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The media tablet market did not exist in early 2010. But now, millions of workers use these tablets in the enterprise every day and the tablet market is just the tip of the mobility iceberg. Just below the surface lies a torrent of innovations that include mobile applications, social media, mobile health, cloud computing, mobile payments, interconnected machines, mobile collaboration, and wireless technologies.
Gartner VP Paul DeBeasi discusses enterprise mobility trends for 2012.
1 November 2011
Less than two years ago, the media tablet market did not exist. Yet Gartner predicts that, in 2012, more than 100 million media tablets will ship worldwide. Many enterprise workers want to use these tablets in the enterprise, regardless of whether the enterprise supports a bring-your-own-device policy. But the growth of media tablets is just the tip of the iceberg. Just below the surface lies a torrent of trends including mobile application development, mobile security risk assessment, mobile device management evaluation, and wireless infrastructure investment. This Planning Guide discusses these trends and provides guidance on how to respond to them.
22 January 2012
The consumerization of IT has had its greatest impact on mobility. The introduction of the iPad triggered a revolution in the tablet marketplace. The impact of the smartphone has long been felt, but along with the effect of tablet devices in the workplace, the push is on for better mobility tools. IT still has the responsibility to protect organizational intellectual property and is struggling with bring your own device (BYOD) programs and mobile data management. In addition, IT has a responsibility to improve employee productivity through technological advances.
4 April 2012
A common theme has emerged among many organizations planning their next-generation desktop strategy -- applications should be deployed to people, not devices. Moving away from device-centric computing is no easy task, but it can result in significantly better business continuity, security and operational efficiency, not to mention increased user productivity. Today, many IT organizations have more questions than answers due to different desktop virtualization choices and end-user requirements. The technology driving people-centric application and data delivery may still be a work in progress, but the time to move forward is now.
30 November 2010
Within the next three years, spectrum management systems will become a widely deployed network service for many enterprises. A spectrum management system integrates sensors, spectrum analysis, interference classification, heuristic algorithms, and interference mitigation into a network-wide control system that automatically manages a wireless LAN (WLAN). It represents the next step in the evolution of WLAN radio resource management and will eventually evolve to help enterprises achieve what they've always wanted: a WLAN with predictability and performance similar to that of a wired LAN.
23 June 2010
The fundamental enterprise challenge to managing a robust, reliable wireless LAN (WLAN) is controlling the underlying radio signals. Unfortunately, the design, management, and diagnostic capabilities provided by WLAN vendors are often not sufficient to meet the everyday demands required by a burgeoning, increasingly sophisticated wireless network. In this assessment, Research Director and Vice President Paul DeBeasi compares enterprise WLAN vendors in the areas of network design, network management, and problem diagnosis.
2 March 2011
This assessment discusses the network architectural and managerial implications of virtual servers and virtual network appliances (e.g., switches, probes, application delivery controllers, firewalls, and performance optimizers).
15 June 2011
This assessment helps an enterprise choose among remote display protocols and associated network performance optimization techniques for server-hosted virtual desktop (SHVD) implementations by explaining and recommending detailed technical evaluation criteria.
20 January 2012
Wireless performance is an issue for applications and the Web. This assessment presents data on wireless LAN (WLAN) and wireless WAN (mobile cellular) performance, then discusses methods to improve performance by use of WAN performance optimization and careful design of the network and applications.
7 September 2011
Organizations are challenged to deliver portable mobile solutions that target today's market-leading mobile smartphone and tablet platforms. The mobile Web offers an attractive alternative to native platform tools and technologies, and mobile web applications (MWAs) can offer a user interface (UI) that closely rivals that of native applications. However, MWAs are limited in their ability to access native device capabilities and APIs, and browser fragmentation hinders development. In this assessment, Research Director Kirk Knoernschild examines the mobile Web and explores whether mobile Web technologies and frameworks are ready for the enterprise.
14 November 2011
Organizations want to avoid the cost and complexity of using native software development kits to develop resident mobile applications. But this desire should not come at the expense of the user experience (UX). To develop portable resident mobile applications, organizations are exploring cross-platform mobile application development frameworks. These frameworks offer portability, but development teams must be careful to select a framework that matches their application requirements, supports their target platforms, and delivers a compelling UX.
3 July 2012
Organizations are struggling to decide which type of mobile application to deliver to their users. The decision often involves a trade-off between delivering a native experience that is rich and interactive or favoring portability that allows them to deliver a more cost-effective solution that targets multiple platforms. But other factors also influence the decision, such as manageability, discoverability, and maintainability. In this Decision Point, Kirk Knoernschild provides a structured decision framework that guides organizations through this decision.
2 February 2012
The email industry has failed to converge on a universal standard for message encryption and signing. Instead, vendors have implemented a wide range of secure email approaches. Solutions tend to solve the key management and usability challenges inherent in traditional email encryption protocols by narrowing the encryption use case or by relying on proprietary protocols and software. In this report, analyst Mario de Boer assesses solutions for confidential email delivery and determines how fit the solutions are in environments adopting mobile devices.
10 February 2012
Mobility is at the tipping point: When used together in certain work scenarios, smartphones and tablets are on a functional par with desktop PCs and laptops. IT must now give the same level of attention and support to mobile devices as it has lavished on desktop PCs -- learning how users want to employ mobile devices as they collaborate and ensuring that users can perform bread-and-butter tasks with their smartphones and tablets. In this overview, Gartner looks at the impact mobile devices are having on the communication, collaboration, content and social (3CS) space and offers a framework for assessing how and when to use mobile devices.
23 March 2012
Mobile unified communications (UC) clients can be a silver bullet. They allow enterprises to effectively address user and business requirements to support anytime-anywhere access to enterprise communications on smartphone and tablet devices. However, for these solutions to realize their full potential, they must be viewed in the context of an enterprise's broader enterprise and communication, collaboration, content and social (3CS) mobile strategies. Enterprises will be challenged by users' expectations in terms of devices, wireless technology and end-to-end experience. In this assessment, Mark Cortner provides an analysis of the user requirements and the challenges related to mobile UC clients.
27 December 2011
The appearance of Web 2.0, and later Enterprise 2.0, triggered a renaissance of interest in collaborative technologies. Since then, a number of products and new features within existing products have emerged to leverage this trend. However, products rooted in the 2.0 era are starting to show their age. In this assessment, Research Director Larry Cannell explores how post-2.0 technologies build on the popularity of social networking and smartphones, how they make collaborative environments relevant to a wider audience of workers, and why it is time for IT professionals to rethink their assumptions regarding collaboration within enterprises.
1 November 2011
Application teams continue to face challenges posed by the economic unrecovery. Key IT themes for 2012 are volatility, multiplicity, versatility, and mobility. In this Planning Guide, VP Distinguished Analyst Anne Thomas Manes discusses application strategy trends and planning considerations for 2012.
10 April 2012
For many organizations, delivering a mobile application is a key initiative to seize upon the unique opportunities presented by mobile technology. Unfortunately, the diverse mobile platform ecosystem presents a myriad of development, delivery and management challenges. This guidance document presents a framework for delivering a custom-built mobile application to multiple platforms.
13 April 2012
This guidance provides a starting point for designing mobile solutions and offers an iterative process for discovering the data requirements for mobile hardware, applications, networks, security, identity and privacy, and management and governance, all of which hinge on data-related requirements.
12 April 2012
Securing mobile endpoints (including notebooks, tablets and smartphones) is a requirement for most organizations. The controls needed on the mobile endpoint depend on the information to be stored on the device (if any is to be stored at all), the ownership of the mobile endpoint device and the mobile application architecture. This Decision Point examines the architectural decisions for mobile endpoint controls and shows the relationship between security controls, the mobile application architecture, network connectivity and mobile device management.
4 May 2011
The dual trends of consumerization and democratization are pressuring enterprises to consider how they should evolve their network, security, and application architectures to support mobile endpoint independence, or if they should at all. Unfortunately, thoughtful and defensible creation of endpoint independence policies is complex because many interdependent considerations exist. This guidance document provides a repeatable methodology that will guide enterprises through the process of considering the various interdependencies and creating endpoint independence policies.
22 January 2012
Handheld devices, such as smartphones and tablets, contain powerful processors, memory, and communications capabilities that make them, in reality, small versions of desktop computers. Handheld devices frequently contain sensitive information, and therefore, they must be protected. In this assessment, Research Director Mario de Boer and Vice President Eric Maiwald compare and analyze the security controls of the most popular handheld-device platforms in an effort to inform enterprises as to how to manage the risks these devices present.
27 January 2012
Mobile device management (MDM) solutions help enterprises manage smartphones and tablets by providing centralized, multivendor device management that results in lower risk and improved cost of ownership. Although the MDM market is fragmented with point solutions, it is evolving toward broader solutions that will eventually support application, security, policy, device and service management. This assessment prioritizes and explains the most important MDM features that enterprises need to consider.
12 February 2012
Mobile device management (MDM) has become a critical service for IT departments needing to manage the increasing number of smartphones and tablet devices entering the enterprise. MDM systems facilitate policy setting, enforcement and support of mobile devices. Architectures of these solutions include agent-based and zero agent. Differences exist in how MDM systems integrate with the enterprise infrastructure (e.g., directory, system and network management, and public-key infrastructure [PKI]). This assessment examines the underlying architectures of MDM systems and how enterprises can make use of them.
26 January 2012
Organizations are looking for tools and policies to protect their intellectual property and other sensitive information while still making the necessary information available to employees who wish to use the latest and greatest devices to work from locations both inside and outside the organization's facilities. Organizations are trying to understand issues of device ownership, the separation of personal and enterprise applications and data, the risk the new devices bring to the organization, and the costs associated with mobility. This document discusses the results of Gartner's mobility field research project that investigated how enterprises are dealing with mobile devices.
15 March 2012
Most enterprises are facing an influx of tablet computing devices and evolving their strategies for enabling limited access to enterprise information and systems. This assessment considers strategies for managing the risk posed by tablet computing devices that are used for both personal and work-related activities. It also examines the most common configurations and risk scenarios.
13 April 2012
The consumerization of IT has had its greatest impact on mobility. The iPad triggered a monumental shift in the tablet marketplace, which has sparked a consumer-driven revolution. End users continue the push to allow their own devices on the enterprise network. This document outlines how to establish a bring your own device (BYOD) policy and analyzes the issues that may accompany it.
22 December 2011
Behind the hype of IT consumerization lies a tectonic shift in enterprise computing. Corporate IT organizations must address authentication from mobile devices. Authentication methods and technologies surveyed include X.509 certificate, OAuth 2.0, Near Field Communication (NFC), and software one-time password (OTP) devices.
1 November 2011
The macro trends of volatility, multiplicity, versatility, and mobility underlie much of Gartner's IT1 coverage in 2012.
9 June 2011
Many IT organizations adopt new practices to improve portfolio management, enterprise architecture, software development life cycles, and other individual IT competencies. However, as staff members implement these changes, they naively make changes to their own competency silos but avoid addressing cross-competency changes. This ultimately limits effectiveness. In this management initiative document, Research VP Mike Rollings uses examples from Gartner's software development field research project to illustrate how to avoid this trap and how to instead develop cross-competency IT effectiveness.
2 June 2011
There is no doubt that as companies expand virtualization usage and build more business capability using cloud options (private and public), the role and skill set of the IT practitioner will need to change. What can IT professionals expect, what kind of options are ahead of them, and what do these changes of roles and skills mean to their careers and their organizations?
10 February 2012
Anywhere/anytime work patterns have taken hold – due largely to the Internet, cloud computing, wireless access and smaller device form factors. How IT and business practitioners do their job, along with how they are managed, is changing too. This management horizon of emerging developments will help IT practitioners both prepare for the shift in how work is done in the era of mobility and understand the longer-term implications.
The mobile reference architecture is an integrated compendium of Gartner research that guides enterprises through the technical decision-making process required to create mobile solutions.
1 August 2012
This Solution Path helps Gartner clients navigate through the process of making choices to create a mobile architecture that satisfies business requirements and user needs.
2 August 2012
It has become increasingly important for businesses to provide in-building mobile cellular connectivity to employees, partners and visitors. However, within buildings, the carrier coverage can be problematic. The solutions and technologies used to provide in-building service are selected at the discretion of the business and are outside of common IT expertise. This Decision Point provides a process and criteria to identify requirements and potential solutions in the context of a diverse and rapidly changing carrier environment.
13 August 2012
Selecting the right option for managing mobile devices involves examining the enterprise's security posture, making appropriate application development choices and assessing the impact on the user experience. This Decision Point will guide enterprises in choosing the kind of management to be used for smartphones and tablets.
13 August 2012
Application developers must make a number of architectural decisions when designing a mobile application. This Decision Point explores the four dimensions of application architecture in the context of several requirements and constraints and presents a structured decision-making framework that will help you make your mobile application architecture decisions.
3 August 2012
Identity and access management (IAM) provides services woven deeply into every project. Mobility projects present a special set of concerns that IAM teams must address. This Decision Point examines the architectural decisions for identity and access management in a mobility context and shows the relationship between information protection, identity assurance and authorization requirements.
12 June 2012
The explosion of smartphones and tablets and increasing quality-of-service demands of applications require an improvement in WLAN management and troubleshooting capabilities. This has forced a shift from networks of convenience to networks that are mission-critical. Simultaneously, network designs are evolving from coverage-based to those focused on reliability, deterministic behavior and performance. This Decision Point assists enterprises in selecting technologies and configuration options to support these requirements.
1 August 2012
Every technical professional faces justifying a project or strategic IT effort. Engaging the business is key to this, and defining, creating and maintaining a defensible business case is the result. This document will provide guidance to creating a business case and its key component parts – such as a cost-benefit analysis.
11 June 2012
Mobile devices are spurring enterprise IT to deliver new capabilities that enterprises have rarely enjoyed before. Implementing powerful mobile solutions is a demanding challenge that will require data management professionals to stretch and expand their capabilities.
13 August 2012
This Reference Architecture template describes the four dimensions of mobile application architecture, the options for each dimension and the implications of each option.
13 April 2012
This guidance provides a starting point for designing mobile solutions and offers an iterative process for discovering the data requirements for mobile hardware, applications, networks, security, identity and privacy, and management and governance, all of which hinge on data-related requirements.
10 July 2012
Securing mobile endpoints (including notebooks, tablets and smartphones) is a requirement for most organizations. The controls needed on the mobile endpoint depend on the information to be stored on the device (if any is to be stored at all), the ownership of the mobile endpoint device and the mobile application architecture. This Decision Point examines the architectural decisions for mobile endpoint controls and shows the relationship between security controls, the mobile application architecture, network connectivity and mobile device management.
13 April 2012
The consumerization of IT has had its greatest impact on mobility. The iPad triggered a monumental shift in the tablet marketplace, which has sparked a consumer-driven revolution. End users continue the push to allow their own devices on the enterprise network. This document outlines how to establish a bring your own device (BYOD) policy and analyzes the issues that may accompany it.
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