Cloud Computing Rights & Responsibilities

Cloud computing carries risks to both service providers and consumers that could slow corporate adoption. Providers and consumers share responsibility for the relationship, and each side must take action to achieve proper business outcomes. To minimize these risks, both sides must agree on a set of shared objectives and expectations.

FEATURED RESEARCH

Cloud Rights and Responsibilities Are Real

Cloud rights and responsibilities are the business of any users or prospects that hope to safely take advantage of cloud computing. We examine cloud rights from multiple perspectives.

Managing VP and Gartner Fellow Daryl Plummer discusses cloud computing rights and responsibilities for consumers and providers.

CLOUD RIGHTS & RESPONSIBILITIES RESEARCH

The Implications of Rights and Responsibilities 'in the Cloud'

29 September 2010

Rights and responsibilities "in the cloud" can be written, but can they be enforced? We examine the implications of consumer rights in cloud computing.

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GARTNER GLOBAL IT COUNCILS

Gartner has established two Global IT Councils — one on cloud computing and one on IT maintenance. Each of the Global IT Councils has been tasked with developing a set of basic rights and/or responsibilities for their specific area of technology. Members have discussed the issues candidly and in depth, and offered their real-world observations about problems in these areas, as well as practical, actionable recommendations for resolving them.

Gartner Global IT Council: Cloud Services

The Gartner Global IT Council for Cloud Services has defined key rights and responsibilities of service consumers that will help both providers and consumers establish and maintain successful business relationships. This document describes some of the most pressing rights and responsibilities along with the reasons why they are necessary. Additional critical rights and responsibilities will emerge as cloud services mature.

Download the Report | Learn more about the Global IT Council

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Cloud Computing

Cloud Computing Rights & Responsibilities

FEATURED RESEARCH

Managing VP and Gartner Fellow Daryl Plummer discusses cloud computing rights and responsibilities for consumers and providers.

The Implications of Rights and Responsibilities 'in the Cloud'

The Implications of Rights and Responsibilities 'in the Cloud'

GARTNER GLOBAL IT COUNCILS

Gartner Global IT Council: Cloud Services

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