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Applications to support collaboration are a natural candidate for cloud deployment.Email is by far the most common collaboration technology, but others include instant messaging, unified communications, team workspaces and social software.
Cloud Computing Means New Opportunities and Decisions for Collaboration
Applications to support collaboration are a natural candidate for cloud deployment. This document highlights recent research that examines vendor moves, market developments and best practices for cloud collaboration.

Key Initiatives organize Gartner's vast resources to help you achieve demonstrable business results efficiently and cost effectively.
Cloud is a style of computing where scalable and elastic IT-related capabilities are provided as a service to customers using Internet technologies. Intense hype surrounds cloud computing, making it difficult to understand vendor options and strategies.
Link the Key Initiative to the overall drivers or objectives of the business. Gain support from senior business leaders and senior stakeholders. Set a baseline for assessing the impact of the investigation. Estimate costs and resource requirements.
Align the investigation with the business strategy, and show how it can deliver business value. Show how the investigation might lead to changes that will affect your business environment. Work with key stakeholders to identify business needs.
Identify the budgetary, staffing, technology and other requirements necessary to prepare the business for the investigation. Develop a total cost of ownership analysis framework. Review established policies for assessing risk and managing governance.
Identify a group to pilot, or develop a prototype for the investigation. Develop and communicate detailed requirements. Manage the pilot/prototype. Assess and communicate the results.
Analyze findings of the readiness assessment and pilot or prototype effort, and revise the strategy and business case accordingly. Present findings of the investigation to senior stakeholders and business leaders.
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