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Hype Cycles 2014

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The 2014 Gartner Hype Cycle Special Report evaluates the market promotion and perception of value for over 2,000 technologies, services and trends in over 119 areas. This year, we're also exploring the impact of the megatrends affecting the Hype Cycles and profiles across all research areas. This report tells a story of how technologies, services and strategies evolve from market hype and excitement of value to becoming a mainstream part of business and IT.

VP Distinguished Analyst Betsy Burton discusses the themes and trends which emerged in this year's Hype Cycles.

  • Technology and Applications
  • Information and IT Services
  • Industries
  • Innovation Insights
Toolkit: My Hype Cycle, 2014

26 September 2014

This Toolkit enables you to access and download more than 2,000 entries from Gartner Hype Cycles published through 23 August 2014. You can search, filter and prioritize based on the detailed information for each entry, as well as automatically generate your own custom Hype Cycle.

Applying Lessons From 20 Years of Hype Cycles to Your Own Innovation and Forecasting Strategies

16 September 2014

With a new wave of technology advancement driving digital business transformation, IT leaders must design their organization's technology tracking and adoption activities to account for four timeless principles of technology progress.

Hype Cycle for Human-Computer Interaction, 2014

13 August 2014

New concepts and systems are being developed to support the notion that machines could be intuitive enough to process user intent rather than just instruction. However, progress in interface technologies does not seem to be enabling those notions, so more innovation is needed to see them through.

Hype Cycle for 3D Printing, 2014

21 July 2014

The market for enterprise and consumer 3D printers and 3D printing is rapidly expanding. Gartner's first Hype Cycle for 3D Printing illuminates the landscape with its opportunities and potential pitfalls.

Hype Cycle for Application Architecture, 2014

28 July 2014

Application architecture continually evolves to best address cloud, mobile and social computing, big data, the Internet of Things and digital business. Software-defined application services will extend service-oriented architecture to meet these new technical and business requirements.

Hype Cycle for Application Development, 2014

29 July 2014

Digital business demands change both the applications IT delivers as well as how IT works. Tools are being impacted by adoption of cloud and social mechanisms, but many solutions are immature as the market rapidly evolves.

Hype Cycle for Application Infrastructure, 2014

29 July 2014

Application infrastructure remains an innovative, yet evolutionary, set of technologies. The broad adoption of many components is consistent with the market's maturity. Nevertheless, innovation continues, now driven by the digital business.

Hype Cycle for Application Security, 2014

28 July 2014

Global-scale scandals around critical applications' breaches highlighted the need for effective detection and protection of exploitable application security vulnerabilities. Application security markets further evolve to secure Web, cloud and mobile applications.

Hype Cycle for Back Office Analytic Applications, 2014

5 August 2014

Analytical capability is increasingly packaged as a solution to address specific business issues. This Hype Cycle shows the maturity, adoption rates and benefits of various analytic applications that support back-office functions such as finance, human resources, IT and operations.

Hype Cycle for Business Intelligence and Analytics, 2014

31 July 2014

This Hype Cycle helps IT leaders modernize their business intelligence and analytics programs by prioritizing emerging technology investments.

Hype Cycle for Business Process Management, 2014

30 July 2014

Hype for BPM methodologies and technologies remains steady, as a looming new wave of innovation promises to deliver more intelligent business operations and enable big change.

Hype Cycle for Communications Service Provider Digital Services Enablement, 2014

30 July 2014

This Hype Cycle will help CIOs to assess the technologies and methodologies that will enable communications service providers to deliver and support network-adjacent digital services such as media content, machine to machine, financial payments, contextual services and enterprise IT.

Hype Cycle for the Connected Home, 2014

28 July 2014

The connected home is changing how householders interact with technology. This Hype Cycle will help technology providers and enterprises assess levels of risk and maturity, and understand technology trends and opportunities in this market.

Hype Cycle for Consumer Devices, 2014

31 July 2014

This Hype Cycle examines the prospects for and status of various consumer devices. It advises consumer electronics vendors, service providers, developers and others on the maturity of these technologies and their use. Mobility, connectivity and user interfaces remain the focus of innovation.

Hype Cycle for Consumer Market Research, 2014

25 July 2014

Technology provides unprecedented insights into consumer behavior, which drives engagement and understanding at previously unimaginable levels. Gartner's Hype Cycle for Consumer Market Research helps market researchers keep pace with changes in research methods which leverage these transformations.

Hype Cycle for Consumer Services and Mobile Applications, 2014

29 July 2014

Consumer services and applications are at the forefront of the Gartner Nexus of Forces as they integrate key components such as mobile, social, Internet and cloud. Both technology providers and end users should use this Hype Cycle to understand trends and opportunities in this vibrant market.

Hype Cycle for Contact Center Infrastructure, 2014

24 July 2014

Prioritizing contact center solution investments is central to developing an infrastructure that aligns with your contact center operational road map. This Hype Cycle helps you match your contact center investment planning with your operational and business goals.

Hype Cycle for Content and Social Analytics, 2014

4 August 2014

The surge of interest in big data and socially generated content has resulted in a commensurate increase in attention on several technologies to help analyze this potentially useful information. This Hype Cycle highlights technologies and tools for the vibrant content and social analytics market.

Hype Cycle for CRM Customer Service and Customer Engagement, 2014

25 July 2014

Customer engagement trends are disrupting IT planning, as customers demand consistent support for all channels. IT and customer service leaders are using analytics to assess experiences, and this research is designed to help executives assess the technologies supporting key customer service trends.

Hype Cycle for CRM Marketing Applications, 2014

16 July 2014

Marketing applications and technologies vary greatly in maturity and user adoption. Gartner's Hype Cycle can help IT leaders determine investment priorities, address drivers and inhibitors, understand benefits and build a road map for integrated marketing management.

Hype Cycle for CRM Sales, 2014

16 July 2014

More than half of the Hype Cycle for CRM Sales technologies are in the Slope of Enlightenment, while mobility and sales performance management continue to grow in importance.

Hype Cycle for Customer Analytic Applications, 2014

30 July 2014

Analytical capability is increasingly packaged as a solution to address specific business issues. This Hype Cycle shows the maturity, adoption rates and benefits of various analytic applications that support front-office functions, such as marketing, sales and customer service.

Hype Cycle for Digital Commerce, 2014

29 July 2014

Enterprises use digital commerce as a key way to engage customers and drive revenue growth. This Hype Cycle helps enterprises evaluate the suitability of various digital commerce technology capabilities hyped in the market and understand their maturity and business value.

Hype Cycle for Digital Marketing, 2014

2 July 2014

Digital marketing leaders are under increased pressure to find and exploit new growth opportunities. Our annual research handicaps the marketing technology categories that will most likely help you realize benefits and enable you to return to the basics.

Hype Cycle for Digital Workplace, 2014

29 July 2014

This inaugural digital workplace Hype Cycle pulls together some 50 technologies and disciplines that will have a large impact on how employees get work done. It serves as a guide to the forces driving the transition to a more consumerized, mobile, social and engaged workplace.

Hype Cycle for Embedded Software and Systems, 2014

28 July 2014

Embedded software and systems are a vital component of modern electronic devices. We chart the progress of embedded operating systems, tools, software, hardware, programming standards and design techniques. Eventually, the Internet of Things will transform the embedded software and systems industry.

Hype Cycle for Emerging Technologies, 2014

28 July 2014

This Hype Cycle brings together the most significant technologies from across Gartner's research areas. It provides insight into emerging technologies that have broad, cross-industry relevance, and are transformational and high-impact in potential.

Hype Cycle for ERP, 2014

28 July 2014

ERP is now entering its third era, resulting in the end of the predictable ERP world of the past two decades. CIOs and ERP leaders must begin to address the realities of "legacy ERP" and plan for postmodern ERP, thereby starting the process of finally realizing the long-held promise of ERP.

Hype Cycle for Green IT and Sustainability in China, 2014

21 July 2014

Green IT, resource efficiency and sustainability are becoming a strategic concern for many Chinese end-user organizations. Government has a key role in this change. Its policy and the 12th Five-Year Plan will push the hype on energy efficiency and reduction of carbon emissions in the next two years.

Hype Cycle for Green IT and Sustainability in India, 2014

4 August 2014

Indian organizations are moving beyond corporate social responsibility as a philanthropic activity, via integration with their core business operations. Eventually, organizational commitment and government regulations will drive adoption of green and sustainable technology and practices in India.

Hype Cycle for Green IT, 2014

31 July 2014

The hype around green IT includes not only efficient technologies, but also solutions that enable CIOs and IT leaders to understand compliance with environmental guidelines, regulations and procurement standards, while gaining operational resource efficiencies.

Hype Cycle for Human Capital Management Software, 2014

31 July 2014

The Hype Cycle for Human Capital Management Software helps organizations with their human capital management technology investments by providing insight into the maturity of key applications and technologies.

Hype Cycle for ICT in Africa, 2014

6 August 2014

Africa is leapfrogging other world regions in the use of innovative technologies in vertical sectors such as communications, healthcare and finance, where conditions converge to encourage adoption. Gartner identifies the business benefits of key technologies heading to the continent.

Hype Cycle for ICT in China, 2014

9 July 2014

This Hype Cycle analyzes the trends in information and communication technology in China, focusing on the impact, adoption pattern and maturity of 24 technologies.

Hype Cycle for ICT in India, 2014

4 August 2014

This Hype Cycle presents a snapshot of technologies enterprises in India must consider when successfully transitioning to the digital realm. Technologies included have a direct impact on creating new revenue opportunities and improving productivity by optimizing existing processes and investments.

Hype Cycle for In-Memory Computing, 2014

29 July 2014

In-memory computing use is growing rapidly, driven by technology maturation and decreasing cost, digital businesses' avidity for scale and performance, users' desire for deeper and timelier analytics, and vendors' powerful push.

Hype Cycle for the Internet of Things, 2014

21 July 2014

The Internet of Things has the potential to transform industries and the way we live and work. This Hype Cycle helps enterprises assess the levels of risk, maturity and hype that are associated with a transformative trend.

Hype Cycle for Mobile Applications and Development, 2014

29 July 2014

With the explosion of mobile applications and development tools, Gartner launches a new Hype Cycle focused on mobile applications and development.

Hype Cycle for Mobile Device Technologies, 2014

17 July 2014

This Hype Cycle examines the status of, and prospects for, various mobile device technologies. It advises device vendors, mobile operators, application providers and others on the maturity of these technologies and their use.

Hype Cycle for Networking and Communications, 2014

22 July 2014

Enterprise networks demand continued modernization due to the effects of enterprise initiatives, such as data center virtualization, the cloud and unified communications. From this array of impacts, Gartner has assessed the technologies that are the most relevant to the enterprise network.

Hype Cycle for Open Source Software, 2014

30 July 2014

Use this Hype Cycle to measure the maturity and market saturation of open-source solutions across the IT industry.

Hype Cycle for Operational Technology, 2014

23 July 2014

The convergence and integration of operational technologies with IT is making significant impact on equipment-dependent businesses and government, but many critical technologies are at least two to 10 years from mainstream adoption. This research shows that it will be a protracted and complex path.

Hype Cycle for Photovoltaic Solar Energy, 2014

16 July 2014

Despite difficult business conditions and a large number of failed and distressed startups, innovations and intense competition in the solar energy industry continue to drive down costs.

Hype Cycle for Semiconductors and Electronics Technologies, 2014

11 July 2014

This Hype Cycle offers a snapshot of the most significant technologies in semiconductor and electronics markets. These technologies range from semiconductor chips to manufacturing and design techniques, displays, energy sources, and novel materials.

Hype Cycle for Server Technologies, 2014

11 July 2014

This Hype Cycle report evaluates 41 server technologies in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest.

Hype Cycle for Smart City Technologies and Solutions, 2014

22 July 2014

The smart city vision of improved citizen services and greater economic growth remains attractive, yet faces a complex path. While some elements are mature, many technologies and business and use models, ranging from transportation to energy management and IoT platforms, remain emergent.

Hype Cycle for Smart Grid Technologies, 2014

24 July 2014

The smart grid is a vision of a future electricity delivery infrastructure that improves network resilience, empowers consumers and addresses sustainability concerns. Smart grid is an incubator for a spectrum of technologies that demand utility CIOs' and IT leaders' close attention.

Hype Cycle for Smart Machines, 2014

18 July 2014

Smart machines are a rapidly emerging set of technologies that pose great risk and reward to your business. Early failures in feasibility tests should not deter end users from pursuing innovations as the promise of these technologies is great and the market will be extremely dynamic through 2020.

Hype Cycle for Social Software, 2014

4 August 2014

Social software is permeating into business activities. In doing so, it creates opportunities for richer interactions and insights as well as new risks. This Hype Cycle profiles relevant technologies to help IT leaders assess their relevance and plan new social software investments.

Hype Cycle for Storage Technologies, 2014

23 July 2014

This Hype Cycle evaluates 41 storage-related hardware and software technologies in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest.

Hype Cycle for Sustainability, 2014

6 August 2014

Despite being supported by a diverse range of technologies, sustainable business practices are struggling to gain wider adoption. Much of the hype has gone out of sustainability as the harsh realities of tackling materials issues — and the need to create real business value from every initiative — test technologies and organizations alike.

Hype Cycle for Wireless Networking Infrastructure, 2014

24 July 2014

Gartner's 2014 Hype Cycle for Wireless Networking Infrastructure helps mobile CSPs understand wireless infrastructure and connectivity trends so they can manage networks for clear end-user benefits (high bandwidth, mobility, rich content) and select appropriate technology portfolios.

Hype Cycle for Unified Communications and Collaboration, 2014

23 July 2014

This Hype Cycle evaluates the life cycle maturity of unified communications and collaboration and related technologies. It shows how emerging technologies are transitioning UCC deployments beyond major suites to include numerous collaboration variants, mobility, social media and cloud UC delivery.

Hype Cycle for Web Computing, 2014

23 July 2014

Web technology is critical to digital business. Understanding this evolution, and when technologies are ready for adoption by your enterprise, will help you lead your organization to unprecedented success.

Access to research documents may vary based on your subscription.
Hype Cycle for Advanced Analytics and Data Science, 2014

30 July 2014

The excitement around advanced analytics is increasing, as evidenced by growing market figures, client interest, and mergers and acquisitions. This first Hype Cycle dedicated to this market describes key technologies and concepts.

Hype Cycle for Application Services, 2014

21 August 2014

This Hype Cycle focuses on a full array of application services (in-house, outsourced, cloud-sourced, crowdsourced or other hybrid models). Sourcing executives can proactively discern the maturity level, risk and user advice on the timing of adoption.

Hype Cycle for Big Data, 2014

4 August 2014

Big data has just passed the top of the Hype Cycle, and moving toward the Trough of Disillusionment. This is not a bad thing. It means the market starts to mature, becoming more realistic about how big data can be useful for organizations — large and small. Big data will become business as usual.

Hype Cycle for Business Continuity Management and IT Disaster Recovery Management, 2014

22 July 2014

Increasing deployments of cloud-based solutions and the adoption of the ISO 22301:2012 BCM standard are redefining the technology and process foundations of continuity and recovery management. Use this research to determine what can best support the specific requirements of your organization.

Hype Cycle for Business Process Services and Outsourcing, 2014

21 August 2014

BPS&O offerings can be evaluated by their delivery model and maturity. This document helps C-suite and business function leaders determine how much hype surrounds a service offering, whether the hype is warranted or not, and whether an offering will benefit buyers now and over the next five years.

Hype Cycle for Cloud Computing, 2014

24 July 2014

Cloud computing continues to be one of the most hyped subjects in IT, but it is becoming more and more an integral concept in IT overall. This research looks at the different aspects of cloud computing and where the technologies are on Gartner's Hype Cycle.

Hype Cycle for Cloud Security, 2014

25 July 2014

This Hype Cycle encompasses technologies and standards that improve the security and reliability of the cloud computing model, and it includes trusted application and security services that are delivered by cloud service providers.

Hype Cycle for Content Management, 2014

24 July 2014

This Hype Cycle reflects the content management market's emphasis on pursuing innovation and flexibility, while continuing to meet demand for governance of systems of record. New technologies, and new uses for old ones, are combining to advance, or even leapfrog, organizations' current tools.

Hype Cycle for Data and Collaboration Security, 2014

21 July 2014

Enterprise boundaries continue to blur as information is shared between partner organizations, cloud applications and unmanaged endpoints, especially personally owned devices. These trends are forcing greater use of application layer and data layer security technology.

Hype Cycle for Data Center Power and Cooling Technologies, 2014

28 July 2014

The Nexus of Forces will drive greater infrastructure demand, higher-density equipment and higher operational costs requiring new and advanced power and cooling technologies. Proper deployment of relevant technologies in this Hype Cycle can save millions of dollars.

Hype Cycle for Enterprise Architecture, 2014

22 July 2014

This year's EA Hype Cycle focuses on three views of the disruptive technologies and business models that EA practitioners should track, and the practices and tools that enable organizations to apply EA to lead response and deliver targeted business outcomes.

Hype Cycle for Enterprise Information Management, 2014

6 August 2014

Information and its impact and value on business outcomes is coming to the fore as organizations seek to leverage information for improved business performance. This is as a result of the growing complexity across the enterprise, supply chain and global economy.

Hype Cycle for Enterprise Mobile Security, 2014

24 July 2014

Technologies are flooding the mobile security market to address enterprise needs. Organizations need to evaluate technology maturity, and select solutions that not only satisfy security requirements, but, most importantly, are efficient, usable and integrate with the existing infrastructure.

Hype Cycle for Governance, Risk and Compliance Technologies, 2014

17 July 2014

As companies seek to transform into the "digital businesses" of the future, they are faced with a dynamic "cyber risk" environment that requires more advanced risk management capabilities. The resulting hype is driving greater demand for governance, risk and compliance (GRC) technologies.

Hype Cycle for Identity and Access Management Technologies, 2014

15 July 2014

Trends for simplification and digital business, as well as the continued adoption of mobile devices, cloud computing, and social media, are converging to drive significant changes in the IAM market.

Hype Cycle for Imaging and Print Services, 2014

22 July 2014

Organizations should use this Hype Cycle to evaluate their traditional and 3D print strategies for achieving cost savings and gaining a competitive advantage while complementing and enhancing their communications and content handling in an increasingly digital world.

Hype Cycle for Information Infrastructure, 2014

6 August 2014

Innovation supporting information infrastructure is evolving rapidly, and with ever-increasing infrastructure capacity. This Hype Cycle sits mainly on the Peak of Inflated Expectations. We encourage department-level experimentation without enterprise commitment over the next three to five years.

Hype Cycle for Infrastructure Protection, 2014

30 July 2014

The numbers and volumes of threat-facing technologies that defend our IT grow at a relentless pace. Driven by persistent threat and technology change, there has never been so much hype in enterprise security; however, there are more than enough technologies for enterprises to consider.

Hype Cycle for IT Infrastructure and Outsourcing Services, 2014

21 July 2014

Traditional IT outsourcing has reached the Plateau of Productivity. Innovation Triggers including predictive support, cloud, and mobility are revitalizing the IT infrastructure services market. Organizations should use this document to plan investments in mature outsourcing as well as cloud services.

Hype Cycle for IT Operations Management, 2014

22 July 2014

ITOM is a mature and growing market characterized by constant innovation, as well as disruptive and hyped technologies, some of which are even extensible beyond production environments. Infrastructure and operations leaders should use this Hype Cycle to set goals when investing in ITOM technology.

Hype Cycle for IT Service Continuity Management, 2014

10 September 2014

IT service continuity management is the consolidation of IT disaster recovery and high-availability management into a single cohesive management discipline. Despite its significant potential, however, many supporting technologies are still at a very early implementation maturity stage.

Hype Cycle for Legal and Regulatory Information Governance, 2014

21 July 2014

Information governance is a critical discipline for legal and regulatory professionals. Legal, compliance, risk and IT organizations must work closely together to improve it. Many different information technologies can complement strategies to improve information governance.

Hype Cycle for Multienterprise Solutions, 2014

29 July 2014

The rise of digital business and the Nexus of Forces is driving innovation in multienterprise process enablement, document and data exchange. IT, supply chain and procurement leaders can use this Hype Cycle to assess the maturity and benefit level of the broadening set of solutions.

Hype Cycle for Platform as a Service (PaaS), 2014

28 July 2014

Platform as a service forms a core service category in cloud architecture. With the software industry megavendors entering the PaaS market, the hype (and confusion) concerning its architecture, functional content, merits, prospects and value continues to intensify.

Hype Cycle for Privacy, 2014

18 July 2014

Privacy concerns created many headlines last year, but this does still not translate into substantial corporate spending. This Hype Cycle helps privacy professionals determine which requirements are most important and where to focus investments.

Hype Cycle for Procurement and Sourcing Solutions, 2014

29 July 2014

Procurement, IT and supply chain leaders can use this Hype Cycle to understand the maturity, benefit ratings and viability of the various solutions available to help procurement and sourcing use organizations' money wisely.

Hype Cycle for Project and Portfolio Management, 2014

23 July 2014

As PPM leaders struggle to cope with managing unrelenting demand, new tools and techniques have emerged to help such leaders address this challenge. Gartner's new Hype Cycle for Project and Portfolio Management positions various tools and techniques to indicate their level of hype and maturity.

Hype Cycle for Software as a Service, 2014

29 July 2014

This Hype Cycle represents an aggregate of different software service markets and will help organizations discern the relative maturity and progression of various software-as-a-service applications, with implications for business model architecture and buying dynamics.

Hype Cycle for Virtualization, 2014

23 July 2014

Virtualization provides a foundation for software-defined anything and cloud computing with cost-effective, agile and environmentally friendly data center projects.

Access to research documents may vary based on your subscription.
Hype Cycle for Advertising, 2014

8 July 2014

Global advertising budgets will increase in 2014 as marketers test social and mobile advertising and deploy data-driven techniques to improve advertising's effectiveness.

Hype Cycle for Automotive Electronics, 2014

16 July 2014

Most innovation in the design of motor vehicles stems from developments in electronics. This Hype Cycle analyzes the adoption of key technologies that will enable future automotive electronics applications.

Hype Cycle for Bank Operations Innovation, 2014

24 July 2014

Operational change cycles of 10 or more years are unsustainable, given today's rapidly evolving financial services marketplace. This Hype Cycle focuses on technologies and practices that will allow operations to innovate in pace with the business strategy.

Hype Cycle for Communications Service Provider Operations, 2014

4 August 2014

This HC will help CSP CIOs assess technologies that enable them to manage costs and raise revenue by modernizing back offices, improving customer relations, innovating business models and offering digital services.

Hype Cycle for Communications Service Provider Infrastructure, 2014

23 July 2014

This Hype Cycle can assist CSPs in selecting appropriate technology portfolios for CSP infrastructure to match service strategies. The report is focused on technologies directly related to CSP infrastructure.

Hype Cycle for Consumer Engagement With Healthcare and Wellness, 2014

31 July 2014

This Hype Cycle tracks the key technologies related to the engagement between healthcare organizations and healthcare consumers. Healthcare IT leaders need a holistic view of consumer experience to make sound strategic technology decisions in an environment that is increasingly consumer-centric.

Hype Cycle for Consumer Goods, 2014

21 July 2014

Consumer goods manufacturers continue to invest in areas that drive the business and enable them to steal share from competitors. CIOs and IT leaders can use this Hype Cycle to guide their planning and investment decisions, and to set realistic user expectations in light of market hype.

Hype Cycle for Digital Banking, 2014

4 August 2014

As the focus and hype around all things digital increases, it becomes increasingly important for FSIs to have a clear line of sight to those technologies and trends that will influence and shape the demands and customer expectations in the markets in which they operate.

Hype Cycle for Digital Government, 2014

22 July 2014

This Hype Cycle features technologies, services and practices that present the greatest potential to optimize and transform government business operations in an era of sweeping digital change.

Hype Cycle for Digital Insurance, 2014

24 July 2014

Digitalization will radically transform the insurance industry, enabling new products, services and business models. This transformation will take many years to complete, forcing life and P&C insurance CIOs to start now and actively embrace new technologies and support business strategies.

Hype Cycle for Discrete Manufacturing and PLM, 2014

25 July 2014

This Hype Cycle reflects how IT is impacting the way discrete manufacturers continuously improve the ways they define, design, manufacture, and service products and product portfolios.

Hype Cycle for Education, 2014

23 July 2014

The digitalization of education is gaining momentum. An increasing number of choices face the CIO, and the "Hype Cycle for Education, 2014" offers a concrete example of a "CIO toolbox" of crucial tools for the next five years and beyond.

Hype Cycle for Emerging Energy Technologies, 2014

30 July 2014

Emerging energy technologies provide a path to a sustainable energy future; however, they disrupt core business processes within utilities. Use this Hype Cycle to assess the impacts of these disruptive energy technologies on their IT and OT application portfolios, and plan how to respond.

Hype Cycle for the Future of Money, 2014

6 August 2014

The focus of this Hype Cycle is the evolution of currencies, associated payment mechanisms, business models and enabling technologies to create new commercial ecosystems.

Hype Cycle for Healthcare Payers, 2014

23 July 2014

This Hype Cycle tracks technology developments affecting the U.S. healthcare payer market, their maturity and their rate of adoption. Payers' CIOs can use this research to maximize the value and impact of their technology investments in the dynamic Affordable Care Act era.

Hype Cycle for Healthcare Provider Applications, Analytics and Systems, 2014

25 July 2014

This Hype Cycle is critical for prioritizing health IT investments. With electronic health record systems increasingly in place, the future is dominated by technologies that aim to enable real-time, adaptive management, engage and influence patients, and enhance clinicians' cognitive processes.

Hype Cycle for Healthcare Provider Technologies and Standards, 2014

24 July 2014

This Hype Cycle is a vital reference for healthcare delivery organization CIOs and IT leadership when assessing the value of existing and emerging information technologies and standards. It provides insight necessary to remain competitive in a rapidly evolving healthcare provider marketplace.

Hype Cycle for Leaders of Manufacturing Strategies, 2014

28 July 2014

This Hype Cycle offers a snapshot of the relative maturity of core concepts, technologies and management disciplines to help leaders of manufacturing strategies get their strategies and timing right.

Hype Cycle for Life Insurance, 2014

28 July 2014

While life insurers have been slow to adopt new business models and innovate in the past, today some companies are differentiating through product innovation and digitalization. CIOs should be prepared to advise and guide their business partners in how IT can help support business transformation.

Hype Cycle for Life Sciences, 2014

30 July 2014

As life science companies enter the data-driven "digital" era and evaluate new technologies to create innovative therapies, as well as new patient engagement models, they must overcome legacy thinking, the lingering effects from the "patent cliff," and global regulatory requirements.

Hype Cycle for Media and Entertainment, 2014

14 July 2014

For 2014, the Hype Cycle for Media and Entertainment focuses on the transformative powers of data-driven strategies, consumer control on media and the tools that will feed new data-driven media business strategies.

Hype Cycle for Open Banking APIs, Apps and App Stores, 2014

17 July 2014

The focus of this Hype Cycle is the self-service discovery, provisioning and creation of new banking services by ecosystems that are inside and outside the bank. APIs, apps, app stores and partners are key to enabling open banking.

Hype Cycle for P&C Insurance, 2014

21 July 2014

The pace of innovation in the P&C insurance industry has accelerated as insurers respond to external pressures to adopt new business models and technologies. It is imperative that CIOs deliver the right IT to drive business value, support innovation and reduce operating costs.

Hype Cycle for Payment Innovations, 2014

30 July 2014

The pace of payment innovations is accelerating. A bank's siloed systems and operations, as well as product development approaches, are unfit to respond to new market requirements. This Hype Cycle will assist banks in prioritizing their investments to ensure they capture the new opportunities.

Hype Cycle for Process Manufacturing and PLM, 2014

15 July 2014

This Hype Cycle reflects process manufacturers' needs to enable agility in product innovation, design, delivery and service in a scalable way across global markets. Cloud technologies, advanced analytics and newer capabilities, such as product innovation platforms, are making an impact.

Hype Cycle for Retail Technologies, 2014

22 July 2014

Retail CIOs of large multichannel retailers can use this Hype Cycle to advise their businesses on how to cut through market hype when prioritizing retail technology investments to support the transformation to a digital business.

Hype Cycle for SMBs, 2014

29 July 2014

This Hype Cycle highlights technologies that can improve business outcome for SMBs. Some of these technologies are mature but underutilized by SMBs. Some are leading-edge technologies that are more immature but less risky and easier to adopt by SMBs because of their scale.

Hype Cycle for Supply Chain Execution Technologies, 2014

15 July 2014

Supply chain and IT leaders can transform logistics by building business processes that span traditional application domains. They should use this Hype Cycle to understand the maturity and viability of various supply chain execution technologies.

Hype Cycle for the Telecommunications Industry, 2014

4 August 2014

CSPs' future existence will depend on their ability to deliver individual experiences over an industrial-scale infrastructure. This Hype Cycle examines the key systems, processes and platforms that will help CSPs tide over their competitors and remain relevant to their consumers.

Hype Cycle for Telemedicine, 2014

14 July 2014

Gartner's 2014 Hype Cycle for Telemedicine highlights the maturity and adoption of telemedicine technologies so that healthcare delivery organizations, government healthcare agencies, and healthcare payers can define business strategies and prioritize their investments in telemedicine projects.

Hype Cycle for Upstream Oil and Gas Technologies, 2014

28 July 2014

Digital technologies are transforming the management of oil and gas activities by enabling the optimization of overall business performance. Oil and gas CIOs can use this Hype Cycle to assess the impacts of these disruptive digital technologies on IT portfolios and plan how to respond.

Hype Cycle for Utility Industry IT and Business Processes, 2014

23 July 2014

Utilities have been using IT applications and corresponding business processes to streamline and automate its operations. As the nature of the industry evolves and new technologies emerge, selecting applications and deciding on risk versus value become more complex than ever.

Hype Cycle for Utility Industry Operational Technologies, 2014

24 July 2014

Utility industry operational technologies monitor and control infrastructure for the production and delivery of commodities to customers. Utility IT leaders can use this Hype Cycle to better understand OT developments.

Hype Cycle for Vehicle-Centric Information and Communication Technology (Vehicle ICT), 2014

21 July 2014

The connected vehicle and smart mobility era will create new cross-industry innovations and define the automotive industry's future. New leaders must understand technologies' maturity levels, define partner ecosystems and force organizational, as well as business, changes to exploit opportunities.

Access to research documents may vary based on your subscription.
Innovation Insight: Exploiting Cloud Services to Improve and Transform Your Supply Chain Innovation

20 April 2014

Cloud services can enable supply chain efficiency, resiliency and digital business innovation. Supply chain executives can use this research to better understand cloud services and how to leverage them to improve supply chain results.

Innovation Insight: Smart City Aligns Technology Innovation and Citizen Inclusion

20 December 2012

Increased population density complicates the task of adjusting city infrastructure according to population growth. IT leaders should look to Smart City as an innovative and comprehensive framework that uses ICT to generate a sustainable, contextualized and more citizen-centered service environment.

Innovation Insight: Smart Fabric Innovations Weave Efficiency Into the Workforce

18 December 2012

Smart fabrics are contributing to the growing big data trend and have significant implications for improved employee productivity and well-being. IT leaders need to prepare as this still-emerging technology becomes mainstream, considering how to balance its benefits with its costs.

Innovation Insight: Neurobusiness Validates Behavioral Sciences as a Transformational Business Discipline"

2 January 2013

Organizations are applying insights from neuroscience and related disciplines to reinvent marketing, customer experience, decision support and employee engagement.

Innovation Insight: Indoor Location Technologies — The Looming Battle Between Bluetooth, Wi-Fi and Other Wireless Technologies

29 May 2014

Indoor location technologies on mobile devices are reaching a performance tipping point that is driving increasing interest from businesses and consumers alike. Leading-edge organizations should start evaluating how indoor location fits within their overall IT strategy.

Innovation Insight: Digital Business Innovation Disrupts Risk and Security management

18 June 2014

Digital risk management addresses risks for all forms of technology that create, store, transport, use and/or destroy digital information as part of digital business practices. A new approach with a common set of digital risk management objectives is required.

Innovation Insight: Digital Business Innovation Risk Will Bring About the Rise of the Digital Risk Officer

18 June 2014

Digital risk officers will require new skills in the Internet of Things (IoT), operational technology (OT), privacy and digital marketing beyond those typically present in risk and security officers in 2014. The role will help organizations address new risks related to digital business innovation.

Innovation Insight: Augmented Reality Will Become an Important Workplace Tool

19 December 2013

Augmented reality is the real-time use of information in the form of text, graphics, audio and other virtual enhancements integrated with real-world objects. IT leaders should examine the value proposition of AR as an internal tool to enhance business processes and provide business innovation.

Innovation Insight: Smartglasses Bring Innovation to Workplace Efficiency

30 October 2013

The use of smartglasses has the potential to improve worker efficiency in vertical markets such as manufacturing, field service, retail and healthcare. IT leaders must plan pilots, update policies, and provide new apps and content to gain potential benefits from smartglasses.

Innovation Insight: Mediated Interaction Matching Delivers Innovation in Contact Center Personalization and Performance

14 October 2013

Mediated interaction matching enhances or, in some cases, radically changes familiar contact routing approaches. Contact center solution architects can use MIM to create differentiated solutions that improve customer service.

Innovation Insight: Manufacturers Need MPM and MBM to Innovate Digitally Enabled Design Through Production

30 September 2013

Gartner introduces the foundations of a structured framework to govern the concurrent management of product and process design, and physical production, to address manufacturing complexity. This framework challenges conventional thinking about interfaces between ERP, MES and PLM software.

Innovation Insight: Video Will Become a New Rich External Data Source

8 August 2013

Video platforms present new opportunities in a range of business applications involving fixed, mobile and unmanned aerial systems in order to expand collaboration, communication and surveillance. CIOs and technology planners must learn how these devices will create new value propositions.

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