IT Services: Infrastructure Support

Relevant Dataquest Products

• Dataquest Research Catalog: Infrastructure Support Services Worldwide
  8 November 2011
• Dataquest Research Catalog: IT Services Asia/Pacific
  8 November 2011
• Dataquest Research Catalog: Services Market Metrics Worldwide
  8 November 2011
• Dataquest Research Catalog: IT Services Europe
  8 November 2011

Trends

A closer look at the near-term forces moving the market

• Market Insight: Customers Need Hybrid Cloud Compute Infrastructure as a Service
  13 May 2011
• Gartner Market Databook, 1Q11 Update
  29 March 2011

Forecast

Taking a long view of market futures

• Forecast Analysis: Hardware Product Support Services, 2009-2015, 4Q11 Update
  23 December 2011
• Forecast Analysis: Hardware Product Support Services, 2009-2015, 3Q11 Update
  24 October 2011
• Forecast Analysis: Software Support Services, 2009-2015, 3Q11 Update
  5 October 2011
• Forecast Analysis: Hardware Product Support Services, 2009-2015, 2Q11 Update
  1 August 2011
• Forecast: Product Support Services, 2008-2015, 2Q11 Update
  15 June 2011
• Forecast Analysis: Software Support Services, 2000-2014, 2Q10 Update
  24 June 2010
• Forecast Analysis: Hardware Support Services, 2000-2013, 1Q10 Update
  21 May 2010
• Forecast Analysis: Software Support Services, 2000-2013, 1Q10 Update
  16 March 2010
• Infrastructure Support Worldwide: Forecast Database
  9 September 2010
• IT Services Asia/Pacific: Forecast Database
  9 September 2010

Shares

Who owns the biggest pieces of the market

• Market Share Analysis: Hardware Product Support, Worldwide, 2011 Update
  27 April 2011
• Market Share Analysis: Software Support Services, Worldwide, 2008-2010
  12 April 2011
• Market Share: Product Support Services, 2010
  31 March 2011
• Infrastructure Support Worldwide Market Share: Database
  26 July 2010
• IT Services Asia/Pacific Market Share: Database
  22 July 2010
• IT Services Europe Market Share: Database
  22 July 2010

Hot Topics

Emerging technologies opportunities for users and providers

• The Role of CSB in the Cloud Services Value Chain
  4 October 2011
• Gartner's Fantasy Football Product Support XI, Summer 2011
  30 September 2011
• The Future of the Data Center Market: Four Scenarios for Strategic Planning
  1 August 2011
• Market Insight: Structuring the Cloud Compute IaaS Market
  10 March 2011

Competittive Information

Leaders, followers and why customers buy

• Competitive Landscape: Integrated Infrastructure Support Providers, Western Europe
  19 December 2011
• User Survey Analysis: How U.S. Buyers of Application Services Envision the Future
  16 December 2011
• SWOT: Huawei, Services, Worldwide
  15 December 2011
• User Survey Analysis: The IT Sourcing Global 'Whether' Prediction for Cloud Services and Sourcing Practices
  2 August 2011
• SWOT: Microsoft, Business Intelligence Platforms, Worldwide
  8 June 2011
• SWOT: Ericsson, Global Services, Worldwide
  22 December 2010
• Competitive Landscape: 'White Label' Software Support and Software Engineering Services, Worldwide
  13 December 2010
• User Survey Analysis: Cautious Buyers in the Nordics Likely to Increase Service Provider Spending If Trusted Provider Status Is Achieved
  18 March 2010

Company Profiles&Portfolio Reviews

• Dataquest Insight: Software Support Portfolio Series, SAP, 2009-2010 Update
  28 October 2009
• Dataquest Insight: Software Support Portfolio Series, Sybase, 2009-2010 Update
  23 October 2009
• Dataquest Insight: Software Support Portfolio Series, IBM, 2009-2010 Update
  1 September 2009

Dataquest Methodology Guides

• Dataquest Guide: IT Services Market Research Methodology and Definitions
  30 November 2009