Sign in to search Gartner Research
Consulting > Gartner Benchmarking
Gartner Benchmarking | FOR YOUR IT CHALLENGES
Gartner Benchmarking delivers unbiased comparisons of IT performance
CIO & IT Executives
Average-performing organizations spend up to 41% more on IT than their more successful peers.
Though cost control is now a must-have for any enterprise serious about its supply-side competitiveness, focus among executives has broadened to include value-creating demand-side elements such as employee productivity, customer retention, revenue growth and competitive advantage.
There is a pressing need to ensure that IT spending (on average, 4% of revenue) drives business value and financial performance — not simply keep the lights on.
We understand the key issues you are facing.
Many IT optimization efforts fail due to an inability to recognize the importance of a holistic approach. Ideas are often one-dimensional and evaluated on their cost-saving potential, with insufficient insight into customer, competitive and operational factors or the organization's ability to execute.
Analytics are often too narrow and short-sighted, capturing point-in-time comparisons to static benchmarks without regard to the broader market context of supply and demand. Previous efforts focused on extracting costs from the IT supply side; today's efforts require a focus on business demand to determine if the right IT systems are being supported.
Our benchmarks are a starting point in helping IT organizations identify and assess IT performance against peer organizations.
We have the data, tools and capabilities to help.
We are familiar with the demands of your role.