Documentation


Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.



CONFIRMED FOR 2003

Michael D. Capellas
Chairman, President and CEO
WorldCom


Hasso Plattner
CEO, Co-chairman and Co-founder
SAP AG



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Thursday , 27 March 2003

7:45 am - 8:00 am

Gartner Theater Presentation: Getting the Most From gartner.com
Stoehs, Brian    
Track:   GTP            


8:00 am - 9:00 am

Gartner 360°: Meeting Business Objectives With Systems Management Processes
Nicolett, Mark   Moore, Sean     Stanley, Craig   
Track:   ESM   BMIT         
Talent Management: A Distinct Competitive Advantage
Lavalette, Guy    
Track:   WFWP            
Managing Nightmare Contracts
Park, Alvin   Heine, Jack   
Track:   ITAM   ESS         
Web Services Best Practices
Andrews, Whit    
Track:   IPWS            
Real-Time Enterprise in Financial Services: Is Enterprise Architecture the Maker or Breaker?
Knox, Mary    
Track:   FIN            
The Connected Enterprise
Hayward, Simon   White, Andrew   
Track:   ETT   WM   ESCM   KM   
Gartner 360°: EA, BVIT and RTE - Fitting the Pieces Together
Long, Gary   Raskino, Mark     Fulton, Roger   
Track:   RTE   EA   BVIT      
HIPAA: Deadlines Looming
Rishel, Wes    
Track:   HC   SEC   GOV      
Managing Outsourcing -- Command and Control
Ambrose, Chris    
Track:   SORC   PPM         
Globalization of IT and its Economic Impact
Miklovic, Dan    
Track:   ES            


9:00 am - 9:15 am

Gartner Theater Presentation: Managing and Understanding Enterprise Architecture Decisions
Kelly, Jerry   Chin, Ken   
Track:   GTP            


9:30 am - 10:30 am

Government GIS -- Cooperating on 'Where'
Kreizman, Gregg    
Track:   GOV            
Getting and Keeping the "A" Players
Berry, Diane    
Track:   WFWP            
Client Operating Systems and Office -- Old Problems or New Choices?
Silver, Michael    
Track:   DC            
Service-Oriented Architecture Roles and Responsibilities
Blechar, Michael    
Track:   EA            
Oracle, SAP and Siebel: A Battle for Infrastructure and Application Domination
Comport, Jeff   Burton, Betsy   
Track:   VEN            
Application Server Scenario: .NET, J2EE and Application Platform Suites
Schulte, Roy    
Track:   AIM            
BI Competency Center: Getting the Most Out of BI Strategies
Hostmann, Bill    
Track:   BIDW            
From Silicon to Airwaves: Predicting the Long View of Systems and Networking
Baylock, Joe   Reynolds, Martin   
Track:   PRED   ETT         
Service-Oriented Architecture for Legacy: Junkyard Wars for Application Services
Vecchio, Dale    
Track:   AD            
Best Practice Workshop: Meeting Business Objectives With Systems Management Processes
Nicolett,Mark   Moore, Sean     Stanley, Craig   
Track:   BPW   ESM         


10:30 am - 10:45 am

Gartner Theater Presentation: Creating an Agile and Dynamic Architecture?The Components
Rosser, Bill    
Track:   GTP            


11:00 am - 12:00 pm

Gartner 360°: The Zen of IT Performance Management: Critical Success Factors for Government
Rust, Bill   Steinberg, Ruth     Kondratovich, Pat   
Track:   GOV            
Network Equipment Vendors: Can Anyone Challenge Cisco?
Fabbi, Mark   Hafner, Bob   
Track:   VEN            
Wireless and Mobile Management Best Practices: Taking Care of Users From the Floor to the Ceiling
Girard, John    
Track:   WM            
Managing the New Frontier: Application Servers
Haight, Cameron    
Track:   ESM            
The Data Warehouse and Data Quality: Keys to Customer Insight
Friedman, Ted    
Track:   BIDW   CRM         
Reaching Customers: Next-Generation Strategies and Technologies for Financial Services
Adrian, Brad    
Track:   FIN            
The New Applications -- Composite, Collaborative and Content-Centric
Hayward, Simon    
Track:   SES   XML         
Corporate Performance Management Vision
Geishecker, Lee    
Track:   ESCM            
Leveraging the Application Portfolio: Composite Applications
Thompson, Jess    
Track:   AIM   AD         
The Connected World: Addressing Globalization and Employee Issues in the Impending Conflict
Mogull, Rich    
Track:   ES            


12:45 pm - 1:00 pm

Gartner Theater Presentation: Enterprise Architecture Framework for Architects & Planners
Schulman, Jeff    
Track:   GTP            


1:00 pm - 1:15 pm

Gartner Theater Presentation: Building the Business Value of IT People
Poppell, Rick    
Track:   GTP            


1:30 pm - 2:30 pm

Peripheral Vision: Talking About the Cutting Edge
Linden, Alex    
Track:   ETT   INV         
IT Asset Management: From Best Practices to Next Practices
O'Brien, Frances    
Track:   ITAM   ESM   ESS      
Gartner Predicts: The Future of IT Management
Mack, Bob    
Track:   PRED   BMIT   PPM      
Which Application Development Vendors Will Survive the SODA Generation?
Blechar, Michael    
Track:   AD   VEN   AIM      
Web Services Management: Making The Enterprise Ready
Andrews, Whit   Lheureux, Benoit     Haight, Cameron   
Track:   IPWS            
Toward New Models for Customer Service
Kolsky, Esteban    
Track:   CRM   FIN         
Real-World Business Intelligence and Data Warehouse
Dresner, Howard    
Track:   BIDW            
How to Implement VoIP Today
Neil, Dave    
Track:   ENT            
Infrastructure Outsourcing Issues and Options
Stone, Lisa    
Track:   SORC            
Best Practice Workshop: The Zen of IT Performance Management: Critical Success Factors for Government
Rust, Bill   Steinberg, Ruth     Kondratovich, Pat   
Track:   BPW   GOV         


2:30 pm - 2:45 pm

Gartner Theater Presentation: Introduction to Membership Programs
Roberto, Brion    
Track:   GTP            


3:00 pm - 4:00 pm

Measuring the Business Value of IT: Where Do We Stand?
Sechrest, Lynn    
Track:   BVIT   BMIT         
Measuring Success in IT Service Management
Brittain, Kris    
Track:   ESM            
Applying Enterprise Architecture Design Pattern Concepts That Work
Long, Gary    
Track:   EA   AIM         
The Future of Linux in the Enterprise
Weiss, George    
Track:   ESS   SMB         
Business Applications and the Real-Time Enterprise
Brant, Ken    
Track:   ESCM   CRM   RTE      
E-Learning Content: Pay Now or Pay Later
Lundy, James    
Track:   KM   WFWP         
Identification and Authentication Spectrum: Passwords, Smart Cards, Public-Key Infrastructure, Biometrics
Wheatman, Victor    
Track:   SEC            
IT Asset Management: Coming of Age
Adams, Patricia    
Track:   ITAM            
The Messaging Tangle: E-Mail, Instant Messaging, Wireless and Beyond
Grey, Maureen    
Track:   SES   WM         


4:00 pm - 4:15 pm

Gartner Theater Presentation: Total Value of Opportunity?Measuring the Real Value of IT
Murphy, Dan    
Track:   GTP            


4:30 pm - 5:30 pm

The Internet as Your Corporate Backbone
Paulak, Eric    
Track:   ENT            
Achieving Business Value From Technology
Murphy, Tony    
Track:   BVIT   BIDW   ESM      
Global Mobile Implementation Case Studies - Predictors for Success
Clark, Bill    
Track:   WM            
Recommendations for Successful Server Consolidation Using Technology
Phelps, John    
Track:   ESS            
Getting IT Right: Adopting Competitive-Service Business Practices
Young, Colleen    
Track:   BMIT            
Taxonomies and Ontologies -- Putting Knowledge to Work
Linden, Alex    
Track:   KM   ETT   SES      
Security for the Web-Services-Enabled Enterprise
Wagner, Ray    
Track:   SEC            
Web Services Standards: De Facto, De Jure or Defunct?
Perlstein, Larry    
Track:   IPWS   XML   EA      
Supercharge Your Telematics Strategy: Growth Strategies for Telematics Initiatives
Koslowski, Thilo    
Track:   G2            




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Sunday , 23 March
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