The Gartner Sourcing Readiness Workshop is a rapid, high-level review that determines whether your sourcing approach is complete, efficient and designed to develop the best deals.

Benefits:
• A one-day, on-site workshop conducted by a Gartner consultant or analyst
• The ability to create and maintain better sourcing deals
• Less time and fewer risks and resources needed to establish effective sourcing deals
• The ability to take early action to resolve existing or potential problems
• Consensus building within your team on sourcing approach
• A report delivered on the day of the workshop documenting your sourcing issues and a corresponding plan of action
• A readiness assessment rating

The Gartner Sourcing Relationship Workshop assesses the co-management processes of your sourcing deal and develops an action plan for improving the relationship.

Benefits:
• A one-day, on-site workshop conducted by a Gartner consultant or analyst
• Improved management relationship with your service provider
• The opportunity to resolve management issues before they result in costly renegotiation or litigation and wasted time
• Assurance that the deal co-management process will continue to support an effective and productive relationship
• A classification of the type of deal: Utility, Enhancement or Transformation
• An assessment of deal management processes
• A report delivered on the day of the workshop documenting opportunities for improvement and a corresponding plan of action

The Gartner Technology Acquisition Workshop equips you with an understanding of the dynamics of technology acquisition and prepares you to do so appropriately and successfully.

Benefits:
• A one-day, on-site workshop conducted by a Gartner consultant or analyst
• A comprehensive review of the maturity of the technology, high-level capabilities of the vendors, financial viability of the vendors, licensing model difference between vendors, implications of evolving license arrangements, probable service costs for implementation and pitfalls in implementation
• Quicker, better sourcing and procurement decisions
• A reduction in the time, risks and resources associated with making effective decisions
• The ability to take early action to resolve existing or potential problems
• An understanding of what your competition is doing and how the marketplace is driving or responding to it

The Gartner IT Software or Hardware Procurement: Preparation and Negotiations Workshop provides an excellent opportunity for you to identify and seize opportunities that exist when negotiating acquisitions.

Benefits:
• A one-day, on-site workshop conducted by a Gartner consultant or analyst
• Examines each of the four segments of the business cycle and demonstrates through real-world examples how each cycle contains opportunities to dramatically reduce costs while providing the service levels the business needs to remain competitive
• Complements the existing Gartner research addressing IT asset procurement
• Addresses a host of related topics specifically focused on identification and negotiation opportunities associated with the provisioning of IT assets. Select four of the following topics:
  • RFI and RFP development
  • Lease vs. purchase
  • Consolidation of contracts
  • End-of-life disposal opportunities
  • Total-cost-of-ownership impact of acquisition decisions
  • Deciphering the impacts of discounts
  • Financial engineering pitfalls
• Purchase of new vs. used equipment
• Quicker, better sourcing and procurement decisions
• A reduction in the time, risks and resources associated with making effective decisions
• The ability to take early action to resolve existing or potential problems
• An understanding of what your competition is doing and how the marketplace is driving or responding to it

The Gartner Services Market Scan Workshop helps you assess IT services and optimize their evaluation and selection in the outsourcing market.

Benefits:
• A one-day, on-site workshop conducted by a Gartner consultant or analyst
• Includes any one of the major service segments covered, plus overview of market trends and forecasts, top 10 vendor market share if applicable and competitive landscape findings. Major service segments include:
  • Business Strategies Worldwide
  • Enterprise Solutions Worldwide
  • Global Industries Worldwide
  • Infrastructure Support Services Worldwide
  • IT Services Asia/Pacific
  • IT Services Europe
  • IT Services Japan
  • Network and Internet Worldwide
  • Outsourcing Worldwide
  • Services Market Metrics Worldwide
  • Small and Midsize Businesses North America
• Quicker, better sourcing and procurement decisions
• A reduction in the time, risks and resources associated with making effective decisions
• The ability to take early action to resolve existing or potential problems
• An understanding of what your competition is doing and how the marketplace is driving or responding to it

An OFA evaluates the price and quality of services provided to a service recipient (SR) by an external service provider (ESP). The price and services are compared to a peer group with similar IT environments. These components deliver insight into the contracted elements of service levels, pricing strategy and responsibilities. The elements can be used for internal evaluation of an existing client engagement or an anticipated negotiation with a prospect.

Benefits:
• Assesses price and performance to provide an understanding of the engagement value as compared with similar peer groups
• Identifies and provides comparative data to define acceptable standards for IT service levels

Standard Deliverables (choose two of three):
• Contract Financial Assessment
  The Contract Financial Assessment provides a review of the key financial elements of a single sourcing contract between the ESP and the SR. The assessment reviews the key areas of the contract that are of high impact due to the risk assignment, dollars spent and the necessary elements that pertain to ongoing management and measurement.
• Responsibility Assessment
  The Responsibility Assessment involves input from the SR and ESP. It requires both parties to review which entity is responsible for the various deliverables in the IT environment. The accompanying responsibility matrix provides a tool to define the current contracted and informally accepted areas of responsibility.
• Service-Level Assessment
  The Service-Level Assessment provides up to 10 service levels with the tools to address their overall structure, including exceptions, penalty and incentive, measurement, reporting process and reasonability elements.

This program enables organizations to perform cost-of-ownership analysis and vendor-selection activities through an annual subscription to a library of Decision Tools perfectly suited to the IT sourcing and procurement executive. Members may choose any one of the currently available Decision DriverŽ or TCOŽ Manager models at a time, and can interchangeably access up to three models during their subscription period.

Benefits:
• TCOŽ Manager
  • Benchmarks your performance against peer organizations to permit comparative analysis
  • Facilitates fact-based budgeting and planning
  • Assesses and tracks TCO and overall performance-including service levels-over time
• Vendor Selection
  • Confirms the suitability of prospective products with respect to fulfilling your requirements
  • Assesses the long-term stability of prospective vendor organizations
  • Provides access to a best-practices RFI template
  • Reduces the time for making a product selection

Standard Deliverables:
Access to up to three models, one at a time, for one user.
• TCOŽ Manager:
• CD ROM with TCO Manager models
• One training session at a Gartner site
• Periodic software and data updates
• Technical and product support
• Vendor Selection:
• CD ROM with Decision Tools for Vendor Selection models
• Selection Methodology Guide
• Metered telephone access to analysts
• Comprehensive RFI template
• Monthly model updates
• Teleconference-based training