Gartner

Gartner Policies

Usage Guidelines for Gartner Services


Usernames & Passwords Usage Guidelines


As a Licensed User, you will receive a unique Username and Password, which is for your personal use only, and may not be shared inside or outside your company.

There are two exceptions where your Username and Password may be reassigned to another within your company:

  1. If your job responsibilities substantially change so that you no longer require access to the Gartner Services; or
  2. If you permanently leave your company.

NOTE: When your company substitutes a Licensed User, the new Licensed User must be located in the same country as the original Licensed User. Where not possible, please consult your Account Executive for an appropriate solution.

NOTE: In situations where your company desires to assign a license to a contractor/sub-contractor

  1. The contractor must be a full-time equivalent, meaning they have a company assigned email address, company business cards and function for all intents and purposes as a full-time employee (as opposed to a temporary contractor for a discrete term);
  2. Company must contractually agree to pass on to contractor the Usage Guidelines and to be liable in the event of any misuse or non-compliance with the Services;
  3. Contractor must agree to only use the Services for your company (i.e., the company that issued the license);
  4. In no instance is it ever acceptable for a Licensed User to share their Username and Password with the contractor; and
  5. Upon termination of the contractor's service term with your company please arrange to reassign the User License to another within your company per guidelines referenced above.

Best Practices for proper use of your Username and Password


Why must my Username be my email address?

When is it acceptable to assign a new person to an existing license (i.e., swap out Username & Password)?


Updated as of 4 August 2014