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James A. Browning Vice President & Research Director Browse by this Analyst Robert P. Anderson Browse by this Analyst Search for Related Topics: Small and Midsize Business Small and Midsize Business Market Telecom Search for Any Topic Create Alerts for this Topic: Small and Midsize Business Small and Midsize Business and Telecom Create Alerts for any Topic: Ask an Analyst Need to look up a term?   Check out our glossary Print this page

Overview Small and midsize businesses recognize the business value of Web-enabling their business processes. The path to get there is still challenging for many, however.  Read More SMBs Should Improve Their Web Sites Small and midsize businesses should measure and optimize the effectiveness of their Web sites, while ensuring that they can manage their Web site infrastructure. SMBs Poised to Leverage Sell-Side E-Commerce Application service provider deployment models and packaged application suites enable small and midsize businesses to affordably implement sell-side electronic commerce applications. SMBs Should Consider Their Web Services Options Web services can add value to business application and process integration, but small and midsize businesses should start slowly and consider trade-offs when making deployment decisions. SMBs Have Choices for Web-Enabled BPM Solutions Among small and midsize businesses, best-of-breed business process management solutions will continue to thrive alongside the evolution of process integration capabilities from enterprise resource planning vendors. SMBs Leverage Web Enablement for Hosted CRM By 2006, approximately 25 percent of small and midsize businesses will conclude that an application service provider will have a role to play in their customer relationship management initiatives. SMBs Embrace SRM Solutions via Service Providers Savvy supplier-dependent small and midsize businesses can use service providers that offer business applications for supplier relationship management to improve costs, quality and overall profitability. SMBs Must Consider Impact of Web-Enabled Applications Small and midsize businesses that want to optimize their performance and resource use must understand the impact that Web-enabled applications have on network and server architecture.