Sefas

Introduction

The purpose of this paper is to offer you some ideas to reduce your organisation's costs in business operations – without jeopardising the quality of your work, the reputation of your branding or the effectiveness of your customer-care programmes. The paper focuses on the significant cost base that supports the way in which information is communicated to your customers through printed or published documents.

Its relevance is supported by key findings from Gartner in 2008, which states that "from an overall IT perspective, investments are prioritized by (1) reducing operational costs, (2) improving operational efficiency and (3) improving customer satisfaction".²

The paper shows how you can meet both priorities – reducing operating expenditure without impacting quality of service.

Gartner content

Predicts 2009: Print Technologies
Enable Cost Savings and Revenue Growth
Pete Basiliere | Don Dixon | Sharon McNee | Tosh Prabhakar | Cecile Drew | Malcolm John Hancock
13 January 2009
As the economy struggles, organizations must manage their IT expenditure while helping to grow the enterprise. Fortunately, print technology is helping to simplify complex document processes, reducing the costs associated with paper-intensive workflows and creating new and better ways to increase organizations' revenue.

Sefas content

Are you Printing Away Profits?
This paper is for financial managers and executives tasked with looking at cost reduction within their organisation – particularly those who are active within the Government or B2C Sectors. This guide looks at the burden of document-related costs within such organisations and demonstrates a number of key steps that can be taken to significantly reduce those costs for many organisations.

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Are you Printing Away Profits? is published by Sefas. Editorial supplied by Sefas is independent of Gartner analysis. All Gartner research is © 2009 by Gartner, Inc. and/or its Affiliates. All rights reserved. All Gartner materials are used with Gartner's permission and in no way does the use or publication of Gartner research indicate Gartner's endorsement of Sefas' products and/or strategies. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice.