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New Realities of IT

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Triggered by significant changes in the business climate and environment, the new realities of IT are rapidly erasing the line between IT and the rest of the business. In this new normal, IT is pressured to do it all — innovate, drive growth, optimize costs, understand and manage risk — and to refocus governance toward business change instead of IT supply and demand.

Gartner VP Distinguished Analyst Kathy Harris discusses the four imperatives in the New Realities of IT.

Four Imperatives in the New Realities of IT

Sorting out the imperatives for the new realities of IT and the business requires rebalancing key aspects of IT to enable complex business growth and change.

Innovation And Growth

Business growth and progressive change are perennial goals of every organization. While day-to-day management enables incremental growth and progress, innovation is aimed at organic growth such as new products and services, step-changes in effectiveness, and new ways of working. Innovation must also address transformational changes in productivity, cost reduction and "spending differently."

Cost And Value Optimization

Most IT organizations are out of heavy cost-cutting mode, but the focus on cost management remains. Optimizing costs and value requires a continued focus on efficiency, as well as the exploration of new processes and delivery models that can help the IT organization deliver more value to the enterprise.

Risk Management

The line between IT risk and business risk is disappearing. Risk management increasingly plays a central role in business decision making, but many organizations' commitment to operating this way exceeds their ability to execute. Act now to formalize your risk program and facilitate a risk-aware culture.

Governance

For many organizations, decision processes that have been "good enough" in the past will not be sufficient during economic recovery. In an economic recovery that is likely to be spotty and weak, fast, effective decision making and the ability to quickly act on those decisions could be the different between success and failure. A new, more effective approach to governance, "business change governance," is required to enact improvements necessary for ongoing business success.