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Gartner VP Distinguished Analyst Linda Cohen discusses how IT outsourcing environments will deal with the globalization and virtualization of companies.
Key Initiatives organize Gartner's vast resources to help you achieve demonstrable business results efficiently and cost effectively.
The ability to negotiate vendor contracts effectively-getting the right products and services at the right price and with the right terms-is a crucial skill for IT organizations. IT leaders need to develop a disciplined negotiating process and advanced negotiating skills, so that the enterprise starts the process and engages negotiators early.
Develop a calendar of key vendor contract renewals and new contract developments. Communicate contract requirements within the enterprise and develop a negotiating team. Define the expected outcomes and roles and responsibilities.
Collect and review the best practices for negotiating vendor contracts.
Staff and manage the negotiating team. Negotiate contract terms and conditions. Review operating processes, measure success and refine processes.
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