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Available: Available Now
Price: 1,295

View Current Report: May 2005


This completely updated 200+ page essential report offers advice on how to select, develop, monitor and manage your Outsourcing relationships for optimal performance. Get the latest research and Outsourcing trends and much more from this comprehensive report.

  Table of Contents  (PDF, 72.52 KB)
  Sample Chapter  (PDF, 96.58 KB)
  Vendor Index  (PDF, 25.3 KB)

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Strategic Planning Reports are comprehensive reference guides for making critical decisions. Each report includes hundreds of pages of analysis and in-depth, actionable advice including:
· analyst recommendations
· business and technology trends
· Strategic Planning Assumptions
· Key Issues
· Magic Quadrants
· Hype Cycles
· forecasts
· graphs
· case studies
· glossary of terms
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Research Overview

  • What to consider when building a sourcing business case, and how to evaluate the risks and measure the rewards


  • Guidelines to help you develop an RFP (request for proposal)


  • Selection criteria for choosing the best outsourcer for your project


  • What you need to know to create effective outsourcing relationships


  • How to monitor and manage the performance of outsourcers, and develop effective service-level agreements


  • In-depth analysis of business process outsourcing


  • Tips for successful IT outsourcing


  • How to determine which relationship model is right for your organization

  • The growing market for offshore outsourcing services and when it's right for you


Whether your interest lies in outsourcing contact centers, IT utilities, human resources, networks or applications, the case studies, best practices and analysis included in this report will help you realize the benefits of outsourcing.
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