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Gartner Research VP, Distinguished Analyst Yvonne Genovese discusses processes involved in application overhaul projects.
Key Initiatives organize Gartner's vast resources to help you achieve demonstrable business results efficiently and cost effectively.
An application overhaul takes place as part of an application strategy, which is a plan to achieve a business outcome through the use of technology. To be successful in the ever-changing business world, enterprises need a coherent application strategy.
Draft a charter to gain agreement on the vision and mandate behind the project, in alignment with business goals. Scope the project, and establish resources, budget and governance systems. Integrate the project with strategic IT and business plans.
Define the architecture, technology and standards for the project. Model business requirements, and detail specifications for solution delivery. Recommend how to implement the project.Define process detail and performance metrics. Communicate the plan.
Set requirements and issue RFPs. Analyze market intelligence. Evaluate vendor/service provider options. Choose technologies and vendors/service providers. Negotiate service-level agreements and contracts.
Design, deploy, staff and manage the implementation. Develop rules, workflows, forms and user interfaces. Define organizational and governance structures. Create a development and test environment. Run tests. Seek user feedback. Manage and monitor risks.
Operate and manage the implementation. Revise in response to feedback, risks and changing business requirements. Measure performance. Monitor use and compliance. Develop skills and define best practices for users. Refine governance processes.
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