track:   BMIT   GOV         
Best Practice Workshop: Enterprise Architecture
Long, Gary   Rosser, Bill     Stanley, Craig   
Track:   BPW   EA         


5:45 pm - 6:00 pm

CRM Marketplace Presentation:The Worldwide Market for CRM Software Applications
Topolinski, Tom    
Track:   MTP   CRM         
ESCM Marketplace Presentation: The Worldwide Market for ERP and SCM
Eschinger, Chad    
Track:   MTP   ESCM         


Thursday , 27 March 2003

7:45 am - 8:00 am

Gartner Theater Presentation: Getting the Most From gartner.com
Stoehs, Brian    
Track:   GTP            


8:00 am - 9:00 am

Gartner 360°: Meeting Business Objectives With Systems Management Processes
Nicolett, Mark   Moore, Sean     Stanley, Craig   
Track:   ESM   BMIT         
Talent Management: A Distinct Competitive Advantage
Lavalette, Guy    
Track:   WFWP            
Managing Nightmare Contracts
Park, Alvin   Heine, Jack   
Track:   ITAM   ESS         
Web Services Best Practices
Andrews, Whit    
Track:   IPWS            
Real-Time Enterprise in Financial Services: Is Enterprise Architecture the Maker or Breaker?
Knox, Mary    
Track:   FIN            
The Connected Enterprise
Hayward, Simon   White, Andrew   
Track:   ETT   WM   ESCM   KM   
Gartner 360°: EA, BVIT and RTE - Fitting the Pieces Together
Long, Gary   Raskino, Mark     Fulton, Roger   
Track:   RTE   EA   BVIT      
HIPAA: Deadlines Looming
Rishel, Wes    
Track:   HC   SEC   GOV      
Managing Outsourcing -- Command and Control
Ambrose, Chris    
Track:   SORC   PPM         
Globalization of IT and its Economic Impact
Miklovic, Dan    
Track:   ES            


9:00 am - 9:15 am

Gartner Theater Presentation: Managing and Understanding Enterprise Architecture Decisions
Kelly, Jerry   Chin, Ken   
Track:   GTP            


9:30 am - 10:30 am

Government GIS -- Cooperating on 'Where'
Kreizman, Gregg    
Track:   GOV            
Getting and Keeping the "A" Players
Berry, Diane    
Track:   WFWP            
Client Operating Systems and Office -- Old Problems or New Choices?
Silver, Michael    
Track:   DC            
Service-Oriented Architecture Roles and Responsibilities
Blechar, Michael    
Track:   EA            
Oracle, SAP and Siebel: A Battle for Infrastructure and Application Domination
Comport, Jeff   Burton, Betsy   
Track:   VEN            
Application Server Scenario: .NET, J2EE and Application Platform Suites
Schulte, Roy    
Track:   AIM            
BI Competency Center: Getting the Most Out of BI Strategies
Hostmann, Bill    
Track:   BIDW            
From Silicon to Airwaves: Predicting the Long View of Systems and Networking
Baylock, Joe   Reynolds, Martin   
Track:   PRED   ETT         
Service-Oriented Architecture for Legacy: Junkyard Wars for Application Services
Vecchio, Dale    
Track:   AD            
Best Practice Workshop: Meeting Business Objectives With Systems Management Processes
Nicolett,Mark   Moore, Sean     Stanley, Craig   
Track:   BPW   ESM         


10:30 am - 10:45 am

Gartner Theater Presentation: Creating an Agile and Dynamic Architecture?The Components
Rosser, Bill    
Track:   GTP            


11:00 am - 12:00 pm

Gartner 360°: The Zen of IT Performance Management: Critical Success Factors for Government
Rust, Bill   Steinberg, Ruth     Kondratovich, Pat   
Track:   GOV            
Network Equipment Vendors: Can Anyone Challenge Cisco?
Fabbi, Mark   Hafner, Bob   
Track:   VEN            
Wireless and Mobile Management Best Practices: Taking Care of Users From the Floor to the Ceiling
Girard, John    
Track:   WM            
Managing the New Frontier: Application Servers
Haight, Cameron    
Track:   ESM            
The Data Warehouse and Data Quality: Keys to Customer Insight
Friedman, Ted    
Track:   BIDW   CRM         
Reaching Customers: Next-Generation Strategies and Technologies for Financial Services
Adrian, Brad    
Track:   FIN            
The New Applications -- Composite, Collaborative and Content-Centric
Hayward, Simon    
Track:   SES   XML         
Corporate Performance Management Vision
Geishecker, Lee    
Track:   ESCM            
Leveraging the Application Portfolio: Composite Applications
Thompson, Jess    
Track:   AIM   AD         
The Connected World: Addressing Globalization and Employee Issues in the Impending Conflict
Mogull, Rich    
Track:   ES            


12:45 pm - 1:00 pm

Gartner Theater Presentation: Enterprise Architecture Framework for Architects & Planners
Schulman, Jeff    
Track:   GTP            


1:00 pm - 1:15 pm

Gartner Theater Presentation: Building the Business Value of IT People
Poppell, Rick    
Track:   GTP            


1:30 pm - 2:30 pm

Peripheral Vision: Talking About the Cutting Edge
Linden, Alex    
Track:   ETT   INV         
IT Asset Management: From Best Practices to Next Practices
O'Brien, Frances    
Track:   ITAM   ESM   ESS      
Gartner Predicts: The Future of IT Management
Mack, Bob    
Track:   PRED   BMIT   PPM      
Which Application Development Vendors Will Survive the SODA Generation?
Blechar, Michael    
Track:   AD   VEN   AIM      
Web Services Management: Making The Enterprise Ready
Andrews, Whit   Lheureux, Benoit     Haight, Cameron   
Track:   IPWS            
Toward New Models for Customer Service
Kolsky, Esteban    
Track:   CRM   FIN         
Real-World Business Intelligence and Data Warehouse
Dresner, Howard    
Track:   BIDW            
How to Implement VoIP Today
Neil, Dave    
Track:   ENT            
Infrastructure Outsourcing Issues and Options
Stone, Lisa    
Track:   SORC            
Best Practice Workshop: The Zen of IT Performance Management: Critical Success Factors for Government
Rust, Bill   Steinberg, Ruth     Kondratovich, Pat   
Track:   BPW   GOV         


2:30 pm - 2:45 pm

Gartner Theater Presentation: Introduction to Membership Programs
Roberto, Brion    
Track:   GTP            


3:00 pm - 4:00 pm

Measuring the Business Value of IT: Where Do We Stand?
Sechrest, Lynn    
Track:   BVIT   BMIT         
Measuring Success in IT Service Management
Brittain, Kris    
Track:   ESM            
Applying Enterprise Architecture Design Pattern Concepts That Work
Long, Gary    
Track:   EA   AIM         
The Future of Linux in the Enterprise
Weiss, George    
Track:   ESS   SMB         
Business Applications and the Real-Time Enterprise
Brant, Ken    
Track:   ESCM   CRM   RTE      
E-Learning Content: Pay Now or Pay Later
Lundy, James    
Track:   KM   WFWP         
Identification and Authentication Spectrum: Passwords, Smart Cards, Public-Key Infrastructure, Biometrics
Wheatman, Victor    
Track:   SEC            
IT Asset Management: Coming of Age
Adams, Patricia    
Track:   ITAM            
The Messaging Tangle: E-Mail, Instant Messaging, Wireless and Beyond
Grey, Maureen    
Track:   SES   WM         


4:00 pm - 4:15 pm

Gartner Theater Presentation: Total Value of Opportunity?Measuring the Real Value of IT
Murphy, Dan    
Track:   GTP            


4:30 pm - 5:30 pm

The Internet as Your Corporate Backbone
Paulak, Eric    
Track:   ENT            
Achieving Business Value From Technology
Murphy, Tony    
Track:   BVIT   BIDW   ESM      
Global Mobile Implementation Case Studies - Predictors for Success
Clark, Bill    
Track:   WM            
Recommendations for Successful Server Consolidation Using Technology
Phelps, John    
Track:   ESS            
Getting IT Right: Adopting Competitive-Service Business Practices
Young, Colleen    
Track:   BMIT            
Taxonomies and Ontologies -- Putting Knowledge to Work
Linden, Alex    
Track:   KM   ETT   SES      
Security for the Web-Services-Enabled Enterprise
Wagner, Ray    
Track:   SEC            
Web Services Standards: De Facto, De Jure or Defunct?
Perlstein, Larry    
Track:   IPWS   XML   EA      
Supercharge Your Telematics Strategy: Growth Strategies for Telematics Initiatives
Koslowski, Thilo    
Track:   G2            


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