BPM Shift — From Improving Process to Delivering Big Change

The agenda is designed for business and IT professionals to jointly advance their process knowledge skills and projects to drive business transformation together. This event will help BPM teams get started on the path for the digital future and will show how to:

  • Exploit the forces of digital business to improve your organizations’ business performance
  • Shift from understanding the implications of Digital Business to developing the strategies that make it a reality
  • Create smart and agile business processes
  • Lead digital business transformation

John Dixon, Managing VP, Gartner, talks about changes required for digital age.

Comprehensive Tracks and Sessions

Our agenda will feature comprehensive tracks to drill down on the business process management topics that most interest you, with track sessions tagged to help you create a customized agenda based on your IT role, experience level and key focus.

Hot topics to be covered:
  • Build a solid BPM foundation to improve results
  • Renovate and Innovate Business Processes to Enable Digital Business Models
  • Lead Organizational Change and Tap New Opportunities
  • Harness Digital Technologies to Drive Growth
  • Developing Key Roles and Skills to Deliver BPM Excellence

Special Sessions

In addition to our comprehensive tracks, our Agenda also features several special sessions providing opportunities to learn from and interact with Gartner analysts, industry experts and peers, and top solution providers:

  • Keynote Sessions

    Typically presented by non-Gartner industry leaders, these plenary sessions are designed to be entertaining and thought-provoking.

  • Workshops

    Presented by Gartner or guest experts, these intimate workshops provide an opportunity to drill down on specific "how to" topics in an extended, small group environment. Sessions designed for end users only. Registration required.


    Real success stories
    These sponsor-led sessions feature some of the market's most fascinating solutions. You'll hear real-life examples from those who have deployed solutions successfully, including their strategies, challenges and results.

  • End-User Case Studies

    Gartner invites a number of end users to personally present leading-edge case studies and answer questions.

  • Analyst One-on-Ones

    Sit privately for 30 minutes with a Gartner analyst specializing in the topic you'd like to discuss. Many attendees tell us that a one-on-one session is worth the price of admission, all by itself.

  • Analyst-User Roundtables

    Hear how your colleagues from various industries tackle problems similar to yours. These small group discussions provide an informal setting for you and your peers to share insight, challenges and concerns on today's hottest topics.

An Agenda Just For You

Group Rate discount

Bring your team to Gartner BPM Summit to maximize, strategize and save.